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mortgage collector: Resume Samples & Writing Guide
Employment history
Senior Mortgage Collector, Capital One McLean, Virginia
March 2021 – Present
- Follow up with customers on past due payments
- Ensure compliance with state and federal regulations
- Maintain accurate records of customer interactions
Associate Mortgage Collector, Citigroup New York, New York
March 2020 – March 2021
- Communicate with borrowers to ensure timely payments
- Follow up with customers on past due payments
- Respond to customer inquiries and resolve customer complaints
Junior Mortgage Collector, TD Bank Portland, Maine
October 2018 – March 2020
- Review and analyze accounts to determine necessary action
- Educate customers about mortgage payment options
- Document all customer interactions in the customer relationship management system
Education
Columbia University, New York, New York
Doctor of Philosophy in Financial Planning, August, 2018
Columbia University, New York, New York
Bachelor of Science in Banking and Finance, August, 2014
Skills
Process Improvement
Planning
Accounting
Teamwork
Loan Modification
Loan Servicing
Credit Risk Analysis
Banking Regulations
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Employment history
Lead Mortgage Collector, U.S. Bank Minneapolis, Minnesota
October 2021 – Present
- Document all customer interactions in the customer relationship management system
- Analyze credit reports to determine risk
- Collect payments on delinquent mortgage accounts
Associate Mortgage Collector, Capital One McLean, Virginia
May 2020 – October 2021
- Educate customers about mortgage payment options
- Assist with the preparation of legal documents
- Document all customer interactions in the customer relationship management system
Jr. Mortgage Collector, PNC Bank Pittsburgh, Pennsylvania
May 2019 – April 2020
- Investigate and resolve customer payment discrepancies
- Follow up with customers on past due payments
- Assist with the preparation of legal documents
Education
University of Texas at Austin, Austin, Texas
Master of Science in Banking and Finance, March, 2019
University of Texas at Austin, Austin, Texas
Bachelor of Science in International Finance, March, 2015
Skills
Interpersonal
Adaptability
Mentoring
Negotiation
Banking Regulations
Loan Servicing
Forecasting
Loan Origination
Employment history
Senior Mortgage Collector, U.S. Bank Minneapolis, Minnesota
May 2018 – Present
- Communicate with borrowers to ensure timely payments
- Investigate and resolve customer payment discrepancies
- Follow up with customers on past due payments
Associate Mortgage Collector, JP Morgan Chase New York, New York
November 2016 – April 2018
- Monitor and update mortgage accounts
- Negotiate payment arrangements with borrowers
- Communicate with borrowers to ensure timely payments
Junior Mortgage Collector, Capital One McLean, Virginia
May 2016 – November 2016
- Maintain accurate records of customer interactions
- Review and analyze accounts to determine necessary action
- Respond to customer inquiries and resolve customer complaints
Education
University of Texas at Austin, Austin, Texas
Doctor of Philosophy in Financial Planning, March, 2016
University of Texas at Austin, Austin, Texas
Bachelor of Science in Risk Management, March, 2012
Skills
Decision Making
Process Improvement
Documentation
Documentation
Loan Underwriting
Loan Documentation
Data Entry
Loan Servicing
Employment history
Chief Mortgage Collector, SunTrust Bank Atlanta, Georgia
February 2015 – Present
- Communicate with borrowers to ensure timely payments
- Follow up with customers on past due payments
- Prepare and submit reports to management
Associate Mortgage Collector, JP Morgan Chase New York, New York
August 2014 – January 2015
- Ensure compliance with state and federal regulations
- Document all customer interactions in the customer relationship management system
- Negotiate payment arrangements with borrowers
Jr. Mortgage Collector, Bank of the West San Francisco, California
February 2013 – July 2014
- Respond to customer inquiries and resolve customer complaints
- Review and analyze accounts to determine necessary action
- Maintain accurate records of customer interactions
Education
University of Michigan, Ann Arbor, Michigan
Doctor of Philosophy in Investment Banking, December, 2012
University of Michigan, Ann Arbor, Michigan
Bachelor of Science in Finance, December, 2008
Skills
Organization
Critical Thinking
Networking
Adaptability
Data Entry
Loan Origination
Credit Analysis
Loan Documentation
Professional Summary
An experienced mortgage collector with a proven track record of successfully collecting payments and resolving customer issues. Excellent communication and problem-solving skills, adept at navigating the complexities of the banking industry.
