Claims Adjuster Resume Examples

claims adjuster

  • Accessing property damage to determine coverage for a loss
  • Determining liability based off fault determination rules of Ontario 
  • Contacting third party insurance companies / vendors / brokers 
  • Handling entirety of claim from start to finish 
  • Providing outstanding customer service throughout the claims process 
  • Handling valuations of vehicle and total loss settlements
  • Issuing payments to all vendors 

claims adjuster/house counsel

  • Interview and investigate involved parties to determine fault and eligibility for benefits.
  • Determine the value of property damage and determine whether property is a total loss.
  • Process potential large loss claims, gather required documentation including medical records, accident reports and interview all identified witnesses.
  • Interview or correspond with claimants, witnesses, 

claims adjuster

  • Answer incoming calls from insureds regarding the status of their claim.
  • Examine claim forms and policies, to determine insurance coverage.
  • Make outgoing calls to update insureds of their claim status or additional information needed. 
  • Reviewing and paying multiple claims for payment.

claims adjuster

  • Interview or correspond with claimants, witnesses, police,other relevant parties to determine claim settlement, denial, or review.
  • Negotiate claim settlements and recommend Arbitration  when settlement cannot be negotiated.
  • Provide Customer Service and exceed customers expectations 
  • Educate Customers on coverage and policies as Underwriting guidelines 

claims adjuster

  • Negotiate claim settlements
  • I hold various Licenses including Kentucky, Florida,  and Texas
  • Investigate and assess damage to property and create or review property damage estimates by using Symbility or Xactimate.
  • Created on-scene claims handling guidelines with Home Office directors which included the recommended use of Custard Insurance Adjusters.

claims adjuster

  • Assisted policyholders as first point of contact following a loss
  • Serviced 100+ daily calls with exceptional customer service
  • Empathized with soft skills to ease the parties who suffered the loss
  • Gathered loss details to determine coverage level
  • Implemented new strategies to reduce claim handle time by 20%
  • Developed and updated Standard Operating Procedures 

claims adjuster

  • Processed policyholders claims inquiries
  • Maintained an accurate log of 100+ daily tasks
  • Developed strategies to assist in influx of property damage claims due to weather related catastrophes
  • Implemented strategies that reduced claim intake by 15%

claims adjuster

  • Total Loss Claim Adjustor
  • Hold various adjustor licenses including Texas, Kentucky and Florida.
  • Examined claim forms and other records to determine insurance coverage
  • Reviewed police reports, medical treatment records, medical bills, and physical property damage to determine the extent of liability

claims adjuster

  • Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review and prepare cases for attorneys if needed
  • Use diary system for claims management
  • Proficient in Xactimate
  • Strong customer service and communication

claims adjuster/ auditor

  • Reviewed customer files to ensure compliance by the employee in regards to state regulations
  • Provided highest level of customer service on all interactions.
  • Investigated claims files in accordance with insurance regulations and standards set forth by the company. Verified the member was provided with a valuable product and service.
  • Increased overall customer retention by increasing front line experiences.
  • Recognized employees who provided a tradition of service to a higher standard through world-class service. Acted as a self-starter working with great independence toward achieving team related goals.

Other Great Resumes & Cover Letters from this Industry: