Deputy Manager Resume Examples

deputy manager

  • ICICI is my first job joined on April 2018 ( Deputy Manager )in Home Loan department as a Branch Operation Manager(Andheri HUB).
  • Apart from this I worked in Sentevita Hospital (Ranchi) as a receptionist. 
  • Tuitor for Cochin center for Maths(Patna).
  • Life is all about to explore yourself.

deputy manager

  • Creating various branding and lead generating options through digital platform by selling Ad space to different builders on their upcoming projects or currently ongoing project through variety of products bundles.
  • Making the Branding and Pitch Presentations for the client to introduce them with our products.
  • Building up & executing the Marketing Plans for the Projects, Strategy Plans for builders.
  • Handling top 28 accounts of Mumbai acquired by roofandfloor.com in Mumbai, like Lodha Group, TATA Housing, Rajesh Lifespace, Space India, Kanakia Group etc.

deputy manager

  • Ensure stability of income from existing set of clients and explore avenues for new income generation from existing as well as new clients
  • Add value to the client and stay ahead of the competition by structuring and implementing innovative deals in working capital, term loan and project finance
  • Use credit knowledge and knowledge of various products for deal structuring
  • Add value to the client and stay ahead of the competition by structuring and implementing innovative deals
  • Maintain relationships with business banking to originate business
  • Manage relationship with the customers by increasing the book size
  • Manage trade finance, general blog operation for cash management services i.e., working capital cycle of the company 

deputy manager

  • Provided the strategic allocation of resources to various departments and managers in alignment with needs.
  • Streamlined communication channels between management and employees.
  • Led and educated team on customer relationship management techniques.
  • Led product development team and delivered VAS/ IVR projects.
  • Led application development department and delivered WAP/WEB and Mobile apps for telecom clients.
  • Worked closely with software development and testing team members to design and develop robust IVR solutions to meet client requirements for functionality, scalability and performance.

deputy manager

  •   Training and Coordinating the Field Executive  
  •   Driving Agency to achieving their Target
  •   Monthly self check done in audit checklists
  •   Timely updates and suggestions provided to the business

deputy manager

  • Collection from outstanding and Fresh Due
  • Pitching Advance Payment to the client and adding additional revenue for the company
  • NPS (Net Promoter Source): To achieve 60% Customer satisfaction
  • Take referral leads to acquire new business
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions,  are taken

deputy manager

  •  Leading Vendor helpdesk and helping sellers in resolving queries related to payment, order processing, and Catalog 
  • Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis
  • Regular monitoring operation activities and challenges of the team to improve team efficiency
  • Identify service gaps and build product solution to address the gap 
  • Empower employees/TL to solve problems and through the employee development program
  • Monitor and analyze business performance and  trends and report to the senior managers
  • Interact with internal teams and external 3rd party vendors to troubleshoot and resolve complex problems 

deputy manager, retail emi cards

  • Part of the launch team with key focus on research, system development, portfolio management and revenue generating projects
  • Successfully identified the initial categories for business through primary and secondary research
  • Identified partners which had a strategic fit with our business and initiated collaborations talks
  • Liaised with the Risk team to help determine the risk rules and risk bands which were instrumental in policy creation
  • In depth study of the Bajaj EMI card portfolio for opportunity sizing,identifying process gaps and implementing interventions in the new business
  • Liaised with the IT team to work on system development of the EDC POS machines& Web POS to include the functionality of product financing and invoice financing through Bajaj EMI card
  • Liaised with Banking team to activate instant registration of NACH mandates which helped in scaling up business for REMI and increased the Authorization rate

deputy manager(system analyst)

  • Worked as a System Analyst with HDFC Bank, Mumbai for 14 months.
  • Within this period, have got an experience in Unix, SQL, PL/SQL, Weblogic and successfully handled the Private Banking application of the bank.
  • Coordinated users’ requirements and provided technical support.
  • Dealt with vendors and different teams to understand the users’ issues and worked accordingly.
  • Added and managed new functionalities to the existing system.
  • Analyzed data performance and implemented changes necessary to improve execution time and the turn-around time.
  • Helped in timely audits for the bank

deputy manager

  • Working with various products including equities, bonds, options, futures
  • Performing month-end close processes/financial statement preparation
  • Analyzing fund performance on a daily and monthly basis and calculation of NAV 
  • Meeting expectations of fund participants, adhering to deadlines
  • Reconciling the funds positions/securities to outside sources
  • Posting accounting entries for portfolio management service (PMS) and Alternate investment fund (AIF)
  • Prepare for and respond to regulatory inquiries.