Employment history
Lead Mortgage Collector, Wells Fargo San Francisco, California
May 2012 – Present
- Follow up with customers on past due payments
- Monitor and update mortgage accounts
- Ensure compliance with state and federal regulations
Associate Mortgage Collector, U.S. Bank Minneapolis, Minnesota
November 2011 – April 2012
- Negotiate payment arrangements with borrowers
- Review and analyze accounts to determine necessary action
- Document all customer interactions in the customer relationship management system
Junior Mortgage Collector, Bank of America Charlotte, North Carolina
November 2010 – October 2011
- Document all customer interactions in the customer relationship management system
- Communicate with borrowers to ensure timely payments
- Monitor and update mortgage accounts
Education
University of Texas at Austin, Austin, Texas
Bachelor of Science in Banking and Finance, September, 2010
Skills
Mentoring
Problem Solving
Creativity
Conflict Resolution
Loan Modification
Data Entry
Loan Origination
Financial Reporting
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mortgage collector Job Skills
For an mortgage collector position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.
Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."
- Data Entry
- Mortgage Underwriting
- Mortgage Origination
- Mortgage Servicing
- Mortgage Compliance
- Regulatory Compliance
- Financial Analysis
- Loan Processing
- Loan Origination
- Loan Servicing
- Financial Reporting
- Banking Regulations
- Loan Documentation
- Credit Analysis
- Loan Modification
- Credit Risk Analysis
- Loan Underwriting
- Bank Secrecy Act
- Risk Assessment
- Forecasting
- Account Reconciliation
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your mortgage collector Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Employment history
Lead Mortgage Collector, SunTrust Bank Atlanta, Georgia
November 2013 – May 2022
- Assist with the preparation of legal documents
- Communicate with borrowers to ensure timely payments
- Negotiate payment arrangements with borrowers
Mortgage Collector, Bank of America Charlotte, North Carolina
May 2013 – October 2013
- Prepare and submit reports to management
- Maintain accurate records of customer interactions
- Collect payments on delinquent mortgage accounts
Entry Level Mortgage Collector, Bank of America Charlotte, North Carolina
May 2012 – April 2013
Education
Columbia University, New York, New York
Doctor of Philosophy in Financial Services, March, 2012
Columbia University, New York, New York
Bachelor of Science in Financial Services, March, 2008
Skills
Written Communication
Organization
Planning
Self-Motivation
Loan Origination
Account Reconciliation
Mortgage Servicing
Regulatory Compliance
Unexplained Year Gaps and Missing Job Experiences are a No-no
Gaps in your resume can prevent recruiters from hiring you if you don't explain them.
Key Insights- It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
- Use the gap to talk about positive attributes or additional skills you've learned.
- Be honest and straightforward about the gap and explain it using a professional summary.
How to Optimize Your mortgage collector Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Barry Long
372 Aspen St., Walloon Lake, MI 49796Employment history
Jr. Mortgage Collector, PNC Bank Pittsburgh, Pennsylvania
February 2022 – December 2022
- Moniter and update mortage acounts.
- Documment all custmer intractions in the custmer relationhip managment sytem.
- Respond to customer inquirys and resolve customer complaint's.
Education
University of California, Los Angeles, California
Bachelor of Science in Banking and Finance, December, 2021
Skills
Analytical
Critical Thinking
Listening
Organization
Credit Risk Analysis
Forecasting
Risk Assessment
Mortgage Servicing
Avoid Spelling Mistakes and Include your Contact Information
Missing contact information prevents recruiters from understanding you're the best fit for the position.
Key Insights- Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
- Make sure to use a professional email address as part of your contact information.
- Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.
mortgage collector Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an mortgage collector position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Senior Mortgage Collector
Bank of the West
San Francisco, California
Bank of the West
San Francisco, California
Greetings Bank of the West Recruitment Team
I am writing to express my interest in the Senior Mortgage Collector position at Bank of the West. As a Mortgage Collector with 5 years of experience in the Banking field myself, I believe I have the necessary skills and expertise to excel in this role.
As someone who has always been committed to making a positive impact on the world, I have pursued opportunities to contribute to my community through my work wherever I may be. My experience in this field has equipped me with the skills and knowledge necessary to succeed throughout my life and I am confident that they will help me to bring my passion and expertise to your organization and help drive your success.
Thank you for considering my application for the Senior Mortgage Collector position. I hope you will allow me to show you what I am capable of bringing to your organization and how we can work together to make an impact on the industry.
With gratitude,
Ollie Jones
615-976-5046
[email protected]
Ollie Jones
Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.