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1

customer assistant

  • Poster design
  • Business cards design
  • Assist customers when they have trouble or questions using computer software’s such as Microsoft Office, Adobe software and all software that are being used in the cyber cafe.
  • Provide services such as encoding, printing, Laminating, faxing, downloading and all other operations provided by the cafe.
2

customer assistant

  • Responded to customer inquiry calls; assessed the customer’s needs and problems in order to deliver a satisfying solution.
  • Performed on-line troubleshooting: identified problems, gave technical advice and filed service request.
  • Handled complaints and critical situations both throughphone and emails.
  • Serve ice-cream and beverages to customers.
3

customer assistant

  • Establish or identify prices of goods, services or admission, and tabulate bills using cash registers, or optical price scanners.
  • Count money in cash drawers at the end of shifts to ensure that amounts are correct.
  • Prepare bills for food, using cash registers and calculators and giving change.
  • Cook food or prepare food items, such as milkshakes, ice-cream sundaes and waffle cones using standard formulas or following directions.
4

customer assistant/ backdoor

  • Changing Promos ends,
  • Change major promos when needed,
  • Stocking shelves,
  • Helping customers,
  • Dealing with customer complaints,
  • Selling special items (Fireworks, Gaming Consoles)
  • Sorting out stock in the warehouse,
5

customer assistant, aquarium specialist

  • Sales, meeting KPIs, upselling and cross selling. 
  • Use of cash register and EFTPOS
  • Advanced product knowledge, advising customers on correct product usage
  • Aquarium maintenance, aquatic display creations, maintaining stock levels, ordering and managing accounts with wholesalers/hobbyists, recognizing public niches and trends
  • Stock-taking, stock rotation, open and close shifts, till balancing.