5 Amazing senior operations manager Resume Examples (Updated 2023) + Skills & Job Descriptions

senior operations manager

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senior operations manager: Resume Samples & Writing Guide

Employment history

Lead Senior Operations Manager, Deloitte New York City, New York

September 2021 – Present

Manage staff recruitment, training, and development
Monitor and report on operational performance
Monitor and analyze operational performance metrics and suggest improvements

Associate Senior Operations Manager, Accenture Chicago, Illinois

September 2020 – August 2021

Monitor and report on operational performance
Develop and manage operational budgets
Design and implement strategies to optimize operational performance

Junior Senior Operations Manager, Oracle Redwood Shores, California

April 2019 – August 2020

Resolve operational issues and conflicts
Develop and manage operational budgets
Develop and implement operational strategies, policies, and procedures

Education

Columbia Business School, New York, New York

Bachelor of Science in Business Analytics, February, 2019

Skills

Training

Documentation

Decision Making

Adaptability

Business Acumen

Data Analysis

Strategic Thinking

Programming

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Employment history

Senior Senior Operations Manager, Oracle Redwood Shores, California

August 2021 – Present

Develop and maintain operational systems and processes
Develop and implement operational strategies, policies, and procedures
Foster relationships with internal and external stakeholders

Senior Operations Manager, McKinsey & Company New York City, New York

August 2020 – July 2021

Establish and maintain effective communication channels
Monitor and report on operational performance
Monitor and analyze operational performance metrics and suggest improvements

Entry Level Senior Operations Manager, Deloitte New York City, New York

February 2019 – July 2020

Develop and implement operational strategies, policies, and procedures
Foster relationships with internal and external stakeholders
Design and implement strategies to optimize operational performance

Education

University of Chicago Booth School of Business, Chicago, Illinois

Doctor of Arts in Business Economics, January, 2019

University of Chicago Booth School of Business, Chicago, Illinois

Bachelor of Arts in Business Economics, January, 2015

Skills

Organization

Innovation

Coaching

Time Management

Financial Management

Project Management

Innovation

Computer Literacy

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Employment history

Senior Senior Operations Manager, Bain & Company Boston, Massachusetts

April 2018 – Present

Foster relationships with internal and external stakeholders
Develop and manage operational budgets
Lead and motivate a team of operational staff

Associate Senior Operations Manager, IBM San Francisco, California

April 2017 – March 2018

Create and implement processes to increase efficiency and productivity
Ensure compliance with applicable laws and regulations
Monitor and report on operational performance

Jr. Senior Operations Manager, Oracle Redwood Shores, California

October 2016 – March 2017

Ensure compliance with applicable laws and regulations
Manage and oversee daily operations of the business
Lead and motivate a team of operational staff

Education

Yale School of Management, New Haven, Connecticut

Doctor of Science in Accounting, August, 2016

Yale School of Management, New Haven, Connecticut

Bachelor of Science in Business Economics, August, 2012

Skills

Research

Written Communication

Teamwork

Problem Solving

Visualization

Process Improvement

Strategic Thinking

Reporting

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Employment history

Lead Senior Operations Manager, Bain & Company Boston, Massachusetts

August 2018 – Present

Design and implement strategies to optimize operational performance
Manage and oversee daily operations of the business
Monitor and report on operational performance

Associate Senior Operations Manager, Microsoft Redmond, Washington

August 2017 – July 2018

Develop and maintain operational systems and processes
Develop and manage operational budgets
Develop and implement operational strategies, policies, and procedures

Junior Senior Operations Manager, Deloitte New York City, New York

January 2017 – July 2017

Manage staff recruitment, training, and development
Develop and maintain operational systems and processes
Create and implement processes to increase efficiency and productivity

Education

Stanford Graduate School of Business, Stanford, California

Bachelor of Science in Business Management, December, 2016

Skills

Training

Strategic Thinking

Computer Literacy

Coaching

Innovation

Accounting

Financial Management

Business Acumen

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Employment history

Lead Senior Operations Manager, Accenture Chicago, Illinois

April 2015 – Present

Create and implement processes to increase efficiency and productivity
Develop and implement operational strategies, policies, and procedures
Develop and maintain operational systems and processes

Associate Senior Operations Manager, KPMG New York City, New York

October 2014 – March 2015

Manage staff recruitment, training, and development
Resolve operational issues and conflicts
Analyze data to identify areas of improvement and create solutions

Entry Level Senior Operations Manager, Ernst & Young New York City, New York

October 2013 – September 2014

Foster relationships with internal and external stakeholders
Design and implement strategies to optimize operational performance
Develop and implement operational strategies, policies, and procedures

Education

Harvard Business School, Boston, Massachusetts

Bachelor of Business Administration, August, 2013

Skills

Networking

Reporting

Public Speaking

Flexibility

Programming

Computer Literacy

Networking

Risk Management

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senior operations manager Job Descriptions; Explained

If you're applying for an senior operations manager position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

senior operations manager

Direct the day-to-day manufacturing for a food production facility.
Management of inventory control systems, ensuring all ingredients and packing materials are in supply and/or on order.
Purchasing of materials and supply chain management with vendors.
Investigate and implement ideas for quality improvement, increased productivity and cost reduction.
Managed documentation of and the training on production procedures and work instructions.
Maintained and communicated daily productivity and shipment reports for all departments.
Verified that all process control parameters were being documented and followed at all times.

