boy

Build your resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
START YOUR RESUME NOW

hotel general manager: Resume Samples & Writing Guide

Gary Ingram

982 Oakwood Road, Gateway, AR 72733
[email protected]
686-807-1160

Professional Summary

 A highly motivated and experienced Hospitality professional with a proven track record of success in the Hotel General Manager role. Possessing a deep understanding of the industry, excellent customer service skills, and a commitment to providing superior guest experiences. 

Employment history

Lead Hotel General Manager, Choice Hotels International Rockville, Maryland
December 2009 – Present
  • Develop and maintain relationships with local businesses and organizations
  • Monitor and resolve guest complaints
  • Develop and implement marketing plans to increase hotel occupancy
Associate Hotel General Manager, Hilton Hotels & Resorts McLean, Virginia
July 2008 – December 2009
  • Recruit, train, and manage staff
  • Maintain professional relationships with guests, vendors, and other partners
  • Manage and monitor hotel budgets
Junior Hotel General Manager, Red Lion Hotels Corporation Spokane, Washington
July 2007 – June 2008
  • Ensure compliance with all health and safety regulations
  • Create and implement strategies to improve customer service
  • Coordinate special events and promotions

Education

Pennsylvania State University, University Park, Pennsylvania
Bachelor of Science in Hospitality and Tourism Management, May, 2007

Skills

Flexibility
Training
Interpersonal
Quality Assurance
Health and Safety Regulations
Guest Services
Hotel Booking Systems
Hospitality Management

Do you already have a resume? Use our PDF converter and edit your resume.

Build My Resume

Yolie Hall

21 Oakwood Avenue, Zanesville, OH 43702
[email protected]
609-493-4523

Professional Summary

 An experienced and motivated hospitality professional with a proven track record of success in the hotel industry. Skilled in managing day-to-day operations, staff development and customer service to ensure a high-quality guest experience. 

Employment history

Senior Hotel General Manager, Choice Hotels International Rockville, Maryland
November 2013 – Present
  • Maintain organized and accurate records of all hotel operations
  • Recruit, train, and manage staff
  • Develop and implement marketing plans to increase hotel occupancy
Associate Hotel General Manager, InterContinental Hotels Group Atlanta, Georgia
November 2012 – October 2013
  • Manage and monitor hotel budgets
  • Develop and implement strategies to maximize hotel revenue
  • Recruit, train, and manage staff
Entry Level Hotel General Manager, Best Western Hotels & Resorts Phoenix, Arizona
April 2012 – October 2012
  • Recruit, train, and manage staff
  • Manage and monitor hotel budgets
  • Develop and maintain relationships with local businesses and organizations

Education

University of Nevada, Las Vegas, Nevada
Bachelor of Science in Tourism and Hospitality Management, March, 2012

Skills

Flexibility
Accounting
Project Management
Adaptability
Hotel Security
Food and Beverage Management
Event Planning
Quality Control
Build My Resume

Walter Smith

56 Sycamore Avenue, Helena Valley Southeast, MT 59602
[email protected]
871-635-3853

Employment history

Lead Hotel General Manager, Kimpton Hotels & Restaurants San Francisco, California
September 2022 – Present
  • Maintain organized and accurate records of all hotel operations
  • Maintain professional relationships with guests, vendors, and other partners
  • Ensure compliance with all health and safety regulations
Hotel General Manager, Choice Hotels International Rockville, Maryland
April 2021 – August 2022
  • Maintain organized and accurate records of all hotel operations
  • Ensure high levels of customer service
  • Maintain professional relationships with guests, vendors, and other partners
Entry Level Hotel General Manager, Red Lion Hotels Corporation Spokane, Washington
October 2019 – March 2021
  • Monitor and control departmental expenses
  • Ensure compliance with all health and safety regulations
  • Create and implement strategies to improve customer service

Education

University of South Carolina, Columbia, South Carolina
Master of Science in Event Planning, August, 2019
University of South Carolina, Columbia, South Carolina
Bachelor of Science in Hospitality Business Management, August, 2015

Skills

Project Management
Customer Service
Adaptability
Research
Hotel Management
Guest Relations
Health and Safety Regulations
Inventory Management
Build My Resume

Floyd Evans

877 Meadowbrook Drive, Americus, KS 66835
[email protected]
850-733-8511

Employment history

Chief Hotel General Manager, InterContinental Hotels Group Atlanta, Georgia
August 2017 – Present
  • Create and implement strategies to improve customer service
  • Ensure high levels of customer service
  • Manage and monitor hotel budgets
Hotel General Manager, Accor Hotels Dallas, Texas
February 2016 – July 2017
  • Create and implement strategies to improve customer service
  • Ensure high levels of customer service
  • Develop and implement strategies to maximize hotel revenue
Entry Level Hotel General Manager, Choice Hotels International Rockville, Maryland
September 2014 – January 2016
  • Create and implement strategies to improve customer service
  • Develop and implement strategies to maximize hotel revenue
  • Maintain professional relationships with guests, vendors, and other partners

Education

University of South Carolina, Columbia, South Carolina
Customer Service, July, 2014

Skills

Social Media
Training
Computer Literacy
Database Management
Front Office Management
Revenue Management
Hospitality Management
Food and Beverage Management
Build My Resume

