5 Amazing transportation dispatcher Resume Examples (Updated 2023) + Skills & Job Descriptions

transportation dispatcher

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transportation dispatcher: Resume Samples & Writing Guide

Employment history

Chief Transportation Dispatcher, UPS Atlanta, Georgia

October 2019 – Present

Process invoices and manage transportation expenses
Track and trace shipments to ensure timely delivery
Monitor and adjust routes to ensure optimal efficiency

Transportation Dispatcher, Greyhound Lines Dallas, Texas

March 2019 – September 2019

Process invoices and manage transportation expenses
Plan and coordinate the loading and unloading of shipments
Track and trace shipments to ensure timely delivery

Jr. Transportation Dispatcher, Greyhound Lines Dallas, Texas

September 2018 – February 2019

Resolve any customer service issues in a timely manner
Communicate with truck drivers and other personnel to ensure delivery deadlines are met
Troubleshoot and resolve any transportation-related issues

Education

University of Michigan, Ann Arbor, Michigan

Hazardous Materials Certification, July, 2018

Skills

Business Acumen

Networking

Accounting

Creativity

Logbook Compliance

Dispatching

Fleet Management

Hazardous Material Handling

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Professional Summary

Highly organized and reliable Transportation Dispatcher with extensive experience in the transportation field. Proven ability to coordinate resources and personnel to ensure efficient and on-time deliveries.

Employment history

Chief Transportation Dispatcher, Southwest Airlines Dallas, Texas

January 2013 – Present

Resolve any customer service issues in a timely manner
Troubleshoot and resolve any transportation-related issues
Negotiate rates with carriers and vendors

Associate Transportation Dispatcher, Union Pacific Railroad Omaha, Nebraska

January 2012 – December 2012

Resolve any customer service issues in a timely manner
Ensure compliance with all applicable laws and regulations
Track and trace shipments to ensure timely delivery

Junior Transportation Dispatcher, FedEx Memphis, Tennessee

January 2011 – December 2011

Communicate with truck drivers and other personnel to ensure delivery deadlines are met
Process invoices and manage transportation expenses
Monitor daily shipments and coordinate delivery schedules

Education

Massachusetts Institute of Technology, Boston, Massachusetts

Commercial Driver's License, November, 2010

Skills

Social Media

Networking

Teamwork

Computer Literacy

Computer Proficiency

Scheduling

Safety Regulations.

Dispatching

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Professional Summary

Highly organized and detail-oriented Transportation Dispatcher with extensive experience managing fleets of vehicles and coordinating transportation services. Proven ability to efficiently manage multiple tasks with a focus on customer satisfaction and cost-effectiveness.

Employment history

Senior Transportation Dispatcher, Union Pacific Railroad Omaha, Nebraska

May 2012 – Present

Negotiate rates with carriers and vendors
Develop and implement safety protocols and procedures
Create and submit reports on transportation activities

Associate Transportation Dispatcher, BNSF Railway Fort Worth, Texas

May 2011 – April 2012

Create and submit reports on transportation activities
Process invoices and manage transportation expenses
Manage and update transportation records and databases

Entry Level Transportation Dispatcher, Union Pacific Railroad Omaha, Nebraska

May 2010 – May 2011

Plan and coordinate the loading and unloading of shipments
Resolve any customer service issues in a timely manner
Communicate with truck drivers and other personnel to ensure delivery deadlines are met

Education

University of Michigan, Ann Arbor, Michigan

Master of Science in Transportation and Logistics Systems, April, 2010

University of Michigan, Ann Arbor, Michigan

Bachelor of Science in Transportation Planning and Engineering, April, 2006

Skills

Reliability

Training

Risk Management

Customer Service

Computer Proficiency

Fuel Management

Inventory Management

Safety Regulations.

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Employment history

Lead Transportation Dispatcher, Amazon Logistics Seattle, Washington

August 2015 – Present

Plan and coordinate the loading and unloading of shipments
Manage and update transportation records and databases
Monitor fuel usage and costs associated with transportation

Transportation Dispatcher, Southwest Airlines Dallas, Texas

February 2014 – July 2015

Plan and coordinate the loading and unloading of shipments
Track and trace shipments to ensure timely delivery
Resolve any customer service issues in a timely manner

Jr. Transportation Dispatcher, FedEx Memphis, Tennessee

March 2013 – January 2014

Track and trace shipments to ensure timely delivery
Negotiate rates with carriers and vendors
Communicate with truck drivers and other personnel to ensure delivery deadlines are met

Education

University of Texas at Austin, Austin, Texas

Transportation Planning Certificate, January, 2013

Skills

Visualization

Flexibility

Collaboration

Communication

Fleet Management

Hazardous Material Training

DOT Regulations

Scheduling

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Employment history

Lead Transportation Dispatcher, BNSF Railway Fort Worth, Texas

April 2020 – Present

Negotiate rates with carriers and vendors
Monitor fuel usage and costs associated with transportation
Ensure compliance with all applicable laws and regulations

