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application support engineer: Resume Samples & Writing Guide

Luke Benson 793 Pinecrest Drive, Dickson, OK 73401
benson_luke@outlook.com
631-252-6782

Employment history

Lead Application Support Engineer, Deloitte New York, New York
March 2018 – Present
  • Develop and maintain reports
  • Develop and maintain application interfaces
  • Collaborate with other teams to ensure successful implementation of applications
Associate Application Support Engineer, Capgemini San Jose, California
October 2016 – February 2018
  • Collaborate with other teams to ensure successful implementation of applications
  • Develop and maintain data models
  • Create and maintain application user guides
Junior Application Support Engineer, Capgemini San Jose, California
March 2016 – September 2016
  • Provide technical support to end-users
  • Develop and maintain application interfaces
  • Monitor system performance and optimize as needed

Education

Columbia Business School, New York City, New York
Master of Science in Finance, February, 2016
Columbia Business School, New York City, New York
Bachelor of Science in Business Management, February, 2012

Skills

Social Media
Self-Motivation
Communication
Planning
Relationship Management
Quality Assurance
Network Administration
Visualization

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Max Wilson 737 Maplewood Drive, Joshua Tree, CA 92252
wilsonmax@aol.com
734-253-6041

Employment history

Chief Application Support Engineer, Capgemini San Jose, California
August 2022 – Present
  • Develop and maintain application interfaces
  • Develop and maintain reports
  • Collaborate with other teams to ensure successful implementation of applications
Application Support Engineer, PwC Dallas, Texas
August 2021 – July 2022
  • Create and maintain application user guides
  • Develop and maintain data models
  • Develop and maintain application documentation
Jr. Application Support Engineer, Ernst & Young Miami, Florida
January 2021 – July 2021
  • Collaborate with other teams to ensure successful implementation of applications
  • Develop and maintain reports
  • Develop and maintain data models

Education

Wharton School of the University of Pennsylvania, Philadelphia, Pennsylvania
Master of Business Administration, December, 2020
Wharton School of the University of Pennsylvania, Philadelphia, Pennsylvania
Bachelor of Science in Marketing, December, 2016

Skills

Training
Social Media
Flexibility
Visualization
Accounting
Visualization
Reporting
Data Analysis
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Quentin Kelly 428 Riverview Drive, Prairietown, IL 62021
quentinkelly@gmail.com
726-861-5767

Professional Summary

 Highly experienced Application Support Engineer with a proven track record of success in the Business Strategy & Analysis field. Skilled in troubleshooting and resolving complex technical issues, as well as providing exceptional customer service. 

Employment history

Lead Application Support Engineer, KPMG Atlanta, Georgia
March 2014 – Present
  • Develop and maintain reports
  • Provide technical support to end-users
  • Troubleshoot and resolve application issues
Associate Application Support Engineer, KPMG Atlanta, Georgia
March 2013 – February 2014
  • Develop and maintain application documentation
  • Collaborate with other teams to ensure successful implementation of applications
  • Analyze requirements and design solutions
Entry Level Application Support Engineer, Accenture San Francisco, California
September 2011 – February 2013
  • Identify and recommend process improvements
  • Collaborate with other teams to ensure successful implementation of applications
  • Develop and maintain application documentation

Education

Ross School of Business, Ann Arbor, Michigan
Doctor of Philosophy in Economics, July, 2011
Ross School of Business, Ann Arbor, Michigan
Bachelor of Science in Business Management, July, 2007

Skills

Mentoring
Leadership
Problem Solving
Listening
Programming
Network Administration
Database Management
Data Analysis
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Luke Owens 375 Sunnyvale Avenue, Lyons Falls, NY 13368
owens-luke@zoho.com
890-495-6128

Employment history

Lead Application Support Engineer, Ernst & Young Miami, Florida
July 2022 – Present
  • Develop and maintain reports
  • Perform data analysis and provide recommendations
  • Provide technical support to end-users
Application Support Engineer, Accenture San Francisco, California
July 2021 – June 2022
  • Identify and recommend process improvements
  • Provide technical support to end-users
  • Develop and maintain application documentation
Entry Level Application Support Engineer, Deloitte New York, New York
July 2020 – June 2021
  • Develop and maintain reports
  • Perform data analysis and provide recommendations
  • Create and maintain application test plans

Education

Fuqua School of Business, Durham, North Carolina
Financial Analysis, May, 2020

Skills

Self-Motivation
Flexibility
Critical Thinking
Written Communication
Financial Management
Data Analysis
Accounting
Troubleshooting
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Kenny Wood 898 Valley View Avenue, Grand Forks AFB, ND 58204
woodkenny78@hotmail.com
694-369-8427

Employment history

Chief Application Support Engineer, PwC Dallas, Texas
January 2022 – Present
  • Create and maintain application user guides
  • Create and maintain application test plans
  • Develop and maintain data models
Application Support Engineer, Capgemini San Jose, California
July 2021 – December 2021
  • Support and maintain existing applications
  • Perform data analysis and provide recommendations
  • Identify and recommend process improvements
Jr. Application Support Engineer, PwC Dallas, Texas
December 2020 – June 2021
  • Create and maintain application user guides
  • Provide technical support to end-users
  • Develop and maintain data models

Education

Tuck School of Business, Hanover, New Hampshire
Doctor of Philosophy in Finance, October, 2020
Tuck School of Business, Hanover, New Hampshire
Bachelor of Science in Business Management, October, 2016

Skills

Negotiation
Adaptability
Social Media
Project Management
System Administration
Database Design
Relationship Management
Innovation
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application support engineer Job Descriptions; Explained

