5 Amazing floor supervisor Resume Examples (Updated 2023) + Skills & Job Descriptions

floor supervisor

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floor supervisor: Resume Samples & Writing Guide

Employment history

Lead Floor Supervisor, Walmart Bentonville, Arkansas

May 2018 – Present

Monitor customer service levels and resolve customer complaints
Maintain inventory and order merchandise when necessary
Monitor store operations and provide guidance to staff

Floor Supervisor, Macy's New York, New York

May 2017 – April 2018

Monitor store operations and provide guidance to staff
Prepare daily, weekly and monthly reports
Monitor and control shrinkage and security

Junior Floor Supervisor, Walmart Bentonville, Arkansas

May 2016 – April 2017

Monitor cash handling and banking procedures
Monitor sales performance and implement strategies to increase sales
Monitor and control shrinkage and security

Education

University of Florida, Gainesville, Florida

Doctor of Arts in Retail Customer Service, April, 2016

University of Florida, Gainesville, Florida

Bachelor of Arts in Retail Customer Service, April, 2012

Skills

Adaptability

Communication

Quality Assurance

Professionalism

Cash Handling

Retail Store Planning.

Product Knowledge

Visual Merchandising

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Professional Summary

Highly organized and results-driven Floor Supervisor with extensive experience in the retail field. Proven track record of successfully leading teams to achieve sales targets and meet customer service standards.

Employment history

Senior Floor Supervisor, Macy's New York, New York

September 2013 – Present

Ensure store appearance is maintained to company standards
Ensure compliance with safety regulations, company policies and procedures
Monitor store operations and provide guidance to staff

Associate Floor Supervisor, Home Depot Atlanta, Georgia

September 2012 – August 2013

Monitor store operations and provide guidance to staff
Handle customer inquiries and complaints in a professional manner
Liaise with other departments to ensure store operations are running smoothly

Jr. Floor Supervisor, Best Buy Richfield, Minnesota

March 2012 – August 2012

Maintain inventory and order merchandise when necessary
Supervise and motivate staff to ensure high standards of customer service are met
Ensure compliance with safety regulations, company policies and procedures

Education

University of Maryland, College Park, Maryland

Doctor of Science in Retail Buying, January, 2012

University of Maryland, College Park, Maryland

Bachelor of Science in Retail Management, January, 2008

Skills

Accounting

Organization

Mentoring

Planning

Retail Inventory

Store Management

Retail Store Planning.

Cash Handling

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Employment history

Jr. Floor Supervisor, Kohl's Menomonee Falls, Wisconsin

October 2021 – August 2022

Ensure store appearance is maintained to company standards
Maintain inventory and order merchandise when necessary
Develop and implement promotions to drive sales

Education

University of Maryland, College Park, Maryland

Doctor of Arts in Visual Merchandising, September, 2021

University of Maryland, College Park, Maryland

Bachelor of Arts in Visual Merchandising, September, 2017

Skills

Collaboration

Professionalism

Problem Solving

Technical

Point of Sale (POS)

Visual Merchandising

Loss Prevention

Retail Marketing

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Employment history

Chief Floor Supervisor, Target Minneapolis, Minnesota

September 2017 – Present

Monitor and control shrinkage and security
Train and develop staff to ensure they are up to date on product knowledge and customer service techniques
Monitor staff attendance and performance

Floor Supervisor, Sears Hoffman Estates, Illinois

March 2017 – August 2017

Monitor staff attendance and performance
Supervise and motivate staff to ensure high standards of customer service are met
Prepare daily, weekly and monthly reports

Jr. Floor Supervisor, Target Minneapolis, Minnesota

September 2015 – February 2017

Ensure compliance with safety regulations, company policies and procedures
Supervise and motivate staff to ensure high standards of customer service are met
Monitor sales performance and implement strategies to increase sales

Education

University of Maryland, College Park, Maryland

Retail Customer Service, August, 2015

Skills

Risk Management

Negotiation

Stress Management

Process Improvement

Retail Marketing

Retail Inventory

Merchandising

Visual Merchandising

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Employment history

Chief Floor Supervisor, Target Minneapolis, Minnesota

March 2022 – Present

Monitor and control shrinkage and security
Ensure store appearance is maintained to company standards
Prepare daily, weekly and monthly reports

Floor Supervisor, Kohl's Menomonee Falls, Wisconsin

October 2020 – February 2022

Develop and implement promotions to drive sales
Monitor sales performance and implement strategies to increase sales
Ensure compliance with safety regulations, company policies and procedures

Junior Floor Supervisor, Home Depot Atlanta, Georgia

March 2020 – September 2020

Monitor cash handling and banking procedures
Monitor staff attendance and performance
Ensure store appearance is maintained to company standards

Education

Fashion Institute of Technology, New York, New York

Doctor of Science in Retail Management, February, 2020

Fashion Institute of Technology, New York, New York

Bachelor of Arts in Retail Store Management, February, 2016

Skills

Documentation

Supervisory

Public Speaking

Adaptability

Retail Inventory

Retail Customer Service

Retail Store Management

Retail Operations

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floor supervisor Job Descriptions; Explained

If you're applying for an floor supervisor position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

floor supervisor

As a Floor Supervisor, was responsible for maintaining Front End composure.
As a Floor Supervisor, was responsible for helping customers to quickly navigate through the checkout procedure.
As a Floor Supervisor, was responsible for helping customers in finding various product.
As a Customer Service Agent, was responsible for customer complaints, concerns, questions, and other needs of the customer.

