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head waitress: Resume Samples & Writing Guide
Employment history
Senior Head Waitress, Choice Hotels International Rockville, Maryland
December 2018 – Present
- Handle cash and credit transactions
- Train and supervise wait staff
- Assist in developing and implementing promotions and marketing plans
Head Waitress, Best Western Hotels & Resorts Phoenix, Arizona
July 2017 – November 2018
- Ensure adherence to all food safety regulations
- Ensure compliance with health and safety regulations
- Manage staff schedules
Jr. Head Waitress, Red Lion Hotels Corporation Spokane, Washington
December 2016 – June 2017
- Greet and seat guests
- Resolve customer complaints
- Monitor and maintain cleanliness of the dining area
Education
Johnson & Wales University, Providence, Rhode Island
Doctor of Philosophy in Tourism and Hospitality Management, November, 2016
Johnson & Wales University, Providence, Rhode Island
Bachelor of Science in Tourism and Hospitality Management, November, 2012
Skills
Problem Solving
Reliability
Adaptability
Self-Motivation
Point of Sale (POS) Systems
Scheduling
Food Preparation
Quality Control.
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Employment history
Lead Head Waitress, Kimpton Hotels & Restaurants San Francisco, California
January 2022 – Present
- Handle cash and credit transactions
- Ensure adherence to all food safety regulations
- Ensure compliance with health and safety regulations
Head Waitress, Red Lion Hotels Corporation Spokane, Washington
July 2020 – December 2021
- Monitor and maintain cleanliness of the dining area
- Ensure compliance with health and safety regulations
- Maintain records of sales and customer feedback
Jr. Head Waitress, Best Western Hotels & Resorts Phoenix, Arizona
February 2019 – June 2020
- Assist in developing and implementing promotions and marketing plans
- Ensure adherence to all food safety regulations
- Develop and maintain positive working relationships with staff
Education
University of South Carolina, Columbia, South Carolina
Master of Science in Hospitality Business Management, December, 2018
University of South Carolina, Columbia, South Carolina
Bachelor of Science in Hospitality Management, December, 2014
Skills
Teamwork
Professionalism
Visualization
Social Media
Beverage Preparation
Cash Handling
Scheduling
Point of Sale (POS) Systems
Employment history
Jr. Head Waitress, Hyatt Hotels Corporation Chicago, Illinois
August 2021 – May 2022
- Maintain records of sales and customer feedback
- Monitor and order supplies
- Ensure service standards are met
Education
University of San Francisco, San Francisco, California
Bachelor of Science in Tourism and Hospitality Management, June, 2021
Skills
Documentation
Project Management
Relationship Management.
Adaptability
Menu Knowledge
Table Management
Food Handling
Menu Development
Employment history
Chief Head Waitress, Hyatt Hotels Corporation Chicago, Illinois
October 2017 – Present
- Develop and maintain positive working relationships with staff
- Resolve customer complaints
- Maintain records of sales and customer feedback
Associate Head Waitress, InterContinental Hotels Group Atlanta, Georgia
March 2017 – September 2017
- Develop and maintain positive working relationships with staff
- Manage staff schedules
- Maintain records of sales and customer feedback
Jr. Head Waitress, Hyatt Hotels Corporation Chicago, Illinois
October 2015 – March 2017
- Monitor dining room activity
- Ensure adherence to all food safety regulations
- Ensure service standards are met
Education
Texas Tech University, Lubbock, Texas
Doctor of Philosophy in Event Planning, August, 2015
Texas Tech University, Lubbock, Texas
Bachelor of Science in Hospitality Management, August, 2011
Skills
Documentation
Interpersonal
Collaboration
Database Management
Food Cost Control
Food Costing
Food Preparation
Menu Planning
Employment history
Senior Head Waitress, Kimpton Hotels & Restaurants San Francisco, California
December 2020 – Present
- Assist in menu planning and development
- Ensure adherence to all food safety regulations
- Assist in developing and implementing promotions and marketing plans
Associate Head Waitress, Red Lion Hotels Corporation Spokane, Washington
July 2019 – November 2020
- Assist in developing and implementing promotions and marketing plans
- Develop and maintain positive working relationships with staff
- Assist in menu planning and development
Junior Head Waitress, Best Western Hotels & Resorts Phoenix, Arizona
July 2018 – June 2019
- Ensure service standards are met
- Monitor dining room activity
- Ensure compliance with health and safety regulations
Education
Johnson & Wales University, Providence, Rhode Island
Master of Science in Culinary Arts, May, 2018
Johnson & Wales University, Providence, Rhode Island
Bachelor of Science in Hospitality and Tourism Management, May, 2014
Skills
Self-Motivation
Planning
Presentation
Computer Literacy
Menu Planning
Customer Service
Scheduling
Menu Knowledge
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head waitress Job Descriptions; Explained
If you're applying for an head waitress position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
1
head waitress
- Provided customer service.
- Take orders and deliver food.
- Answered questions regarding the menu.
- Worked closely with other staff in the kitchen to ensure the restaurant is operated efficiently.
- Stood for long periods of time while preforming variety of tasks.
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
2
head waitress
- Taking orders for dine in, walk-in and phone orders.
- Serving food and beverages to guests.
- Cross-cultural communication between customers and kitchen staff.
- Dealing with and resolving customer confrontation.
