5 Amazing inside sales Resume Examples (Updated 2023) + Skills & Job Descriptions

You're determined and persuasive. You have a knack for turning potential prospects into happy, confident customers. It's no wonder you went into inside sales. However, landing a new job can be an uphill battle for even the most experienced sales professional without the right resume representing you. On average, your inside sales resume will be reviewed for six seconds or less before an interview decision is made. That doesn't give you much time to make a great impression. Naturally, you'll want to list your experience with managing customer relationships, ensuring customer satisfaction, pursuing leads, and promoting services and products. However, the layout of your resume is just as important as the content. Your expertise must be conveyed quickly if you want to avoid the discard pile. Grab a resume example from our collection to accelerate your job search. Coupled with your winning personality and expert tips and advice from our writers, we're confident you'll have all the tools at your disposal to make a great pitch and earn an interview for the job you want.

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inside sales: Resume Samples & Writing Guide

Employment history

Chief Inside Sales, SAP Newton, Massachusetts

August 2021 – Present

Collaborate with other departments to ensure customer satisfaction
Remain knowledgeable about the company's products and services
Prepare sales reports and forecasts

Inside Sales, Dell Round Rock, Texas

January 2021 – July 2021

Participate in trade shows and other marketing events
Monitor customer accounts to ensure satisfaction and manage any issues
Meet or exceed sales targets

Junior Inside Sales, Lexmark Lexington, Kentucky

July 2020 – January 2021

Monitor customer accounts to ensure satisfaction and manage any issues
Respond to customer complaints in a timely and professional manner
Negotiate pricing and terms of sale

Education

Pennsylvania State University, University Park, Pennsylvania

Advanced Sales Techniques Certificate, May, 2020

Skills

Data Analysis

Accounting

Quality Assurance

Listening

Telemarketing.

Sales Process

Sales Presentations

Cold Calling

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Professional Summary

An experienced Inside Sales professional with a proven track record of success in developing relationships and driving sales. Experienced in working with customers to identify their needs and delivering solutions that meet those needs.

Employment history

Lead Inside Sales, Salesforce San Francisco, California

March 2013 – Present

Monitor customer accounts to ensure satisfaction and manage any issues
Participate in trade shows and other marketing events
Negotiate pricing and terms of sale

Inside Sales, HP Palo Alto, California

March 2012 – February 2013

Meet or exceed sales targets
Collaborate with other departments to ensure customer satisfaction
Negotiate pricing and terms of sale

Entry Level Inside Sales, Dell Round Rock, Texas

September 2011 – February 2012

Negotiate pricing and terms of sale
Analyze sales data and market trends to identify new sales opportunities
Monitor customer accounts to ensure satisfaction and manage any issues

Education

University of Washington, Seattle, Washington

Master of Science in Computer Science, July, 2011

University of Washington, Seattle, Washington

Bachelor of Science in Management, July, 2007

Skills

Project Management

Data Analysis

Public Speaking

Business Acumen

Microsoft Excel

Negotiation

Product Knowledge

Cold Calling

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Employment history

Senior Inside Sales, Adobe San Jose, California

March 2015 – Present

Prepare sales reports and forecasts
Develop and present sales presentations to potential customers
Monitor customer accounts to ensure satisfaction and manage any issues

Inside Sales, Xerox Norwalk, Connecticut

September 2014 – February 2015

Negotiate pricing and terms of sale
Update customer information in the customer relationship management (CRM) system
Analyze sales data and market trends to identify new sales opportunities

Entry Level Inside Sales, Salesforce San Francisco, California

February 2014 – August 2014

Monitor customer accounts to ensure satisfaction and manage any issues
Collaborate with other departments to ensure customer satisfaction
Generate sales leads and identify new sales opportunities

Education

Pennsylvania State University, University Park, Pennsylvania

Master of Science in Sales, January, 2013

Pennsylvania State University, University Park, Pennsylvania

Bachelor of Arts in Psychology, January, 2010

Skills

Professionalism

Troubleshooting

Documentation

Salesforce

Microsoft Office

Product Knowledge

Lead Generation

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Employment history

Lead Inside Sales, Salesforce San Francisco, California

December 2022 – Present

Analyze sales data and market trends to identify new sales opportunities
Prepare sales reports and forecasts
Update customer information in the customer relationship management (CRM) system

Associate Inside Sales, Salesforce San Francisco, California

June 2021 – November 2022

Follow up on customer inquiries, provide quotes and process orders
Negotiate pricing and terms of sale
Meet or exceed sales targets

Junior Inside Sales, Microsoft Redmond, Washington

December 2020 – May 2021

Respond to customer complaints in a timely and professional manner
Meet or exceed sales targets
Establish and maintain relationships with existing and potential customers

Education

University of Texas, Austin, Texas

Doctor of Philosophy in Computer Science, October, 2020

University of Texas, Austin, Texas

Bachelor of Science in Marketing, October, 2016

Skills

Negotiation

Listening

Mentoring

Adaptability

Sales Strategies

Lead Generation

Microsoft Excel

Market Analysis

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Employment history

Chief Inside Sales, SAP Newton, Massachusetts

May 2023 – Present

Monitor customer accounts to ensure satisfaction and manage any issues
Collaborate with other departments to ensure customer satisfaction
Negotiate pricing and terms of sale

Inside Sales, Dell Round Rock, Texas

November 2021 – April 2023

Update customer information in the customer relationship management (CRM) system
Establish and maintain relationships with existing and potential customers
Monitor customer accounts to ensure satisfaction and manage any issues

Junior Inside Sales, Dell Round Rock, Texas

November 2020 – October 2021

Participate in trade shows and other marketing events
Develop and present sales presentations to potential customers
Remain knowledgeable about the company's products and services

Education

University of Washington, Seattle, Washington

Doctor of Philosophy in Marketing, September, 2020

University of Washington, Seattle, Washington

Bachelor of Arts in Economics, September, 2016

Skills

Stress Management

Analytical

Decision Making

Project Management

Database Administration

Sales Pipelines

Telemarketing.

