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credit and collections manager: Resume Samples & Writing Guide

Roger Vaughn 718 Cherry St., Cliffdell, WA 98937
vaughnroger@inbox.com
841-414-4876

Employment history

Lead Credit And Collections Manager, SunTrust Bank Atlanta, Georgia
January 2017 – Present
  • Develop and implement effective credit and collections strategies and processes
  • Prepare financial statements and reports for management
  • Maintain accurate records of customer accounts
Credit And Collections Manager, Wells Fargo San Francisco, California
June 2016 – December 2016
  • Manage and coordinate collections activities
  • Liaise with internal teams to ensure proper customer service
  • Maintain accurate records of customer accounts
Junior Credit And Collections Manager, TD Bank Portland, Maine
December 2015 – May 2016
  • Develop and implement effective credit and collections strategies and processes
  • Liaise with internal teams to ensure proper customer service
  • Manage and coordinate collections activities

Education

Stanford University, Stanford, California
Master of Science in Finance, October, 2015
Stanford University, Stanford, California
Bachelor of Science in Financial Services, October, 2011

Skills

Critical Thinking
Problem Solving
Adaptability
Collaboration
Credit Analysis
Regulatory Compliance
Credit Reporting
Credit Administration

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Owen Thompson 874 Alderwood Drive, Wyaconda, MO 63474
owen_thompson@zoho.com
792-324-8776

Employment history

Lead Credit And Collections Manager, TD Bank Portland, Maine
January 2017 – Present
  • Develop and manage collection strategies for delinquent accounts
  • Address customer inquiries and resolve disputes
  • Identify and implement process improvements
Associate Credit And Collections Manager, PNC Bank Pittsburgh, Pennsylvania
January 2016 – December 2016
  • Monitor and report on aging receivables
  • Analyze customer financials to assess creditworthiness and risk
  • Prepare financial statements and reports for management
Jr. Credit And Collections Manager, Capital One McLean, Virginia
January 2015 – December 2015
  • Analyze customer financials to assess creditworthiness and risk
  • Address customer inquiries and resolve disputes
  • Monitor and report on aging receivables

Education

Columbia University, New York, New York
Bachelor of Science in Banking and Finance, November, 2014

Skills

Creativity
Mentoring
Negotiation
Risk Management
Accounts Receivable
Bankruptcy
Credit Policies
Budgeting
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Ursula Foster 315 Laurelwood Drive, Nelson Lagoon, AK 99571
fosterursula22@inbox.com
816-120-9332

Employment history

Lead Credit And Collections Manager, Bank of the West San Francisco, California
August 2019 – Present
  • Ensure compliance with banking regulations and laws
  • Analyze customer financials to assess creditworthiness and risk
  • Maintain accurate records of customer accounts
Associate Credit And Collections Manager, Bank of the West San Francisco, California
August 2018 – July 2019
  • Analyze customer financials to assess creditworthiness and risk
  • Negotiate payment terms and arrangements with customers
  • Monitor customer accounts and ensure timely payments
Junior Credit And Collections Manager, Bank of the West San Francisco, California
January 2018 – July 2018
  • Negotiate payment terms and arrangements with customers
  • Identify and implement process improvements
  • Monitor customer accounts and ensure timely payments

Education

University of North Carolina, Chapel Hill, North Carolina
Master of Science in Investment Banking, December, 2017
University of North Carolina, Chapel Hill, North Carolina
Bachelor of Science in Economics, December, 2013

Skills

Interpersonal
Documentation
Strategic Thinking
Leadership
Credit Scoring
Financial Analysis
Regulatory Compliance
Collections Strategies
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Ian Robinson 107 Mountain View Road, Cruger, MS 38924
robinson_ian@gmail.com
973-661-0373

Professional Summary

 A highly organized and detail-oriented Credit and Collections Manager with extensive experience in the banking field, adept at managing large portfolios and developing efficient processes to ensure timely collections. Proven track record of effectively managing accounts receivables and reducing delinquency rates. 

Employment history

Senior Credit And Collections Manager, U.S. Bank Minneapolis, Minnesota
April 2013 – Present
  • Maintain accurate records of customer accounts
  • Liaise with internal teams to ensure proper customer service
  • Monitor customer accounts and ensure timely payments
Associate Credit And Collections Manager, Bank of the West San Francisco, California
October 2012 – March 2013
  • Identify and implement process improvements
  • Develop and implement effective credit and collections strategies and processes
  • Manage and coordinate collections activities
Jr. Credit And Collections Manager, Citigroup New York, New York
October 2011 – September 2012
  • Negotiate payment terms and arrangements with customers
  • Identify and implement process improvements
  • Analyze customer financials to assess creditworthiness and risk

Education

University of North Carolina, Chapel Hill, North Carolina
Doctor of Philosophy in Risk Management, August, 2011
University of North Carolina, Chapel Hill, North Carolina
Bachelor of Science in Financial Services, August, 2007

Skills

Business Acumen
Research
Leadership
Documentation
Collections Strategies
Financial Analysis
Data Entry
Credit Policies
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Virginia Martin 758 Meadowbrook Drive, Newberry, MI 49868
virginia.martin@zoho.com
826-581-1609

