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1

jewelry consultant

  • Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
  • Worked closely with all product development department to create and maintain marketing materials for sales presentations and client meetings.
  • Matched purchase orders with invoices and recorded the necessary information.
  • Reviewed files, records and other documents to obtain information and respond to requests.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer transactions.
  • Determine charges for services requested and collect deposits or payments. 
2

jewelry consultant

  • Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Solicit sales of new or additional services or products.
  • Assist in jewelry recommendations.
  • Model merchandise at public events. 
3

jewelry consultant

  •  Attains personal sales goals by developing selling skill through Company training programs.
  •  Makes a active, assertive effort to sell the guest. Seeks to identify and sell according to the guest’s needs and buying potential. Works the leaseline and payment counter in a effort to solicit sales. Participates in guest calling on a regular basis.
  •  Sells and explains warranties.
  • Performs guest calling as required.
  • Develops a complete knowledge of the merchandise. Learns the features and benefits through sales meetings, trade magazines and independent study. Completes DCA course.
  • Develops guest service skills to provide quality service to the guest, thus assuring repeat sales.
  • Handles guest complaints quickly, efficiently and courteously.
4

jewelry consultant

  • Speak to customers on a personal level.
  • Understand what customers are wanting and looking for in jewelry. 
  • Use register frequently. 
  • Clean customers jewelry.
  • Clean floors and glass counters. 
5

jewelry consultant

  • Develops a full understanding of Company sales and credit policies and procedures.
  • Follows all Company directives, policies, and procedures.
  • Monitors and maintains the sale ability of the merchandise.
  • Carefully and accurately estimates cost of jewelry and watch repairs. Provide minor repair service as necessary.