Andrew Smith

Professional Summary

HR Services Administrator with a Global exposure and 3 years experience along with a demonstrated history of working in the insurance financial industry and mining & metals industry. Possess in-depth knowledge of end to end process that make me quickly adapt to changes and driving process improvement. Aside to that, I am very optimistic in adapting changes in trend of HR Digitalization Process. I strongly believe that I have much more to gain when venturing into the life of a career person in a corporate environment. Thus, I have established a professional communication medium with my stakeholders to ensure the tasks and messages are clear and precisely delivered. 


Northern Maryland University, Anastaciashire, Oklahoma
BBA, International Business (Hons), Oct. 2018
South Nevada Institute, North Tabethastad, Wyoming
High School Diploma, Economics & Business, Jun. 2013

Personal Strengths

Employment history

HR Administrator,Onboarding & Movement, Dare and Sons. East Mathew, North Carolina
Aug. 2019 – Present
Data Management : 

  1. Manage daily workflows and request from various stakeholders in order to ensure data is performed accurately in Employee Central , SNOW , Success Factor and SAP 
  2. Administrative daily tasks such as preparing Letter of Offer , New Hire Process , Contractor Conversion and Manage Employee Movement (Change of Position,Lateral Move and Promotion) 
  3. Investigate on any payroll or data error that might impact employee’s salary. 
  4. Control remuneration such as allowance and benefit to be align with the Reward matrix to ensure align with compliance in order to avoid payroll/legal issue. 
  5. Updating Matrix, Checklists and Process Instruction in order to ensure documentation updated in timely manner. 
  6.  Ensure data is maintained align to the company legal standard and priorities on Data Privacy compliance. 
  7. Ensure deliverable (Timeliness and data accuracy) are in accordance to the SLA and SMF with quality as priority. 
  8. Preparing focus file based by extracting report from Case Management Tools to execute case planning for team distribution. 
  9. Raising Off-Cycle Payment, Unqualified Payment Request and One - off time Payment if required.
  10. Establish a good relationship with Resourcing and People Movement team by provide a sight of back-end/system perspective in order to delivery excellent service to employee.
  11. Develop relationship with HR Business Partner to ensure high quality service delivery and prompt resolution of issues. 

Project Involvement: 

1. Provide support and training to HR Letter team in conjunction of Letter of Offer Training (Knowledge Transfer) to GAS Manila Team for Letter Transition. 
2. Participate in Project/System Testing in order to troubleshoot system error and apply fixing accordingly. (BHP Operation Services and Employee Central) 
3. Responsible for employee files transition from business P:Drive to Documentum. 
4. Participate in massive Onboarding hiring for BHP Graduate in 2019 Financial Year. 
5. Supporting Australia Year End project and audit activities. 
6. Participate in process improvement project. 
Engaging and establish a good relationship with Nickel West HR Business Partner in transferring document such as Nickel West Business Matrix , Workschedule Rule Matrix and Nickel West Blue Print to Global Asset Service HR Sharepoint. 


1. Highly participate in company event involvement (SPARKS) catering services to 850 employees in GAS KL . 
· Lead Internal Event for 15 team members from February 2018 – June 2018. 
· Manage Ice Cream Day, Mother’s Day and MOvember (Men Awareness Day) 
2. Manage planning Onboarding & Movement’s Teambuilding within budget and risk assessment by demonstrate commitment to Health,Safety,Enviroment and Community (HSEC) 

Associate, HR Services, Blick-Jenkins. Edelmirachester, South Dakota
Nov. 2017 – Dec. 2017
Data Management: 

1. Prepare manual payroll input for referral program and relocation allowances. 
2. Create employee personnel files. 
3. Update data trackers for 3 class of employees Permanent staff, Contract staff and Intern. 
4. Responsible to create global ID for new joiners. 
5. Assisting to do data entry for new joiner/update data entry. 

Personnel file room: 

1. Responsible to keep the personnel files organized. 
2. Assisting the personnel files by request. 
3. Keeping tracking in and out personnel files so that the personnel files always keep tracked. 
4. Responsible to update the files. 

