
Andrew Smith
Professional Summary
Tenured administrative professional with extensive experience providing support to a well established Information and Communication Technologies. Analytical, detail-oriented leader adept at multitasking within a fast-paced environment. In-depth knowledge of standard office procedures, software, and machines; proficient use of Microsoft Office Suite, scheduling software, the internet, and database software. An energetic and passionate leader who can comfortably manage people, processes, and technology.
Education
Connelly University, Lake Tad, Mississippi
Bachelor of Arts, Mass Communication, Feb. 2014
Employment history
Project Administrator, Auer-Bernhard. North Darrellstad, Arizona
Oct. 2019 – Present
- Prepare and process medical insurance claim forms and records.
- Working with project team members and maintaining complete and accurate records for multiple jobs
- Performing clerical support functions (varies based upon the need)
- Establishing and maintaining effective communication and coordination with company personnel, including management.
- Ensuring that work area is clean, secure, well- maintained and for completing special projects and miscellaneous assignment as required
- Making payments for per diems for senior consultants
- Responsible for visas, stay and work permits for consultants
- Managing petty cash and ordering office stationery and supplies
- Use of most current templates for standard documents.
- Assist with managing Project Manager’s schedule.
- Coordinating weekly project meetings and taking down minutes and circulate after the meeting
- Proofread, distribute and file all Project Manager correspondence
- Maintaining employees files both hard copies and electronically
- Managing employees time sheets
- Overseeing all travel arrangements (booking air tickets, accommodation, airport pickup) for all consultants, partners and donors
- Responsible for compiling employee’s leave days and sending them to the head of the Human Resources in Zimbabwe
- Controlling vehicle log book and managing the project fuel card
- Make recommendations to management concerning such issues as staffing decisions or procedural changes.
- Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.
Ambassador (Volunteer), Zboncak, Zboncak and Welch. Schmelerland, Oregon
Apr. 2019 – Present
- Counsel students regarding educational issues, such as course and program selection, class scheduling and registration, school adjustment, truancy, study habits, and career planning.
- Prepare students for later educational experiences by encouraging them to explore learning opportunities and to persevere with challenging tasks
- Acting as a bridge between scholarship providers and students
- Being a role model to both boys and girls
- Identifying students in need and sponsors
- Promoting programs that aim at keeping both boys and girls in school
Human Resource and Administrative Officer, Yost LLC. Klockofurt, Michigan
Jan. 2019 – Mar. 2019
- Process paperwork for new employees and enter employee information into the payroll system.
- Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
- Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.
- Keep track of leave time, such as vacation, personal, and sick leave, for employees.
- Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
- Interpret and explain human resources policies, procedures, laws, standards, or regulations.
- Hire employees and process hiring-related paperwork.
- Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
- Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
- Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
- Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
- Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
- Identify staff vacancies and recruit, interview and select applicants.
- Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization.
- Administer compensation, benefits and performance management systems, and safety and recreation programs.
- Arranging for the repair of any broken-down office equipment
- Carrying out large volumes of filing while retaining a good level of accuracy and efficiency
- Maintaining an effective administration system
- Managing the employee’s welfare. i.e. sickness and funerals
- Coordinating office procedures
- Ordering and maintaining office stationery and equipment
- Assisting in archive management
Administrative and Accounts Assistant, Waters Inc. North Terisaberg, Oregon
Oct. 2015 – Nov. 2016
- Schedule and coordinate meetings, appointments, and travel arrangements for supervisors and managers
- Developed new filing and organizational practices, saving the company from unnecessary expenses
- Maintain utmost discretion when dealing with sensitive topics
- Manage travel and expense reports for department team members
- Provide clerical and administrative support to management as requested
- Acting as the point of contact for external and internal clients
- Processing staff payrolls, keeping account of finances and updating staff files
- Helping on the reception area in absence of the receptionist
- Managing petty cash and purchasing office suppliers
- Loading fuel in the clinic card and keeping the vehicle fuel card
- Manage Customer Service personnel and conduct regular performance reviews
- Create a database of patient referrals and follow up regularly with local surgeon or partner organizations
- Updating and maintaining policies and procedures
- Managing the diary for the Administrative Director
- Petty cash management and fuel reconciliations
- Responding to inquiries from external parties and employees
- Preparing, edits and dispatches as requested by the Administrative Director
- Typed documents such as correspondence, drafts, memos, and emails, and prepared 3 reports weekly for management
Youth and Women Empowerment Coordinator (Volunteer), Schulist Inc. Tomibury, Kansas
Mar. 2014 – Aug. 2014
- Organizing fundraising for the education of young people
- Tutoring students on after school programs
- Providing after school feeding programs
- Coordinating adult literacy programs
- Conducting community mobilization and sensitization meetings on HIV/AIDS
- Ensuring participation of youths and women in the community activities
- Advocating for human rights and child protection issues
- Writing proposals for grants to donors and reports
After School Program Coordinator (Volunteer), Stark, Watsica and Raynor. New Melbaberg, New Jersey
Jan. 2014 – Feb. 2014
- Offering Computer lessons to students from 5 different secondary schools
- Conducting lessons to girls on HIV/AIDS and on life skills
- Providing vocational training to women
Front Office Manager (Undergraduate Assistantship- Part time), Baumbach Group. Kuhlmanport, Connecticut
May. 2011 – Jul. 2011
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Greet persons entering the clinic, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Receive payment and record receipts for services.
