Use This TemplateProfessional Summary
Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a role where I can utilize my education and experience to add immediate value to an organization.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a role where I can utilize my education and experience to add immediate value to an organization.
Education
North Hintz Institute, North Tu, Ohio
High School Diploma, Jul. 2017
Employment history
Sales Agent, Ziemann Group. Gayleborough, North Dakota
May. 2018 – Present
- Meeting KPI's, Sales Targets and Rates
- Rapport building, phone etiquette and customer service.
- Provide assistance for customers with special billing requests.
- Perform clerical duties such as typing, proofreading, and sorting mail.
- Promote company products, services, and savings plans when appropriate.
- Contact businesses or private individuals by telephone in order to solicit sales for goods or services, or to request donations for charitable causes.
- Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.
- Explain products or services and prices, and answer questions from customers.
- Obtain customer information such as name, address, and payment method, and enter orders into computers.
- Record names, addresses, purchases, and reactions of prospects contacted.
- Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations.
- Adjust sales scripts to better target the needs and interests of specific individuals.
- Answer telephone calls from potential customers who have been solicited through advertisements.
- Maintain records of contacts, accounts, and orders.
Customer Service, Host, Barista, Howe-Walsh. Mitsukochester, Idaho
Jul. 2015 – Jan. 2016
- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
- Greet guests, escort them to their seats, and present them with menus and wine lists.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
- Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
- Clean service or seating areas.
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
- Provide customers with product details, such as coffee blend or preparation descriptions.
- Receive and process customer payments.
- Take out garbage.
- Clean or sanitize work areas, utensils, or equipment.
- Demonstrate the use of retail equipment, such as espresso machines.
- Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
- Brew coffee and tea, and fill containers with requested beverages.
- Maintain sanitation, health, and safety standards in work areas.
- Clean food preparation areas, cooking surfaces, and utensils.
- Verify that prepared food meets requirements for quality and quantity.
- Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
- Take food and drink orders and receive payment from customers.
- Clean, stock, and restock workstations and display cases.
- Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
- Serve orders to customers at windows, counters, or tables.
- Prepare and serve beverages such as coffee and fountain drinks.
Gerlach, Thiel and Larson. North Kelleyview, Alabama
Nov. 2011 – Aug. 2012
- Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
- Maintain a safe play environment.
- Dress children and change diapers.
- Observe and monitor children's play activities.
- Communicate with children's parents or guardians about daily activities, behaviors, and related issues.
- Sanitize toys and play equipment.
- Support children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Assist in preparing food and serving meals and refreshments to children.
- Identify signs of emotional or developmental problems in children and bring them to parents' or guardians' attention.
- Perform general personnel functions, such as supervision, training, and scheduling.
- Instruct children in health and personal habits, such as eating, resting, and toilet habits.
- Create developmentally appropriate lesson plans.
- Help children with homework and school work.
- Sterilize bottles and prepare formulas.
- Read to children and teach them simple painting, drawing, handicrafts, and songs.
- Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.
- Regulate children's rest periods.
- Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.
- Perform housekeeping duties, such as laundry, cleaning, dish washing, and changing of linens.
- Organize and store toys and materials to ensure order in activity areas.
- Accompany children to and from school, on outings, and to medical appointments.
- Place or hoist children into baths or pools.
- Organize and participate in recreational activities and outings, such as games and field trips.
Certificates/Courses
Retail Services Certificate III
Hospitality Operations Certificate III
Barista Course
First Aid Course/CPR Course
Professional Summary
Talented, sales-driven, recognized expert in the fields of direct sales and partner channel sales management. Equipped with 5+ years of experience in the areas of sales, marketing, business operations and development. Eager to advance my career and obtain a sales director position within a reputable, growth-oriented company.
Employment history
Sales Agent, Altenwerth-Jerde. Dorethatown, Washington
Jan. 2014 – Jul. 2015
- Write and record orders for merchandise or enter orders into computers.
- Explain products and prices and demonstrate use of products.
- Contact customers to persuade them to purchase merchandise
- Deliver merchandise and collect payment.
- Answer questions about product features and benefits.
- Distribute product samples or literature that details products.
- Determine price and discount rates.
- Present purchase offers to sellers for consideration.
Admin Officer, Morar LLC. Turnerland, Rhode Island
Jun. 2010 – Sep. 2011
- Use computers for various applications, such as database management or word processing.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Create, maintain, and enter information into databases.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Education
Hermann College, Lazarostad, New Hampshire
Vocational, Basic Computer Literacy, Sep. 2005
Skills
Microsoft Excel
Microsoft Word
Microsoft Windows
Professional Summary
Resourceful sales agent effective at achieving aggressive sales goals. Dedicated to building rapport with internal suppliers and customers. Resourceful sales agent effective at achieving aggressive sales goals. Dedicated to building rapport with internal suppliers and customers. Accomplished sales agent well-versed in establishing and expanding market presence and achieving solid growth.
Employment history
SALES AGENT, Moore-Abshire. South Bethanieview, Pennsylvania
Apr. 2019 – Jun. 2019
- Increased product appeal and customer experience by interacting directly with customers.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Informed customers of promotions to increase sales productivity and volume.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Create a huge awareness of different instruments in the financial management.
- Helping clients identify which instrument they can invest in if they are interested and what duration is best for their interest.
- Create constant update via e-mails and outbound calls.
Sales And Marketing Department Manager, Nader LLC. Marlonport, Arkansas
Oct. 2012 – Dec. 2012
Benjoe group of Companies 15 Idoyin, Agbara Estate off Ijanikin Badagry Lagos Nigeria, Lagos (Nigeria) Involved in the brand development Making sure the company has a competitive advantage over the other companies.
Reporting discrepancies and problems to the supervisor and also resolving most issues.
Answering queries from customers Responsible dealing with customer complaints Making sure that customer expectations are meant at a fast duration Giving advice and guidance on product selection to customers.
Involved in representing the company in public, in different occasions where the company needs brand promotion.
Working within established guidelines, particularly with brands.
Dealing with customer refunds.
Responsible for receiving and storing the delivery of large amounts of stock.
Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
My organizational skill was a key factor that made my task easy and kept customers always satisfied.
Education
Southern Goyette, North Charles, Maryland
MBA, Entrepeneurship, Sep. 2019
Daniel College, East Numbersland, Michigan
BBA, Marketing, Nov. 2016
Skills
Excellent knowledge in Microsoft Word Processing, Excel and Power Point Presentation
Organizational effectiveness and leadership.
Self-esteem, motivation, and goal setting.
Basic academic skills in reading, writing
Microsoft Office and System Operating
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More Job Descriptions for :
56
sales agent
- Manage high volume of phone calls and provide response to all maintaining high quality of services and performance standards.
- Facilitate sales of all services according to company and client requirement.
- Assist customers with all knowledge on products and services and perform required repairs and prepare bills for same.
- Prepare all new contracts and handle all incoming calls for same.
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