Use This TemplateProfessional Summary
Positive, hardworking, hands-on leader with 4+ years’ experience managing restaurant operations at high-end establishments. Adept at leading both back of house and front of house employees ensuring the highest standards of customer service and food quality. Expert in the areas of scheduling, inventory management, food, labor, and supply costing, and food safety policies and guidelines.
Employment history
Manager, Welch-Waters. Grimeschester, South Dakota
Oct. 2019 – Present
Fulfill customer satisfaction or correct dissatisfaction. Make weekly schedule for employees. Digital marketing, along with sending flyers in the mail, weekly. Record all discounts, and correct pricing as needed. Decorate the store for the seasonal holidays or occasions. Calculate employees hours for payroll..
- Clean or sanitize work areas, utensils, or equipment.
- Describe menu items to customers or suggest products that might appeal to them.
- Order, receive, or stock supplies or retail products.
- Stock customer service stations with paper products or beverage preparation items.
- Balance receipts and payments in cash registers.
- Receive and process customer payments.
- Set up or restock product displays.
- Prepare or serve menu items, such as sandwiches or salads.
- Take customer orders and convey them to other employees for preparation.
Cashier, Effertz, Dickinson and Nader. West Virgil, Kentucky
Nov. 2013 – Jan. 2015
- Set up or restock product displays.
- Receive and process customer payments.
- Clean or sanitize work areas, utensils, or equipment.
- Order, receive, or stock supplies or retail products.
- Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
- Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
- Balance receipts and payments in cash registers.
- Set up dining areas for meals and clear them following meals.
- Collect money for drinks served.
- Balance cash receipts.
Education
Funk Institute, Shanahanmouth, Alaska
Associate of Science, Certified Medical Assistant, Jun. 2013
Western Fay Academy, East Moseston, Colorado
High School Diploma, Nursing, Jan. 2010
Skills
Customer Satisfaction
Expert
Marketing
Skillful
Medical
Experienced
Professional Summary
Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
Applicant with 3 years of experience providing exceptional customer service and creating customer-centric environments within big-box stores. Competent, dependable professional equipped with basic selling skills, in-depth knowledge of business and retail operations and merchandising. Talented, personable leader seeking role as a retail customer service manager.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
Applicant with 3 years of experience providing exceptional customer service and creating customer-centric environments within big-box stores. Competent, dependable professional equipped with basic selling skills, in-depth knowledge of business and retail operations and merchandising. Talented, personable leader seeking role as a retail customer service manager.
Employment history
manager, Johns Inc. Schillerfort, Kentucky
Dec. 2016 – Jan. 2017
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
- Oversee the flow of cash or financial instruments.
- Recruit staff members and oversee training programs.
secretary, Ernser-Rolfson. Port Eugenio, New Hampshire
Feb. 2015 – Apr. 2015
Answering phones,handling money ,opening and closing of facility. Customer service.
cashier, Botsford-Rosenbaum. East Emily, New Mexico
Oct. 2008 – Dec. 2008
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Keep areas neat while working and return items to correct locations following demonstrations.
- Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
- Suggest specific product purchases to meet customers' needs.
manager, Weimann and Sons. Yostburgh, Virginia
Jan. 2006 – Nov. 2006
cashier ,handling money ,organizing displays,customer service.
waitress, Ferry, Cummings and Morar. Parkermouth, Massachusetts
Sep. 2002 – Jan. 2004
- Greet guests and seat them at tables or in waiting areas.
- Provide guests with menus.
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
- Take and prepare to-go orders.
- Operate cash registers to accept payments for food and beverages.
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
cashier, Wehner-Lueilwitz. Port Drewburgh, Mississippi
May. 1999 – Aug. 2000
- Maintain sanitation, health, and safety standards in work areas.
- Clean food preparation areas, cooking surfaces, and utensils.
- Verify that prepared food meets requirements for quality and quantity.
- Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
- Prepare specialty foods such as pizzas, fish and chips, sandwiches, and tacos, following specific methods that usually require short preparation time.
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
- Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
- Take food and drink orders and receive payment from customers.
- Clean, stock, and restock workstations and display cases.
- Wash, cut, and prepare foods designated for cooking.
Education
Quigley University, Brendanport, Nevada
Skills
communication
team work
leadership
Professional Summary
Applicant with 19 years retailing experience with most recent focus on stock merchandising and planogram implementation. In depth knowledge of what works to sell products and skilled at building and setting up displays. I am very efficient with my time management and am extremely flexible with working hours. Polite, professional and friendly looking for a this very suitable role.
Employment history
Manager, Kozey-Parisian. Braunfurt, Wyoming
Mar. 2020 – Present
- Prepare sales reports, maintenance, and safety manuals.
- Prepare and manage departmental budgets.
- Plan and construct displays to entice and appeal to customers.
- Attend training sessions obtain new ideas for product launches.
- Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor stacks.
- Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
- Obtain plans from suppliers and implement planograms.
- All cash handling.
- Securely open and close store.
Store Manager, O'Connell Group. Lake Dionfort, South Carolina
Oct. 2001 – Jan. 2008
- Prepare and manage departmental budgets.
- Supervise the activities of workers engaged in receiving and packing away stock.
- Interview, select, and train new staff.
- Prepare sales reports, and operation manuals.
- Develop and document standard and emergency operating procedures.
- Track and trace goods while they are en route to their destinations, expediting orders when necessary.
- General everyday maintenance and operation of store,
Education
Western Alabama University, Port Leeannatown, North Carolina
Oct. 1997
Skills
Outstanding customer service
Outstanding stock merchandising
Planogram implementation
Time management
Ability to work fast paced
Store presentation and cleanliness
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More Job Descriptions for :
1
manager/ senior customer service (full-time position)
- Managing a team of operators in operating & running the day to day tasks at Venn’s Pizza Shop.
- Face to Face customer service .
- Inbound calls: Assisting customers with their Pizza orders.
- Handling of the shop finances and completing daily sales reports for the Shop Owner/Manager.
- Promoting Venn’s Pizza products by running campaigns of Sales & Special offers .
- The use of various computer systems such as Word, Excel & Power point.
2
manager
- Direct or conduct recruitment, hiring and training of personnel.
- Establish work schedules and assignments for staff, according to workload and space.
- Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.
- Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.
- Prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives.
- Develop and implement organizational policies and procedures for the facility or medical unit.
- Develop instructional materials and conduct in-service and community-based educational programs.
3
manager/server/bartender
- Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
- Developed Parts Front axles, CV Outers(Outboard),Tripots (Inboard) for Delphi systems .
- Established Production development process and Logistics establishment with customer .
- Establishing Takt time for Lean Manufacturing system.
4
manager
- Filing confidentiality paper work, cashier, bi- weekly payroll distributer.
- Train workers in proper operational procedures and functions and explain company policies.
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
- Plan and prepare advertising and promotional material to increase sales of products or services, working with customers and company officials.
- Read inventory records, customer orders, or shipping schedules to determine required activities.
5
manager
- Company services and cordinations
- Client Dealings
- Account’s check and Payment’s check
- Motivation of staff with their Jobs
- Planning for Next Day routine
- Monthly targets
- Implementation of duties towards job
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