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hospitality supervisor: Resume Samples & Writing Guide
Professional Summary
A hospitality professional with extensive knowledge and expertise in the field. Proven ability to provide excellent customer service, manage staff and operations, and ensure high standards of service delivery.
Employment history
Lead Hospitality Supervisor, Kimpton Hotels & Restaurants San Francisco, California
February 2013 – Present
- Manage daily operations of the hospitality department
- Train and develop staff to meet departmental goals
- Analyze customer feedback and suggest improvements
Hospitality Supervisor, Best Western Hotels & Resorts Phoenix, Arizona
February 2012 – January 2013
- Manage daily operations of the hospitality department
- Monitor inventory and order supplies as needed
- Prepare and manage departmental budgets
Junior Hospitality Supervisor, Kimpton Hotels & Restaurants San Francisco, California
July 2011 – January 2012
- Manage daily operations of the hospitality department
- Develop and implement policies and procedures
- Supervise staff and ensure quality customer service
Education
University of Nevada, Las Vegas, Nevada
Bachelor of Science in Hospitality and Tourism Management, June, 2011
Skills
Negotiation
Technical
Flexibility
Business Acumen
Food Preparation
Hospitality Software
Team Building
Menu Planning
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Employment history
Chief Hospitality Supervisor, Accor Hotels Dallas, Texas
August 2017 – Present
- Prepare and manage departmental budgets
- Train and develop staff to meet departmental goals
- Monitor staff performance and provide feedback
Hospitality Supervisor, Kimpton Hotels & Restaurants San Francisco, California
August 2016 – July 2017
- Resolve customer complaints in a professional manner
- Ensure compliance with safety and sanitation standards
- Develop and implement policies and procedures
Jr. Hospitality Supervisor, Kimpton Hotels & Restaurants San Francisco, California
March 2015 – July 2016
- Create and implement staff schedules
- Train and develop staff to meet departmental goals
- Ensure compliance with safety and sanitation standards
Education
University of South Carolina, Columbia, South Carolina
Master of Science in Hospitality Management, January, 2015
University of South Carolina, Columbia, South Carolina
Bachelor of Science in Event Planning, January, 2011
Skills
Relationship Management.
Innovation
Strategic Thinking
Troubleshooting
Food Preparation
Scheduling
Cost Control
Catering
Employment history
Lead Hospitality Supervisor, Wyndham Hotels & Resorts Parsippany, New Jersey
September 2022 – Present
- Resolve customer complaints in a professional manner
- Monitor staff performance and provide feedback
- Supervise staff and ensure quality customer service
Hospitality Supervisor, Choice Hotels International Rockville, Maryland
March 2021 – August 2022
- Develop and implement policies and procedures
- Monitor customer satisfaction and take corrective action
- Prepare and manage departmental budgets
Entry Level Hospitality Supervisor, Kimpton Hotels & Restaurants San Francisco, California
March 2020 – February 2021
- Manage daily operations of the hospitality department
- Create and implement staff schedules
- Monitor staff performance and provide feedback
Education
Johnson & Wales University, Providence, Rhode Island
Master of Science in Event Planning, February, 2020
Johnson & Wales University, Providence, Rhode Island
Bachelor of Science in Hospitality and Tourism Administration, February, 2016
Skills
Attention to Detail
Training
Conflict Resolution
Innovation
Sanitation
Hospitality Industry Knowledge
Customer Service
Event Planning
Professional Summary
Highly motivated Hospitality Supervisor with extensive experience in the hospitality industry. Proven track record of providing outstanding customer service and creating a positive, professional atmosphere for guests.
Employment history
Senior Hospitality Supervisor, Hyatt Hotels Corporation Chicago, Illinois
October 2014 – Present
- Resolve customer complaints in a professional manner
- Create and implement staff schedules
- Prepare and manage departmental budgets
Associate Hospitality Supervisor, Red Lion Hotels Corporation Spokane, Washington
October 2013 – September 2014
- Maintain records of staff attendance and performance
- Create and implement staff schedules
- Prepare and manage departmental budgets
Jr. Hospitality Supervisor, Wyndham Hotels & Resorts Parsippany, New Jersey
May 2012 – October 2013
- Develop and implement policies and procedures
- Train and develop staff to meet departmental goals
- Assist in planning and coordinating events
Education
Pennsylvania State University, University Park, Pennsylvania
Bachelor of Science in Event Planning, March, 2012
Skills
Relationship Management.
Creativity
Presentation
Decision Making
Cost Control
Budgeting
Staff Training
Hotel Management
Professional Summary
Highly experienced hospitality supervisor with a proven track record of providing outstanding customer service and managing operations in a fast-paced environment. Skilled in developing and maintaining relationships with clients and staff to ensure a positive guest experience.