On boarding : 

1. Responsible to make sure the new joiners have the best on boarding experience. 
2. Align with Talent and Acquisition team for the new joiners list. 
3. Prepare new joiners goodies bag. 
4. Dealing with the submission of contract/offer letter/Others from the employees 

Achievement : Handle 15 new joiners within 30 minutes 


1.  Support career fairs and walk in interview sessions. 
2.  Participate in process improvement projects. 
3.  Responsible to work closely with Property Management department for employees access card. 
4.  Liaise with Information Technology department for employees’ s Lan ID and emails. 

Intern, Raynor and Sons. South Galenmouth, Oregon
Mar. 2017 – Aug. 2017
Data Management: 

1. Assisting to update information for new joiner or existing staff into HR system. 
2. Supporting new joiner’s access card application. 
3. Supporting new joiner’s login and email account application. 

Employee Personal File: 

1. Assisting to file employee’s personal file in organized method. 
2. Assisting to retrieve employee’s personal file as and when needed. 
3. Retrieving personal files for disposal after retention period. 
4. Packing employee’s personal file to send to offsite storeroom. 


1. Preparing goodies bag for new joiners. 
2. Collecting original offer letter and relevant documents from new joiner. 
3. Sending new joiners to new employee orientation program and reporting manager. 


1. Supporting AIA career fairs and walk in interview sessions. 
2. Participating in Lean process improvement discussion. 
3. Supporting other administration tasks as and when needed. 


Co-curricular Participated


Personal info

Phone: (000) 000-0000
Address: 287 Custer Street, Hopewell, PA 00000


Case Management Tools
Service NOW
Employee Central
Sucess Factor
Microsoft Outlook,Words,Excel and Power Point


Bahasa Malaysia

Andrew Smith

Professional Summary

Methodical, versatile, adaptable leader offering over 15 years of verifiable success as a Human Resources Assistant.  Provides support to the HR Director in preparing and processing personnel actions, conducting  training and offering assistance, and establishing and maintaining EFP’s (Employees Personnel Files).

Employment history

HR Administrator, Collier, Schamberger and Johns. Homenickborough, Colorado
Nov. 2013 – Present
  • Review employment applications to match applicants with job requirements. Contact job applicants to inform them of the status of their applications.
  • Interview job applicants to obtain information on work history, training, education, or job skills.
  • Schedule background check & drug tests for current or prospective employees.
  • Schedule and conduct new employee orientation 
  • Hire employees and process hiring-related paperwork.
  • Request travel & purchasing cards for all Management
  • Track and maintain New Hire tracking system 
  • Attend Job Fairs
  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. 
  • Maintain HR mailbox  
Light Industrial Recruiter, Kshlerin, Kunze and Armstrong. Port Ling, Wisconsin
Jul. 1999 – Jun. 2002
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Review employment applications and job orders to match applicants with job requirements.
  • Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources,  job fairs, or employee referrals.
  • Select qualified job applicants or refer them to customers, making hiring recommendations when appropriate.
  • Interview job applicants to obtain information on work history, training, education, or job skills.
  • Hire employees and process hiring-related paperwork.
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities


South Kansas Institute, East Sandratown, Wyoming
High School Diploma, Aug. 1991

Personal info

Phone: (000) 000-0000
Address: 287 Custer Street, Hopewell, PA 00000


Problem -Solving Skill
Time management
People Skills
Customer Service
Knowledge of Microsoft office, Word, Excel & Power Point

Andrew Smith

287 Custer Street, Hopewell, PA 00000
(000) 000-0000

Professional Summary

Experienced and self-motivated with 10 years experience in Human Resource and Administration field.Skills in : Manpower Management(Recruitment Process), Job Description, Performance Appraisal, Compensation Management, Employee Welfare, Employee Disciplinary & Grievances, Event Management, Contract & Services Management.

