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administrative support specialist: Resume Samples & Writing Guide

Karl Roberts

2 Mill Road, Colesburg, IA 52035
[email protected]
918-847-8029

Employment history

Lead Administrative Support Specialist, Humana Louisville, Kentucky
May 2019 – Present
  • Prepare and submit reports
  • Answer telephones and direct calls to appropriate personnel
  • Input data into computer systems
Associate Administrative Support Specialist, Walgreens Deerfield, Illinois
November 2018 – April 2019
  • Answer telephones and direct calls to appropriate personnel
  • Generate and distribute patient notifications
  • Manage patient records and files
Entry Level Administrative Support Specialist, Humana Louisville, Kentucky
November 2017 – October 2018
  • Monitor and reconcile patient accounts
  • Manage patient records and files
  • Provide administrative support to healthcare professionals

Education

University of California, San Francisco, California
Certified Pharmacy Aide, September, 2017

Skills

Research
Troubleshooting
Quality Assurance
Mentoring
Data Analysis.
Electronic Health Record (EHR) Management
Medical Billing
Scheduling

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Nate Jones

966 Ridge Drive, Richmond Hill, GA 31324
[email protected]
799-464-4184

Employment history

Lead Administrative Support Specialist, Kaiser Permanente Oakland, California
October 2019 – Present
  • Maintain inventory of medical supplies
  • Prepare and submit reports
  • Greet patients and visitors
Associate Administrative Support Specialist, Centene Corporation St. Louis, Missouri
April 2018 – September 2019
  • Provide administrative support to healthcare professionals
  • Prepare and send correspondence
  • Greet patients and visitors
Junior Administrative Support Specialist, Centene Corporation St. Louis, Missouri
October 2017 – March 2018
  • Prepare and submit reports
  • Prepare and send correspondence
  • Monitor and reconcile patient accounts

Education

University of California, San Francisco, California
Certified Pharmacy Technician Educator, August, 2017

Skills

Supervisory
Adaptability
Troubleshooting
Technical
Typing
Filing
Medical Coding
Insurance Verification

Yvette Richards

399 Oakview Drive, Millville, PA 17846
[email protected]
644-717-6311

Employment history

Senior Administrative Support Specialist, Kaiser Permanente Oakland, California
March 2021 – Present
  • Maintain patient confidentiality
  • Prepare and send correspondence
  • Assist with billing and coding tasks
Associate Administrative Support Specialist, Walgreens Deerfield, Illinois
March 2020 – February 2021
  • Generate and distribute patient notifications
  • Maintain inventory of medical supplies
  • Provide administrative support to healthcare professionals
Jr. Administrative Support Specialist, Centene Corporation St. Louis, Missouri
August 2019 – February 2020
  • Prepare and send correspondence
  • Answer telephones and direct calls to appropriate personnel
  • Prepare and process insurance claims

Education

University of California, San Francisco, California
Doctor of Science in Pharmacy, July, 2019
University of California, San Francisco, California
Bachelor of Science in Pharmaceutical Administration, July, 2015

Skills

Relationship Management.
Reporting
Coaching
Creativity
Problem-Solving
Scheduling
Medical Billing
Customer Service

Rob Jackson

742 Sycamore St., Rondo, AR 72355
[email protected]
840-298-1678

Professional Summary

 A highly motivated Administrative Support Specialist with experience in the healthcare and pharmacy field. Skilled in providing excellent customer service and streamlining administrative processes to ensure efficient operations. 

Employment history

Senior Administrative Support Specialist, Aetna Hartford, Connecticut
September 2009 – Present
  • Answer telephones and direct calls to appropriate personnel
  • Input data into computer systems
  • Schedule appointments and coordinate meetings
Administrative Support Specialist, Express Scripts St. Louis, Missouri
September 2008 – August 2009
  • Maintain patient confidentiality
  • Monitor and reconcile patient accounts
  • Assist with billing and coding tasks
Junior Administrative Support Specialist, CVS Health Woonsocket, Rhode Island
March 2008 – August 2008
  • Maintain patient confidentiality
  • Prepare and submit reports
  • Schedule appointments and coordinate meetings

