Use This Template 
Build your resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
claims assistant: Resume Samples & Writing Guide
Professional Summary
Experienced Claims Assistant with a deep understanding of the insurance industry. Proven ability to assess claims, process paperwork, and provide excellent customer service.
Employment history
Chief Claims Assistant, Liberty Mutual Boston, Massachusetts
June 2010 – Present
- Review and audit claims to ensure accuracy
- Provide customer service support to policyholders and claimants
- Liaise with other departments and external parties to resolve claims
Claims Assistant, Allstate Northbrook, Illinois
December 2009 – May 2010
- Investigate and analyze claims to determine validity and liability
- Manage the claims process from initial receipt to final resolution
- Provide customer service support to policyholders and claimants
Entry Level Claims Assistant, USAA San Antonio, Texas
December 2008 – November 2009
- Respond to customer inquiries and provide information on claims
- Maintain accurate records and documentation of all claims activities
- Analyze data to identify trends and recommend changes to improve claims management
Education
Ohio State University, Columbus, Ohio
Master of Arts in Insurance and Risk Management, October, 2008
Ohio State University, Columbus, Ohio
Bachelor of Arts in Insurance and Risk Management, October, 2004
Skills
Communication
Interpersonal
Problem Solving
Stress Management
Data Analysis
Data Entry
Claim Processing
Claim Investigations
Do you already have a resume? Use our PDF converter and edit your resume.
Professional Summary
Highly organized and detail-oriented Claims Assistant with extensive experience in the insurance industry. Proven ability to provide effective customer service while managing claims processes from start to finish.
Employment history
Lead Claims Assistant, Farmers Insurance Los Angeles, California
October 2013 – Present
- Negotiate settlements and resolve disputes
- Manage the claims process from initial receipt to final resolution
- Analyze data to identify trends and recommend changes to improve claims management
Claims Assistant, USAA San Antonio, Texas
April 2013 – September 2013
- Monitor the progress of claims and ensure timely resolution
- Analyze data to identify trends and recommend changes to improve claims management
- Negotiate settlements and resolve disputes
Junior Claims Assistant, Farmers Insurance Los Angeles, California
October 2012 – March 2013
- Maintain accurate records and documentation of all claims activities
- Assist in the development and implementation of claims programs
- Provide customer service support to policyholders and claimants
Education
University of Illinois, Urbana, Illinois
Insurance Brokerage, August, 2012
Skills
Data Analysis
Coaching
Flexibility
Adaptability
Communication
Legal Documents
Problem Solving
Analytical Skills
Employment history
Chief Claims Assistant, Travelers Hartford, Connecticut
January 2017 – Present
- Prepare and submit claims payments
- Manage the claims process from initial receipt to final resolution
- Ensure compliance with applicable laws and regulations
Associate Claims Assistant, Farmers Insurance Los Angeles, California
August 2015 – December 2016
- Negotiate settlements and resolve disputes
- Analyze data to identify trends and recommend changes to improve claims management
- Manage the claims process from initial receipt to final resolution
Jr. Claims Assistant, Nationwide Columbus, Ohio
February 2014 – July 2015
- Provide customer service support to policyholders and claimants
- Assist in the development and implementation of claims programs
- Manage the claims process from initial receipt to final resolution
Education
University of Washington, Seattle, Washington
Bachelor of Arts in Business Administration and Insurance, December, 2013
Skills
Attention to Detail
Presentation
Leadership
Mentoring
Analytical Skills
Claim Processing
Quality Assurance
Multi-tasking
Employment history
Chief Claims Assistant, Allstate Northbrook, Illinois
July 2015 – Present
- Analyze data to identify trends and recommend changes to improve claims management
- Prepare reports on claims activity
- Respond to customer inquiries and provide information on claims
Associate Claims Assistant, MetLife New York, New York
July 2014 – June 2015
- Respond to customer inquiries and provide information on claims
