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1

special events manager

  • Coordinated all aspects of the total event service process by effectively liaising with all operational departments within the resort to ensure highest quality of service delivery and repeat business.
  • Duties included site inspections with meeting planners and event organisers, sending out events proposal and agreements and preparation of group and event documentation i.e. Group Information Sheets, BEOs and Revisions.
  • On-site sales contact for local groups and events.
  • Managed distributor businesses (Amway) in the Philippines, Hong Kong and China.
2

special events manager

  • Process and execute facility scheduling for over 60 indoor and outdoor spaces.
  • Develop and write rental contracts, after action reports, and attendance records for all special events.
  • Perform on-site management for all special event operations. Including meeting with clients, schedule/plan the details of the events, and ensure highest level of customer service met.  
  • Inspect event areas, public areas, and grounds for cleanliness and appearance. 
  • Manage 75 Event Staff employees and 1 full time Assistant Special Events Manager. Including payroll, attendance records, and discipline for all staff.
  • Generate and develop risk management protocols for all departmental facilities and special events.
  • Develop and implement policies and procedures for the operation of the department.
3

special events manager

  • Over-all in charge of all events and functions in these key areas specifically seminars, functions and award ceremonies.
  • Follow ethical codes of business that protect the confidentiality of information and employer.