5 Amazing account representative Resume Examples (Updated 2023) + Skills & Job Descriptions

account representative

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account representative: Resume Samples & Writing Guide

Professional Summary

Dynamic and organized Account Representative with extensive experience in administrative and clerical fields. Proven ability to manage accounts and successfully handle customer inquiries.

Employment history

Senior Account Representative, UnitedHealth Group Minnetonka, Minnesota

May 2011 – Present

Follow up on outstanding payments and collection activities
Develop and maintain relationships with customers
Reconcile accounts and resolve discrepancies

Associate Account Representative, Apple Cupertino, California

November 2010 – April 2011

Generate reports and analyze data
Develop and maintain relationships with customers
Follow up on outstanding payments and collection activities

Entry Level Account Representative, CVS Health Woonsocket, Rhode Island

April 2010 – October 2010

Maintain customer records and update account information
Manage customer accounts and provide customer service
Prepare and process paperwork

Education

Cornell University, Ithaca, New York

Medical Office Administration, March, 2010

Skills

Public Speaking

Problem Solving

Presentation

Networking

Bookkeeping

Scheduling

Accounting Software

Office Administration

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Professional Summary

Highly motivated Account Representative with a proven track record of providing exceptional customer service and administrative support. Skilled in developing relationships with clients, managing accounts, and problem solving.

Employment history

Lead Account Representative, JPMorgan Chase New York, New York

January 2011 – Present

Prepare and submit reports to management
Maintain customer records and update account information
Develop and maintain relationships with customers

Account Representative, Microsoft Redmond, Washington

January 2010 – December 2010

Manage customer accounts and provide customer service
Assist with accounts payable and accounts receivable
Follow up on outstanding payments and collection activities

Junior Account Representative, Apple Cupertino, California

July 2009 – December 2009

Process customer orders and inquiries
Develop and maintain relationships with customers
Prepare and submit reports to management

Education

Cornell University, Ithaca, New York

Human Resources, May, 2009

Skills

Innovation

Networking

Negotiation

Financial Management

Data Entry

Customer Service

Data Analysis

Accounts Payable

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Employment history

Senior Account Representative, Bank of America Charlotte, North Carolina

January 2016 – Present

Prepare and process paperwork
Ensure compliance with company policies and procedures
Develop and maintain relationships with customers

Account Representative, Bank of America Charlotte, North Carolina

July 2015 – December 2015

Manage customer accounts and provide customer service
Reconcile accounts and resolve discrepancies
Follow up on outstanding payments and collection activities

Entry Level Account Representative, General Electric Boston, Massachusetts

January 2014 – June 2015

Prepare invoices and other financial documents
Process customer orders and inquiries
Maintain customer records and update account information

Education

University of Illinois, Urbana, Illinois

Customer Service, December, 2013

Skills

Negotiation

Troubleshooting

Interpersonal

Self-Motivation

Accounts Payable

Data Entry

Document Management

Scheduling

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Employment history

Lead Account Representative, UnitedHealth Group Minnetonka, Minnesota

February 2016 – Present

Ensure compliance with company policies and procedures
Assist with accounts payable and accounts receivable
Coordinate with other departments to ensure customer satisfaction

Account Representative, CVS Health Woonsocket, Rhode Island

September 2014 – January 2016

Reconcile accounts and resolve discrepancies
Manage customer accounts and provide customer service
Manage and track customer orders

Junior Account Representative, Walmart Bentonville, Arkansas

September 2013 – August 2014

Assist with accounts payable and accounts receivable
Ensure compliance with company policies and procedures
Resolve customer complaints and concerns

Education

University of Texas, Austin, Texas

MD in Office Administration, July, 2013

University of Texas, Austin, Texas

Bachelor of Science in Business Administration, July, 2009

Skills

Adaptability

Financial Management

Reliability

Technical

Document Control

Spreadsheets

Data Entry

Scheduling

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Employment history

Jr. Account Representative, CVS Health Woonsocket, Rhode Island

September 2021 – June 2022

Maintain customer records and update account information
Develop and maintain relationships with customers
Ensure compliance with company policies and procedures

Education

University of Wisconsin, Madison, Wisconsin

MD in Business Administration, July, 2021

University of Wisconsin, Madison, Wisconsin

Bachelor of Arts in Office Administration, July, 2017

Skills

Customer Service

Social Media

Innovation

Coaching

Inventory Management

Invoicing

Data Entry

Spreadsheets

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account representative Job Descriptions; Explained

If you're applying for an account representative position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

account representative

Communicated updates regarding business proposals, contracts and current projects.
Analyzed accounts for delinquencies and other ongoing issues.
Proposed available products and solutions to meet diverse requirements.
Contacted customers to assess satisfaction and current needs.
Performed administrative tasks such as recordkeeping, writing correspondence and gathering materials.

