It Business Analyst Resume Examples

it business analyst

  • Served as a business liaison and communicated customer needs and expectations to various internal stakeholders
  • Worked as part of the extended User Experience Team in facilitating the processes, practices and principles necessary to delivering an exceptional customer experience
  • Supported teams to build better systems through understanding and exhibiting the Lean-Agile Mindset, SAFe Principles and systems thinking.
  • Conducted proactive root cause analysis and works with IT service providers to drive process improvements.

sr. it business analyst

  • Led the Infrastructure budget and forecast processes, such as annual budget planning, quarterly reconciliation and ad hoc infrastructure requirements 
  • Proposed, designed, developed and implemented a strategy in line with the industry’s future direction. 
  • Understood business challenges and developed solutions to provide competitive solutions 
  • Created customer daily journeys and personas for diverse portfolios
  • Led the  transformation journey to a trusted adviser for stake holders and end users
  • Planned the global Data Center migration and modernizing projects 

senior it business analyst

  • Managed the end to end integration testing and coordinated the communication between the developers and stakeholders
  • Supported end-users with legal documents development and verification process for use in creating insurance policy documents
  • Prepared manuals and trained workers in use of new forms, reports, procedures or equipment, according to organizational policy.
  • Planned study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.

it business analyst

  • Diagnostique et traitement des incidents par un support fonctionnel de niveau N2/N3 (Support applicatif) tout en respectant les délais de prise en charge et indicateurs SLA mis en place du groupe.
  • Identification des incidents récurrents et catégoristaion des problèmes applicatifs (Evolution corrective/Evolution améliorative).
  • Animation des points de suivi d’activité et du comité du pilotage avec les responsables opérationnel d’applications et leurs managers.
  • Etude du besoin avec les responsables applicatifs métier et rédaction des spécifications fonctionnelles.
  • Estimation de charge et élaboration du chiffrage/devis pour les demandes d’évolution.
  • Accompagnement des équipes téchniques dans la compréhension des aspects fonctionnels des applications et les workflows métier.
  • Mise en place et éxecution des plans de tests de non regression, dans le cadre du suivi et validation des correctifs et évolutions déployées.

sr. it business analyst

  • Liaison between information technology analysts, design, configuration, testing and maintenance of case management systems to ensure optimal operational performance.
  • Defines and documents customer business functions and processes.
  • Create functional requirements in use cases. Coordinate requirements walk-through and sign-offs, verifying with user representatives/stakeholders that use cases and process models accurately portray specific business needs.
  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

senior it business analyst

  • Removing impediments
  • Coaches the Scrum Team
  • Supporting the team
  • Promoting Agile/Scrum across the company

it business analyst

  •  Project bidding through online portals. 
  • Requirement gathering & analysis, documentation, preparation of  mockups.
  •  Create wireframes, process flows and use case diagrams. 
  • Analyzing and understanding the Business Needs.
  • Facilitate daily stand-up meetings and work on impediments. 
  •  Demonstrate implemented the solution to the client and ensure commitments on quality, scope, 
  • time and budget. 

it business analyst (junior)

  • Providing leadership, training, coaching, and guidance to junior staff.
  • Allocating resources and maintaining cost efficiency.
  • Managing projects, developing project plans, and monitoring performance.
  • Updating, implementing & maintaining procedures.

it business analyst

  • Understanding business needs and objectives.
  • Liaising with clients to identify and define requirements.
  • Facilitating project team meetings and meetings with business representatives.
  • Act as the point of contact and communicate to all participants.
  • Creating and maintaining comprehensive project documentation.
  • Monitoring project progress and handling any issues that arise.
  • Coordinating the efforts of several business analysts on a project.

it business analyst

  • Prioritizing initiatives based on business needs & requirements.
  • Serving as a liaison between stakeholders & users.
  • Identify test scenarios, develop test scripts, and execute testing in support of system and User Acceptance Testing (UAT) as well lead user acceptance tests and provide the functional support to users 
  • Prise en charge des évolutions fonctionnelles notamment liées à l’outil de la GMAO Maximo (Workflow, conception des applications, Imports en masse des données via MXLoader dans la base de données, rédactions des requêtes sql à la demande du client pour implémentation dans le module Planificateur)
  • Capitalisation sur le savoir faire via des procédures à destination de l’équipe et des différentes filiale.
  • Formation et montée en compétence des équipes N1.5 dans le cadre du Shift lift des tâches administratives.
  • Requirement Gathering and Analysis for Software development life cycle.