If you're applying for an application support engineer position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

application support engineer

  • Contributed to continuous improvement and quality assurance tasks.
  • Supported software integration and implemented maintenance enhancements to bolster product development cycle.
  • Communicated with clients to define business objectives and present individualised solutions.
  • Communicated with clients to define business objectives and present individualized solutions.
  • Improved application performance through optimization of flow processes.
  • Addressed technical issues and guided end users through resolution.
  • Communicated technical development stages and provided design support to businesses and other stakeholders encouraging participation for on-time execution.
2

application support engineer

  • I Worked as Product Support Engineer for 3+ months for Airtel Money -Africa where I interacted and dealt with clients to resolve the issues.
  •  During my project, I learned Server Maintenance , enter commands and observe system functioning to verify correct operations and detect errors. and the internal working of our product with efficient time management skills where we have to work under stress and tight deadline. 
  • Engineered technical solutions to customer related queries on MATLAB, Graphics, Image Processing, Curve fitting and Optimization.
  • Tested and verified math functions in Fixed-point designer toolbox.
3

application support engineer

  • Provide monitoring, support, investigate, fault administration for application for Vodacom DRC and TZN
  • Assist software development and project team in identifying issues on the system application.
  • Maintenance of the application (new version installations, patches)
  • Perform scheduled daily, weekly monthly support tasks
  • Write SLA monthly reports for client (DRC and TZN) 
  • Manage weekly and monthly meetings with the client (DRC and TZN)
  • Write incident reports
4

application support engineer

  • Answered the client’s requests for assistance in order to provide top-notch support.
  • Deployed with two clients i.e Bharti Airtel & Jubilant Foodworks Limited.
  • To work on the different web based applications like Airtel PV and the POS Software.
  • Trained junior members of IT team regarding the support process and troubleshooting of  the client’s queries.
  • To provide the high level service deliveries to out end business users as per the B2B process.
5

application support engineer

  • A competent professional with 3 years of experience in Networking, HPUX, Linux, Oracle and Internal finance applications.
  • ITIL V3 foundation certified.
  • Worked on incident management, Major incident management, Cisco routers, switches, and change management.
  • Possess comprehensive knowledge of Microsoft Word, Excel, and Outlook.
  • Good experience in resolving tickets and system monitoring within SLA
1 2 3 … 7

application support engineer Job Skills

For an application support engineer position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Data Analysis
  • Project Management
  • Troubleshooting
  • Quality Assurance
  • Database Management
  • Training
  • Innovation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Relationship Management
  • Programming
  • Network Administration
  • Scripting
  • System Administration
  • Data Modeling
  • Database Design

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your application support engineer Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Quentin White 303 Fernwood Drive, Butternut, WI 54514

Employment history

Junior Application Support Engineer, Capgemini San Jose, California
August 2021 – May 2022

    Education

    Darden School of Business, Charlottesville, Virginia
    Risk Analysis, June, 2021

    Skills

    Quality Assurance
    Innovation
    Training
    Visualization
    Relationship Management
    Database Design
    Scripting
    Database Management

    Include your Contact Information and Job Descriptions

    Missing job descriptions lessens your chances of getting hired.

    Key Insights
    • Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
    • Keep job descriptions short but don't just list your jobs.
    • Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

    How to Optimize Your application support engineer Resume

    Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

    Gordon Smith 632 Valley Drive, Strasburg, MO 64090
    gordonsmith@protonmail.com
    692-625-7323

    Employment history

    Lead Application Support Engineer, PwC Dallas, Texas
    June 2023 – May 2022
    • Prove technicle suport too end-userss.
    • Develp annd maintaine aplication doccumentation.
    • Deveop and impplement aplication securty protocols.
    Associate Application Support Engineer, McKinsey & Company Chicago, Illinois
    June 2022 – May 2023
    • Trouble-shoot and resolve aplication isues.
    • Developd annd implementt applicattion securitty protocolls.
    • Identyfy and recomend proccess improovments.
    Junior Application Support Engineer, KPMG Atlanta, Georgia
    December 2020 – May 2022
    • Creat and mantain applcation test plans.
    • Develp and imlpement aplication securitty protocolls.
    • Moniter system performance, and optimise as neededed.

    Education

    Columbia Business School, New York City, New York
    Risk Analysis, October, 2020

    Skills

    Negotiation
    Interpersonal
    Financial Management
    Technical
    Innovation
    System Administration
    Database Design
    Financial Management

    Correct Grammar and Address Gap Years in Your Resume

    Don't leave unexplained gaps in your work history.

    Key Insights
    • When explaining gaps in your employment section, start by being honest.
    • Elaborate on the gap and show that you never stopped learning.
    • Explain and elaborate any gap in your work history by highlighting new skills.

    application support engineer Cover Letter Example

    A cover letter can be a valuable addition to your job application when applying for an application support engineer position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



    Luke
    Benson     benson_luke@outlook.com
    631-252-6782
    793 Pinecrest Drive, Dickson, OK
    73401

    Lead Application Support Engineer
    KPMG
    Atlanta, Georgia

    To the respected KPMG Recruitment Team


    I am a passionate Application Support Engineer with 7 years of experience in Business Strategy & Analysis. I am excited to submit my application for the Lead Application Support Engineer position at KPMG, where I believe my skills and expertise would be a great asset to your team.


    My diverse life experiences have taught me the importance of adaptability, creativity, and resilience. Whether it was on the job, or simply on my day to day, I have learned to navigate challenges and find innovative solutions. I am confident that I possess the skills and expertise necessary to excel in the position at KPMG and I am excited about the opportunity to grow with a team that values these qualities and contribute to your organization's growth and success.


    I appreciate the time and consideration you have given my application. I am confident that if we work together we could achieve great things and so I look forward to the opportunity to join your team.


    With gratitude,
    Luke Benson
    631-252-6782
    benson_luke@outlook.com

    Luke Benson






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