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1

claims adjuster

  • Accessing property damage to determine coverage for a loss
  • Determining liability based off fault determination rules of Ontario 
  • Contacting third party insurance companies / vendors / brokers 
  • Handling entirety of claim from start to finish 
  • Providing outstanding customer service throughout the claims process 
  • Handling valuations of vehicle and total loss settlements
  • Issuing payments to all vendors 
2

claims adjuster/house counsel

  • Interview and investigate involved parties to determine fault and eligibility for benefits.
  • Determine the value of property damage and determine whether property is a total loss.
  • Process potential large loss claims, gather required documentation including medical records, accident reports and interview all identified witnesses.
  • Interview or correspond with claimants, witnesses, 
3

claims adjuster

  • Answer incoming calls from insureds regarding the status of their claim.
  • Examine claim forms and policies, to determine insurance coverage.
  • Make outgoing calls to update insureds of their claim status or additional information needed. 
  • Reviewing and paying multiple claims for payment.
4

claims adjuster

  • Interview or correspond with claimants, witnesses, police,other relevant parties to determine claim settlement, denial, or review.
  • Negotiate claim settlements and recommend Arbitration  when settlement cannot be negotiated.
  • Provide Customer Service and exceed customers expectations 
  • Educate Customers on coverage and policies as Underwriting guidelines 
5

claims adjuster

  • Negotiate claim settlements
  • I hold various Licenses including Kentucky, Florida,  and Texas
  • Investigate and assess damage to property and create or review property damage estimates by using Symbility or Xactimate.
  • Created on-scene claims handling guidelines with Home Office directors which included the recommended use of Custard Insurance Adjusters.

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