Employment history

HR Administrator, Paucek LLC. North Davidview, Massachusetts
Mar. 2016 – Nov. 2016
July 2017 – May 2019  (Human Resources Administration Department)

  • Responsible in providing a sound administration support service in the Human Resources. The main focus of the job is the administration and management of the internal & external communication function;
  • Responsible for the managing of Employee Relations/Industrial Relations Disciplinary Issues :

  1.  Attend to domestic inquiry/grievance cases and act as a Prosecuting Officer representing the Company.
  2. Investigate employee relations issues & work to ensure human resources related decisions are consistent and fair.
  3.  Issuing of warning letters.
  4. Facilitate and provide oversight for the handling of employee discipline, by ensuring that all grievances and disciplinary actions are acted upon according to policies, procedures and standards by advice the Supervisor/line manager on any disciplinary issues.
  5. Dealing with incapacity cases in accordance with the policy and procedure.
  6. Ensuring the disciplinary records are accurate and complete. 

  • Responsible for Recruitment Matters

  1. Provide effective staff movement & recruitment services to line management through conducting recruitment activities aligned to the recruitment process.
  2. In-charge of recruitment which include of efficient sourcing, selection, interviewing, negotiation and on-boarding.
  3. Fully in-charge of HR function - preparing offer letter, confirmation of employee, promotion, probation, exit interview.
  • Responsible for the HR Administration within the specified area of responsibility :

  1.  Provide advice, guidance and support to line managers on a broad range of people related matters, HR issues including the execution of policies and procedures.
  2. Liaise with government bodies which related to HR matter.
  3.  Assisting in HR related queries all HR Administration matters.
  4.  Maintain and improve with the key customers (employees).
  5.  Monitoring the management of staff benefit - medical, leaves & housing.
  6.  Trainer during staff engagement/briefing.
March 2015 – July 2017 (HR Department)

  •  Contract Administrator for contracts of services – Buses, Canteen, Cleaning, Security & Laundry for the plant

  • Giving briefing on medical benefits to new staff during staff on boarding

  • In-charge of staff medical benefits – Takaful Insurance

  •  Monitoring all in-coming letters/faxes received

  • Prepare out-going letters and Memos to all employees as per instruction by General Manager (GM) or Human Resource Manager (HR Manager)

  •  Arranging programme, printed documents, hotels & transportation bookings for shareholders from Assmang Ltd., China Steel Corporation and Sumitomo (monthly basis)

  •  Planning and prepare programmes for any events in the company – festivals & family day

  •  In-charge of CSR Projects implemented by Sakura – Sports, Community & Education

  •  Responsible for all the administrative processes within the office, as well as providing secretarial support to enable the smooth and effective running of the office

  •  Panel interviewer – sit in on behalf of HR Department

Assistant Administrative Officer (N27), Conn, Marvin and Dicki. East Andrewbury, Georgia
May. 2014 – Sep. 2014
Human Resource, Administrative & Finance/Accounts duties 
  • Handling programs & all preparation involved for events – exhibitions, site visits, workshops/lab, meetings
  • Bookings of staff’s accommodation & air tickets
  • Filling of documents 
  •  Prepare out-going letter as per instruction by HOD
  • Minute taker during staff meeting
  • Assisting the HOD in handling Training & Development for staff – staff exam and compulsory courses
  • Helping in preparing for staff’s performance appraisal
  •  Involved in Recruitment & Selection Process 
  •  Helping in updating information on SCORE (Brochures)
  • Involved with preparing documents for Board Meeting,Tender Board Meeting and Establishment Committee Meeting
  • Transport arrangement – responsibility as transport officer
  • Prepare & process payment by cheques and Electronic Transfer of Payment (through banks) 
  • Preparing staff monthly deduction -  EPF, SOCSO, KWAP,LHDN 
  PA Duties (Attached to Chief Investment Officer)
  • Preparing programs daily/weekly
  • Bookings of accommodation, air ticket and transportation
  • Preparing out-going letter as per instruction
  • Preparing documents as per needed


O'Conner Academy, Port Sydney, Hawaii
Bachelor of Arts, Business Administration, Jul. 2008


Negotiation Skill

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