Front Office Receptionist Resume Examples

front office receptionist

  • Greet professionally, register and assign rooms to customers.
  • Verify customers’ credit and establish the method of payment, record data to the system in use.
  • Answer inquiries about resort  services and resolve complaints.
  • Arrange telephone answering services, deliver mail and packages, and appointment for resort services.

front office receptionist

  • Performs clerical and client services tasks required for the greeting, registration, and processing of scheduled and unscheduled clients
  • Utilizing customer service skills, answers incoming calls and provides assistance, makes appointments, routes calls as appropriate, or provides information to the caller
  • Greeted incoming customers in a professional manner and provided friendly knowledgeable assistance.
  • Greeted more than 100+ visitors daily and customers upon arrival. 

front office receptionist

  • Take and edit before and after photos of patients for the doctors website.
  • Keep front office/exam rooms stocked and clean.
  • Customer Reception in the front office, such as checking in, responding to customer requests and escorting hotel guests
  • Concierge service: responsible for serving Korean guest, such as tourist attraction recommendations, booking, limousine service and ensuring customer service satisfaction

front office receptionist

  •  Interview patients to complete insurance and privacy forms.
  •  Receive insurance co-pay payments and post amounts paid to patient accounts.
  •  Schedule and confirm patient appointments, check-ups and physician referrals.
  • Scan in all orders and results from any test in the patients correct chart.
  • Set up lunches with medical reps for doctors to talk about new medication or current ones needed for samples.

front office receptionist

  • Capable of communicating and motivating colleagues, having a productive team as a result
  • Customer complain handling requires performing high EQ and having a positive attitude
  • Maintaining a high-level performance even though a long-term shifting rotation
  • Achievement – top reception of up-sell constantly for half years
  • Achievement – guest recognition and comment card for three months