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1

network specialist

  • Implement or perform maintenance for Vodacom BTS (2G, 3G, LTE and WBS) and Transmission equipment ( Tellabs router, Nera and SIAE microwave).
  • Transmission and BTS capacity upgrade.
  • First line troubleshooting of Transmission and RAN faults.
  • New Transmission link integration.
  • Execute projects, Highlight Transmission issues of the county.
  • Overseen generators and fuel cell deployment and refuel.
2

senior network specialist

  • Monitor and maintain all in scope network equipment.
  • Perform proactive network monitoring based on the defined parameters.
  • Generate the network reports (Bandwidth utilization, availability etc.) from monitoring reporting tools.
  • Provide availability and performance reports on a monthly basis available through the Client tools.
  • Coordinating with ISP for WAN level troubleshooting.
  • Represents network Tier1 group in Bridge calls for technical and update sharing.
  • Monitoring and doing basic troubleshooting of DC to DC connectivity and escalate to required group for advance troubleshooting.
3

senior network specialist

  • Monitor and maintain all in­ scope network equipment.
  • Perform proactive network monitoring based on the defined parameters.
  • Doing first & second level of troubleshooting for Routers, Switches & AP’s related issues & RMA for faulty devices.
  • Network Architect for IBM BLUEMIX Softlayer Cloud offering
4

network specialist / assistant manager

  • Incident Management & Fault fix for DSL-IP Related faults of customer [Proactive & Reactive].
  • Managing team performance and ensuring adherence to agreed SLA with the customers.
  • Delivered network technology training to junior team members and end-users, enhancing knowledgebase and team productivity.
  • Involved in Value Stream Mapping – Cost Reduction Project involving reduction/elimination of Chargeable field services visit by BT to the customer site and outcome was a considerable amount of saving of over 20K € saving to the company.
  • Worked on “Green Belt Projects” & Automation Drives which reduced manual FTE efforts.
  • Have knowledge on Agile Principles involved in Project Management Best Practices.
  • Analysing metrics in reports to identify trends makes recommendations to improve operations. Monitors and re-ports delivery performance KPI’s of the team.
5

network specialist

  • Supported Customers Call
  • Documented customer hardware inventory
  • Solved operational problems within the network operating centre
  • Responsible for on-boarding customer and defining security Policies