- Hear and resolve complaints from customers or the public.
- Schedule appointments and maintain and update appointment calendars.
- Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
- File and maintain records.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Process and prepare memos, correspondence, and any other documents as directed by the clinic director
- Analyze data to determine answers to questions from customers or members of the public.
Awards
Personal info
Phone:
(000) 000-0000
Email:
[email protected]
Address:
287 Custer Street, Hopewell, PA 00000
Languages
English
Tumbuka
Chichewa
Skills
Project Design and Implementation
Social Research and Data Management
Research writing, monitoring and evaluation
Partnership Building skills
Gender Programming skills
Human Resource and Administration Management
Leadership skills
Financial and Project Management skills
Communication skills (verbal, non-verbal, Skype, LinkedIn)
Computer skills (Ms Office, Excel, Google Spread sheets, Power Point, Publisher), Social Media- Facebook, Twitter and Instagram
Andrew Smith
Professional Summary
Highly-ethical, qualified professional armed with extensive experience developing and executing strategic plans to lead organizations business development, financial growth, and long-term sustainability. Superb ability to succeed in challenging, high-pressure, deadline-driven environments.
Proactive, friendly customer service skills, dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.
Proactive, friendly customer service skills, dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.
Employment history
Project Administrator, Hills LLC. Derekstad, South Dakota
Apr. 2020 – Present
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
- Analyze internal processes and recommend and implement procedural or policy changes to improve operations.
- Analyze data gathered and develop solutions or alternative methods of proceeding.
- Prepare manuals and train workers in use of new forms, reports, procedures or equipment, according to organizational policy.
- Direct and coordinate activities involving sales of manufactured products and services.
- Review violations of computer security procedures and discuss procedures with violators to ensure violations are not repeated.
- Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
- Direct or coordinate activities of project personnel.
- Assign duties, responsibilities, and spans of authority to project personnel.
Fire Service Technician, Mohr-Braun. Petrinaport, Arizona
Jan. 2019 – May. 2019
A Fire service technician must have the skills below:
- Read and interpret maintenance manuals, service bulletins, and other specifications to determine the feasibility and method of repairing or replacing malfunctioning or damaged components.
- Inspect completed work to certify that maintenance meets standards
- Replace or repair worn, defective, or damaged components, using hand tools, gauges, and testing equipment.
- Assemble and install electrical, plumbing, mechanical, hydraulic, and structural components and accessories, using hand or power tools.
- Install and align repaired or replacement parts for subsequent riveting or welding, using clamps and wrenches.
- Follow supervisors' instructions as to which parts to restore or replace and how much time the job should take.
Education
Boyle Academy, East Rochell, Missouri
Bachelor of Information Technology (Business Analysis), IT, Jan. 2018
Personal info
Phone:
(000) 000-0000
Email:
[email protected]
Address:
287 Custer Street, Hopewell, PA 00000
Skills
Business Planning
Lead Generation
Project Investigation
Time Management
General IT
Microsoft Office Suite
Business Management
Project Management
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