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eligibility worker, food stamps and medical

  • Interviewed and Determined eligibility for Food Stamps and Medical
  • Recorded and Evaluated personal and financial data obtained from clients
  • Calculated budgets utilizing computer program
  • Answered phone calls from clients in a call center environment
  • Made referrals to clients for other public services based individual needs

eligibility worker

  • Determine eligibility and approve, modify, deny or terminate client eligibility for financial assistance programs. 
  • Perform data entry on, and retrieve information from multiple county and state computer systems. (MAXIS, MMIS, and Mets)
  • Interview clients and obtain the required verifications for an initial determination or continuing eligibility.
  • Ongoing case management and maintain complete and accurate records on client eligibility for all assigned programs. 

eligibility worker

  • Provide direct service and support to individuals or clients, such as interviewing, collection of documentation, data entry, initial and ongoing eligibility processing, policy review and clarification.
  • Establish and maintain relationships with other agencies and organizations in community.
  • Act as mentor to agency staff and other community agencies and facilities regarding the interpretation of program-related federal, state, and county regulations and policies.