- Investigate and analyze claims to determine validity and liability
- Monitor the progress of claims and ensure timely resolution
Jr. Claims Assistant, Farmers Insurance Los Angeles, California
January 2014 – June 2014
- Respond to customer inquiries and provide information on claims
- Monitor the progress of claims and ensure timely resolution
- Manage the claims process from initial receipt to final resolution
Education
University of Pennsylvania, Philadelphia, Pennsylvania
Master of Science in Insurance, November, 2013
University of Pennsylvania, Philadelphia, Pennsylvania
Bachelor of Science in Insurance and Financial Services, November, 2009
Skills
Innovation
Troubleshooting
Adaptability
Documentation
Quality Assurance
Claim Resolution
Attention to Detail
Data Analysis
Employment history
Chief Claims Assistant, Farmers Insurance Los Angeles, California
October 2022 – Present
- Prepare reports on claims activity
- Negotiate settlements and resolve disputes
- Assist in the development and implementation of claims programs
Claims Assistant, Progressive Mayfield Village, Ohio
April 2022 – September 2022
- Assist in the development and implementation of claims programs
- Review and audit claims to ensure accuracy
- Prepare reports on claims activity
Junior Claims Assistant, Progressive Mayfield Village, Ohio
April 2021 – March 2022
- Ensure compliance with applicable laws and regulations
- Maintain accurate records and documentation of all claims activities
- Negotiate settlements and resolve disputes
Education
University of Michigan, Ann Arbor, Michigan
Bachelor of Science in Risk Management, February, 2021
Skills
Networking
Interpersonal
Financial Management
Written Communication
Data Entry
Data Analysis
Communication
Claim Resolution
Not in love with this template? Browse our full library of resume templates
claims assistant Job Descriptions; Explained
If you're applying for an claims assistant position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
1
claims assistant
- Open worker’s compensation claims and input all data provided by the policy holder.
- Handle and processed all invoices to be paid.
- Answering emails, letters, and phone calls and handled filing, photocopying, and faxing
- Calculating claims amount, verified forms and details provided by policyholders, and processed payments
- Providing assistance to policyholders for general claims processing and settlement
- File closed claims and coordinated the archiving of claim files.
2
claims assistant
- Motor Vehicle ClaimsPrivate
- Commercial & Fleet
- Heavy Haulage
- Couriers
- Small & Large Charter Vehicles
- Mobile Food Providers
- Caravans
3
claims assistant
- Processing all payments related to open auto claims
- USD conversion
- Assuring accuracy and efficiency threw out all payments issued
- Analyzing and recalculating invoices
- Reading threw notes and finding key information to authorize and support payment
- Contacting vendors to recover over payments
- Collecting outgoing mail and distributing incoming mail
4
claims assistant
- Served as first point of contact for claims related enquiries, complaints and emailed messages to relevant staff.
- Reviewed claims for appropriate documentation and information prior to processing payments including current treatment plans, WorkCover certificates of capacity and denying payments for disputed claims.
- Processed invoices, reimbursements and wage reimbursement schedules as per current guidelines and Workers Compensation legislation.
- Issued stop payments, payments or adjustments and processed recovery and refund cheques.
- Created new claims/incidents in Figtree by ensuring date of injury falls within policy periods.
- Drafted and sent correspondence to relevant parties including privacy letters, liability letters, injury management plans and letters to medical providers requesting medical records.
- Coordinated travel arrangements for injured workers, including booking airfare, hotel and transportation.
5
claims assistant
- Interview or correspond with claimants, witnesses, physicians and other relevant parties to determine claim settlement, denial, or review.
- Plant Machinery & Tractors
- Training new employees ( Member of the Success Team for new employees )
- Prepared monthly reports of finalising claims and claim payments.
claims assistant Job Skills
For an claims assistant position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.
Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."
