5 Amazing ramp agent Resume Examples (Updated 2023) + Skills & Job Descriptions

ramp agent

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ramp agent: Resume Samples & Writing Guide

Professional Summary

A motivated and hard-working Ramp Agent with extensive experience in the transportation field. Possessing strong organizational and communication skills, coupled with the ability to work effectively in a fast-paced environment.

Employment history

Lead Ramp Agent, Amazon Logistics Seattle, Washington

September 2011 – Present

Provide customer service to passengers
Monitor and secure aircraft and ramp areas
Issue ground equipment to aircraft personnel

Ramp Agent, Port of New York and New Jersey New York, New York

March 2010 – August 2011

Provide customer service to passengers
Perform pre-flight and post-flight aircraft inspections
Perform aircraft towing, pushback, and marshalling operations

Entry Level Ramp Agent, BNSF Railway Fort Worth, Texas

September 2009 – February 2010

Direct aircraft for takeoff and taxiing
Prepare aircraft for departure
Ensure compliance with safety regulations

Education

University of Texas at Austin, Austin, Texas

Bachelor of Science in Maritime Transportation, July, 2009

Skills

Leadership

Social Media

Troubleshooting

Mentoring

Forklift Operation

Route Planning

Airport Regulations

Hazardous Waste Management

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Employment history

Chief Ramp Agent, FedEx Memphis, Tennessee

February 2021 – Present

Prepare and maintain accurate records and reports
Issue ground equipment to aircraft personnel
Prepare aircraft for departure

Ramp Agent, BNSF Railway Fort Worth, Texas

February 2020 – January 2021

Perform aircraft towing, pushback, and marshalling operations
Monitor aircraft fueling and defueling operations
Issue ground equipment to aircraft personnel

Jr. Ramp Agent, Amazon Logistics Seattle, Washington

September 2018 – January 2020

Provide customer service to passengers
Prepare aircraft for departure
Direct aircraft for takeoff and taxiing

Education

University of Washington, Seattle, Washington

Bachelor of Science in Aviation Maintenance, July, 2018

Skills

Adaptability

Self-Motivation

Accounting

Project Management

Airline Security Procedures

Safety Procedures

Aircraft Cleaning.

Aircraft Load Planning

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Employment history

Lead Ramp Agent, Amazon Logistics Seattle, Washington

February 2022 – Present

Provide assistance to passengers with special needs
Prepare and maintain accurate records and reports
Perform pre-flight and post-flight aircraft inspections

Associate Ramp Agent, BNSF Railway Fort Worth, Texas

February 2021 – January 2022

Direct aircraft for takeoff and taxiing
Provide customer service to passengers
Prepare and maintain accurate records and reports

Jr. Ramp Agent, FedEx Memphis, Tennessee

February 2020 – January 2021

Perform pre-flight and post-flight aircraft inspections
Prepare aircraft for departure
Operate ground support equipment such as belt loaders, container loaders, and aircraft tractors

Education

University of Washington, Seattle, Washington

Master of Science in Transportation and Logistics Systems, December, 2019

University of Washington, Seattle, Washington

Bachelor of Science in Maritime Transportation, December, 2015

Skills

Reporting

Troubleshooting

Written Communication

Training

Airport Regulations

Aircraft Load Planning

Aircraft Cleaning.

Cargo Handling

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Employment history

Senior Ramp Agent, Union Pacific Railroad Omaha, Nebraska

April 2023 – Present

Provide customer service to passengers
Load and unload passenger baggage, cargo and mail
Monitor aircraft fueling and defueling operations

Ramp Agent, Port of New York and New Jersey New York, New York

November 2021 – April 2023

Provide assistance to passengers with special needs
Perform pre-flight and post-flight aircraft inspections
Operate ground support equipment such as belt loaders, container loaders, and aircraft tractors

Entry Level Ramp Agent, Amtrak Washington, D.C.

May 2020 – October 2021

Direct and monitor ground traffic
Perform aircraft towing, pushback, and marshalling operations
Monitor and secure aircraft and ramp areas

Education

University of Illinois at Urbana, Champaign, Illinois

Bachelor of Science in Transportation Security, April, 2020

Skills

Public Speaking

Adaptability

Time Management

Visualization

Aircraft Load Planning

Hazardous Waste Management

Airline Policies

Route Optimization

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Professional Summary

Highly experienced Ramp Agent with a proven track record of success in the transportation field. Skilled in aircraft loading, unloading, and cargo handling, as well as customer service and safety protocols.

Employment history

Lead Ramp Agent, Amazon Logistics Seattle, Washington

December 2010 – Present

Provide assistance to passengers with special needs
Direct and monitor ground traffic
Perform pre-flight and post-flight aircraft inspections

Ramp Agent, Greyhound Lines Dallas, Texas

June 2010 – November 2010

Communicate with air traffic control and other personnel
Issue ground equipment to aircraft personnel
Provide customer service to passengers

Jr. Ramp Agent, Union Pacific Railroad Omaha, Nebraska

December 2008 – May 2010

Issue ground equipment to aircraft personnel
Prepare and maintain accurate records and reports
Monitor and secure aircraft and ramp areas

Education

University of California, Berkeley, California

Master of Science in Transportation and Logistics, October, 2008

University of California, Berkeley, California

Bachelor of Science in Transportation and Logistics, October, 2004

Skills

Mentoring

Quality Assurance

Professionalism

Conflict Resolution

Airline Security Procedures

Route Planning

Inventory Management

Route Optimization

Use This ramp agent Resume Template

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ramp agent Job Descriptions; Explained