account representative

Maintained integrity of the
Record information about the
Receive payments and post amounts paid to customer accounts.financial status of customers and status of collection efforts.
Answer customer questions regarding problems with their accounts.general ledger, including the chart of accounts.

account representative

Used Epic, Eagle, Eclipsys, and Allscripts to research patient address information
Printed 1500 forms and mailed out to the insurance
Printed, sorted and distributed mail correspondence
Changed the process returned mail data was collected from manually typing information on an excel workbook to simply scanning the information to pdf and converting the files to text hen extracting the invoice numbers to access. This turned a week’s work into 15 minutes of scanning.

account representative

Managed 10-15 client accounts in the petrochemical industry.
Provided new team members with coaching and direction.
Set up and managed customer meetings via WebEx and in-person.
Maximized customer interactions by promptly identifying needs and wants.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Held demonstrations and one-on-one coaching sessions on use of ISNetworld and additional tools.
Researched and recommended process improvements designed to mitigate operational risk.

account representative

Assist with duties in other areas of the branch: sales, recruiting, collections, dispatch, and taking associates to work assignments
Processed payments for all customers paying with credit cards
Increased fill rate from 10% to 90%
Increased sales by 13% over the previous year.
Increased NOI from -% to a growth of over 300%

1 2 3 … 6

account representative Job Skills

For an account representative position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Entry
Microsoft Office
Typing
Filing
Data Analysis
Spreadsheets
Records Management
Customer Service
Accounts Receivable
Accounts Payable
Invoicing
Bookkeeping
Scheduling
Inventory Management
Document Control
Office Administration
Reception
Cash Handling
Word Processing
Document Management
Accounting Software

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your account representative Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Lead Account Representative, Google Mountain View, California

February 2019 – Present

Assist with accounts payable and accounts receivable
Ensure compliance with company policies and procedures
Manage customer accounts and provide customer service

Associate Account Representative, Bank of America Charlotte, North Carolina

August 2018 – January 2019

Manage and track customer orders
Reconcile accounts and resolve discrepancies
Generate reports and analyze data

Jr. Account Representative, Google Mountain View, California

January 2018 – July 2018

Education

University of Texas, Austin, Texas

Master of Arts in Office Administration, December, 2017

University of Texas, Austin, Texas

Bachelor of Arts in Office Administration, December, 2013

Skills

Flexibility

Written Communication

Presentation

Teamwork

Inventory Management

Document Management

Accounting Software

Records Management

Include your Contact Information and Job Descriptions

Missing job descriptions lessens your chances of getting hired.

Key Insights

Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
Keep job descriptions short but don't just list your jobs.
Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

How to Optimize Your account representative Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Senior Account Representative, Bank of America Charlotte, North Carolina

December 2020 – May 2022

Prepare and submit report's to managment
Resolve customer's complaints and concern's
Reconcile account's and resolve discrepancie's

Associate Account Representative, Bank of America Charlotte, North Carolina

June 2020 – November 2020

Prepere and proccess paper-work
Proccess customer orders and inquirys
Develope and mantain relationships with customers

Entry Level Account Representative, Bank of America Charlotte, North Carolina

December 2018 – May 2020

Reolve custmer comlaints and concerms
Manage custmer accounts and provide custmer servce
Manage and track custmer orderss

Education

University of Maryland, College Park, Maryland

Master of Science in Medical Office Administration, October, 2018

University of Maryland, College Park, Maryland

Bachelor of Arts in Accounting, October, 2014

Skills

Documentation

Innovation

Accounting

Negotiation

Scheduling

Filing

Typing

Data Entry

Correct Grammar and Address Gap Years in Your Resume

Don't leave unexplained gaps in your work history.

Key Insights

When explaining gaps in your employment section, start by being honest.
Elaborate on the gap and show that you never stopped learning.
Explain and elaborate any gap in your work history by highlighting new skills.

account representative Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an account representative position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Senior Account Representative
JPMorgan Chase
New York, New York

Esteemed Recruitment Team

I am writing to express my interest in the Senior Account Representative position at JPMorgan Chase. As an Account Representative with 13 years of experience in Administrative & Clerical myself, I believe I have the necessary skills and expertise to excel in this role.

Throughout my life, I have pursued my passion for Customer Service and sought out opportunities to learn and grow. My experience in Administrative & Clerical has given me valuable skills such as Public Speaking and Problem Solving that have allowed me to improve professionally and personally. I am excited to bring these skills and my passion as a Account Representative to the position and work with a team of like-minded individuals to achieve our common goals.

Thank you for considering my application for the Senior Account Representative role at your organization. I am dedicated to continuous improvement, and elated about the opportunity to join your team and work towards achieving our shared goals together.

Bests,
Victor Cooper
968-292-1429
[email protected]

Victor Cooper

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