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6

technical lead

  •  Handled several customer and data migration projects to help clients optimize their applications. 
  • Strong expertise in PL-SQL , Perl and python to handle large volume of telecom data and to generate business insights from it 
  • Experience of leading a team of up to 40 people in Telecom Billing , Mediation and Fraud Management domains 
  • My work revolved mostly around managing the implementation and deliver of Application maintenance Service requests raised by the client in Waterfall as well as Agile Methodologies like Scrum and Kanban. 
7

technical lead

  • Review the RCA Report, Recommend Reliability Centered Maintenance 
  • Troubleshoot, Isolate, Analyse Major Incidents impacting Business 
  • Partner quality management 
  • Diagnose and resolve complex technical and process related challenges. 
8

technical lead

  • Collaborated with business stakeholders, enterprise architects and application architects to define the best technical solutions to the business requirements perform gap analysis and manage scope of Dynamics CRM projects.
  • Collaborated with cross functional team to mange the project delivery.
  • Develop and manage work breakdown structure (WBS) technology projects.
  • Schedule and facilitate meetings related to technology projects.
  • Provided Application Support and Iterative development of RBS Dynamics CRM Applications on Commercial and Private banking.
  • Was involved in CRM upgrade from 2011 to 2015. 
  • Providing best practices and standards for development of CRM project implementation. 
9

technical lead

  • Leading 3 dev teams I was in charge of performance review and technical guidelines.
  • I was member of the backend architecture team.
  • Responsible for managing and implementation of MS Dynamics CRM system for Business and Commercial Banking in RBS. Managing Dynamics CRM applications in Commercial and Business Banking with 7k user base . 
  • Providing Best Practice for release management and Configuration management of CRM Deliverables.
10

technical lead

  • Design and development of web application framework for a new e-commerce website.
  • Analysing requirement to solution and implement.
  • Preparing low level design document and presenting to the stakeholders.
  •  Coordinating activities with team members to support the Agile Methodology and identify Key Elements for an Iterative approach using Agile.