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6

front office receptionist

  • Answering multiple phone lines while maintaining a polite, consistent phone manner using proper telephone etiquette
  • Schedule, reschedule, and verify patient appointments; schedule appointments 
  • Protects patient confidentiality, making sure it’s secured by not leaving patients information in plain sight and logging off the computer before leaving it unattended.
  • Responsible for closing the office and keeping the reception area clean and organized.
7

front office receptionist

  • Telephone Operator.(PABX)
  •  Coordinating departure/arrival times and information and taking payments on the OPERA in- house computer system. 
  • Up selling during the over booking. 
  • Updating of guest profiles.
  •  Update and maintain information packs and guest registration books.
  •  Coordinating departure/arrival times and information and taking payments on the OPERA Update and maintain information packs and guest registration books. 
8

front office receptionist

  • Handle guests check in and check out procedure 
  • Deal with bookings through email and telephone 
  • Organise guest meetings and appointments 
  • Handle wake up calls 
  • Prepare bills and required documentation 
  • Enter guest online data
9

front office receptionist/switchboard operator

  • Verify customers’ credit, and establish how the customer will pay for the charges made onto their account.
  • Issue room keys and escort guest to room
  • Post charges, such those for rooms, wine, private candlelight dinners, and room upgrade fees.
  • Greet and welcome patients professionally and cheerfully in person and on phone,answer and direct enquires to designated department.
10

front office receptionist

  • Prepare trucks to be loaded by weighing them and preforming general math tasks to ensure they weighted properly after pick up.
  • Answered phones to help provide accurate and prompt information on loads or shipments to drives on the road.
  • filed and organized many separate orders at the same time while still giving customer service help. 
  • helped deal with angry clients by resolving their issues in a way that was mutually beneficial to both parties.