senior operations manager

Involved in planning and coordinating all aspects of product development, product packaging, and implementation.
Coordination of logistics on inbound and outbound goods.
Oversees regulatory compliance (OSHA, DOT, SQF)
Procured required manufacturing equipment and parts.

senior operations manager

Responsible for overall operations for Outbound sales function for consumer sales department.
Responsible for coaching and mentoring support team for growth and development.
Maintains high level of customer experience through quality sales results.
Achieving consistent broadband conversion of 20% and improving mobile conversion from an average of 5% to a minimum of 10% by aligning commissions and targets for operations.
Management of performance in all levels to ensure coaching and appropriate support is provided consistently,
Leadership of 200 FTE in contact center operations for Outbound function.

senior operations manager

To penetrate and deepen existing client relationships and ensure mind share and wallet share from each Client
Look out for opportunities to generate incremental sale /spends and initiate cross-sell at corporate.
Understand market dynamic and share with the product team to arrive at a competitive product offering.
Interact and manage the relationship with all channels partners and corporate coordinators.

senior operations manager

Directs internal operations to achieve budgeted results and other financial criteria, and to preserve the capital funds invested in the enterprise.
Participates in the development and preparation of short-term and long-range plans and budgets based upon broad organization goals and objectives. Recommends their adoption to the Chief Executive Officer.
Directs the development and installation of procedures and controls, to promote communication and adequate information flow, and thereby solidify management control and direction of the enterprise.
Develops and establishes operating policies consistent with the CEO’s broad policies and objectives and insures their adequate execution. Appraises and evaluates the results of overall operations regularly and systematically, and reports these results to the CEO
Develops and maintains a sound plan of organization. Establishes policies to insure adequate management development and to provide for capable management succession for those functions/business units falling under his/her responsibility.
Directs the development and establishment of adequate and equitable personnel policies throughout the organization, including compensation policies and employee benefit plans. Insures that the interests and welfare of employees as individuals are preserved and protected.

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senior operations manager Job Skills

For an senior operations manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Analysis
Project Management
Quality Assurance
Troubleshooting
Database Management
Risk Management
Process Improvement
Financial Management
Business Acumen
Visualization
Strategic Thinking
Reporting
Technical
Computer Literacy
Networking
Innovation
Documentation
Accounting
Programming
System Administration.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your senior operations manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Senior Senior Operations Manager, Ernst & Young New York City, New York

August 2014 – Present

Manage and oversee daily operations of the business
Develop and maintain operational systems and processes
Lead and motivate a team of operational staff

Senior Operations Manager, IBM San Francisco, California

February 2014 – July 2014

Monitor and report on operational performance
Develop and manage operational budgets
Create and implement processes to increase efficiency and productivity

Entry Level Senior Operations Manager, PwC New York City, New York

February 2013 – January 2014

Education

Stanford Graduate School of Business, Stanford, California

Bachelor of Arts in Business Economics, December, 2012

Skills

Technical

Innovation

Mentoring

Database Management

Programming

System Administration.

Business Acumen

Database Management

Include your Contact Information and Job Descriptions

Missing job descriptions lessens your chances of getting hired.

Key Insights

Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
Keep job descriptions short but don't just list your jobs.
Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

How to Optimize Your senior operations manager Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Lead Senior Operations Manager, IBM San Francisco, California

February 2013 – May 2022

Create and implememnt proccesses to increse efficency and productivty
Estblish and maintin effective communicatin channels
Leadd and motivate a team of operational staff

Associate Senior Operations Manager, McKinsey & Company New York City, New York

July 2012 – January 2013

Creat and implement processe to increas efficiancy and productivty
Develop and implement operational strategie, policie, and procedurse
Leadd and motivate a team of operational staff

Junior Senior Operations Manager, KPMG New York City, New York

July 2011 – June 2012

Anaylze data to identify areas of improvent and create solutuions
Developd and maintain operational systems and processeses
Manage staff recruitment, trainning, and development.

Education

University of Michigan Ross School of Business, Ann Arbor, Michigan

Master of Science in Human Resources Management, May, 2011

University of Michigan Ross School of Business, Ann Arbor, Michigan

Bachelor of Science in Human Resources Management, May, 2007

Skills

Problem Solving

Training

Analytical

Conflict Resolution

Financial Management

Risk Management

Quality Assurance

Data Analysis

Correct Grammar and Address Gap Years in Your Resume

Don't leave unexplained gaps in your work history.

Key Insights

When explaining gaps in your employment section, start by being honest.
Elaborate on the gap and show that you never stopped learning.
Explain and elaborate any gap in your work history by highlighting new skills.

senior operations manager Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an senior operations manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Lead Senior Operations Manager
Oracle
Redwood Shores, California

Dear Hiring Committee

I am excited to apply for the Lead Senior Operations Manager position at Oracle. As a highly skilled Senior Operations Manager with 4 years of experience in Business Management, I am confident that I can contribute significantly to your organization.

My diverse life experiences have taught me the importance of adaptability, creativity, and resilience. Whether it was on the job, or simply on my day to day, I have learned to navigate challenges and find innovative solutions. I am confident that I possess the skills and expertise necessary to excel in the position at Oracle and I am excited about the opportunity to grow with a team that values these qualities and contribute to your organization's growth and success.

Thank you for considering my application for the Lead Senior Operations Manager role. I am looking forward to a future where we work together to drive this organization's success.

Kindest regards,
Cecil Jones
933-377-6380
[email protected]

Cecil Jones

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