5 Amazing customer sales representative Resume Examples (Updated 2023) + Skills & Job Descriptions

customer sales representative

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customer sales representative: Resume Samples & Writing Guide

Professional Summary

Dynamic customer sales representative with extensive experience in the administrative and clerical field. Proven track record of providing outstanding customer service and achieving sales goals.

Employment history

Lead Customer Sales Representative, Walmart Bentonville, Arkansas

October 2014 – Present

Resolve customer complaints via phone, email, mail, or social media
Coordinate with other departments to ensure timely delivery of services
Take the extra mile to engage customers

Customer Sales Representative, Amazon Seattle, Washington

May 2013 – September 2014

Take the extra mile to engage customers
Process orders, forms, applications, and requests
Assist with placement of orders, refunds, or exchanges

Junior Customer Sales Representative, UnitedHealth Group Minnetonka, Minnesota

October 2012 – April 2013

Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Resolve customer complaints via phone, email, mail, or social media

Education

University of Michigan, Ann Arbor, Michigan

Accounting, September, 2012

Skills

Planning

Time Management

Networking

Collaboration

Invoicing

Database Administration

Document Control

Receptionist.

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Employment history

Senior Customer Sales Representative, Walmart Bentonville, Arkansas

August 2016 – Present

Generate sales leads
Process orders, forms, applications, and requests
Provide product and service information to customers

Associate Customer Sales Representative, Bank of America Charlotte, North Carolina

August 2015 – July 2016

Handle customer inquiries and complaints
Resolve customer complaints via phone, email, mail, or social media
Assist with placement of orders, refunds, or exchanges

Junior Customer Sales Representative, Walmart Bentonville, Arkansas

February 2014 – July 2015

Provide product and service information to customers
Resolve customer complaints via phone, email, mail, or social media
Take the extra mile to engage customers

Education

University of Florida, Gainesville, Florida

Bachelor of Science in Business Administration, January, 2014

Skills

Creativity

Data Analysis

Conflict Resolution

Organization

Records Management

Invoicing

Multi-tasking

Database Administration

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Employment history

Senior Customer Sales Representative, CVS Health Woonsocket, Rhode Island

September 2019 – Present

Resolve customer complaints via phone, email, mail, or social media
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers

Associate Customer Sales Representative, UnitedHealth Group Minnetonka, Minnesota

March 2018 – August 2019

Take the extra mile to engage customers
Coordinate with other departments to ensure timely delivery of services
Build sustainable relationships and trust with customers

Jr. Customer Sales Representative, Walmart Bentonville, Arkansas

September 2017 – February 2018

Provide product and service information to customers
Identify and assess customers’ needs to achieve satisfaction
Coordinate with other departments to ensure timely delivery of services

Education

Cornell University, Ithaca, New York

Bachelor of Science in Business Administration, July, 2017

Skills

Mentoring

Communication

Self-Motivation

Documentation

Data Entry

Records Management

Database Administration

Spreadsheets

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Professional Summary

Dynamic and customer-focused professional with extensive experience in customer sales and service. Proven ability to build relationships, manage accounts, and drive sales growth.

Employment history

Chief Customer Sales Representative, General Electric Boston, Massachusetts

July 2014 – Present

Build sustainable relationships and trust with customers
Assist with placement of orders, refunds, or exchanges
Process orders, forms, applications, and requests

Customer Sales Representative, Bank of America Charlotte, North Carolina

July 2013 – June 2014

Process orders, forms, applications, and requests
Develop and maintain a knowledge base of the evolving products and services
Track and document customer interaction and information in CRM software

Entry Level Customer Sales Representative, Bank of America Charlotte, North Carolina

January 2012 – June 2013

Identify and assess customers’ needs to achieve satisfaction
Handle customer inquiries and complaints
Coordinate with other departments to ensure timely delivery of services

Education

Cornell University, Ithaca, New York

Master of Arts in Medical Office Administration, November, 2011

Cornell University, Ithaca, New York

Bachelor of Arts in Human Resources Management, November, 2007

Skills

Stress Management

Supervisory

Self-Motivation

Business Acumen

Telephone Skills

Records Management

Microsoft Office

Inventory Management

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Professional Summary

A highly motivated and customer-focused professional with extensive experience in customer sales and administrative support. Proven ability to provide excellent customer service and build long-term relationships with clients.