Education

Mayo Clinic School of Medicine, Rochester, Minnesota
Certified Pharmacy Technician Educator, January, 2008

Skills

Project Management
Problem Solving
Strategic Thinking
Accounting
Credentialing
HIPAA Compliance
Medical Terminology
Pharmacy Law

Yolanda Young

859 Fairview Drive, Turkey Creek, AZ 85941
[email protected]
650-709-4521

Professional Summary

 Highly organized and detail-oriented Administrative Support Specialist with extensive experience in the Healthcare & Pharmacy industry. Proven ability to manage multiple projects and tasks with the utmost accuracy and efficiency. 

Employment history

Senior Administrative Support Specialist, Humana Louisville, Kentucky
July 2014 – Present
  • Assist with patient admissions and discharges
  • Prepare and process insurance claims
  • Answer telephones and direct calls to appropriate personnel
Administrative Support Specialist, Express Scripts St. Louis, Missouri
January 2014 – June 2014
  • Prepare and send correspondence
  • Maintain patient confidentiality
  • Maintain inventory of medical supplies
Jr. Administrative Support Specialist, Aetna Hartford, Connecticut
July 2012 – December 2013
  • Prepare and send correspondence
  • Input data into computer systems
  • Monitor and reconcile patient accounts

Education

Johns Hopkins University School of Medicine, Baltimore, Maryland
Doctor of Science in Pharmaceutical Chemistry, June, 2012
Johns Hopkins University School of Medicine, Baltimore, Maryland
Bachelor of Science in Pharmaceutical Economics, June, 2008

Skills

Flexibility
Customer Service
Innovation
Creativity
Scheduling
Problem-Solving
Computer Proficiency
Pharmacy Law

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administrative support specialist Job Descriptions; Explained

If you're applying for an administrative support specialist position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

administrative support specialist

  • Provide administrative support to several key leaders within the administrative suite, which includes the Director of Marketing, Vice President of Marketing and Business Development, Senior Outreach & Brand Manager, Chief Operating Officer, Chief of Human Services, Chief of Human Resources and the CEO and President along with the Peckham Community Partnership Foundation
  • Communicate and train staff needing assistance with completing their required Mission Engagement Experience goals
  • Work in various programs such as BoardEffect, WorkDay, MS Teams, and GiftWorks
  • Operate office equipment, such as copiers, phone systems, fax machines, and arrange for repairs when equipment malfunctions
  • Coordinate and manage conferences, meetings, or special events
  • Provide support and help manage the Mission Engagement Experience Events 
  • Prepare conference or event materials, such as fliers or invitations
2

administrative support specialist

  • Create and maintain files/logs of claimant information in hard copy format as well as within a database
  • Open, read, route, and distribute incoming mail; including confidential
  • Budgeting Assistance
  • Inventory fixed assets and order materials, supplies, and services
  • Develop or maintain internal & external department web page
3

administrative support specialist

  • Provides direct administrative support to Administrative Manager. 
  • Responsible for all Site Concessionaire concerns and services. Handles business units request on food and catering services 
  • Responsible in supporting SBU’s request during BCP.
  •  In charge for monitoring application on car parking, updating of parking list and coordinating with building admin for all parking concerns of the company. 
  •  Maintains company’s contract in file. 
  • Participates in building different projects that can help the company’s success. 
  • Provide assistance on SBU’s Events (i.e. Recognition Night, Kick-off Parties and Client Visit) 
4

administrative support specialist

  • Attend meetings to provide support and record minutes
  • Responsible in processing SBU’s request on Business Card and Corporate Giveaways. 
  • Coordinate and Resolve concerns on copier for all supporting sites. 
  • Handles Travel Request  and Visa Application Request  from Business Units 
5

administrative support specialist

  • Aided communication between treatment providers and prevention staff
  • Maintained Underage Drinking Program, Recovery Group, and program calendar
  • Assessed and directed prevention calls to appropriate in-house prevention specialist or treatment provider
  • Completed data entry for prevention programs: PBPS (Performance Based Prevention System) and TREES (Tobacco Reduction Education and Enforcement System)

administrative support specialist Job Skills

For an administrative support specialist position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Computer Proficiency
  • Data Entry
  • Medical Terminology
  • Medical Coding
  • Filing
  • Scheduling
  • Electronic Health Record (EHR) Management
  • HIPAA Compliance
  • Medical Billing
  • Customer Service
  • Microsoft Office Suite
  • Typing
  • Insurance Verification
  • Documentation
  • Pharmacy Technician Certification
  • Pharmacy Law
  • Inventory Management
  • Credentialing
  • Problem-Solving
  • Data Analysis.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your administrative support specialist Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Vincent Turner

