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1

cocktail waitress

  • Check with customers to make sure they are enjoying their meals/drinks
  • Correct any problems with customers meals/drinks
  • Collect payment from customers
  • Write down/memorize customers drink order and relay to bartender
  • Write down customers drink order and enter order into the computer to make a check that includes sales tax
  • Write down customers food order and enter order into computer for kitchen staff
  • Take orders from customers for food or beverages
2

cocktail waitress

  • Provided exceptional guest service to all customers.
  • Followed all service procedures described in the beverage manual.
  • Acknowledge guess with special privileges (complimentary drinks).
  • Perform related tasks determined necessary by management.
  • Assisted the bartender garnish drinks.
  • Kept Casino area neat and clean, empty ash trays, and pick up empty glass and any trash.
3

cocktail waitress

  • Provided extensive food and wine knowledge
  • Ability to upsell to clients
  • Efficient in multi-tasking when catering to large client volume
  • Make sure customers meet age requirements for consumption of alcoholic beverages
4

cocktail waitress

  • Responsible for knowledge of wine lists, cocktails, and Italian food
  • Serve wine and pour beers
  • Delivering exceptional customer service
  • Take down orders for 5 to 50 people 
  • Carrying heavy trays of drinks to customers
  • Resetting tables for next service
  • Collecting payments and holding cash throughout the shift
5

cocktail waitress

  • Greet guests, escort them to their seats, and present them with food and drink menus. 
  • Organize and direct worker training programs
  • Take orders and serving beverages to customers.
  • Verifying information that customers are of the proper age to drink