Employment history

Lead Customer Sales Representative, JPMorgan Chase New York, New York

February 2011 – Present

Track and document customer interaction and information in CRM software
Go the extra mile to engage customers
Process orders, forms, applications, and requests

Customer Sales Representative, Google Mountain View, California

August 2009 – January 2011

Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Resolve customer complaints via phone, email, mail, or social media

Junior Customer Sales Representative, Google Mountain View, California

February 2009 – July 2009

Take the extra mile to engage customers
Develop and maintain a knowledge base of the evolving products and services
Go the extra mile to engage customers

Education

University of California, Berkeley, California

Office Administration, December, 2008

Skills

Conflict Resolution

Written Communication

Leadership

Critical Thinking

Accounts Payable/Receivable

Filing

Typing

Customer Service

Use This customer sales representative Resume Template

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customer sales representative Job Descriptions; Explained

If you're applying for an customer sales representative position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

customer sales representative

Greeted customers in a timely fashion while quickly determining their needs
Recommended merchandise to customers based on their needs and preferences
Responded to customer questions and requests in a prompt and efficient manner
Completed all cleaning, stocking and organizing tasks in assigned sales area
Built relationships with customers to increase likelihood of repeat business
Key holder that was responsible for all opening and/or closing procedures

customer sales representative

Assisted customers promptly and politely, in person and via telephone.
Applied highly effective selling skills while properly engaging and presenting solutions to customers.
Delivered exceptional customer service by maintaining extensive knowledge of products and services and creating a welcoming environment.
Demonstrated dedication to continuously improving sales abilities and product knowledge.
Answered an average of 25 – 50 calls per day, addressing customer inquiries, solving problems and providing new product information.

customer sales representative

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.
Greet all customers as they enter the store in a friendly and outgoing manner.
Handle customer’s merchandise returns; complete refund / exchange paperwork.
Provide a legendary experience for every customer, every time by assisting customers in making buying decisions by:
identifying and evaluating customers’ needs.
making product recommendations based off of this analys.

customer sales representative

Established positive customer relationships and resolved all services professionally.
Product forecasting, order and utilizing P.O.S. for successful sales and marketing promotions
Provided follow up as needed on customer inquiries to ensure resolution satisfies our customers and meets all internal expectations
Determine charges for services requested, collect deposits or payments, or arrange for billing.

customer sales representative

Worked part-time in family owned e-commerce business
Providing online customer support through website using Livechat service
Invoicing customers using Freshbooks
Communicating with and processing orders through suppliers
Managed customer’s enquiries and orders using Zendesk
Worked with ANZ bank to resolve fraudulent transactions
Organising delivery of international orders

1 2 3 4

customer sales representative Job Skills

For an customer sales representative position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Entry
Microsoft Office
Typing
Filing
Data Analysis
Scheduling
Spreadsheets
Multi-tasking
Telephone Skills
Inventory Management
Word Processing
Customer Service
Bookkeeping
Accounts Payable/Receivable
Cash Management
Invoicing
Office Management
Records Management
Database Administration
Document Control
Receptionist.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your customer sales representative Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Chief Customer Sales Representative, General Electric Boston, Massachusetts

April 2014 – May 2022

Provide product and service information to customers
Track and document customer interaction and information in CRM software
Resolve customer complaints via phone, email, mail, or social media

Customer Sales Representative, Google Mountain View, California

October 2012 – March 2014

Track and document customer interaction and information in CRM software
Resolve customer complaints via phone, email, mail, or social media
Identify and assess customers’ needs to achieve satisfaction

Jr. Customer Sales Representative, Apple Cupertino, California

April 2012 – September 2012

Education

Stanford University, Stanford, California

Bachelor of Arts in Accounting, February, 2012

Skills

Innovation

Stress Management

Listening

Research

Scheduling

Telephone Skills

Typing

Data Analysis

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights

It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
Use the gap to talk about positive attributes or additional skills you've learned.
Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your customer sales representative Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Chief Customer Sales Representative, Amazon Seattle, Washington

August 2019 – Present

Track and document customer interation and informatin in CRM software
Go the extra mile too engage customers
Co-ordinate with other deparments too ensure timely delivery of services

Customer Sales Representative, JPMorgan Chase New York, New York

March 2018 – July 2019

Updat customer informations in the customer service databas
Identifiy and assess customers needs to achive satisfactions
Build sustanable relationships and trust with customerss

Junior Customer Sales Representative, Amazon Seattle, Washington

September 2016 – February 2018

Provide product and servce infomation to customerss
Coordinate with other departmants to ensure timely delivry of services
Proccess orders, forms, applicatons, and requsts

Education

Cornell University, Ithaca, New York

Bachelor of Arts in Business Administration, August, 2016

Skills

Process Improvement

Strategic Thinking

Organization

Decision Making

Inventory Management

Typing

Data Entry

Bookkeeping

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights

Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
Make sure to use a professional email address as part of your contact information.
Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

customer sales representative Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an customer sales representative position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Lead Customer Sales Representative
Google
Mountain View, California

Google Recruitment Team

I am a highly motivated Customer Sales Representative with 11 years of experience in Administrative & Clerical. I am excited to submit my application for the Lead Customer Sales Representative position at Google, where I believe my skills and expertise would be an excellent fit.

As someone who has always been committed to making a positive impact on the world, I have pursued opportunities to contribute to my community through my work wherever I may be. My experience in this field has equipped me with the skills and knowledge necessary to succeed throughout my life and I am confident that they will help me to bring my passion and expertise to your organization and help drive your success.

Thank you for considering my application for the Lead Customer Sales Representative position. With my skills and the amazing team at this organization, I am assured that I can contribute to your organization's success and make a meaningful impact. Looking forward to a future where we can work together.

Respectfully,
Xavier Jones
696-047-6808
[email protected]

Xavier Jones

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