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sales administrator / customer service

  • Worked directly with Corporate & Franchisee Sales Manager.
  • Processed dealer and customer orders, credits and debits. 
  • Created new accounts and handled customer communications. 
  • Organized and managed convention participation for Corporate & Franchisee Sales Managers. 
  • Attended trade and industry shows and annual Dealer meeting. 
  • Created and implemented customer satisfaction surveys. 
  • Improved record keeping and audit trail for discounts and credits issued to customers. 

sales administrator

  • Responsible of ISO control documents in Factory. 
  • Manage Credentialing Corp Portals for Sales Team
  • Work with Finance team on several things such as; invoicing, collections, and payments.
  • Update customer pricings, review contracts and filing

sales administrator

  • Organised the ute and truck runs to clientele in Greater Brisbane
  • Communicated with walk-in clientele to determine needs and carry out transactions
  • Operated forklifts and cutting machinery
  • Support other dept managers.

sales administrator

  • Internal Support of Field Staff / Sales Representatives
  • System Updates
  • Liaising with Customers and Sales Representatives to ensure proper/ correct ordering of sensor equipment
  • and more

sales administrator

  • Aided in developing and implementing an Electronic Documentation Project and Shop Communications Project that helped to improve departmental communication and accountability
  • Implemented a “Six Day Turn Around Time” Project, improving customer satisfaction and relationships
  • Project Liaison for the Moog Holland Product Line Transfer helped decrease in overhead facilitated a line relocation
  • Acted as a major participant in the Salt Lake City Line Transfer, ensuring a smooth transition by providing frequent customer statusing and prioritizing work through the shop
  • Provided feedback and ideas as a negotiation team member for annual and long term contracts
  • My thorough understanding of the Federal Acquisition Regulation (FAR) and the International Traffic in Arms Regulation (ITAR) with military applications facilitated accurate applications