- Handling Utility payments for pan India.
- Solving social media escalations.
- Utility settlement case.
- Redmine, Work order.
- Adhoc payments.
- Move-in & Move-out projects,
- Creating invoices, solving Paytm & Mobikwik queries.
- Internal adoption and implementation of vSphere 4.
- Hardware: HP Blade Servers BL465, HP BL685
- Consolidation of physical servers to virtual.
- Built a test bed for VDI using VMware View.
- Facilitating resource commitment and allocation.
- Act as focal point for process; communicate with clients, service providers, and management.
- Defines those parts of the Process Framework not defined by the Process Owner.
- Assisting in creation, updating and maintenance of translation memories in applicable language(s).
- Took the responsibility for managing the development of automated CRM tool for day to day translation tasks. (URL: crm.cactusglobal.com).
- Improved efficiency of team by almost 20%.
- To Manage pre/post Audit on Boston region Mutual Funds for various clients before Financial statements are prepared.
- To Manage and review reclassification/adjustments entries to be reflected on Financial statements.
- To Manage and review all ‘As of Transactions’ for any deemed adjustment entries per client specifications.
- To provide external auditors with requisite reports and Audit Confirm Letters.
- Liaise with FR team to ensure all necessary adjustment entries are put in funds before Financial statement drafts are sent out to client.
- Manage and review Closing entries to ensure correctness of funds income distribution.
- Ongoing analysis of Client accounting records and escalation, where appropriate, of any potential issues identified.
- Resolve the team queries & Auditors queries.
- To ensure all the risk and control checks are in place and team adhere and follow all required checklists and SOP’s, ensure they are up to date post audit cycles.
- Recognize and act on opportunities to improve processes including developing and making recommendations for change and encourage the team to come with ideas for efficiency.
- Driving process improvement harmonization and effectively managing changes