Quinn Ellis

439 Oakwood Avenue, La Grange, NC 28551
[email protected]
697-071-0738

Employment history

Senior Hotel General Manager, Accor Hotels Dallas, Texas
January 2023 – Present
  • Develop and maintain relationships with local businesses and organizations
  • Create and implement strategies to improve customer service
  • Ensure compliance with all health and safety regulations
Associate Hotel General Manager, Hyatt Hotels Corporation Chicago, Illinois
January 2022 – December 2022
  • Develop and implement strategies to maximize hotel revenue
  • Manage and monitor hotel budgets
  • Create and implement strategies to improve customer service
Entry Level Hotel General Manager, Hilton Hotels & Resorts McLean, Virginia
January 2021 – January 2022
  • Maintain professional relationships with guests, vendors, and other partners
  • Recruit, train, and manage staff
  • Manage and monitor hotel budgets

Education

Pennsylvania State University, University Park, Pennsylvania
Master of Science in Culinary Arts, December, 2020
Pennsylvania State University, University Park, Pennsylvania
Bachelor of Science in Hospitality Business Management, December, 2016

Skills

Computer Literacy
Documentation
Professionalism
Negotiation
Quality Control
Scheduling
Housekeeping Management
Event Planning
Use This hotel general manager Resume Template

Not in love with this template? Browse our full library of resume templates

Build My Resume
Build My Resume

hotel general manager Job Descriptions; Explained

If you're applying for an hotel general manager position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

hotel general manager

  • Report profits and revenues directly to Hotel owner
  • Manage hotel’s budget.  Responsible for the hotel’s accountancy, management and operations.
  • Work as the “helicopter” – Willing to fill up any vacancy – 
  • Answer inquiries or and resolve guests’ complaints.

hotel general manager Job Skills

For an hotel general manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Front Office Management
  • Hospitality Management
  • Hotel Management
  • Revenue Management
  • Budgeting
  • Inventory Management
  • Event Planning
  • Food and Beverage Management
  • Hotel Booking Systems
  • Cost Control
  • Quality Control
  • Guest Relations
  • Housekeeping Management
  • Health and Safety Regulations
  • Hotel Security
  • Sales and Marketing
  • Guest Services
  • Team Building
  • Scheduling
  • Staff Training and Development

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your hotel general manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Carl Ingram

47 Cypress Avenue, Orocovis, PR 00720

Employment history

Lead Hotel General Manager, Hilton Hotels & Resorts McLean, Virginia
May 2019 – Present
  • Manage and monitor hotel budgets
  • Oversee the preparation of all financial and operational reports
  • Create and implement strategies to improve customer service
Hotel General Manager, Choice Hotels International Rockville, Maryland
May 2018 – April 2019
  • Develop and implement marketing plans to increase hotel occupancy
  • Manage and monitor hotel budgets
  • Coordinate special events and promotions
Entry Level Hotel General Manager, Choice Hotels International Rockville, Maryland
December 2016 – April 2018

Education

Johnson & Wales University, Providence, Rhode Island
Bartending, October, 2016

Skills

Organization
Training
Database Management
Negotiation
Cost Control
Quality Control
Housekeeping Management
Revenue Management

Include your Contact Information and Job Descriptions

Missing job descriptions lessens your chances of getting hired.

Key Insights
  • Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
  • Keep job descriptions short but don't just list your jobs.
  • Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

How to Optimize Your hotel general manager Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Rob Daniels

542 Springwood Drive, Elkridge, MD 21075
[email protected]
766-137-1014

Employment history

Junior Hotel General Manager, Marriott International Bethesda, Maryland
October 2021 – July 2022
  • Manage and moniter hotel budgets
  • Maintain organised and acurate records of all hotel operations
  • Monitor and controll departmental expenses

Education

Pennsylvania State University, University Park, Pennsylvania
Bachelor of Science in Tourism and Hospitality Management, August, 2021

Skills

Visualization
Process Improvement
Professionalism
Database Management
Food and Beverage Management
Hotel Management
Inventory Management
Hotel Security

Correct Grammar and Address Gap Years in Your Resume

Don't leave unexplained gaps in your work history.

Key Insights
  • When explaining gaps in your employment section, start by being honest.
  • Elaborate on the gap and show that you never stopped learning.
  • Explain and elaborate any gap in your work history by highlighting new skills.

hotel general manager Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an hotel general manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Gary
Ingram

[email protected]
686-807-1160
982 Oakwood Road, Gateway, AR
72733

Lead Hotel General Manager
Red Lion Hotels Corporation
Spokane, Washington

To the Recruitment Team at Red Lion Hotels Corporation


I am writing to express my interest in the Lead Hotel General Manager role at Red Lion Hotels Corporation. As a Hotel General Manager with 16 years of experience, I am confident that I possess the necessary skills and qualifications to excel in this position.


As someone who has always been committed to making a positive impact on the world, I have pursued opportunities to contribute to my community through my work wherever I may be. My experience in this field has equipped me with the skills and knowledge necessary to succeed throughout my life and I am confident that they will help me to bring my passion and expertise to your organization and help drive your success.


Thank you for considering my application for the Lead Hotel General Manager role. I am very passionate about this field and possess a deep understanding of the industry so, I am thrilled about the opportunity to contribute to your organization's success.


Your time is appreciated,
Gary Ingram
686-807-1160
[email protected]

Gary Ingram






CUSTOMIZE THIS COVER LETTER

Showcase your most significant accomplishments and qualifications with this cover letter.
Personalize this cover letter in just few minutes with our user-friendly tool!

Related Resumes & Cover Letters

Looking to explore other career options within the Hospitality field?

Check out our other resume of resume examples.

FIND EVERYTHING YOU NEED HERE.

IF YOU HAVE QUESTIONS, WE HAVE ANSWERS.

Resume Design Tips and Tricks

Resume Design Tips and Tricks

Creating a resume that stands out from the rest doesn’t have to be rocket science. With just a few tips and tricks, you can make your professional resume a shining...

Read more
last guy

Build your Resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
CREATE MY RESUME NOW