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technology manager

  • Responsible for T1/T2 support to administrative and educational technology infrastructure of the school, will report to the CFO; in conjunction with the Systems Administrator is responsible for the oversight of the technology within the facility 
  • Installs and upgrades computer hardware and software applications for the purpose of providing operational computer technology and instructional materials  
  • Assists in defining the technology support needs of the School for the purpose of ensuring the efficiency of the School’s technology support  
  • Assists in the design, selection, and planning of infrastructure that supports new applications and technologies, and collaborates with Systems Administrator for the purpose of resolving issues 
  • Maintains a variety of manual and electronic files and/or records for the purpose of tracking school property, assigning work orders, providing audit trails, ensuring availability of required items, and documenting department activities 
  • Assesses telephone and written requests for assistance regarding computer hardware and/or software applications for the purpose of resolving problem situation and/or determining appropriate action/s for resolution  
  • Communicates system outages in a timely manner and provides periodic updates to faculty, staff, administration, and students