resume

Not in love with this template? Browse our full library of resume templates

boy

Build your resume in 15 minutes

Use professional field-tested resume templates that follow the exact resume rules employers look for.
16

assistant front office manager

  • Responsible leader and trainer to front desk team ensuring they are mentored, supported and empowered to provide the highest quality of service at all times 
  •  Maintain an organized and comprehensive filing system with documentation of purchases, schedules, forecasts, reports and tracking logs 
  • Assist in all interviewing, hiring, training of front desk agents, ensuring that they meet the Fort’s standards of service 
  • Ensure compliance to departmental Standard Operating Procedures, assist with training and mentoring to increase staff knowledge and ability to perform well 
17

assistant front office manager

  • Monitored all executive floor executives to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure. 
  •  Review arrival list for all arrivals and VIPs to check room allocations, amenities and special requests.
  • To integrate and train employees, providing support for skills development.
  • Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events.
18

assistant front office manager

  • Perform all Front Desk Guest Services Agent duties
  • Oversee the daily operation of Front Office, Concierge/Front Drive & Lobby Shop
  • Responsible for rostering of a team of 20 4 weeks in advance-including Front Desk, Reservations, Switchboard and Duty Managers within budget costs and EBA conditions 
  • Gathering information and chairing daily meetings with all Hotel departments, as well as chairing staff meetings
  • Attending Revenue Management and Executive Meetings to report on business forecasts and budgets
  • Coordinating and conducting staff training and performance reviews
  • Implementing and keeping policies and procedures up to date
19

assistant front office manager

  • Develops high-quality relationships with guests throughout their stay. 
  • Oversee and supervises guest arrivals and departures with the front office executive and duty managers. 
  • Ensure that personalized service is offered to each and every guest. 
  • Ensures that the pricing policy and internal audit procedures are duly applied. 
20

assistant front office manager

  • Perform payroll functions, such as maintaining time keeping information, processing and submitting payroll
  • Answer telephones and give information to callers.  Take messages, or transfer calls to appropriate individuals.
  • Operate office equipment, such as fax machines, copiers, or phone systems.  Arrange for repairs when equipment malfunctions.
  • Review work done by others, by checking for correct spelling and grammar.  Ensuring company format and policies are followed in addition to recommending revisions.