- Money handling and totalling at end of night.
- Cleaning duties behind counter and overall restaurant tidiness.
- Training new staff and organising a cohesive front-of-restaurant team.
3
head waitress
- Responsible for the service section.
- Costumer service duties; bookings, contact costumers by phone or face to face to organise events.
- Keep menus up to date including make new menus, editing and printing.
- Train new staff.
- Responsible for manage the stock, place orders.
- Responsible for payments and cash handle.
- Manage staff and deal with difficult situations with costumers.
4
head waitress
- Described menu items, special offerings and appropriately identified wine pairings.
- Addressed dinner complaints with kitchen staff and served replacement menu items promptly.
- Moved and arranged tables, chairs, and place settings and organized seating for groups with special needs.
- Bussed and reset tables and kept dining room and work areas clean.
- Engaged in friendly conversation with guests to build rapport and facilitafacilitate repeat business.
- Maintained complete knowledge of Restaurant menu, including daily specials.
- Answered telephones and completed financial transactions.
5
head waitress/bartender
- Provided guests with an excellent dining experience using the standard “steps of service.”
- Assigned side-work and running duties for all other servers.
- Remained attentive to detail in a fast-paced environment.
- Maintained clean dinin room, lobby, and service areas at all times.
head waitress Job Skills
For an head waitress position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.
Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."
- Cash Handling
- Food Preparation
- Menu Knowledge
- Food Safety
- Point of Sale (POS) Systems
- Food Handling
- Inventory Management
- Customer Service
- Sanitation Practices
- Alcohol Service
- Table Management
- Scheduling
- Menu Planning
- Food Cost Control
- Food Cost Analysis
- Menu Development
- Beverage Preparation
- Food Presentation
- Staff Training
- Food Costing
- Quality Control.
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your head waitress Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Employment history
Chief Head Waitress, Choice Hotels International Rockville, Maryland
July 2010 – May 2022
- Monitor and maintain cleanliness of the dining area
- Monitor and order supplies
- Handle cash and credit transactions
Associate Head Waitress, Kimpton Hotels & Restaurants San Francisco, California
February 2009 – June 2010
- Train and supervise wait staff
- Develop and maintain positive working relationships with staff
- Resolve customer complaints
Jr. Head Waitress, Red Lion Hotels Corporation Spokane, Washington
July 2008 – January 2009
Education
University of South Carolina, Columbia, South Carolina
Master of Science in Food Service Management, June, 2008
University of South Carolina, Columbia, South Carolina
Bachelor of Science in Event Planning, June, 2004
Skills
Self-Motivation
Adaptability
Analytical
Supervisory
Food Preparation
Alcohol Service
Inventory Management
Sanitation Practices
Unexplained Year Gaps and Missing Job Experiences are a No-no
Gaps in your resume can prevent recruiters from hiring you if you don't explain them.
Key Insights- It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
- Use the gap to talk about positive attributes or additional skills you've learned.
- Be honest and straightforward about the gap and explain it using a professional summary.
How to Optimize Your head waitress Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Irving Smith
419 Hickory Hill Road, Cornell, WI 54732Employment history
Chief Head Waitress, Red Lion Hotels Corporation Spokane, Washington
December 2020 – Present
- Rolve customer compliants
- Handle cash an credit trasactions
- Ensure servise standards are met
Head Waitress, Hyatt Hotels Corporation Chicago, Illinois
December 2019 – November 2020
- Assist in menu plannin and developement
- Manage staff scheduless
- Moniter and order suplies
Jr. Head Waitress, Wyndham Hotels & Resorts Parsippany, New Jersey
July 2018 – November 2019
- Develp and maintian positve working relationships with staff
- Monitord and order supplies
- Assisit in develpoing and implementing promtions and marketing plans
Education
San Diego State University, San Diego, California
Doctor of Philosophy in Tourism and Hospitality Management, May, 2018
San Diego State University, San Diego, California
Bachelor of Science in Hospitality and Tourism Management, May, 2014
Skills
Process Improvement
Self-Motivation
Networking
Troubleshooting
Food Cost Control
Food Preparation
Food Safety
Beverage Preparation
Avoid Spelling Mistakes and Include your Contact Information
Missing contact information prevents recruiters from understanding you're the best fit for the position.
Key Insights- Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
- Make sure to use a professional email address as part of your contact information.
- Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.
head waitress Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an head waitress position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Senior Head Waitress
Hilton Hotels & Resorts
McLean, Virginia
Hilton Hotels & Resorts
McLean, Virginia
Hilton Hotels & Resorts Hiring Team
I am a passionate Head Waitress with 7 years of experience in Hospitality. I am excited to submit my application for the Senior Head Waitress position at Hilton Hotels & Resorts, where I believe my skills and expertise would be a great asset to your team.
As someone who has always been curious and eager to learn, I have pursued my education and gained experience in areas like Hospitality Marketing to develop my skills in my work. This experience has given me the opportunity to lead major projects and provide my input in diverse areas, which have helped me gain a deeper understanding of the industry. I am excited to bring my passion and expertise to the role at this company and work towards achieving your organization's goals.
Thank you for considering my application for the Senior Head Waitress role at your organization. I am dedicated to continuous improvement, and elated about the opportunity to join your team and work towards achieving our shared goals together.
Sincerely,
Zane Evans
622-304-5820
[email protected]
Zane Evans
Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.