Employment history

Senior Credit And Collections Manager, Citigroup New York, New York
February 2017 – Present
  • Monitor customer accounts and ensure timely payments
  • Ensure compliance with banking regulations and laws
  • Develop and implement effective credit and collections strategies and processes
Credit And Collections Manager, SunTrust Bank Atlanta, Georgia
February 2016 – January 2017
  • Identify and implement process improvements
  • Develop and manage collection strategies for delinquent accounts
  • Develop and implement effective credit and collections strategies and processes
Entry Level Credit And Collections Manager, Capital One McLean, Virginia
February 2015 – January 2016
  • Maintain accurate records of customer accounts
  • Prepare financial statements and reports for management
  • Address customer inquiries and resolve disputes

Education

University of Pennsylvania, Philadelphia, Pennsylvania
Master of Science in International Finance, December, 2014
University of Pennsylvania, Philadelphia, Pennsylvania
Bachelor of Science in Banking and Finance, December, 2010

Skills

Relationship Management.
Adaptability
Critical Thinking
Negotiation
Financial Analysis
Credit Scoring
Credit Card Processing
Credit Analysis
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credit and collections manager Job Skills

For an credit and collections manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Credit Analysis
  • Credit Risk
  • Portfolio Management
  • Loan Origination
  • Collections Strategies
  • Financial Analysis
  • Credit Scoring
  • Cash Flow Management
  • Bankruptcy
  • Risk Mitigation
  • Regulatory Compliance
  • Accounts Receivable
  • Budgeting
  • Credit Policies
  • Data Entry
  • Credit Monitoring
  • Credit Administration
  • Credit Control
  • Credit Reporting
  • Credit Card Processing
  • Credit Collections.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your credit and collections manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Umberto Daniels 465 Hickory St., Kirwin, KS 67644
umbertodaniels37@inbox.com
811-409-4925

Employment history

Chief Credit And Collections Manager, SunTrust Bank Atlanta, Georgia
April 2018 – May 2022
  • Address customer inquiries and resolve disputes
  • Identify and implement process improvements
  • Establish credit limits and approve/deny credit applications
Credit And Collections Manager, Wells Fargo San Francisco, California
November 2016 – March 2018
  • Develop and maintain relationships with customers
  • Ensure compliance with banking regulations and laws
  • Maintain accurate records of customer accounts
Entry Level Credit And Collections Manager, Capital One McLean, Virginia
May 2015 – October 2016

    Education

    Stanford University, Stanford, California
    Bachelor of Science in Accounting, April, 2015

    Skills

    Risk Management
    Troubleshooting
    Negotiation
    Teamwork
    Data Entry
    Credit Collections.
    Credit Scoring
    Accounts Receivable

    Unexplained Year Gaps and Missing Job Experiences are a No-no

    Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

    Key Insights
    • It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
    • Use the gap to talk about positive attributes or additional skills you've learned.
    • Be honest and straightforward about the gap and explain it using a professional summary.

    How to Optimize Your credit and collections manager Resume

    Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

    Roger Evans 581 Hillcrest Drive, Huntington Woods, MI 48070

    Employment history

    Senior Credit And Collections Manager, PNC Bank Pittsburgh, Pennsylvania
    December 2014 – Present
    • Deveop, and managee collection strategiess forr delinquent accouts.
    • Negotiate payment termsn and arrangments wit customers.
    • Addres custmer inquiriez and rezolve disputzez.
    Credit And Collections Manager, Bank of the West San Francisco, California
    June 2014 – November 2014
    • Negotiate payment terms and arrangments wit customers.
    • Identifie and implemnt proces improvmnts.
    • Ensure complience with banking regulations an laws.
    Entry Level Credit And Collections Manager, U.S. Bank Minneapolis, Minnesota
    November 2013 – May 2014
    • Maintane inaccurat records of customer accounts.
    • Negotiate payment terms and arrangments wit customers.
    • Prepair financal statement's and report's fer managment.

    Education

    Columbia University, New York, New York
    Master of Science in Economics, September, 2013
    Columbia University, New York, New York
    Bachelor of Science in Financial Planning, October, 2009

    Skills

    Analytical
    Business Acumen
    Communication
    Professionalism
    Credit Monitoring
    Accounts Receivable
    Data Entry
    Cash Flow Management

    Avoid Spelling Mistakes and Include your Contact Information

    Missing contact information prevents recruiters from understanding you're the best fit for the position.

    Key Insights
    • Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
    • Make sure to use a professional email address as part of your contact information.
    • Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

    credit and collections manager Cover Letter Example

    A cover letter can be a valuable addition to your job application when applying for an credit and collections manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



    Roger
    Vaughn     vaughnroger@inbox.com
    841-414-4876
    718 Cherry St., Cliffdell, WA
    98937

    Lead Credit And Collections Manager
    PNC Bank
    Pittsburgh, Pennsylvania

    Esteemed Recruitment Team


    As a Credit And Collections Manager with a proven track record of success in the Banking field, I am excited to apply for the Lead Credit And Collections Manager position at PNC Bank. I believe that my skills and expertise would make a valuable contribution to your team.


    My life experiences have taught me the importance of hard work, dedication, and collaboration. Whether it was on the work, or just personally, I have always been committed to pursuing my goals with passion and tenacity. I am confident that throughout all of these years I have gained the skills and expertise necessary to succeed in this role and be a great asset for PNC Bank. I am eager to join a team that shares my values and work towards a common goal.


    Thank you for considering my application for the Lead Credit And Collections Manager role. I am looking forward to a future where we work together to drive this organization's success.


    Best regards,
    Roger Vaughn
    841-414-4876
    vaughnroger@inbox.com

    Roger Vaughn






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