
Professional Summary
Motivated and adaptable team player with prior experience in fast-paced environments (office and food service environments). Detail-oriented, energetic professional dedicated to meeting the needs of all people. Focused on building positive relationships with co-workers and meeting professional challenges and assignments with ambition and confidence.
Recently asked to become a member of the Simmons College Honor Board. Warren Fellow at the Holocaust Museum (Houston, Texas). Certified in CPR, AED, and First Aid. Pursuing a Masters in Teaching (secondary education) and a certification in Special Education.
Recently asked to become a member of the Simmons College Honor Board. Warren Fellow at the Holocaust Museum (Houston, Texas). Certified in CPR, AED, and First Aid. Pursuing a Masters in Teaching (secondary education) and a certification in Special Education.
Employment history
Office Assistant, Jacobs, Franecki and Oberbrunner. Rickside, Texas
Aug. 2018 – Present
- Preform daily office operations (i.e. routing calls to proper offices within the college)
- Respond to/direct emails to proper offices and/or faculty/staff members (student/families/staff/outside groups and interests)
- Respond to questions from students/families/staff
- Schedule some appointments (primarily for Dean of students); records information and appointment requests for assistant Deans
- Track student data (absences, transfers, withdrawals, honor board violations/hearings)
- Conduct research when necessary for certain projects; Research possible honor board violations (plagiarism)
- Aid in the operation of social media accounts when necessary
Eco-Teens Co-Coordinator/Administrative Assistant, Hyatt-Beer. Pourosmouth, Washington
May. 2017 – Jul. 2017
- Preform daily office operations (answer/direct phone calls, respond to emails, schedule meetings, file important paperwork)
- Organize student medical forms and input data for employees in charge of student programs
- Collect paperwork and input data for CORI and SORI forms
- Organize and input data for student/youth employees (aid students in preparation and completion of paperwork required by the city of Boston for student summer employees)
- Communicate with local non-profits and schedule volunteer opportunities for student employees and student/adult volunteers
- Attend meetings with non-profits, local charities/environmental charitable organizations, economic development agencies, local artists, etc. to schedule future student meetings, volunteer/service opportunities, and educational programs for students
- Design curriculum for students focused on job preparation, environmentally-friendly initiatives, and interpersonal skill development/conflict resolution
- Schedule/attend educational field trips for students
- Attend staff meetings to increase productivity and to discover areas of improvement
- Attend service/volunteer opportunities with students
- Aid in the preparation for community gatherings/student presentations
Please Note: The position of Administrative Assistant continued throughout the summer on a decreased level once students (Eco-Teens) arrived for their program in mid/late June. The position was later filled full-time at the end of August after the transition period for the organization.
Waitress, Collins-Johns. North Lucilla, Alabama
Mar. 2016 – Jun. 2016
- Waitressing
- Hostessing when needed
- Dishwashing when needed
- Train new employees
- Aid in the creation of new menus/menu items
- Assist in catering opportunities
- Order stock items/take note of inventory levels when needed
- Daily cleaning practices
Tutor, Hagenes-Tromp. West Thresa, Florida
Mar. 2016 – Apr. 2016
- Tutored high school students in the following subject areas: reading and writing (ELA), history, and biology.
Education
Northern Massachusetts Institute, Damienmouth, North Dakota
Bachelor of Arts, History and Political Science, Present
Skills
Project Management
Microsoft Office Programs
Google Programs
Social Media Operations
Communication
Research
Appointment Scheduling
Writing
Organizing/Filing Information
Professional Summary
Accomplished Administrative Support professional practiced at addressing all aspects of business office needs, including file and document management and inventory allocation; directing and assisting visitors and resolving administrative problems and inquiries. Immense ability to schedule appointments and maintain calendars along with the remarkable ability to communicate, both orally and in writing.
Employment history
Office Assistant, Mraz Group. Feestberg, Arizona
Apr. 2018 – May. 2018
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Create, maintain, and enter information into databases.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Make travel arrangements for executives.
- Coordinate conferences, meetings, or special events.
- Operate office equipment, such as copiers, or phone systems and arrange for repairs when equipment malfunctions.
Office Executive, Harber, Stehr and Hickle. Mollietown, New Jersey
Jan. 2016 – Jan. 2017
- Prepare invoices, reports and other documents.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Perform general office duties, such as ordering supplies and maintaining records management database systems.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Provide services to customers, such as order placement or product information.
- Deal with customer queries and complaints.
Service Executive, Turcotte, Gorczany and Shanahan. New Ashleebury, Minnesota
Nov. 2014 – Mar. 2015
- Support efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Greet incoming visitors professionally and provide friendly, knowledgeable assistance.
