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1

process manager

  • Handling Utility payments for pan India.
  • Solving social media escalations.
  • Utility settlement case.
  • Redmine, Work order.
  • Adhoc payments.
  • Move-in & Move-out projects,
  • Creating invoices, solving Paytm & Mobikwik queries.
2

process manager

  • Internal adoption and implementation of vSphere 4. 
  • Hardware: HP Blade Servers BL465, HP BL685 
  • Consolidation of physical servers to virtual.
  • Built a test bed for VDI using VMware View. 
3

process manager

  • Facilitating resource commitment and allocation. 
  • Act as focal point for process; communicate with clients, service providers, and management.
  • Defines those parts of the Process Framework not defined by the Process Owner.
  • Assisting in creation, updating and maintenance of translation memories in applicable language(s). 
  • Took the responsibility for managing the development of automated CRM tool for day to day translation tasks. (URL: crm.cactusglobal.com).
  • Improved efficiency of team by almost 20%. 
4

process manager

  • To Manage pre/post Audit on Boston region Mutual Funds for various clients before Financial statements are prepared. 
  • To Manage and review reclassification/adjustments entries to be reflected on Financial statements. 
  • To Manage and review all ‘As of Transactions’ for any deemed adjustment entries per client specifications. 
  • To provide external auditors with requisite reports and Audit Confirm Letters. 
  • Liaise with FR team to ensure all necessary adjustment entries are put in funds before Financial statement drafts are sent out to client. 
  • Manage and review Closing entries to ensure correctness of funds income distribution. 
  • Ongoing analysis of Client accounting records and escalation, where appropriate, of any potential issues identified. 
5

process manager

  • Resolve the team queries & Auditors queries. 
  • To ensure all the risk and control checks are in place and team adhere and follow all required checklists and SOP’s, ensure they are up to date post audit cycles. 
  • Recognize and act on opportunities to improve processes including developing and making recommendations for change and encourage the team to come with ideas for efficiency. 
  • Driving process improvement harmonization and effectively managing changes