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1
patient access representative
- Be the first point of contact for patients in a healthcare facility.
- Responsible for maintaining a positive demeanor in all of my communicative efforts.
- When a new patient first visits healthcare facility, my job was to interview them to obtain their demographical and financial information.
- enter patient information at an efficient pace into hospital system.
- Fielding phone calls regarding billing issues, appointmentcancellations and all related kinds of concerns.
- Running insurance information and collecting insurance payments.
2
patient access representative
- Responsible for registering all patients who came through the emergency department as well as the main hospital.
- Register patients for surgeries, direct admissions and clinic visits.
- Responsible for intake and outtake of deceased patients. Coordination of autopsies, making arrangements with funeral directors, death certificate signing, and organ donations.
- Communication with other hospitals, doctors, and doctor offices to arrange direct admissions and emergent admissions to the cath lab.
- Finalize OR schedule every day
- Prepare paperwork for next day surgeries and procedures.
- Obtained insurance authorizations for both scheduled and urgent admissions, surgeries and outpatient diagnostic testing.
3
patient access representative
- Keep patient accounts up to date on insurance and demographics.
- Register Ambulances, walk-ins and Police Holds.
- Manage Emergency Room charts.
- Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer
4
patient access representative
- This job required a lot of human interaction
- talking with patients when they first came into the emergency room
- after they saw a doctor we would retrieve all their personal information
- This job also involved answering the phones every time someone called the hospital and connecting them to the best person to help them
- registered patients for any out patient procedures or women in labor.
5
patient access representative
- GREET PATIENTS
- REGISTER PATIENTS
- FAX AND SEND PAPER WORK
- ANSWER PHONES
- KEEP THE FRONT ORGANIZED
- TAKE PAYMENTS
- FILE PAPERWORK
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