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6

senior system engineer

  •  Holding ownership of the incident management, coordinate and troubleshoot with external andinternal entities for efficient resolution that to meet target SLA’s and service availability  
  •  Managing and monitoring global network links, network devices L2/L3 
  •  Troubleshooting and resolving issues on ADSL, Fibre, MPLS circuits 
  •  Configuration and troubleshooting of cisco and juniper routers in CE-PE environment 
  •  Troubleshooting networks with different routing protocols like Static, BGP, and OSPF
  •  Hands-on experience on Cisco routers and Cisco switches 
  •  Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined 
7

senior system engineer

  • Worked on development projects as an SAP Business Intelligence (BI) consultant for clients like Baker Hughes, TAKREER, FTSI and AT&T. 
  • Involved in the design, development and implementation of SAP BI Intelligence/Business Warehouse applications. 
  • Designed test plan for  Security product, and Database product.
  • Performed RCA of defects and enhanced the Test suite.
8

senior system engineer

  •  Code deployment to IT, QA region. 
  • Developed new Business Value adds from the scratch so as to ease out the processes. 
  • Interacted with clients on new requirements and define the priorities.
  • Carry out the analysis and formulate the solution for the problems. 
  • Identification of program bugs, analysis of problems at application and system level and their resolution. 
  • Directly interacted with customers to resolve their issues and gave the permanent solutions. 
  • Proactively worked on job monitoring stuff, informed respective business in-case of job failures and provided permanent resolutions. 
9

senior system engineer

  • Analyzing, coding & documenting client requirements and specifications for possible enhancements. 
  • Currently working in a development project with Java/Springs Domain.
  •  Solved high priority enhancements within SLA Limits. 
  •  Worked on various java enhancements which required performance enhancements of the existing work flow and enabled enhancements to the scripts to reduce the testing time on various critical issues.
  • Created many scripts at Unix side which automated the systems.
10

senior system engineer

  • Working Closely with Business Users to get the requirements and providing technical Inputs wherever required 
  • Coordinating with cross-functional teams during deployment and completing the deployment on time.
  • Responsible for updating the Architecture design document and all the document deliverable 
  • Designed and Developed web application using Asp.net 3.5, C#.net  
  • Developed Batch Process using C#.net 
  • Participated in full stack development