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1
network specialist
- Implement or perform maintenance for Vodacom BTS (2G, 3G, LTE and WBS) and Transmission equipment ( Tellabs router, Nera and SIAE microwave).
- Transmission and BTS capacity upgrade.
- First line troubleshooting of Transmission and RAN faults.
- New Transmission link integration.
- Execute projects, Highlight Transmission issues of the county.
- Overseen generators and fuel cell deployment and refuel.
2
senior network specialist
- Monitor and maintain all in scope network equipment.
- Perform proactive network monitoring based on the defined parameters.
- Generate the network reports (Bandwidth utilization, availability etc.) from monitoring reporting tools.
- Provide availability and performance reports on a monthly basis available through the Client tools.
- Coordinating with ISP for WAN level troubleshooting.
- Represents network Tier1 group in Bridge calls for technical and update sharing.
- Monitoring and doing basic troubleshooting of DC to DC connectivity and escalate to required group for advance troubleshooting.
3
senior network specialist
- Monitor and maintain all in scope network equipment.
- Perform proactive network monitoring based on the defined parameters.
- Doing first & second level of troubleshooting for Routers, Switches & AP’s related issues & RMA for faulty devices.
- Network Architect for IBM BLUEMIX Softlayer Cloud offering
4
network specialist / assistant manager
- Incident Management & Fault fix for DSL-IP Related faults of customer [Proactive & Reactive].
- Managing team performance and ensuring adherence to agreed SLA with the customers.
- Delivered network technology training to junior team members and end-users, enhancing knowledgebase and team productivity.
- Involved in Value Stream Mapping – Cost Reduction Project involving reduction/elimination of Chargeable field services visit by BT to the customer site and outcome was a considerable amount of saving of over 20K € saving to the company.
- Worked on “Green Belt Projects” & Automation Drives which reduced manual FTE efforts.
- Have knowledge on Agile Principles involved in Project Management Best Practices.
- Analysing metrics in reports to identify trends makes recommendations to improve operations. Monitors and re-ports delivery performance KPI’s of the team.
5
network specialist
- Supported Customers Call
- Documented customer hardware inventory
- Solved operational problems within the network operating centre
- Responsible for on-boarding customer and defining security Policies
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