If you're applying for an ramp agent position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

ramp agent

Delivering exceptional service for airline customers and their baggage.
Loaded, stowed and unloaded baggage, cargo and freight, and submitted completed documentation to management.
Reading and interpreting hazardous goods documentation, aircraft loading manifests and baggageblabels.
Dangerous Good Handling Operation of loading equipment
Coordinated with ramp agents to verify that all baggage was placed on the correct outgoing flight.
Loaded, unloaded and transported cargo weighing up to an average 23kg per unit between terminals and aircraft .

ramp agent

Coordinated day-to-day schedules, tasks and positions for ground crew.
Collected, sorted and checked baggage tags against flight lists.
Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
Cleaned airplanes between flights and sanitized lavatories and seat trays as per company procedures.
Connected electrical power units and service hoses to aircraft.

ramp agent

Safely lift, load, unload and transport baggage, mail and cargo from aircraft to airport
Maintain on-time connections by guiding aircraft to and from gate positions
Protect baggage and other equipment from damage, loss and weather conditions
Drive and operate ground equipment, such as tugs, cargo carts, service trucks and belt loaders
Assist with record keeping and documentation to ensure correct routing of baggage
Adhere to safety guidelines and maintain safe working conditions for yourself and others
Communicate with managers and lead agents to manage daily schedules

ramp agent

Loaded/Unloaded FedEx aircraft at Denver International Airport
Sorted and distributed FedEx parcels to be loaded on to aircraft and shipped
Operated aircraft loading equipment
Ensure that passenger’s bags are transported safely and on time.

ramp agent

Customer service, Marshalls aircraft on the ramp including directing, departing and towed aircrafts in accordance with safety policy and procedures.
Lifts, loads/unloads, sorts and transfers passenger baggage,
Reads and verifies the city and flight number for every bag to ensure correct loading of customer bags.
Use digital tracking to efficiently control the baggage throughout the passenger’s flight.

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ramp agent Job Skills

For an ramp agent position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Entry
Scheduling
Logistics
Forklift Operation
Cargo Handling
Inventory Management
Route Optimization
Route Planning
Dispatching
Hazardous Materials Handling
Shipping and Receiving
Hazardous Waste Management
Airline Regulations
Airline Policies
Airline Security Procedures
Airport Regulations
Safety Procedures
Aviation Maintenance
Aircraft Load Planning
Load Security
Aircraft Cleaning.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your ramp agent Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Lead Ramp Agent, Amtrak Washington, D.C.

March 2022 – Present

Communicate with air traffic control and other personnel
Ensure compliance with safety regulations
Issue ground equipment to aircraft personnel

Ramp Agent, Union Pacific Railroad Omaha, Nebraska

September 2021 – February 2022

Prepare aircraft for departure
Issue ground equipment to aircraft personnel
Direct aircraft for takeoff and taxiing

Entry Level Ramp Agent, Southwest Airlines Dallas, Texas

March 2020 – August 2021

Education

Georgia Institute of Technology, Atlanta, Georgia

Freight Broker License, January, 2020

Skills

Social Media

Written Communication

Coaching

Documentation

Airline Policies

Safety Procedures

Aviation Maintenance

Dispatching

Include your Contact Information and Job Descriptions

Missing job descriptions lessens your chances of getting hired.

Key Insights

Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
Keep job descriptions short but don't just list your jobs.
Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

How to Optimize Your ramp agent Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Lead Ramp Agent, Union Pacific Railroad Omaha, Nebraska

October 2016 – May 2022

Dirrect aircraft for take-off and taxying
Prepare aicraft for depature
Comunicate with air traffic control and othe personnel

Ramp Agent, BNSF Railway Fort Worth, Texas

March 2016 – September 2016

Dirrect and moniter ground traffick
Perform pre-flight and post-flight aircraft inspecions
Perform aircraft towing, pushback, and marshalling operatiosn

Entry Level Ramp Agent, Amtrak Washington, D.C.

September 2015 – March 2016

Provide custmer service too passengers
Prepare and maintian accurte records and reports
Perform aircraft towing, pushback, and marshaling operations.

Education

University of Michigan, Ann Arbor, Michigan

Bachelor of Science in Maritime Transportation, July, 2015

Skills

Reliability

Organization

Strategic Thinking

Risk Management

Inventory Management

Aircraft Cleaning.

Aircraft Load Planning

Airline Policies

Correct Grammar and Address Gap Years in Your Resume

Don't leave unexplained gaps in your work history.

Key Insights

When explaining gaps in your employment section, start by being honest.
Elaborate on the gap and show that you never stopped learning.
Explain and elaborate any gap in your work history by highlighting new skills.

ramp agent Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an ramp agent position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Lead Ramp Agent
FedEx
Memphis, Tennessee

To Whom It May Concern

I am a results-driven Ramp Agent with 14 years of experience in Transportation. I am excited to submit my application for the Lead Ramp Agent role at FedEx, where I believe I can make a valuable contribution to your team.

Throughout my life, I have pursued my passion for Public Transportation and sought out opportunities to learn and grow. My experience in Transportation has given me valuable skills such as Leadership and Social Media that have allowed me to improve professionally and personally. I am excited to bring these skills and my passion as a Ramp Agent to the position and work with a team of like-minded individuals to achieve our common goals.

I appreciate the time and consideration you have given my application. I am confident that if we work together we could achieve great things and so I look forward to the opportunity to join your team.

Thank you for your time and consideration,
Oliver Foster
717-922-1917
[email protected]

Oliver Foster

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Showcase your most significant accomplishments and qualifications with this cover letter.
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