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credit controller: Resume Samples & Writing Guide

Ursula Davis

731 Forestview Drive, Weldon, NC 27890
[email protected]
627-169-5005

Employment history

Senior Credit Controller, KPMG New York, New York
May 2021 – Present
  • Monitor customer credit limits
  • Resolve customer account discrepancies
  • Follow up on disputed invoices
Associate Credit Controller, BDO USA Chicago, Illinois
May 2020 – April 2021
  • Reconcile customer accounts
  • Assist with other accounting and administrative duties as needed
  • Monitor customer accounts to ensure timely payments
Jr. Credit Controller, Crowe Horwath Indianapolis, Indiana
May 2019 – April 2020
  • Prepare and send monthly statements to customers
  • Develop and maintain customer relationships
  • Reconcile customer accounts

Education

New York University, New York, New York
Doctor of Finance (Accounting), April, 2019
New York University, New York, New York
Bachelor of Arts in Business Administration (Accounting), April, 2015

Skills

Troubleshooting
Quality Assurance
Customer Service
Presentation
Cash Flow Management
Tax Preparation
Accounts Payable
Account Reconciliation

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Dale Kelly

350 Laurelwood Avenue, Yeadon, PA 19050
[email protected]
639-528-2439

Employment history

Chief Credit Controller, Crowe Horwath Indianapolis, Indiana
January 2023 – Present
  • Reconcile customer accounts
  • Prepare and send monthly statements to customers
  • Follow up on past due accounts
Credit Controller, BDO USA Chicago, Illinois
January 2022 – January 2023
  • Follow up on disputed invoices
  • Generate collection reports and aging reports
  • Prepare and send monthly statements to customers
Entry Level Credit Controller, Grant Thornton Chicago, Illinois
August 2020 – January 2022
  • Maintain accurate records of customer payments
  • Follow up on disputed invoices
  • Follow up on past due accounts

Education

Boston College, Boston, Massachusetts
Bachelor of Science in Business Economics (Accounting), June, 2020

Skills

Presentation
Negotiation
Quality Assurance
Risk Management
Bookkeeping
Cost Accounting
Financial Analysis
Cash Management

Jeff Quinn

943 Sycamore Avenue, Interlochen, MI 49637
[email protected]
940-956-4954

Professional Summary

 Experienced Credit Controller with a strong background in accounting and auditing. Highly skilled in financial analysis, accounts receivable and accounts payable management, and risk assessment. 

Employment history

Lead Credit Controller, Deloitte New York, New York
March 2011 – Present
  • Assist with other accounting and administrative duties as needed
  • Monitor customer credit limits
  • Maintain accurate records of customer payments
Credit Controller, Crowe Horwath Indianapolis, Indiana
October 2009 – February 2011
  • Develop and maintain customer relationships
  • Follow up on past due accounts
  • Monitor customer credit limits
Entry Level Credit Controller, Moss Adams Seattle, Washington
March 2009 – September 2009
  • Follow up on disputed invoices
  • Follow up on past due accounts
  • Prepare and submit reports to management

Education

University of Pennsylvania, Philadelphia, Pennsylvania
Master of Arts in International Business (Accounting), January, 2009
University of Pennsylvania, Philadelphia, Pennsylvania
Bachelor of Science in Business Economics (Accounting), February, 2005

Skills

Presentation
Networking
Emotional Intelligence
Financial Management
Cost Accounting
Tax Preparation
Reconciliation
Budgeting

Jeff Hawkins

15 Hillside Avenue, Rocklin, CA 95765
[email protected]
662-508-2342

Employment history

Lead Credit Controller, Grant Thornton Chicago, Illinois
May 2020 – Present
  • Prepare and send monthly statements to customers
  • Resolve customer account discrepancies
  • Follow up on past due accounts
Credit Controller, PwC New York, New York
May 2019 – April 2020
  • Maintain accurate records of customer payments
  • Resolve customer account discrepancies
  • Assist with other accounting and administrative duties as needed
Jr. Credit Controller, Grant Thornton Chicago, Illinois
May 2018 – April 2019
  • Investigate and resolve customer complaints
  • Liaise with internal departments to ensure customer payments are processed efficiently
  • Monitor customer accounts to ensure timely payments

Education

University of Texas at Austin, Austin, Texas
Master of Arts in Business Economics (Accounting), March, 2018
University of Texas at Austin, Austin, Texas
Bachelor of Science in Accounting, March, 2014

Skills

Self-Motivation
Research
Critical Thinking
Process Improvement
VAT Returns
Cash Flow Management
Cost Accounting
Debt Collection

Quinn Taylor

47 Countryside Drive, Gilbert, AR 72636
[email protected]
970-178-5621

Employment history

Senior Credit Controller, Crowe Horwath Indianapolis, Indiana
May 2016 – Present
  • Prepare and send monthly statements to customers
  • Follow up on disputed invoices
  • Follow up on past due accounts
Credit Controller, BDO USA Chicago, Illinois
November 2015 – April 2016
  • Liaise with internal departments to ensure customer payments are processed efficiently
  • Reconcile customer accounts
  • Resolve customer account discrepancies
Entry Level Credit Controller, Crowe Horwath Indianapolis, Indiana
May 2014 – October 2015
  • Prepare and send monthly statements to customers
  • Reconcile customer accounts
  • Develop and maintain customer relationships

Education

University of Pennsylvania, Philadelphia, Pennsylvania
Doctor of Philosophy in Finance (Accounting), April, 2014
University of Pennsylvania, Philadelphia, Pennsylvania
Bachelor of Science in International Business (Accounting), April, 2010