floor supervisor

Offered hands-on assistance to customers, assessing needs and maintaining requirements of consumer preferences.
Effectively communicated with customers to explain new Package services .
Handled over 30+ escalation calls per shift to convert stressed customers, signing up new customers.
Enhanced productivity levels by anticipating needs and delivering outstanding support.
Awarded by Organization for out standing work.

floor supervisor

A short-term 6 month contract, the job role was to carry out supervision in a beauty area to manage theft, stock and help customers with inquiries and advice.
I managed stock, presentation of shelves and carried out anti-theft control by using security tags and stickers and closely monitoring the customers.
I ensured the area was clean and tidy and that another member or I was present at all times to assist customers.
As a Customer Service Agent, trained in services such as Western Union, Lottery, Check Free Pay, & Money Order.

floor supervisor/head bussie/bartender

Speed service of beverages ranging from tap and bottled beers, wines, spirits, hot beverages and cocktails.
Receiving and Organising large quantities of stock.
Signing invoices and reporting them to the acting manager
Changing kegs and restocking bars.
Training staff in the operations of the floor area.
Directing and managing the floor team during service to ensure the bar maintains a steady and efficient flow.
Reporting any untoward activity to security staff immediately

floor supervisor

As a Customer Service Agent, was responsible for communicating different needs to the Floor Supervisor of customers or store management.
As a Customer Service Agent, was responsible for cash handling procedures.
Other various experiences in Kroger was Accounting, Produce Department, Fuel Center, Grocery Department, Bakery/Deli Department, and File Maintenance.
Setting up for large events and functions

1 … 5 6 7 8

floor supervisor Job Skills

For an floor supervisor position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Inventory Management
Merchandising
Cash Handling
Loss Prevention
Retail Sales
Retail Operations
Visual Merchandising
Store Management
Retail Store Operations
Retail Inventory
Retail Merchandising
Retail Marketing
Retail Customer Service
Point of Sale (POS)
Cash Register Operation
Loss Prevention Strategies
Product Knowledge
Retail Store Management
Retail Store Layout
Retail Store Design
Retail Store Planning.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your floor supervisor Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Senior Floor Supervisor, Kohl's Menomonee Falls, Wisconsin

July 2022 – Present

Supervise and motivate staff to ensure high standards of customer service are met
Monitor sales performance and implement strategies to increase sales
Develop and implement promotions to drive sales

Associate Floor Supervisor, Walmart Bentonville, Arkansas

January 2021 – June 2022

Train and develop staff to ensure they are up to date on product knowledge and customer service techniques
Prepare daily, weekly and monthly reports
Ensure compliance with safety regulations, company policies and procedures

Jr. Floor Supervisor, Nordstrom Seattle, Washington

July 2020 – December 2020

Education

University of Southern California, Los Angeles, California

Doctor of Business Administration in Retail Management, May, 2020

University of Southern California, Los Angeles, California

Bachelor of Science in Merchandising, May, 2016

Skills

Strategic Thinking

Creativity

Coaching

Research

Cash Register Operation

Retail Marketing

Store Management

Retail Customer Service

Include your Contact Information and Job Descriptions

Missing job descriptions lessens your chances of getting hired.

Key Insights

Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
Keep job descriptions short but don't just list your jobs.
Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

How to Optimize Your floor supervisor Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Lead Floor Supervisor, Nordstrom Seattle, Washington

April 2015 – May 2022

Mointor and controll shrinkege and securrity
Ensure store apperance is maintaned too companie standards
Liaise with other deppartments too ensure store operrations are running smoothlyly

Floor Supervisor, Home Depot Atlanta, Georgia

April 2014 – March 2015

Moniter sales performace and implememnt stratagies to incrase sales
Handle customer inquirys and complaints in a profesional maner
Moniter customer service levels and reslove customer compliants

Entry Level Floor Supervisor, Nordstrom Seattle, Washington

November 2012 – March 2014

Handel customer inquires and complaines in a professionall manner
Maintain inventroy and order merchandice when neccessary
Prepare daily, weakly and monthly reports.

Education

University of Florida, Gainesville, Florida

Doctor of Arts in Retail Store Management, September, 2012

University of Florida, Gainesville, Florida

Bachelor of Science in Retail Buying, September, 2008

Skills

Collaboration

Social Media

Professionalism

Organization

Visual Merchandising

Retail Store Operations

Retail Inventory

Store Management

Correct Grammar and Address Gap Years in Your Resume

Don't leave unexplained gaps in your work history.

Key Insights

When explaining gaps in your employment section, start by being honest.
Elaborate on the gap and show that you never stopped learning.
Explain and elaborate any gap in your work history by highlighting new skills.

floor supervisor Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an floor supervisor position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Lead Floor Supervisor
Sears
Hoffman Estates, Illinois

To Whom It May Concern

I am a results-driven Floor Supervisor with 7 years of experience in Retail. I am excited to submit my application for the Lead Floor Supervisor role at Sears, where I believe I can make a valuable contribution to your team.

Throughout my life, I have pursued my passion for Product Development and have gained experience in this field as a result. This experience has given me valuable skills such as Adaptability and Communication, which I am excited to bring to this position. I am eager to work with a team that shares my enthusiasm as a Floor Supervisor and help your organization achieve its well determined goals.

I am elated about the opportunity to join a team that shares my passion for this field, and values collaboration and innovation. I am confident that together we can overcome whatever tests and challenges are put on our way.

Your time is appreciated,
Cecil Griffin
890-577-3679
griffincecil@gmail.com

Cecil Griffin

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Showcase your most significant accomplishments and qualifications with this cover letter.
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