89a91338-59f1-447a-9c00-78572305f6a1

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Passionate HR Professional with expertise in employee engagement, end to end recruitment, grievance handling, scheduling and front end company administration. Experienced in coordinating with various company stakeholders. Strong interpersonal and communication skills, expert in conducting negotiations, and ability to interact with employees of all levels.  Consistently strives for excellence while upholding policies, procedures, and regulations.

Employment history

HR Admin, Pagac, Simonis and Lynch. Kleinstad, Florida
May. 2014 – Aug. 2014
  • Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.
  •  Implement recruiting strategies to meet current or anticipated staffing needs.
  • Sourcing, Screening and Shortlisting through various channel offline and referencing.
  • Conduct reference or background checks on job applicants.
  • Prepare and maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  •  Provided Employee on-boarding/recruitment and off-boarding support.
  • Negotiated offer details and closed hires at an 85% acceptance rate for full time hires and 80% acceptance. 
  • Assist in payroll processing and preparation of salary statement on monthly basis.
  • Manage Appraisal process across the levels and establishing framework for substantiating Performance Appraisal system linked to performance and reward management.
  • · Has good people management skills to effectively co-ordinate with various stake-holders like Employees, Directors, Vendors, Public sector enterprise etc and working upon quick solutions.
  • Effectively manage Employee-employer/director meetings and all director appointments as per availability and arriving at a non-conflicting schedule.
  • Interpret and explain human resources policies, procedures, laws, standards, or regulations.
  • Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
  • Initiate VISA applications for new recruits and timely follow up till successful closure.
  • Addressing escalation calls if any, discussing concerns with employees and getting the issue sorted out within timelines.

Application Specialist, Howell and Sons. Heathcoteberg, South Dakota
Nov. 2012 – Nov. 2013
  • Involves successfully conducting new Product demos (Ultrasound equipment), as an Application specialist.
  •  Clarifying product operation, precision related queries and convincing health care professionals to consider procurement and switching over to a new product (Ultrasound – Mindray).
  • Effectively managing appointments with health care professsionals.
  • Ensuring effective communication, enabling easy learning of product features – aiming at excellent end-user experience.
 

Education

Western Barton, Mayerburgh, Massachusetts
Master of Science, Medical Engineering, Jun. 2011

West Runolfsdottir College, Brandenchester, Texas
Bachelor of Engineering, Biomedical, Jul. 2010

Skills

Organisational Development

Vendor Management

Performance Management

Orientation and Onboarding

Recruitment and Retention

Employee Engagement

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Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

I am currently a year 10 student looking for an opportunity to demonstrate and further develop my customer service skills. 

My friendly and energetic personality, balanced by my respectful and responsible approach to my work enables me to work efficiently and cooperatively as a team member.

Whilst I am dedicated to my academics, I also love all things fashion and have a keen eye for current trends.

Employment history

Customer Service Assistant, Deckow LLC. New Laniland, Oregon
Oct. 2016 – Dec. 2016
  • Attentive listening and communication skills in receiving orders and assisting in any incoming enquiries 
  • High degree of critical time efficiency and organisation 
  • A sensitive approach to ensuring optimal customer service
  • Collaborative teamwork including effective communication and support
  • Passionate ‘customer centred’ service 

Retail Assistant, Shields-Tremblay. Buckridgetown, Montana
Mar. 2015 – Apr. 2015
  • Orchestration of  display and visual merchandising 
  • Provide great customer service 
  • Collaborative teamwork including effective communication and support
  • Passionate ‘customer centred’ service 
  • Professional and authentic representation of the brand

Education

West Hills, South Kirbymouth, Kansas

Accomplishments

Interests

Reference

Skills

Work Ethic

Customer Service

Time Management Abilities

Organisation Skills

Team Work Abilities

Problem Solving Skills

Communication Skills

ac497683-79e4-4194-9268-f626ef6d3e35

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Innovative, forward-thinking Human Resources Generalist with over 2 years of experience in the areas of performance management, benefits administration, hiring, employment law, and compensation and wage structure.  Success developing and executing new hire orientations, maintaining employee databases and human resource information systems, and investigating employee grievances and providing appropriate resolutions.  Dedicated and motivated to join a reputable, growth-oriented company as a human resources director.

