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More Job Descriptions for :
1
system support engineer
- 1st Line application incident investigation, analysis, and resolution
- Participate in system upgrades by performing necessary SQL queries, commands and scripts.
- Performs hourly monitoring of systems, including performance of system and application servers, databases and backup storage
- Conducts periodic routines at server farms including physical checking of servers for the occurrence(s) of amber indicators
- Performs data backup and restoration (using Symantec Netbackup v 7.1)
- Performs routine data replications (SRDF/BCV/Mirroring/Open Replicator)
- Incident escalation using internal ticketing system
2
system support engineer
- Provide 1st Level & 2nd Level support
- Answer user inquiries regarding computer software or hardware operation to resolve problems
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Report generation for documentation, investigation, and end-user request
3
system support engineer
- Maintaining LAN Networks
- Network Monitoring support
- Handling Servers, Desktops and all Hardware
- On site/telephonic technical support to customer
- Maintaining users remotely
4
system support engineer
- Provide technical support and solution. Responsible for providing technical consulting and support to customers through incoming call, email and internet messenger service.
- The task is including problem handling of UBS, SMART POS and AutoCount software issue, such as database corruption, license authentication issue and others application issues on the mentioned products.
- Manage general administration tasks such as: Procurement, preparation of quotation order taking, follow up on pending payment and others.
- Process execution such as BCV (Business Continuance Volume), Data Housekeeping, and adhoc batch jobs
5
system support engineer
- Working for Client called British Telecom (BT) which is one of the leading telecommunications Industry
- Team was responsible for Network Capacity analysis and health monitoring
- Part of role also involved giving recommendations to improve performance based on data analysis
- Use different tools and techniques to capture and Report network health i.e. bandwidth, CPU usage, Memory Management etc.
- Process this data to generate different graphs, pivot tables and present it to clients
- Discuss these reports with client to identify traffic patterns and root cause for the same
- Prepare reports to give analysis and recommendations to solve current issues and avoid future problem in terms of performance enhancement
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