- Processing customer orders.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Confer with customers by telephone or in person to provide information about services, take or enter orders, cancel accounts, or obtain details of complaints.
Customer Service Representative, Gutkowski-Koss. North Sulema, West Virginia
May. 2014 – Aug. 2014
- Promote available products and services to customers during service, account management and order calls.
- Suggest new procedure to persuade cancelling customers to stay with company, resulting in a good decrease in cancellations.
- Respond to customer requests for products, services and company information.
- Engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Maintain database.
- Build sustainable relationships and engage customers by taking the extra mile.
Education
South Stamm, New Nanette, Rhode Island
Master of Arts, Economics, Present
Western Littel Institute, Cammyton, Illinois
Bachelor of Commerce, Commerce, Jul. 2015
Southern Mayert University, Lake Willtown, Minnesota
Intermediate, Commerce, Jul. 2012
West Deckow, North Leone, Virginia
High School, Commerce, Feb. 2010
Additional information
Languages
English
Hindi
Skills
Willingness to learn
Time Management
Organized
Flexible
Detail oriented
Good communication skills
Professional Summary
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Multicultural awareness with a high level of adaptability.
Education
West Idaho Academy, Port Garryhaven, Connecticut
Associate of Applied Science, Computer Information Systems, 2001
Employment history
Office Assistant, Hauck-Grant. Oliveshire, Tennessee
Jan. 2019 – Jun. 2019
- Worked in temporary assignments providing office and accounting support for CityFuel and FIRST.
- Use computers for various applications, such as database management or word processing.
- Provide services to customers, such as order placement or account information.
- Created and managed promotional material and proposals for the attainment of new customers.
- Receive payments and post amounts paid to customer accounts.
- Reviewed and approved purchase orders for existing and new customers.
Transcriptionist, Konopelski-Jerde. North Veta, Illinois
Nov. 2016 – Mar. 2017
- Listen to the recorded dictation of insurance claims.
- Transcribe and interpret the dictation into Word documents.
Contact Center Representative, Hartmann LLC. East Jonah, Texas
Apr. 2015 – Dec. 2015
- Advice and offer financial products and services to consumers and small business members.
- Handle multiple banking transactions with accuracy
- Create new loan and credit applications
- Manage various customer service requests and complaints by phone, e-mail, and chat
Sales & Service Specialist, McDermott and Sons. West Darrickberg, Hawaii
Nov. 2003 – Oct. 2010
- Advice and offer financial products and services to consumers and small business customers
- Open deposit accounts, handle loan and credit applications, and manage various customer service requests and problem resolution.
- Supervise and train new associates in cash and transaction handling, and cross-selling products.
- Leverage in depth product knowledge to assist branch in meeting goals.
Skills
Notable teamplayer
Excellent verbal and writing skills in Spanish
Proficient in Microsoft Office Suite
10+ years of experience providing customer support and resolution
Highly organized with superior attention to detail
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More Job Descriptions for office assistant Resumes
1
office assistant
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
- Create, maintain, and enter information into databases.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Examine claims forms and other records to determine insurance coverage.
2
office assistant
- Answer telephones and give information to callers, take messages, or transfer calls to the brokering department.
- Create, maintain, and enter information into our personal database.
- Set up and manage electronic filing systems, recording new information, updating paperwork, or maintaining documents, such as beverage or food license information.
- Greeting walk-in customers or in-bound callers and handle their inquiries on obtaining Health, Food, or Beverage Licenses in the State of Florida.
- Complete License Application or transfer forms in accordance with company and State procedures.
- Schedule and confirm appointments.
- Open, read, route, and distribute incoming mail or other materials and respond to email inquiries.
3
office assistant
- Operate office equipment, such as fax machines, copiers, shredders, and phone systems
- Answer telephones and give information to callers, take messages, and transfer calls
- Manage filing systems and file/update client information
- Collect and sort mail
- Organize papers, books, and toys
- Greet and check-in/out clients
- Interact with patients
4
office assistant
- Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
- Maintain records for each case, including contacts, telephone numbers, and actions taken.
- Enter tax return information into computers for processing.
- Send notices to taxpayers when accounts are delinquent.
- Answer questions from taxpayers and assist them in completing tax forms
- Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures.
5
office assistant
- Managing filing system
- Updating paperwork,maintaining documents and work processing.
- Take and distribute accurate mesaages .
- Assist with processing payments
- Co-ordinating conferece and meeting rooms.
- Fax,scan and copy documents.
- Co-ordinate and organise appointments and meetings