- Data Entry
- Data Analysis
- Customer Service
- Microsoft Office
- Insurance Claims
- Claim Processing
- Medical Terminology
- Insurance Policies
- Claim Investigations
- Quality Assurance
- Legal Documents
- Claim Resolution
- Documentation
- Time Management
- Problem Solving
- Communication
- Analytical Skills
- Attention to Detail
- Organizational Skills
- Multi-tasking
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your claims assistant Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Todd Thompson
779 Cypress Road, Verona, WI 53593Employment history
Chief Claims Assistant, Allstate Northbrook, Illinois
May 2022 – Present
- Review and audit claims to ensure accuracy
- Respond to customer inquiries and provide information on claims
- Maintain accurate records and documentation of all claims activities
Associate Claims Assistant, Allstate Northbrook, Illinois
November 2020 – April 2022
- Liaise with other departments and external parties to resolve claims
- Assist in the development and implementation of claims programs
- Monitor the progress of claims and ensure timely resolution
Junior Claims Assistant, State Farm Bloomington, Illinois
November 2019 – October 2020
Education
Ohio State University, Columbus, Ohio
Master of Science in Business Administration and Insurance, October, 2019
Ohio State University, Columbus, Ohio
Bachelor of Science in Risk Management, October, 2015
Skills
Customer Service
Financial Management
Analytical
Reporting
Claim Resolution
Attention to Detail
Insurance Policies
Customer Service
Include your Contact Information and Job Descriptions
Missing job descriptions lessens your chances of getting hired.
Key Insights- Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
- Keep job descriptions short but don't just list your jobs.
- Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.
How to Optimize Your claims assistant Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Employment history
Chief Claims Assistant, State Farm Bloomington, Illinois
September 2019 – May 2022
- Mange the clains process from initial reciept to final resolutuon
- Investagate and analyze clais to determin validity and liabillity
- Assit in the develoment and implementaton of clais programms
Associate Claims Assistant, Farmers Insurance Los Angeles, California
February 2019 – August 2019
- Negotiate settlements and resolves disputes
- Investigates and analyses claim to determine validity and liabilities
- Ensures compliance with applicable laws and regulation
Entry Level Claims Assistant, Nationwide Columbus, Ohio
August 2018 – January 2019
- Analize data to identify trends and recomend changes to improve claims management
- Review and audit clams to ensure accuracy
- Proces claims in accordance with companie policies and proceduers
Education
University of Michigan, Ann Arbor, Michigan
Master of Arts in Insurance and Accounting, June, 2018
University of Michigan, Ann Arbor, Michigan
Bachelor of Arts in Business Administration and Insurance, June, 2014
Skills
Documentation
Training
Interpersonal
Strategic Thinking
Claim Investigations
Multi-tasking
Communication
Claim Processing
Correct Grammar and Address Gap Years in Your Resume
Don't leave unexplained gaps in your work history.
Key Insights- When explaining gaps in your employment section, start by being honest.
- Elaborate on the gap and show that you never stopped learning.
- Explain and elaborate any gap in your work history by highlighting new skills.
claims assistant Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an claims assistant position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Chief Claims Assistant
Farmers Insurance
Los Angeles, California
Farmers Insurance
Los Angeles, California
Esteemed Farmers Insurance Hiring Team
I am excited to apply for the Chief Claims Assistant role at Farmers Insurance. As a highly skilled Claims Assistant, I am confident that I have the necessary experience and abilities to make a valuable contribution to your organization.
As someone who has always been committed to making a positive impact on the world, I have pursued opportunities to contribute to my community through my work wherever I may be. My experience in this field has equipped me with the skills and knowledge necessary to succeed throughout my life and I am confident that they will help me to bring my passion and expertise to your organization and help drive your success.
Thank you for considering my application for the Chief Claims Assistant role. I am looking forward to a future where we work together to drive this organization's success.
Cordially,
Harold Carter
658-734-0810
[email protected]
Harold Carter
Showcase your most significant accomplishments and qualifications with this cover letter.
Personalize this cover letter in just few minutes with our user-friendly tool!
Related Resumes & Cover Letters
FIND EVERYTHING YOU NEED HERE.
IF YOU HAVE QUESTIONS, WE HAVE ANSWERS.
4 Ways a Career Test Can Jump-Start Your Future (and Help Your Resume)
If you’re looking for a fresh path or a new passion, a career test could help you find it. You can take these tests online, in the comfort of your...
Avoid These 3 Resume Mistakes at All Costs
Your resume is your first impression for a prospective employer. The way you present yourself in that little document can make or break you – it can clinch you an...
Resume Design Tips and Tricks
Creating a resume that stands out from the rest doesn’t have to be rocket science. With just a few tips and tricks, you can make your professional resume a shining...
Build your Resume in 15 minutes
Give yourself the best chance of standing out from the competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.