Sign in Claims Adjuster Resume Examples
claims adjuster
- Accessing property damage to determine coverage for a loss
- Determining liability based off fault determination rules of Ontario
- Contacting third party insurance companies / vendors / brokers
- Handling entirety of claim from start to finish
- Providing outstanding customer service throughout the claims process
- Handling valuations of vehicle and total loss settlements
- Issuing payments to all vendors
claims adjuster/house counsel
- Interview and investigate involved parties to determine fault and eligibility for benefits.
- Determine the value of property damage and determine whether property is a total loss.
- Process potential large loss claims, gather required documentation including medical records, accident reports and interview all identified witnesses.
- Interview or correspond with claimants, witnesses,
claims adjuster
- Answer incoming calls from insureds regarding the status of their claim.
- Examine claim forms and policies, to determine insurance coverage.
- Make outgoing calls to update insureds of their claim status or additional information needed.
- Reviewing and paying multiple claims for payment.
claims adjuster
- Interview or correspond with claimants, witnesses, police,other relevant parties to determine claim settlement, denial, or review.
- Negotiate claim settlements and recommend Arbitration when settlement cannot be negotiated.
- Provide Customer Service and exceed customers expectations
- Educate Customers on coverage and policies as Underwriting guidelines
claims adjuster
- Negotiate claim settlements
- I hold various Licenses including Kentucky, Florida, and Texas
- Investigate and assess damage to property and create or review property damage estimates by using Symbility or Xactimate.
- Created on-scene claims handling guidelines with Home Office directors which included the recommended use of Custard Insurance Adjusters.
claims adjuster
- Assisted policyholders as first point of contact following a loss
- Serviced 100+ daily calls with exceptional customer service
- Empathized with soft skills to ease the parties who suffered the loss
- Gathered loss details to determine coverage level
- Implemented new strategies to reduce claim handle time by 20%
- Developed and updated Standard Operating Procedures
claims adjuster
- Processed policyholders claims inquiries
- Maintained an accurate log of 100+ daily tasks
- Developed strategies to assist in influx of property damage claims due to weather related catastrophes
- Implemented strategies that reduced claim intake by 15%
claims adjuster
- Total Loss Claim Adjustor
- Hold various adjustor licenses including Texas, Kentucky and Florida.
- Examined claim forms and other records to determine insurance coverage
- Reviewed police reports, medical treatment records, medical bills, and physical property damage to determine the extent of liability
claims adjuster
- Interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review and prepare cases for attorneys if needed
- Use diary system for claims management
- Proficient in Xactimate
- Strong customer service and communication
claims adjuster/ auditor
- Reviewed customer files to ensure compliance by the employee in regards to state regulations
- Provided highest level of customer service on all interactions.
- Investigated claims files in accordance with insurance regulations and standards set forth by the company. Verified the member was provided with a valuable product and service.
- Increased overall customer retention by increasing front line experiences.
- Recognized employees who provided a tradition of service to a higher standard through world-class service. Acted as a self-starter working with great independence toward achieving team related goals.
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