Technical Services Manager Resume Examples

technical services manager

  •  Undertake technical consultation, solution architect
  •  Managing customer expectation and building good relation with customers.
  •  Provide training to customers, prepare training material.
  •  Managing projects in terms of coordinating partners and junior team (regionally), ensuring the project is within timeline and budget.
  • Managing team members by assessing their KPI, provide training to them on product knowledge as well as new technologies, assist them in rolling out a project and reviewing their documents and developments.

technical services manager

  • Strong understanding of Global Delivery Framework / LEAN/ Six Sigma/Agile. 
  • Strong technology understanding with email and collaboration and with various platform teams.
  • Drive/manage service quality and improvement of service delivery processes.
  • Continually identify ways to reduce defects, cost of deliver of services and improve service quality. 
  • Strong Incident management and Problem management skills.
  • Strong communication skills, both oral and written as well as ability to present to the senior leadership team.

technical services manager

  • Provided field quality assurance magement for nine plants ready mixed concrete plant in south-central Indiana.
  • Sought to improve the business through technical activities including; education of plant personnel, industry promotion and R&D.
  • Played an active role in development and implementation of the imix value added concrete program for the Indiana division.
  • Led Technical Services activities of an operating refinery in the area of Process Performance Monitoring, Process Engineering support and optimization of the process Units, Operation Planning, Energy optimization process, Process Engineering support and Process project support of refinery upgradation and expansion activities. Review of Refinery Annual Crude Processing, Production, Product Evacuation Plan & Performances. 

technical services manager

  • Develop plans to safeguard computer files against accidental or unauthorised modification, destruction, or disclosure and to meet emergency data processing needs so as to improve efficiency and performance of IT networks 
  •  Tracking and fleet management. 
  •  Configuration of tracking devices. 
  • Supervision of projects and acted resourcefully to ensure work was completed within the specified time. 
  • Compile a report on a weekly basis and present them to board of administrators at the end of each month. 
  • Make suggestions to improve efficiency and profits, while minimising processing and power requirements. 

technical services manager

  • Prepared feasibility study for value addition project and approach paper for upgradation of existing Gasoline unit for production of clean fuel and propylene recovery unit.