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retail associate: Resume Samples & Writing Guide

Gary Brown 526 Ridge Drive, Wheaton, MO 64874
browngary@outlook.com
784-041-7135

Professional Summary

 Highly motivated Retail Associate with a passion for delivering exceptional customer service and sales. Proven track record of driving sales growth and profitability through effective merchandising and marketing strategies. 

Employment history

Chief Retail Associate, Nordstrom Seattle, Washington
September 2009 – Present
  • Following store policies and procedures
  • Maintaining store appearance and product displays
  • Keeping records of sales and customer interactions
Associate Retail Associate, Home Depot Atlanta, Georgia
March 2008 – August 2009
  • Processing merchandise returns and exchanges
  • Answering customer inquiries and providing information
  • Upselling additional products and services
Jr. Retail Associate, Nordstrom Seattle, Washington
September 2007 – February 2008
  • Stocking shelves and maintaining inventory
  • Maintaining store appearance and product displays
  • Working as part of a team to achieve sales goals

Education

University of Maryland, College Park, Maryland
Bachelor of Arts in Retail Store Management, July, 2007

Skills

Organization
Process Improvement
Decision Making
Attention to Detail
Visual Merchandising
Retail Sales
Cash Register Operation
Customer Service

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Max Wood 86 Willow Park, Rhodell, WV 25915
wood_max@zoho.com
685-922-7005

Employment history

Senior Retail Associate, JCPenney Plano, Texas
July 2020 – Present
  • Working as part of a team to achieve sales goals
  • Processing merchandise returns and exchanges
  • Upselling additional products and services
Associate Retail Associate, Walmart Bentonville, Arkansas
December 2019 – June 2020
  • Working as part of a team to achieve sales goals
  • Upselling additional products and services
  • Processing merchandise returns and exchanges
Jr. Retail Associate, Nordstrom Seattle, Washington
July 2018 – November 2019
  • Recommending products to customers
  • Complying with health and safety regulations
  • Processing merchandise returns and exchanges

Education

Ohio State University, Columbus, Ohio
Master of Business Administration in Retail Management, May, 2018
Ohio State University, Columbus, Ohio
Bachelor of Arts in Retail Store Management, May, 2014

Skills

Quality Assurance
Relationship Management.
Adaptability
Project Management
Stock Replenishment
Point of Sale
Inventory Management
Merchandising
Ike Ingram 877 Parkview Avenue, Dunnellon, FL 34431
ikeingram90@aol.com
694-398-9169

Employment history

Chief Retail Associate, Macy's New York, New York
October 2015 – Present
  • Processing merchandise returns and exchanges
  • Recommending products to customers
  • Working as part of a team to achieve sales goals
Associate Retail Associate, Lowe's Mooresville, North Carolina
April 2015 – September 2015
  • Ensuring customer satisfaction
  • Following store policies and procedures
  • Recommending products to customers
Jr. Retail Associate, Kohl's Menomonee Falls, Wisconsin
September 2014 – March 2015
  • Identifying and resolving customer complaints
  • Recommending products to customers
  • Ensuring customer satisfaction

Education

University of Florida, Gainesville, Florida
Retail Selling, July, 2014

Skills

Data Analysis
Accounting
Troubleshooting
Documentation
Inventory Management
Cashiering
Cash Balancing
Retail Math
Larry King 254 Sycamore Avenue, Jeffersonville, GA 31044
larryking@icloud.com
672-505-8806

Professional Summary

 Highly motivated Retail Associate with a passion for delivering exceptional customer service. Experienced in managing inventory, merchandising, and providing product knowledge to customers. 

Employment history

Lead Retail Associate, Kohl's Menomonee Falls, Wisconsin
November 2010 – Present
  • Maintaining store appearance and product displays
  • Recommending products to customers
  • Ensuring customer satisfaction
Associate Retail Associate, Nordstrom Seattle, Washington
November 2009 – October 2010
  • Upselling additional products and services
  • Operating cash registers and handling financial transactions
  • Maintaining store appearance and product displays
Jr. Retail Associate, Sears Hoffman Estates, Illinois
June 2008 – October 2009
  • Greeting and assisting customers
  • Operating cash registers and handling financial transactions
  • Processing merchandise returns and exchanges

Education

University of Maryland, College Park, Maryland
Bachelor of Science in Retail Management, April, 2008

Skills

Presentation
Process Improvement
Emotional Intelligence
Time Management
Retail Sales
POS Systems
Retail Math
Retail Auditing
Henry Young 202 Cedarwood Court, Wellington, UT 84542
henryyoung@gmail.com
673-669-2477

Employment history

Senior Retail Associate, Walmart Bentonville, Arkansas
November 2015 – Present
  • Operating cash registers and handling financial transactions
  • Ensuring customer satisfaction
  • Working as part of a team to achieve sales goals
Associate Retail Associate, Sears Hoffman Estates, Illinois
May 2015 – October 2015
  • Maintaining store appearance and product displays
  • Operating cash registers and handling financial transactions
  • Processing merchandise returns and exchanges
Junior Retail Associate, Target Minneapolis, Minnesota
November 2013 – April 2015
  • Processing merchandise returns and exchanges
  • Recommending products to customers
  • Keeping records of sales and customer interactions