Transportation Dispatcher, BNSF Railway Fort Worth, Texas

April 2019 – March 2020

Negotiate rates with carriers and vendors
Monitor fuel usage and costs associated with transportation
Maintain communication with customers to provide updates on shipment status

Entry Level Transportation Dispatcher, Amazon Logistics Seattle, Washington

May 2018 – April 2019

Troubleshoot and resolve any transportation-related issues
Monitor and adjust routes to ensure optimal efficiency
Track and trace shipments to ensure timely delivery

Education

University of Florida, Gainesville, Florida

Marine Transportation Officer Certification, March, 2018

Skills

Documentation

Data Analysis

Negotiation

Presentation

Safety Regulations.

Vehicle Maintenance

GPS Navigation

Time Management

Use This transportation dispatcher Resume Template

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transportation dispatcher Job Descriptions; Explained

If you're applying for an transportation dispatcher position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

transportation dispatcher

Maintained a 24/7 open line of communication with Freight Brokers and Drivers to insure loads would get picked up/dropped off in a timely manner.
Provided One-on-One training to all drivers to insure they were DOT complaint.
Communicated fluently in Spanish/English with drivers, responsible for their payroll as well.

transportation dispatcher Job Skills

For an transportation dispatcher position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Route Planning
Logistics
Scheduling
Vehicle Maintenance
Dispatching
Logbook Compliance
DOT Regulations
GPS Navigation
Time Management
Computer Proficiency
Communication
Data Entry
Hazardous Material Handling
Forklift Operation
Inventory Management
Fuel Management
Fleet Management
Hazardous Material Training
Customer Service
Safety Regulations.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your transportation dispatcher Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Senior Transportation Dispatcher, Port of New York and New Jersey New York, New York

February 2017 – May 2022

Ensure compliance with all applicable laws and regulations
Troubleshoot and resolve any transportation-related issues
Process invoices and manage transportation expenses

Transportation Dispatcher, Amazon Logistics Seattle, Washington

July 2016 – January 2017

Develop and implement safety protocols and procedures
Ensure compliance with all applicable laws and regulations
Process invoices and manage transportation expenses

Entry Level Transportation Dispatcher, Port of Los Angeles Los Angeles, California

July 2015 – July 2016

Monitor and adjust routes to ensure optimal efficiency
Troubleshoot and resolve any transportation-related issues
Develop and implement safety protocols and procedures

Education

Purdue University, West Lafayette, Indiana

Bachelor of Science in Transportation and Logistics, June, 2015

Skills

Social Media

Communication

Negotiation

Critical Thinking

Inventory Management

GPS Navigation

Safety Regulations.

Hazardous Material Handling

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights

Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your transportation dispatcher Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Chief Transportation Dispatcher, BNSF Railway Fort Worth, Texas

November 2023 – Present

Troubleshootnd resolve any transportation-related issuess
Proccess invoices and manage transportation expensess
Creatte and submit reports on transportation activitiess

Transportation Dispatcher, Union Pacific Railroad Omaha, Nebraska

June 2022 – October 2023

Comunicate with truck drivers and other personel to ensuure delivery dead-lines are met
Ensure complyance with all aplicable laws and regulatios
Maintain comunication with customers to provide updates on shipment statuss

Junior Transportation Dispatcher, BNSF Railway Fort Worth, Texas

June 2021 – May 2022

I went to the store and bought a new shirt.
I went to the store an bought a new shirt.

Education

University of Florida, Gainesville, Florida

Doctor of Philosophy in Transportation and Logistics, April, 2021

University of Florida, Gainesville, Florida

Bachelor of Science in Transportation Planning and Engineering, April, 2017

Skills

Documentation

Negotiation

Documentation

Mentoring

Vehicle Maintenance

Logistics

Customer Service

GPS Navigation

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights

Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
Before submitting your resume, double check to avoid typos.

transportation dispatcher Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an transportation dispatcher position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Chief Transportation Dispatcher
BNSF Railway
Fort Worth, Texas

Esteemed Recruitment Team

I am a results-driven Transportation Dispatcher with 5 years of experience in Transportation. I am excited to submit my application for the Chief Transportation Dispatcher role at BNSF Railway, where I believe I can make a valuable contribution to your team.

My life experiences have taught me the importance of hard work, dedication, and collaboration. Whether it was on the work, or just personally, I have always been committed to pursuing my goals with passion and tenacity. I am confident that throughout all of these years I have gained the skills and expertise necessary to succeed in this role and be a great asset for BNSF Railway. I am eager to join a team that shares my values and work towards a common goal.

Thank you for considering my application for the Chief Transportation Dispatcher role. I am looking forward to a future where we work together to drive this organization's success.

Kind regards,
Simon Ingram
892-251-5914
[email protected]

Simon Ingram

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