5 Amazing lobby attendant Resume Examples (Updated 2023) + Skills & Job Descriptions

lobby attendant

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lobby attendant: Resume Samples & Writing Guide

Employment history

Junior Lobby Attendant, Choice Hotels International Rockville, Maryland

June 2022 – March 2023

Provide information about the hotel, local attractions and services
Manage cash and credit card transactions accurately and efficiently
Maintain accurate records of guest interactions

Education

University of Houston, Houston, Texas

Doctor of Philosophy in Event Planning, April, 2022

University of Houston, Houston, Texas

Bachelor of Science in Event Planning, April, 2018

Skills

Risk Management

Research

Flexibility

Data Analysis

Food Preparation

Hotel Management

Problem Solving

Teamwork

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Employment history

Lead Lobby Attendant, Best Western Hotels & Resorts Phoenix, Arizona

July 2015 – Present

Manage cash and credit card transactions accurately and efficiently
Greet and welcome guests
Handle guest complaints in a professional and courteous manner

Associate Lobby Attendant, Kimpton Hotels & Restaurants San Francisco, California

January 2014 – June 2015

Monitor and maintain the cleanliness of the lobby and public areas
Provide information about the hotel, local attractions and services
Monitor and control access to the lobby

Junior Lobby Attendant, Accor Hotels Dallas, Texas

July 2013 – January 2014

Respond to telephone inquiries in a professional and timely manner
Monitor and control access to the lobby
Handle guest complaints in a professional and courteous manner

Education

Pennsylvania State University, University Park, Pennsylvania

Food and Beverage Management, May, 2013

Skills

Database Management

Written Communication

Technical

Creativity

Hospitality Industry Knowledge.

Cleaning

Customer Service

Hotel Management

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Employment history

Senior Lobby Attendant, Wyndham Hotels & Resorts Parsippany, New Jersey

May 2022 – Present

Assist with luggage and other items as needed
Answer inquiries from guests regarding hotel services and amenities
Monitor the lobby and report any suspicious activity

Lobby Attendant, InterContinental Hotels Group Atlanta, Georgia

May 2021 – April 2022

Monitor and control access to the lobby
Provide information about the hotel, local attractions and services
Ensure the safety and security of guests

Junior Lobby Attendant, Red Lion Hotels Corporation Spokane, Washington

October 2020 – April 2021

Answer inquiries from guests regarding hotel services and amenities
Assist with reservations, room changes, and other requests
Monitor and maintain the cleanliness of the lobby and public areas

Education

University of Central Florida, Orlando, Florida

Bachelor of Science in Tourism and Hospitality Management, September, 2020

Skills

Supervisory

Quality Assurance

Mentoring

Creativity

Microsoft Office

Teamwork

Conflict Resolution

Inventory Management

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Employment history

Senior Lobby Attendant, InterContinental Hotels Group Atlanta, Georgia

January 2015 – Present

Provide information about the hotel, local attractions and services
Assist with luggage and other items as needed
Monitor and control access to the lobby

Associate Lobby Attendant, InterContinental Hotels Group Atlanta, Georgia

January 2014 – December 2014

Monitor the lobby and report any suspicious activity
Answer inquiries from guests regarding hotel services and amenities
Assist with reservations, room changes, and other requests

Junior Lobby Attendant, Choice Hotels International Rockville, Maryland

January 2013 – December 2013

Manage cash and credit card transactions accurately and efficiently
Respond to telephone inquiries in a professional and timely manner
Assist with check-in and check-out processes

Education

Texas Tech University, Lubbock, Texas

Bachelor of Science in Tourism and Travel Management, November, 2012

Skills

Quality Assurance

Professionalism

Database Management

Flexibility

POS Systems

Problem Solving

Time Management

Hospitality Industry Knowledge.

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Employment history

Junior Lobby Attendant, Choice Hotels International Rockville, Maryland

March 2022 – December 2022

Greet and welcome guests
Respond to telephone inquiries in a professional and timely manner
Assist with check-in and check-out processes

Education

Cornell University, Ithaca, New York

Room Service Management, January, 2022

Skills

Troubleshooting

Quality Assurance

Stress Management

Negotiation

Hospitality Industry Knowledge.

Communication Skills

Time Management

Food Preparation

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lobby attendant Job Descriptions; Explained

If you're applying for an lobby attendant position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

lobby attendant

Administered cleaning public space areas per preset standards and procedures.
Ensured to empty wastebaskets, ash urns and transport other trash and waste to disposal areas and change light bulbs in public space light fixtures.
Maintained cleaning equipment to be in working condition.
Reported maintenance problems immediately.
Followed established chemical procedures; safety; Lost and Found procedures; and energy conservation guidelines.
Provided assistance to housekeeping areas including cleaning rooms and stripping linens.

