5 Amazing collections clerk Resume Examples (Updated 2023) + Skills & Job Descriptions

collections clerk

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collections clerk: Resume Samples & Writing Guide

Employment history

Chief Collections Clerk, UnitedHealth Group Minnetonka, Minnesota

October 2015 – Present

Assist with the preparation of monthly financial statements
Reconcile accounts receivable records
Negotiate payment arrangements with customers

Associate Collections Clerk, JPMorgan Chase New York, New York

April 2015 – September 2015

Maintain records of collections and status of accounts
Prepare and send customer reminder letters
Prepare and submit account statements

Entry Level Collections Clerk, Microsoft Redmond, Washington

April 2014 – March 2015

Maintain records of collections and status of accounts
Process customer refunds and credits
Investigate and resolve customer queries

Education

University of Texas, Austin, Texas

MD in Business Administration, February, 2014

University of Texas, Austin, Texas

Bachelor of Arts in Office Administration, February, 2010

Skills

Supervisory

Organization

Adaptability

Creativity

Data Analysis

Accounts Payable

10-Key

Cash Handling

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Employment history

Lead Collections Clerk, General Electric Boston, Massachusetts

May 2017 – Present

Process credit card payments
Monitor accounts to identify overdue payments
Assist with the preparation of monthly financial statements

Associate Collections Clerk, CVS Health Woonsocket, Rhode Island

December 2015 – April 2017

Follow up on past due accounts
Investigate and resolve customer queries
Prepare and submit account statements

Junior Collections Clerk, Walmart Bentonville, Arkansas

December 2014 – November 2015

Assist with the preparation of monthly financial statements
Generate reports on collections activity
Negotiate payment arrangements with customers

Education

Cornell University, Ithaca, New York

Project Management, October, 2014

Skills

Computer Literacy

Self-Motivation

Networking

Conflict Resolution

Data Analysis

Reconciliation

Collections

Typing

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Professional Summary

Highly organized and detail-oriented Collections Clerk with extensive experience in administrative and clerical duties. Proven ability to handle accounts receivable, collections, and customer service with accuracy and efficiency.

Employment history

Chief Collections Clerk, Google Mountain View, California

October 2011 – Present

Monitor accounts to identify overdue payments
Maintain records of collections and status of accounts
Negotiate payment arrangements with customers

Collections Clerk, General Electric Boston, Massachusetts

October 2010 – September 2011

Contact customers via phone, email, or mail to solicit payment
Generate reports on collections activity
Negotiate payment arrangements with customers

Entry Level Collections Clerk, Google Mountain View, California

October 2009 – September 2010

Contact customers via phone, email, or mail to solicit payment
Update customer accounts with payment information
Prepare and submit account statements

Education

University of Maryland, College Park, Maryland

Customer Service, September, 2009

Skills

Research

Social Media

Collaboration

Planning

Accounts Receivable

QuickBooks

10-Key

Spreadsheets

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Professional Summary

An experienced Collections Clerk with a proven track record of efficiently managing accounts receivable and ensuring timely payment. Possesses a strong attention to detail and excellent communication skills for effective collaboration with clients and colleagues.

Employment history

Chief Collections Clerk, Amazon Seattle, Washington

April 2013 – Present

Post customer payments
Prepare and submit account statements
Reconcile accounts receivable records

Associate Collections Clerk, Microsoft Redmond, Washington

November 2011 – March 2013

Negotiate payment arrangements with customers
Generate reports on collections activity
Maintain records of collections and status of accounts

Junior Collections Clerk, UnitedHealth Group Minnetonka, Minnesota

May 2011 – October 2011

Post customer payments
Negotiate payment arrangements with customers
Process customer refunds and credits

Education

University of Maryland, College Park, Maryland

Bachelor of Science in Business Administration, March, 2011

Skills

Leadership

Supervisory

Customer Service

Reliability

Spreadsheets

Microsoft Office

Collections

Filing

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Professional Summary

Highly organized and detail-oriented Collections Clerk with a proven track record of success in the administrative and clerical field. Skilled in collections, customer service, and problem-solving with a commitment to accuracy and efficiency.