B2B Sales

Use This inside sales Resume Template

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inside sales Job Descriptions; Explained

If you're applying for an inside sales position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

inside sales

Whole home award winner on multiple occasions
Invoicing all outbound orders
Develop pricing sheets for each customer
Communicated and sent Invoicing to customer once shipment left the facility

inside sales

Assist with duties in other areas of the business, such as order fulfillment, stocking, and cleaning.
Provide on-the-job training for new employees.
Bag, box, wrap, and prepare packages for shipment.
Assist in safety procedures as a safety auditor.

inside sales

Supported customer needs by fielding diverse questions about issues such as available merchandise, current prices and upcoming company changes
Followed up with customers about resolved issues; helped resolve their concerns to maintain high standards of customer service
Delivered excellent customer service, resulting in consistent 80%-100% customer satisfaction rating
Entered orders into computer database system
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
Enhanced productivity levels by anticipating needs and delivering outstanding support
Implemented and developed customer service training processes

inside sales / art design

Cork Sales for small to medium volume wineries
Upsold grade levels depending on bottle price & needs
Delivered samples and orders with company vehicle
Artwork design for all customers using CS5 Adobe Illustrator
Attend trade shows

inside sales

Explain features, advantages and disadvantages of various policies to promote sale of insurance plans. Selling auto, home, boat, motorcycle, and umbrella insurance both in person and over the phone.
Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns
Educated customers about billing, payment processing and support policies and procedures
Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly

1 2 3 4 5 … 7

inside sales Job Skills

For an inside sales position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Entry
Salesforce
Microsoft Office
Sales Strategies
Lead Generation
Cold Calling
Microsoft Excel
CRM
Account Management
Customer Service
Market Analysis
B2B Sales
Sales Process
Sales Pipelines
Database Administration
Product Knowledge
Sales Presentations
Prospecting
Negotiation
Cold Emailing
Telemarketing.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your inside sales Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Senior Inside Sales, Dell Round Rock, Texas

December 2013 – May 2022

Negotiate pricing and terms of sale
Follow up on customer inquiries, provide quotes and process orders
Respond to customer complaints in a timely and professional manner

Associate Inside Sales, Dell Round Rock, Texas

June 2012 – November 2013

Respond to customer complaints in a timely and professional manner
Prepare sales reports and forecasts
Meet or exceed sales targets

Junior Inside Sales, SAP Newton, Massachusetts

December 2011 – May 2012

Develop and implement sales strategies to increase revenue
Respond to customer complaints in a timely and professional manner
Meet or exceed sales targets

Education

University of Illinois, Champaign, Illinois

Bachelor of Arts in Business, October, 2011

Skills

Adaptability

Interpersonal

Creativity

Documentation

Microsoft Excel

Market Analysis

Salesforce

B2B Sales

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights

Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your inside sales Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Senior Inside Sales, Oracle Redwood City, California

April 2014 – Present

Prepair sales reports and forecats
Developd and present sales presentaions to potential customers
Moniter customer accounts to ensur satisfaction and mannage any issues.

Inside Sales, Xerox Norwalk, Connecticut

October 2013 – March 2014

Colaborate with other departments to ensuer customer satisfaction
Developd and implement sales strategies to increse revenue
Developd and present sales presentatons to potential custmers

Entry Level Inside Sales, Salesforce San Francisco, California

March 2013 – September 2013

"I have been to the store
I have been to the storE.

Education

Pennsylvania State University, University Park, Pennsylvania

Doctor of Philosophy in Computer Science, February, 2013

Pennsylvania State University, University Park, Pennsylvania

Bachelor of Arts in Business, February, 2009

Skills

Data Analysis

Negotiation

Communication

Flexibility

Customer Service

CRM

Market Analysis

Sales Pipelines

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights

Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
Before submitting your resume, double check to avoid typos.

inside sales Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an inside sales position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Chief Inside Sales
Lexmark
Lexington, Kentucky

To the respected Lexmark Hiring Team

I am a highly motivated Inside Sales with 3 years of experience in Sales. I am excited to submit my application for the Chief Inside Sales position at Lexmark, where I believe my skills and expertise would be an excellent fit.

As someone who has faced challenges in various areas of my life and has overcome them, I am confident in my ability to adapt and thrive in any environment. I have developed a reputation for being a collaborative team player and an effective problem solver, which has been instrumental in my career's success. With my experience and passion for Sales, I am excited to apply my skills to this role and contribute to your organization's growth and success.

I am elated about the opportunity to join a team that shares my passion for this field, and values collaboration and innovation. I am confident that together we can overcome whatever tests and challenges are put on our way.

Thank you for your time,
Derek King
834-933-9457
[email protected]

Derek King

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