lobby attendant

Acted as the first point of contact to customers
Greeted customers and gave instant service
Responded to guests issues/concerns quickly and in a timely fashion
Handled both cash and card payments
Kept work space organized and clean
Helped set up the work place for opening
Ushered for events held

lobby attendant

Report any damages or maintenance problems to the Housekeeping Manager, Assistant Housekeeping Manager, Floor Leads and the Housekeeping office coordinator
Clean all lamps, light fixtures and light switches; check for proper working conditions
Organize work duty priorities
Review assignment sheet and update completed assignments. Check with Managers and Housekeeping office for additional assignments throughout the shift
Remove dust, grease and smears from house phones and re-position properly
Turn over any lost and found items to the housekeeping office
Ensure nothing is stored in stairwells, if it is, remove immediately

lobby attendant

Keeps all lobbies and public area facilities such as lobby restrooms, telephone area, business center, and the front desk, and portico, lobby lounge in neat and clean conditions.
Cleans and maintains all lobbies and public restrooms.
Sweeps and mopes carpets, and lobby entrance.
Listen to customer requests, referring to directories to answer questions and provide telephone information.

lobby attendant

Greeted customer’s with a smile;delivered orders to patrons’s cars at curbside with courtesy.
Responsible for maintainig cleanliness and sanitation levels of front lobby area and public restrooms.
Assisted crew members as needed to expedite customer orderd during busy service periods.
Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms so that health standards are met.

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lobby attendant Job Skills

For an lobby attendant position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Entry
Cash Handling
POS Systems
Inventory Management
Housekeeping
Food Preparation
Sanitation
Cleaning
Customer Service
Safety Procedures
Hotel Management
Scheduling
Teamwork
Conflict Resolution
Time Management
Problem Solving
Interpersonal Skills
Communication Skills
Microsoft Office
Hospitality Industry Knowledge.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your lobby attendant Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Professional Summary

A highly motivated hospitality professional with experience as a Lobby Attendant. Possesses excellent customer service skills, a keen eye for detail, and the ability to multi-task in a fast-paced environment.

Employment history

Chief Lobby Attendant, Wyndham Hotels & Resorts Parsippany, New Jersey

August 2009 – Present

Greet annd welcome guests
Assist witth special events and functions
Monitor annd control access to the lobby

Lobby Attendant, Hyatt Hotels Corporation Chicago, Illinois

January 2009 – July 2009

Assist with special events and functions
Answer inquirys from guests regarding hotel services and amenitie
Assist with luggages and other items as needed.

Jr. Lobby Attendant, Choice Hotels International Rockville, Maryland

July 2008 – December 2008

Respond to telephone inquirys in a professional and timely maner
Assist with check-in and check-out proccesses
Maintain acurate records of guest interations

Education

University of South Carolina, Columbia, South Carolina

Master of Science in Hospitality and Tourism Administration, May, 2008

University of South Carolina, Columbia, South Carolina

Bachelor of Arts in Hotel and Restaurant Management, May, 2004

Skills

Teamwork

Stress Management

Negotiation

Troubleshooting

Food Preparation

Interpersonal Skills

Customer Service

Cleaning

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights

Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
Make sure to use a professional email address as part of your contact information.
Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

How to Optimize Your lobby attendant Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Senior Lobby Attendant, Marriott International Bethesda, Maryland

April 2018 – May 2022

Answer inquiries from guests regarding hotel services and amenities
Ensure the safety and security of guests
Respond to telephone inquiries in a professional and timely manner

Associate Lobby Attendant, Best Western Hotels & Resorts Phoenix, Arizona

May 2017 – April 2018

Monitor and control access to the lobby
Assist with check-in and check-out processes
Assist with reservations, room changes, and other requests

Entry Level Lobby Attendant, Best Western Hotels & Resorts Phoenix, Arizona

May 2016 – April 2017

Education

University of South Carolina, Columbia, South Carolina

Bachelor of Science in Event Planning, March, 2016

Skills

Business Acumen

Planning

Collaboration

Risk Management

Inventory Management

Microsoft Office

Housekeeping

Customer Service

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights

It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
Use the gap to talk about positive attributes or additional skills you've learned.
Be honest and straightforward about the gap and explain it using a professional summary.

lobby attendant Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an lobby attendant position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Associate Lobby Attendant
Accor Hotels
Dallas, Texas

Esteemed Recruitment Team

I am writing to express my interest in the Associate Lobby Attendant role at Accor Hotels. As a Lobby Attendant with 1 years of experience, I am confident that I possess the necessary skills and qualifications to excel in this position.

My life experiences have taught me the importance of hard work, dedication, and collaboration. Whether it was on the work, or just personally, I have always been committed to pursuing my goals with passion and tenacity. I am confident that throughout all of these years I have gained the skills and expertise necessary to succeed in this role and be a great asset for Accor Hotels. I am eager to join a team that shares my values and work towards a common goal.

I appreciate the time and consideration you have given my application. I am confident that if we work together we could achieve great things and so I look forward to the opportunity to join your team.

Kindest regards,
Mike Turner
758-789-0995
miketurner0@aol.com

Mike Turner

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