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1

patient access representative

  • Be the first point of contact for patients in a healthcare facility. 
  • Responsible for maintaining a positive demeanor in all of my communicative efforts.
  • When a new patient first visits healthcare facility, my job was to interview them to obtain their demographical and financial information.
  • enter patient information at an efficient pace into hospital system.
  •  Fielding phone calls regarding billing issues, appointmentcancellations and all related kinds of concerns. 
  • Running insurance information and collecting insurance payments.   
2

patient access representative

  • Responsible for registering all patients who came through the emergency department as well as the main hospital.
  • Register patients for surgeries, direct admissions and clinic visits.
  • Responsible for intake and outtake of deceased patients. Coordination of autopsies, making arrangements with funeral directors, death certificate signing, and organ donations.
  • Communication with other hospitals, doctors, and doctor offices to arrange direct admissions and emergent admissions to the cath lab.
  •  Finalize OR schedule every day
  •  Prepare paperwork for next day surgeries and procedures.
  • Obtained insurance authorizations for both scheduled and urgent admissions, surgeries and outpatient diagnostic testing.
3

patient access representative

  • Keep patient accounts up to date on insurance and demographics.
  • Register Ambulances, walk-ins and Police Holds.
  • Manage Emergency Room charts.
  • Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer
4

patient access representative

  • This job required a lot of human interaction
  • talking with patients when they first came into the emergency room
  •  after they saw a doctor we would retrieve all their personal information
  •  This job also involved answering the phones every time someone called the hospital and connecting them to the best person to help them
  •   registered patients for any out patient procedures or women in labor.
5

patient access representative

  • GREET PATIENTS
  • REGISTER PATIENTS
  • FAX AND SEND PAPER WORK
  • ANSWER PHONES
  • KEEP THE FRONT ORGANIZED
  • TAKE PAYMENTS
  • FILE PAPERWORK