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hotel front desk receptionist: Resume Samples & Writing Guide

Xaviero Wilson

762 Highland Avenue, Lancaster, WI 53813
[email protected]
807-624-8596

Professional Summary

 A highly organized and detail-oriented professional with extensive experience in hotel front desk receptionist roles. Skilled in customer service, problem solving, and multitasking to ensure a pleasant and seamless experience for all guests. 

Employment history

Lead Hotel Front Desk Receptionist, UnitedHealth Group Minnetonka, Minnesota
December 2010 – Present
  • Maintain a clean and organized front desk area
  • Provide information about services offered by the hotel
  • Follow up with guests to ensure satisfaction
Associate Hotel Front Desk Receptionist, UnitedHealth Group Minnetonka, Minnesota
June 2009 – November 2010
  • Answer phone calls and respond to inquiries
  • Process payments and handle cash transactions
  • Handle customer complaints and resolve issues
Junior Hotel Front Desk Receptionist, JPMorgan Chase New York, New York
January 2008 – May 2009
  • Assist with other administrative tasks as needed
  • Greet guests and check them in and out of the hotel
  • Assist with luggage and other guest requests

Education

University of Texas, Austin, Texas
MD in Medical Office Administration, November, 2007
University of Texas, Austin, Texas
Bachelor of Arts in Office Administration, November, 2003

Skills

Technical
Negotiation
Emotional Intelligence
Process Improvement
Social Media
Professionalism
Computer Literacy
Financial Management

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Yolanda Ingram

399 Pine Valley Avenue, Olney Springs, CO 81062
[email protected]
735-802-2708

Employment history

Senior Hotel Front Desk Receptionist, Microsoft Redmond, Washington
August 2014 – Present
  • Maintain a clean and organized front desk area
  • Assist with other administrative tasks as needed
  • Operate hotel switchboard, including taking messages and transferring calls
Hotel Front Desk Receptionist, Bank of America Charlotte, North Carolina
August 2013 – July 2014
  • Maintain a clean and organized front desk area
  • Assist with other administrative tasks as needed
  • Provide information about services offered by the hotel
Junior Hotel Front Desk Receptionist, Apple Cupertino, California
January 2013 – July 2013
  • Operate hotel switchboard, including taking messages and transferring calls
  • Process payments and handle cash transactions
  • Provide information about services offered by the hotel

Education

Harvard University, Cambridge, Massachusetts
Doctor of Medical Office Administration, December, 2012
Harvard University, Cambridge, Massachusetts
Bachelor of Arts in Accounting, December, 2008

Skills

Teamwork
Strategic Thinking
Conflict Resolution
Time Management
Financial Management
Self-Motivation
Troubleshooting
Presentation
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Quentin Hawkins

52 Willow Avenue, Lake Murray of Richland, SC 29036
[email protected]
765-433-0372

Employment history

Senior Hotel Front Desk Receptionist, JPMorgan Chase New York, New York
December 2017 – Present
  • Ensure compliance with hotel policies and regulations
  • Operate hotel switchboard, including taking messages and transferring calls
  • Follow up with guests to ensure satisfaction
Associate Hotel Front Desk Receptionist, General Electric Boston, Massachusetts
July 2016 – November 2017
  • Greet guests and check them in and out of the hotel
  • Assist with luggage and other guest requests
  • Assist with other administrative tasks as needed
Entry Level Hotel Front Desk Receptionist, UnitedHealth Group Minnetonka, Minnesota
July 2015 – June 2016
  • Manage reservations and cancellations
  • Maintain a clean and organized front desk area
  • Monitor guest activity and ensure safety and security

Education

University of Michigan, Ann Arbor, Michigan
Bachelor of Arts in Office Administration, May, 2015

Skills

Social Media
Reporting
Business Acumen
Creativity
Accounting
Computer Literacy
Database Management
Decision Making
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Vincent Young

384 River Road, Alexandria, MN 56308
[email protected]
727-110-8793

Professional Summary

 Experienced Hotel Front Desk Receptionist with a passion for providing excellent customer service and a commitment to creating a positive and welcoming environment for guests. Skilled in problem solving and multitasking in a fast-paced environment. 

Employment history

Chief Hotel Front Desk Receptionist, Bank of America Charlotte, North Carolina
October 2013 – Present
  • Assist with luggage and other guest requests
  • Maintain a clean and organized front desk area
  • Ensure compliance with hotel policies and regulations
Hotel Front Desk Receptionist, JPMorgan Chase New York, New York
May 2012 – September 2013
  • Maintain up-to-date records of room availability
  • Operate hotel switchboard, including taking messages and transferring calls
  • Answer phone calls and respond to inquiries
Jr. Hotel Front Desk Receptionist, Apple Cupertino, California
November 2010 – April 2012
  • Maintain a clean and organized front desk area
  • Ensure compliance with hotel policies and regulations
  • Assist with other administrative tasks as needed

Education

University of Texas, Austin, Texas
Master of Arts in Medical Office Administration, October, 2010
University of Texas, Austin, Texas
Bachelor of Science in Office Administration, October, 2006

Skills

Adaptability
Accounting
Reliability
Critical Thinking
Attention to Detail
Project Management
Database Management
Self-Motivation
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William Bailey