553 Fairview Drive, Folsom, NM 88419

Professional Summary

 Highly organized and detail-oriented Administrative Support Specialist with extensive experience in the healthcare and pharmacy industry. Proven ability to effectively manage administrative tasks and provide superior customer service. 

Employment history

Senior Administrative Support Specialist, Ascension Health St. Louis, Missouri
September 2011 – Present
  • Provide administrative support to healthcare professionals
  • Generate and distribute patient notifications
  • Prepare and process insurance claims
Associate Administrative Support Specialist, Walgreens Deerfield, Illinois
April 2010 – August 2011
  • Assist with billing and coding tasks
  • Prepare and send correspondence
  • Maintain patient confidentiality
Jr. Administrative Support Specialist, Ascension Health St. Louis, Missouri
October 2008 – March 2010

Education

Mayo Clinic School of Medicine, Rochester, Minnesota
Doctor of Science in Pharmaceutical Chemistry, August, 2008
Mayo Clinic School of Medicine, Rochester, Minnesota
Bachelor of Science in Pharmaceutical Sciences, August, 2004

Skills

Accounting
Documentation
Decision Making
Self-Motivation
Medical Terminology
Pharmacy Technician Certification
Credentialing
Customer Service

Include your Contact Information and Job Descriptions

Missing job descriptions lessens your chances of getting hired.

Key Insights
  • Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
  • Keep job descriptions short but don't just list your jobs.
  • Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

How to Optimize Your administrative support specialist Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Ursula Franklin

289 Meadowview Avenue, Logansport, LA 71049
[email protected]
728-097-9996

Employment history

Entry Level Administrative Support Specialist, UnitedHealth Group Minnetonka, Minnesota
October 2021 – July 2022
  • Maintane paitient confedentiality.
  • Genarate n' distribute patiint notificatiions.
  • Maintane inventry of medical suplies.

Education

Mayo Clinic School of Medicine, Rochester, Minnesota
Bachelor of Science in Pharmaceutical Administration, August, 2021

Skills

Research
Reliability
Adaptability
Risk Management
Typing
Data Analysis.
Inventory Management
Customer Service

Correct Grammar and Address Gap Years in Your Resume

Don't leave unexplained gaps in your work history.

Key Insights
  • When explaining gaps in your employment section, start by being honest.
  • Elaborate on the gap and show that you never stopped learning.
  • Explain and elaborate any gap in your work history by highlighting new skills.

administrative support specialist Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an administrative support specialist position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Karl
Roberts

[email protected]
918-847-8029
2 Mill Road, Colesburg, IA
52035

Lead Administrative Support Specialist
Express Scripts
St. Louis, Missouri

Greetings Express Scripts Recruitment Team


As an Administrative Support Specialist with a proven track record of success in Healthcare & Pharmacy, I am excited to apply for the Lead Administrative Support Specialist position at Express Scripts. I believe that my skills and expertise would make a valuable contribution to your team.


Growing up, I always had a fascination with Biomedical Engineering. As I pursued my education and gained experience in this field, I realized that this was where I could make the most impact. I have had the opportunity to work on things throughout my career like personal projects and voluntary work, which have developed in me a deep understanding of the challenges and opportunities in this field. I am excited to bring my passion and expertise to the role at and help your organization achieve its goals.


I appreciate the time and consideration you have given my application. I am confident that if we work together we could achieve great things and so I look forward to the opportunity to join your team.


Thank you for your time and consideration,
Karl Roberts
918-847-8029
[email protected]

Karl Roberts






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Build your Resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.