Employment history

Senior Collections Clerk, JPMorgan Chase New York, New York

October 2014 – Present

Investigate and resolve customer queries
Follow up on past due accounts
Post customer payments

Associate Collections Clerk, Amazon Seattle, Washington

October 2013 – September 2014

Process credit card payments
Negotiate payment arrangements with customers
Update customer accounts with payment information

Jr. Collections Clerk, Apple Cupertino, California

May 2012 – September 2013

Prepare and send customer reminder letters
Follow up on past due accounts
Investigate and resolve customer queries

Education

University of Maryland, College Park, Maryland

Master of Science in Human Resources Management, March, 2012

University of Maryland, College Park, Maryland

Bachelor of Science in Accounting, March, 2008

Skills

Quality Assurance

Business Acumen

Analytical

Listening

Collections

Invoicing

Reconciliation

SAP

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collections clerk Job Descriptions; Explained

If you're applying for an collections clerk position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

collections clerk

Assigning repossessions.
Contacting dealerships.
Inputting important information into accounts.
Complete daily filing tasks.
Inputting invoices.
Opening and sending out mail.
Perform other duties as they are assigned.

collections clerk Job Skills

For an collections clerk position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Entry
Microsoft Office
Data Analysis
Typing
Filing
Accounts Receivable
Accounts Payable
Excel
SAP
Word Processing
Bookkeeping
Invoicing
Customer Service
10-Key
Banking
Credit Card Processing
Collections
Cash Handling
QuickBooks
Reconciliation
Spreadsheets

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your collections clerk Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Senior Collections Clerk, CVS Health Woonsocket, Rhode Island

January 2020 – Present

Assist with the preparation of monthly financial statements
Negotiate payment arrangements with customers
Contact customers via phone, email, or mail to solicit payment

Collections Clerk, Google Mountain View, California

January 2019 – January 2020

Post customer payments
Process customer refunds and credits
Prepare and send customer reminder letters

Junior Collections Clerk, General Electric Boston, Massachusetts

January 2018 – January 2019

Education

University of Florida, Gainesville, Florida

Project Management, December, 2017

Skills

Research

Emotional Intelligence

Reporting

Computer Literacy

Excel

Filing

Cash Handling

Credit Card Processing

Include your Contact Information and Job Descriptions

Missing job descriptions lessens your chances of getting hired.

Key Insights

Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
Keep job descriptions short but don't just list your jobs.
Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

How to Optimize Your collections clerk Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Senior Collections Clerk, JPMorgan Chase New York, New York

July 2015 – May 2022

Contac custumers via phone, email, or mail to solicit payment
Maintan records of collections and status of accounts
Assit with the preparation of monthly financial statments

Associate Collections Clerk, JPMorgan Chase New York, New York

July 2014 – June 2015

Moniter accounts to idenify overdu payments
Assit with the preperation of monthly finacial statments
Generate report on collections activty

Entry Level Collections Clerk, JPMorgan Chase New York, New York

December 2013 – June 2014

Follow-up on past due accounts
Negotiate payment arrangements with customers's
Generate report's on collections activity.

Education

Harvard University, Cambridge, Massachusetts

Office Administration, November, 2013

Skills

Documentation

Strategic Thinking

Visualization

Technical

10-Key

Data Entry

Cash Handling

Accounts Payable

Correct Grammar and Address Gap Years in Your Resume

Don't leave unexplained gaps in your work history.

Key Insights

When explaining gaps in your employment section, start by being honest.
Elaborate on the gap and show that you never stopped learning.
Explain and elaborate any gap in your work history by highlighting new skills.

collections clerk Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an collections clerk position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Chief Collections Clerk
UnitedHealth Group
Minnetonka, Minnesota

To the respected UnitedHealth Group Hiring Team

I am writing to express my interest in the Chief Collections Clerk role at UnitedHealth Group. As a Collections Clerk with 9 years of experience in Administrative & Clerical, I am confident that I have the necessary skills and expertise to succeed in this position.

Throughout my life, I have pursued my passion for Project Management and sought out opportunities to learn and grow. My experience in Administrative & Clerical has given me valuable skills such as Supervisory and Organization that have allowed me to improve professionally and personally. I am excited to bring these skills and my passion as a Collections Clerk to the position and work with a team of like-minded individuals to achieve our common goals.

Thank you for considering my application for the Chief Collections Clerk position. With my skills and the amazing team at this organization, I am assured that I can contribute to your organization's success and make a meaningful impact. Looking forward to a future where we can work together.

Kind regards,
Zoe Nelson
839-834-9473
zoenelson29@aol.com

Zoe Nelson

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