Skills

Data Analysis
Listening
Risk Management
Negotiation
Financial Analysis
Reconciliation
Accounting Software
Auditing

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credit controller Job Descriptions; Explained

If you're applying for an credit controller position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

credit controller

  • Receive payments and post amounts paid to customer accounts.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Answer customer questions regarding problems with their accounts.
  • Record information about financial status of customers and status of collection efforts.Receive payments and post amounts paid to customer accounts.
  • Arrange for debt repayment or establish repayment schedules, based on customers’ financial situations.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
2

credit controller

  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Answer customer questions regarding problems with their accounts.
  • Record information about financial status of customers and status of collection efforts.
  • Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
3

credit controller / accountant

  • Reconciliation of Debtors, Creditors and Inter-Companies.
  • Record journal entries in accounting software (ERP)
  • Follow Debtors ageing on regular base and act accordingly.
  • Negotiate credit extensions when necessary.
4

credit controller

  •   Ensures that invoices generated monthly and quarterly are being sent and received by client for payment.  
  •   Ensures that queries and issues concerning invoices must be resolved within reasonable timeframe.  If not, clients must be updated of the progress.  
  •   Frontline support to communicate with clients thru phone calls, webex, and emails to check invoice status, schedule of payments and address disputes that hinders collection of payments.  
  •   Do weekly, bi-weekly or monthly global debt calls with top accounts and special clients. 
  •   Ensures adherence of 100% criteria targets such as Monthly and Quarterly Cash Collections, 180+ Debt reduction, DSO calculation and BEM Adherence to coding 
  •   Middle person to communicate discrepancies with clients and billing team.  Also with Account Managers and Sales personnel.  
5

credit controller

  • Took a proactive role in managing and collecting debts of company debtors
  • Evaluated new credit requests and reviewing customers’ credit rankings with banks
  • Set up of terms and conditions of credit
  • Ensured timely payment of debts
  • Followed up payments as needed
  • Negotiated re-payment plans
  • Responded to relevant client enquiries

credit controller Job Skills

For an credit controller position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Credit Control
  • Account Reconciliation
  • Bookkeeping
  • Data Entry
  • Financial Analysis
  • Auditing
  • Tax Preparation
  • Accounting Software
  • Credit Analysis
  • Cash Flow Management
  • Accounts Payable
  • Debt Collection
  • Risk Management
  • Financial Reporting
  • Payroll Administration
  • Cash Management
  • Cost Accounting
  • Forecasting
  • Budgeting
  • Reconciliation
  • VAT Returns

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your credit controller Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Jonathan Taylor

507 Oakwood Avenue, Riverdale, IA 52722
[email protected]
611-086-4469

Employment history

Lead Credit Controller, Crowe Horwath Indianapolis, Indiana
January 2010 – May 2022
  • Negotiate payment plans with customers
  • Follow up on disputed invoices
  • Assist with other accounting and administrative duties as needed
Associate Credit Controller, PwC New York, New York
August 2008 – December 2009
  • Resolve customer account discrepancies
  • Generate collection reports and aging reports
  • Investigate and resolve customer complaints
Entry Level Credit Controller, KPMG New York, New York
August 2007 – July 2008

Education

University of Illinois at Urbana, Champaign, Illinois
Chartered Global Management Accountant (CGMA), June, 2007

Skills

Conflict Resolution
Strategic Thinking
Documentation
Research
Debt Collection
Accounts Payable
Auditing
Bookkeeping

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights
  • It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
  • Use the gap to talk about positive attributes or additional skills you've learned.
  • Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your credit controller Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Max Robinson

348 Oakwood Road, Glenolden, PA 19036

Employment history

Senior Credit Controller, KPMG New York, New York
May 2022 – Present
  • Maintain accurte records of customer payments
  • Follow-up on disputed invoices
  • Resolve customer accounts discrepancies.
Associate Credit Controller, McGladrey Minneapolis, Minnesota
May 2021 – April 2022
  • Negotiate payment plans with customers,
  • Resolve customer account discrepancieS,
  • Generate collection reportS and aging report's.
Entry Level Credit Controller, Deloitte New York, New York
May 2020 – April 2021
  • Monitr customer credit limits
  • Maintain acurrate records of customer payments
  • Liaise with internel departments to ensure customer payments are processed efficently.

Education

University of Texas at Austin, Austin, Texas
Master of Science in Business Economics (Accounting), March, 2020
University of Texas at Austin, Austin, Texas
Bachelor of Arts in Finance (Accounting), March, 2016

Skills

Financial Management
Research
Stress Management
Public Speaking
Payroll Administration
Reconciliation
Credit Analysis
Accounts Payable

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights
  • Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
  • Make sure to use a professional email address as part of your contact information.
  • Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

credit controller Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an credit controller position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Ursula
Davis

[email protected]
627-169-5005
731 Forestview Drive, Weldon, NC
27890

Senior Credit Controller
PwC
New York, New York

To the Hiring Team at PwC


I am writing to express my interest in the Senior Credit Controller role at PwC. As a Credit Controller with 4 years of experience, I am confident that I possess the necessary skills and qualifications to excel in this position.


As someone who has always been driven by a desire to solve complex problems and make a difference in the world, I have pursued opportunities to learn and grow throughout my life. My experience in this field has equipped me with valuable skills such as Troubleshooting and Quality Assurance that have planted in me a great work ethic. I am excited to apply these skills and my enthusiasm for Accounting & Auditing to the role and contribute to your organization's success.


Thank you for considering my application for the Senior Credit Controller role. I am very passionate about this field and possess a deep understanding of the industry so, I am thrilled about the opportunity to contribute to your organization's success.


Cordially,
Ursula Davis
627-169-5005
[email protected]

Ursula Davis






Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.