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1

mobile sales consultant

  • Activate mobile phones on Verizon, AT&T, and Sprint.
  • Work on Area’s of Pride (AOP) to ensure an organized work environment.
  • Connect with customers to pair their needs with the right mobile phone.
  • Discuss plans for all three major carriers, and find which one saves them the money.
  • Work along side other coworkers to come to a resolution about issues in the department.
  • Improve quality of work by participating in training’s specific to the mobile department. 
2

mobile sales consultant

  • Cultivate customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Demonstrate the latest mobile and audio technology to customers.
  • Educate customers about the brand to incite excitement about the companies mission and values.
  • Contact new and existing customers to discuss how their needs could be met through specific products and services.
3

mobile sales consultant

  • Sells a broad range of mobile and computing products and services.
  • Assists and engages customers using the appropriate knowledge and expertise through continuous learning and self development.
  • Uses sale skills in order to achieve the right solution for the customer.
  • Strategizes solutions to complete customers’ electronic and technology environments.
4

mobile sales consultant

  • Complete cell phone activations for both contract (Verizon, AT&T, and Sprint) and noncontract (Consumer Cellular, Tracfone, etc.) for guests.
  • Help guests find the item they are looking for to ensure a high quality of service.
  • Locate guest requested items in the back room to further ensure the guest leaves with the item they want. 
  • Re-stock low quantity shelves, report low stock, and backstock overflow.
  • Occasionally step up to Guest Services to process returns and damage out items.
  • Secure important items by placing them in cases or spider wraps. 
5

mobile sales consultant

  • Look at Customers accounts to either upgrade, add a line or create new accounts for Sprint, Verizon, AT&T, and Activate customer’s Cell Phones.
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services and collect payment.