Employment history
Lead Hospitality Supervisor, Choice Hotels International Rockville, Maryland
August 2013 – Present
- Monitor staff performance and provide feedback
- Create and implement staff schedules
- Ensure compliance with all applicable laws and regulations
Associate Hospitality Supervisor, Wyndham Hotels & Resorts Parsippany, New Jersey
September 2012 – August 2013
- Ensure compliance with safety and sanitation standards
- Analyze customer feedback and suggest improvements
- Monitor staff performance and provide feedback
Entry Level Hospitality Supervisor, Kimpton Hotels & Restaurants San Francisco, California
March 2011 – August 2012
- Monitor customer satisfaction and take corrective action
- Supervise staff and ensure quality customer service
- Develop and implement policies and procedures
Education
Pennsylvania State University, University Park, Pennsylvania
Bachelor of Science in Event Planning, January, 2011
Skills
Adaptability
Negotiation
Written Communication
Relationship Management.
Hospitality Technology
Food Safety
Cost Control
Team Building
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hospitality supervisor Job Descriptions; Explained
If you're applying for an hospitality supervisor position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
1
hospitality supervisor
- Resolve problems concerning team mates, or customer issues in a fast timely manner.
- Collaborate with other departments to integrate logistics with order management, accounting, or shipping. reports, process documentation, customer service logs, or training or safety records.
- Test equipment to ensure proper operation programs.
- Ensure all policies are fallowed and enforced through the handbook guidelines.
hospitality supervisor Job Skills
For an hospitality supervisor position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.
Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."
- Catering
- Food Preparation
- Menu Planning
- Food Safety
- Sanitation
- Beverage Management
- Cost Control
- Inventory Management
- Hotel Management
- Customer Service
- Sales
- Event Planning
- Budgeting
- Scheduling
- Staff Training
- Hospitality Law
- Hospitality Software
- Hospitality Technology
- Hospitality Industry Knowledge
- Team Building
- Hospitality Industry Trends.
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your hospitality supervisor Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Mike Moore
168 Hickory Hill Avenue, Crane Creek, CA 95389Employment history
Senior Hospitality Supervisor, Hilton Hotels & Resorts McLean, Virginia
January 2018 – May 2022
- Assist in planning and coordinating events
- Resolve customer complaints in a professional manner
- Monitor inventory and order supplies as needed
Associate Hospitality Supervisor, Marriott International Bethesda, Maryland
July 2017 – December 2017
- Assist in planning and coordinating events
- Ensure compliance with all applicable laws and regulations
- Supervise staff and ensure quality customer service
Junior Hospitality Supervisor, Best Western Hotels & Resorts Phoenix, Arizona
July 2016 – June 2017
- Maintain records of staff attendance and performance
- Resolve customer complaints in a professional manner
- Assist in planning and coordinating events
Education
Pennsylvania State University, University Park, Pennsylvania
Bachelor of Science in Tourism and Travel Management, May, 2016
Skills
Creativity
Database Management
Social Media
Business Acumen
Hospitality Software
Hospitality Law
Scheduling
Food Safety
Provide your Contact Information and Address Year Gaps
Always explain any gaps in your work history to your advantage.
Key Insights- Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
- Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.
How to Optimize Your hospitality supervisor Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Employment history
Senior Hospitality Supervisor, Best Western Hotels & Resorts Phoenix, Arizona
September 2018 – Present
- Mointor staff performance and provide feedback
- Mointor customer satisfaction and take corrective action
- Create and implemet staff schedules
Hospitality Supervisor, Hilton Hotels & Resorts McLean, Virginia
September 2017 – August 2018
- Create and implement staff schedules
- Prepare and manage departmental budgets's
- Monitor customer satisfaction and take corrective action's
Entry Level Hospitality Supervisor, Marriott International Bethesda, Maryland
September 2016 – August 2017
- "My family and I went to the beach yesturday."
- My famly and I went to the beach yesturday.
Education
Texas Tech University, Lubbock, Texas
Doctor of Philosophy in Tourism and Hospitality Management, July, 2016
Texas Tech University, Lubbock, Texas
Bachelor of Arts in Hotel and Restaurant Management, July, 2012
Skills
Strategic Thinking
Critical Thinking
Professionalism
Stress Management
Hospitality Law
Hospitality Technology
Staff Training
Food Preparation
Include Job Descriptions and Avoid Bad Grammar
Avoid sending a wrong first impression by proofreading your resume.
Key Insights- Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
- Before submitting your resume, double check to avoid typos.
hospitality supervisor Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an hospitality supervisor position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Lead Hospitality Supervisor
Best Western Hotels & Resorts
Phoenix, Arizona
Best Western Hotels & Resorts
Phoenix, Arizona
To the respected Best Western Hotels & Resorts Hiring Team
I am writing to express my interest in the Lead Hospitality Supervisor position at Best Western Hotels & Resorts. As a Hospitality Supervisor with 12 years of experience in Hospitality myself, I believe I have the necessary skills and expertise to excel in this role.
As someone who has always been curious and eager to learn, I have pursued my education and gained experience in areas like Hospitality Technology to develop my skills in my work. This experience has given me the opportunity to lead major projects and provide my input in diverse areas, which have helped me gain a deeper understanding of the industry. I am excited to bring my passion and expertise to the role at this company and work towards achieving your organization's goals.
Thank you for considering my application for the Lead Hospitality Supervisor position. With my skills and the amazing team at this organization, I am assured that I can contribute to your organization's success and make a meaningful impact. Looking forward to a future where we can work together.
Cordially,
William Adams
638-716-8646
[email protected]
William Adams
Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.