Business Associate Resume Examples

business associate

  • Contact customers to persuade them to purchase our services.
  • Confer with potential customers regarding equipment needs.
  • Plan, develop, and provide training programs, using knowledge of the effectiveness of methods.
  • Train the sales persons  in techniques and skills and dealing with the customers.

sr. business associate

  • Answer calls professionally to provide information about products ad services, take cancel orders or obtain details of complaints
  • Keep records of customer interactions an transactions, recording details of inquiries, complaints and comments, as well as actions taken. Process orders, forms and applications
  • Follow up to ensure that appropriate actions were taken on customers request.
  • Refer unresolved customer grievances or special request to designated departments for further investigation.
  • Coordinating with various teams/department to provide resolution to customer concern

business associate

  • Working with Product Managers to define the product strategy and roadmap for the Human Resource Management System Product[HR-One]. 
  • Knowledge in gathering, analyzing and documenting business requirements and developing BRD, FRD and SRS on Confluence tool. 
  • Framing user stories and co-ordinating with the development team for building the product. 
  • Expertise in use of Balsamiq tool for wireframing as per the brainstorming sessions and coordinating with the designers. 
  • Part of implementation team as a Technical Writer to create and write  tutorials to help end-users or clients to use the product. 

business associate (team lead)

  • Provide analytical and valuable insights for decision-making support for key projects and management.
  • Work closely with business units to understand business objectives, gather data requirements and define primary metrics (KPIs) and methodologies 
  • Integral part of team throughout data gathering, data analysis framework involving data cleaning, processing, analysis, and visualisation.
  • Acquire data from primary or secondary data sources and maintain databases/data systems.
  • Generate statistical data analysis reports in order to build dashboards and visualizations, advising senior management regarding data trends, outcomes and projections.
  • Developing a VB/Python script for Automate the recurring report and scheduling reports on the task scheduler.

business associate

  • Prepare budgets and submit estimates for program costs as part of every project plan development.
  • Provide presentation and product demonstration support during the introduction of new products and services to the staff.
  • Register Patients
  • Verify insurance information

business associate

  • Conducted personal sales: managing and maintaining company targets and working towards company KPI’s
  • Led a team of 10-15 sales contractors
  • Directing recruitment for said sales contractors, including: sourcing talent, conducting recruitment process and initial training programs for transition period.
  • Experienced in customer relationship management while doing market research to identify potential customers for investment in company’s products

business associate

  • Study current clients’ product offerings, analyze market behavior and gather user feedbacks.
  • Suggest and build future marketing tools through web-technologies, enabling adoption of newer technologies and analyze fitment to enhancement customer experience.
  • Analyzed and built system to track inventory of product and service, sales data and instant update of product and service information through Content Management Tool.
  • Trained new hires and maintain of utilization data for all associates.

senior business associate

  • Transitioned business process for a leading UK utility company
  • Managed all stages of collections by successfully collecting, negotiating prepayments and also providing solutions to recover debt owed through customized payment plans. 
  • Resolve inconsistencies and prepare adjustments 
  • Meeting monthly sales targets and forecasting customer sale trends as well as ensuring complete customer satisfaction
  • Initiated all collection activities (telephonic calls, letters and emails). 
  • Resolve inconsistencies and prepared adjustments. Meeting monthly sales targets and forecasting customer sale trends as well as ensuring complete customer satisfaction

business associate

  • Contact clients, claimants and providers to arrange appointments for independent medical
  • assessments.
  • Create and mail correspondence to claimants, clients, and service providers.
  • Data base file creation and maintenance using mainframe.
  • Ensured work aligned with service levels agreed and client requirements.
  • Reviewed invoices, payment requests, advance requests, expense reimbursements and proper coding, prior to approval.
  • Followed procedures, documentation, instructions and Audit & Business Controls guidelines from both client and company.

business associate

  • Service Coordinator member in RCOM Enterprise Department (Broadband Wireline Business). Presently handling service delivery process and DELETE servie order request for broadband enterprise (High Value) customers.
  • Coordinate with all CSAM (Customer Service Assurance Manager) feild team along with back-end team to resolve their customer issues regarding network related activities.
  • Worked on different tools like Clarity, BMC Remedy, CRM (Clarify), Microsoft Excel and Word.
  • Maintaining daily SLA reports and escalations reports.
  • Review and Analysis all the reports on the daily basis with circle team.
  • Handling services, termination service order for broadband enterprise. 
  • Also raised SO (Service Order) on customer requirment.