It Technical Support Resume Examples

it technical support

  • Repair and manage the local network.
  • Administrate cloud users.
  • Optimize or fix computer functionality
  • Setup hardware peripherals

it technical support / consultant/graphic artist

  • Hardware and Software Troubleshooting and Networking
  • Office Application and Hardware Troubleshooting
  • Create graphics presentation and promotion using ADOBE Photoshop and PowerPoint.
  • Ensuring electrical safety standards are met.

it technical support (internship)

  • Provided solutions to operations issues for users of System and Software. working closely, phone, or by email with end users.
  • Managing technical documentation. 
  • Daily Reconciliation of Mobile Banking i.e. giving Credit to accounts of which the transactions were unsuccessful or incorrect.
  • Follow up with different banks in case of wrong fund transfer via Mobile banking

it technical support

  • Resolving issues of customers and branches related to Mobile Banking like Fund Transfer, Mobile Recharge, and Mobile Transactions.
  • Providing Mobile banking MIS as per Retail Department Requirement
  • Resolving ATM Requests
  • Resolving SMS Request

it technical support

  • Resolve customer complaints or answer customers’ questions regarding IT issue.
  • Handling emails and incident ticket
  • Provide first level support
  • Handle inbound calls and give information to callers, take messages, or transfer calls to appropriate individuals.

it technical support

  • Monitor, analyze, and resolve IT/Telecom related problems. 
  • Perform set up, install and configure desktops, laptops, printer, switches, and IT/Telecom peripherals. 
  • Support end-user for troubleshooting related to hardware, software, networks, and emails as per service request. 
  • Develop new strategies and IT procedures to increase efficiency, enhance workflow. 
  • Support for design, installation and maintenance of CCTV, access control, door entry and other art of security system. 
  • Respond to Helpdesk Manager System for problems via phone or emails. 
  • Microsoft Windows administration in active directory domain environment. 

it technical support

  • ATM, SMS and IMPS (Mobile Banking) server monitoring
  • Call log in case of ATM problem
  • Reporting and analyzing data logs from the Helpdesk system and investigating what was the top calls per department for corrective and preventive action. 
  • Supported and escalate problems encountered in Head Office and in all site projects. 

it technical support

  • Troubleshooting to identify and resolve problems in a timely manner.
  • Assisting personnel with installation, configuration and ongoing usability of system hardware and software.
  • Conducting daily network backup operations.
  • Maintenance of:Servers
  • Local networks
  • Official website
  • Security and privacy of networks and computer systems 

it technical support

  • Design, Implement and Monitor Network Infrastructure
  • Computer Hardware Implementation 
  • System Documentation and Device Inventories 
  • IT Technical Support & Help Desk 
  • Troubleshoot & Repair IT Devices 
  • Server Administrator and Maintenance 

it technical support

  • Coordinate with vendors and successfully reduce the cost of increasing internet bandwidth by 50%.
  • negotiating with vendors and successfully reducing monthly maintenance costs for internet towers.
  • manage user account for internet access and setup policy on internet access management.
  • Responsible for maintaining the functionality and technical availability of a tactical flight simulator with 4 different equipment.