730 Highland Drive, Kildeer, IL 60047
[email protected]
603-924-7105

Employment history

Chief Hotel Front Desk Receptionist, Bank of America Charlotte, North Carolina
December 2022 – Present
  • Maintain a clean and organized front desk area
  • Answer phone calls and respond to inquiries
  • Operate hotel switchboard, including taking messages and transferring calls
Associate Hotel Front Desk Receptionist, General Electric Boston, Massachusetts
June 2021 – November 2022
  • Greet guests and check them in and out of the hotel
  • Provide information about services offered by the hotel
  • Maintain up-to-date records of room availability
Jr. Hotel Front Desk Receptionist, Walmart Bentonville, Arkansas
December 2020 – June 2021
  • Ensure compliance with hotel policies and regulations
  • Assist with other administrative tasks as needed
  • Answer questions about the hotel and local area

Education

Stanford University, Stanford, California
MD in Business Administration, October, 2020
Stanford University, Stanford, California
Bachelor of Science in Business Administration, October, 2016

Skills

Social Media
Adaptability
Relationship Management.
Interpersonal
Critical Thinking
Decision Making
Quality Assurance
Attention to Detail
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hotel front desk receptionist Job Descriptions; Explained

If you're applying for an hotel front desk receptionist position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

hotel front desk receptionist

  • Welcomed guests upon entry to the hotel, assisted with check in and check out.
  • Answered phones, booked reservations, respond to emails and electronic reservations.
  • Kept records of occupied rooms and guests’ accounts.
  • Prepared check out receipts and collected payments from departing guests 
2

hotel front desk receptionist

  • Planned coverage needs and organized services to support incoming special events.
  • Promoted local entertainment and sporting events and offered details to assist patrons. 
  • Resolved customer issues quickly and notified manager immediately when problems escalated.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation. 

hotel front desk receptionist Job Skills

For an hotel front desk receptionist position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Computer Literacy
  • Database Management
  • Technical
  • Data Analysis
  • Quality Assurance
  • Troubleshooting
  • Project Management
  • Presentation
  • Written Communication
  • Social Media
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Professionalism
  • Accounting
  • Financial Management

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your hotel front desk receptionist Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Richard Campbell

391 Springwood Drive, Valdosta, GA 31604

Employment history

Senior Hotel Front Desk Receptionist, CVS Health Woonsocket, Rhode Island
September 2012 – May 2022
  • Answer phone calls and respond to inquiries
  • Handle customer complaints and resolve issues
  • Process payments and handle cash transactions
Associate Hotel Front Desk Receptionist, Walmart Bentonville, Arkansas
September 2011 – August 2012
  • Ensure compliance with hotel policies and regulations
  • Maintain a clean and organized front desk area
  • Provide information about services offered by the hotel
Junior Hotel Front Desk Receptionist, JPMorgan Chase New York, New York
April 2010 – August 2011
  • Follow up with guests to ensure satisfaction
  • Assist with luggage and other guest requests
  • Handle customer complaints and resolve issues

Education

University of Maryland, College Park, Maryland
Data Entry, February, 2010

Skills

Collaboration
Training
Problem Solving
Written Communication
Social Media
Written Communication
Data Analysis
Stress Management

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights
  • Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
  • Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your hotel front desk receptionist Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Norman Davis

471 Ridge Drive, Warren AFB, WY 82001
[email protected]
699-005-5402

Employment history

Lead Hotel Front Desk Receptionist, JPMorgan Chase New York, New York
January 2022 – Present
  • Maintains up-to-date records of room availablity
  • Maintained a clean and organized front desk area
  • Processes payments and handled cash transactions.
Hotel Front Desk Receptionist, Walmart Bentonville, Arkansas
July 2021 – January 2022
  • Proccess payments and handle cash trasactions
  • Answer questions about the hotel and local area
  • Maintain a clean and organised front desk area
Junior Hotel Front Desk Receptionist, CVS Health Woonsocket, Rhode Island
July 2020 – June 2021
  • "I went to the store to buy some food
  • I went to the store too buy some food.

Education

University of Michigan, Ann Arbor, Michigan
Office Administration, May, 2020

Skills

Documentation
Documentation
Data Analysis
Business Acumen
Time Management
Database Management
Critical Thinking
Financial Management

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights
  • Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
  • Before submitting your resume, double check to avoid typos.

hotel front desk receptionist Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an hotel front desk receptionist position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Xaviero
Wilson

[email protected]
807-624-8596
762 Highland Avenue, Lancaster, WI
53813

Lead Hotel Front Desk Receptionist
Bank of America
Charlotte, North Carolina

Esteemed Recruitment Team


I am writing to express my interest in the Lead Hotel Front Desk Receptionist position at Bank of America. As a Hotel Front Desk Receptionist with 15 years of experience in Administrative & Clerical myself, I believe I have the necessary skills and expertise to excel in this role.


Throughout my life, I have pursued my passion for Records Management and have gained experience in this field as a result. This experience has given me valuable skills such as Technical and Negotiation, which I am excited to bring to this position. I am eager to work with a team that shares my enthusiasm as a Hotel Front Desk Receptionist and help your organization achieve its well determined goals.


Thank you for considering my application for the Lead Hotel Front Desk Receptionist role at your organization. I am dedicated to continuous improvement, and elated about the opportunity to join your team and work towards achieving our shared goals together.


Thank you for your time,
Xaviero Wilson
807-624-8596
[email protected]

Xaviero Wilson






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