Education

University of Texas, Austin, Texas
Bachelor of Science in Retail Selling, September, 2013

Skills

Collaboration
Negotiation
Strategic Thinking
Business Acumen
Cashiering
Store Management.
Loss Prevention Strategies
Retail Math

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retail associate Job Descriptions; Explained

If you're applying for an retail associate position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

retail associate

  • Ensuring that all customers receive excellent service through prompt and courteous service. 
  • Sale the store credit card and process credit card applications.
  • Complete each transaction in a quick and efficient manner.
  • Prepare merchandise for display.
  • Maintain cleanliness of store.
2

senior retail associate

  • Front line staff, welcoming the customers and provides assistance on product features and benefits in lined with the customer needs.
  • Attends to customer concerns, queries and complaints with professionalism and efficiency to ensure high level of customer satisfaction.
  • Assures in-stock inventory are correct, does ordering and replenishment if necessary.
  • Awarded “Sport Award” in the Mall’s Mystery Shop Exercise for providing excellent customer service.
3

retail associate

  • Calculate and quote charges for services 
  • Involved with finalizing sales and handling money and credit card transactions
  • Communication.
  • Communicate Brand.
  • Customer Assistance.
  • Customer Relations.
  • Dealing With Difficult People.
4

retail associate / lab technition

  • Recommend, select and help customers obtain merchandise on their eye wear according to their needs and desires
  • Compute sales prices, total purchases, receive and process payment
  • Pre-Asses patients for exams
  • Adjust lens and frames to correct alignment
  • Mount, secure, and align finished lenses in frames or optical assemblies using precision hand tools
  • Examine prescriptions, work orders, or broken eye wear to determine specifications for lenses and other optical elements
  • Measure and record lens power using lensometer
5

retail associate

  • Greet customers,provide information and any complaints.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors,emptying trash cans and cleaning bathrooms.
  • Ensuring inventory was fully stocked.
  • Inspect lens blanks to detect flaws, verify smoothness of surfaced lenses, and ensure thickness, and coated lenses

retail associate Job Skills

For an retail associate position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Inventory Management
  • Cashiering
  • Point of Sale
  • Merchandising
  • Loss Prevention
  • Retail Math
  • Visual Merchandising
  • Cash Handling
  • Retail Sales
  • Stock Replenishment
  • Cash Register Operation
  • Store Operations
  • Retail Operations
  • Customer Service
  • Data Entry
  • Cash Balancing
  • Loss Prevention Strategies
  • Retail Auditing
  • POS Systems
  • Retail Technology
  • Store Management.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your retail associate Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Cal Quinn 810 Woodland Drive, Campbell, NE 68932

Employment history

Junior Retail Associate, Sears Hoffman Estates, Illinois
December 2021 – September 2022
  • Upselling additional products and services
  • Ensuring customer satisfaction
  • Performing opening and closing procedures

Education

Ohio State University, Columbus, Ohio
Master of Arts in Retail Operations, October, 2021
Ohio State University, Columbus, Ohio
Bachelor of Arts in Retail Operations, October, 2017

Skills

Networking
Documentation
Project Management
Problem Solving
Retail Sales
Cashiering
Loss Prevention Strategies
POS Systems

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights
  • Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
  • Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your retail associate Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Norman Daniels 682 Valleywood Drive, Truman, MN 56088
danielsnorman31@zoho.com
918-022-8878

Employment history

Chief Retail Associate, Home Depot Atlanta, Georgia
January 2023 – Present
  • Wrkng as part of a team to achive sales goals
  • Recomending products to customers
  • Operatin cash registers and handlin financial transactions
Retail Associate, Nordstrom Seattle, Washington
August 2021 – December 2022
  • Performin opening & closin procedures
  • Complyin wit health & safety regulations
  • Ensurin customer satisfacton
Entry Level Retail Associate, Best Buy Richfield, Minnesota
August 2020 – July 2021
  • ""My friend and I went to the store.
  • My freind & I went to the store.

Education

University of Maryland, College Park, Maryland
Bachelor of Arts in Retail Store Management, June, 2020

Skills

Computer Literacy
Networking
Negotiation
Strategic Thinking
Cash Balancing
Retail Operations
Loss Prevention
Retail Technology

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights
  • Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
  • Before submitting your resume, double check to avoid typos.

retail associate Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an retail associate position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Gary
Brown
browngary@outlook.com
784-041-7135
526 Ridge Drive, Wheaton, MO
64874

Senior Retail Associate
JCPenney
Plano, Texas

JCPenney Hiring Team


I am a passionate Retail Associate with 16 years of experience in Retail. I am excited to submit my application for the Senior Retail Associate position at JCPenney, where I believe my skills and expertise would be a great asset to your team.


Throughout my life, I have pursued my passion for Merchandising and sought out opportunities to learn and grow. My experience in Retail has given me valuable skills such as Organization and Process Improvement that have allowed me to improve professionally and personally. I am excited to bring these skills and my passion as a Retail Associate to the position and work with a team of like-minded individuals to achieve our common goals.


Thank you for considering my application for the Senior Retail Associate role at your organization. I am dedicated to continuous improvement, and elated about the opportunity to join your team and work towards achieving our shared goals together.


Kind regards,
Gary Brown
784-041-7135
browngary@outlook.com

Gary Brown






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Build your Resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.