Use This TemplateProfessional Summary
Customer-focused, performance-driven executive with extensive experience and verifiable success in the areas of pharmaceutical sales, marketing, and communications. Strong ability to develop strategic plans and drive execution to increase business growth, development, and revenues. Dedicated leader equipped with an entrepreneurial mindset, advanced technical skills, and exceptional customer service delivery. Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
Employment history
Certified Home Health Aide, Crona-Rolfson. West Johnnie, New Mexico
Jan. 2019 – Present
- Support patients with daily life activities they are unable to perform on their own
- Show compassion and listen to the patients every shift
- Record patients' medical history, vital statistics, or information such as test results in medical records.
- Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
- Interview patients to obtain medical information and measure their vital signs, weight, and height.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Prepare and administer medications as directed by a physician.
Manager / Server, Moen-Bahringer. New Bernieside, Arkansas
Jun. 2018 – Present
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
- Recruit staff members and oversee training programs.
- Resolve customer complaints regarding sales and service.
- Monitor customer preferences to determine focus of sales efforts.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Greet customers entering establishments.
Pharmacy Technician, Braun, Goldner and Bartell. Lake John, Vermont
Apr. 2015 – Dec. 2015
- Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques.
- Receive written prescription or refill requests and verify that information is complete and accurate.
- Establish or maintain patient profiles, including lists of medications taken by individual patients.
- Supply and monitor robotic machines that dispense medicine into containers and label the containers.
- Maintain proper storage and security conditions for drugs.
- Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels.
- Answer telephones, responding to questions or requests.
- Mix pharmaceutical preparations, according to written prescriptions.
- Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods.
- Prepare and process medical insurance claim forms and records.
- Price and file prescriptions that have been filled.
- Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.
- Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages.
- Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer.
- Compute charges for medication or equipment dispensed to hospital patients and enter data in computer.
Education
South Predovic College, South Francisco, Arkansas
High School Diploma, Jul. 2011
Skills
Management
Experienced
Customer Service
Expert
Critical Thinking
Dependable
Flexible
Interpersonal
Accountable
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More Job Descriptions for :
1
certified home health aide
- Provided nutritional support.
- Performed errands.
- Reported any changes to RN.
- Assiste with Ambulation and exercise.
- Monitored medications, weight and vital signs.
2
certified home health aide
- Assist clients with activities of daily living such as cooking,light house keeping,dressing and bathing.
- Make transportation arrangements as needed
- Maintain and follow health care plan.
- Assess patients’ general physical appearance to identify any changes needful to report.
3
certified home health aide
- Assist patients with bathing, oral hygiene, dressing, feeding and elimination as needed.
- Helped patients transfer in and out of bed, bathroom, and wheelchairs.
- Maintained a clean, healthy, and safe environment for patients.
- Assisted with ambulation and range of motion exercises.
- Reported any unusual circumstances in the patient’s condition or environment.
4
certified home health aide
- Support patients with daily life activities they are unable to perform on their own
- Show compassion and listen to the patients every shift
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