Employment history

HUMAN RESOURCES ASSISTANT, Dooley LLC. West Harrisport, North Carolina
Aug. 2019 – Present
  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
  • Identify staff vacancies and recruit, interview and select applicants.
  • Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.
  • Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization’s personnel policies and practices.
  • Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
  • Develop or administer special projects in areas such as pay equity, savings bond programs, day-care, and employee awards.
  • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  • Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.
  • Provide advice on best practices and implementation for selection.
  • Write reports on research findings and implications to contribute to general knowledge and to suggest potential changes in organizational functioning.
  • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules
  • Process paperwork for new employees and enter employee information into the payroll system.
  • Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
  • Compute wages and deductions, and enter data into computers.
  • Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.
  • Process and issue employee paychecks and statements of earnings and deductions.
  • Keep track of leave time, such as vacation, personal, and sick leave, for employees.
  • Compile employee time, production, and payroll data from time sheets and other records.
  • Prepare and balance period-end reports, and reconcile issued payrolls to bank statements.
  • Keep informed about changes in tax and deduction laws that apply to the payroll process.
  • Compile statistical reports, statements, and summaries related to pay and benefits accounts, and submit them to appropriate departments., working conditions, or promotion opportunities.

BARISTA, Welch and Sons. Goodwinton, South Carolina
Dec. 2016 – Jan. 2017
  • Set oven temperatures and place items into hot ovens for baking.
  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
  • Prepare or serve menu items, such as sandwiches or salads.
  • Provide customers with product details, such as coffee blend or preparation descriptions.
  • Receive and process customer payments.
  • Clean or sanitize work areas, utensils, or equipment.
  • Serve prepared foods, such as muffins, biscotti, or bagels.
  • Brew coffee and tea, and fill containers with requested beverages.
  • Clean glasses, utensils, and bar equipment.
  • Take beverage orders from serving staff or directly from patrons.
  • Clean bars, work areas, and tables.

Education

Pfannerstill College, Corwinton, Florida
High School Diploma, CULINARY ARTS, Oct. 2015

Eastern Fadel College, Dawnland, Arkansas
CULINARY ARTS, May. 2012

Skills

MICROSOFT OFFICE

MICROSOFT EXCEL

MICROSOFT WORD

PAYROLL STAFF

BAHASA MELAYU

ENGLISH LANGUAGE

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Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Human resources executive and expert recruiter offering over 2 years of experience assisting organizations in increasing performance and achieving operational goals.  Strong intrapersonal and communication skills, expert in conducting negotiations, and ability to interact with employees of all levels.  Consistently strives for excellence while upholding policies, procedures, and regulations.

Employment history

Human Resources Executive, Herzog LLC. Port Oren, Nebraska
Dec. 2017 – Apr. 2018
  • Follow ethical codes that protect the confidentiality of information.
  • Work with personnel and facilities management staff to install, remove, or relocate user connectivity equipment and devices.
  • Use computers or other input devices to control robotic pipe cutters or cleaners.
  • Determine production schedules and staff requirements necessary to ensure timely delivery of services.
  • Collect information about individuals or clients, using interviews, case histories, observational techniques, and other assessment methods.

Customer Service Representative, Rempel-Reinger. Port Loriachester, Alabama
Jan. 2014 – Feb. 2014
  • Promote company products, services, and savings plans when appropriate.
  • Assisting customer regarding load and SIM Card
  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
  • Operate telephone switchboards and systems to advance and complete connections, including those for local, long distance, pay telephone, mobile, person-to-person, and emergency calls.

Education

Northern Stoltenberg Academy, East Ta, Arizona
English Language, Oct. 2018

Gleason Institute, East Gustavochester, Oregon
Bachelor of Science, Mining, Jun. 2016

Hobbies

Languages

English

French

Skills

Translation

Customer Care

Team Leardership

Social Media Marketing

Computer skills (Word, Excel, PowerPoint and Internet Navigation

Welcome challenge, fast learner and quick adaptation to a new environment with new requirement.

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Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

 A confident, self motivated individual with plenty of drive and commitment, who gives 100% to any task undertaken and experienced to working to tight deadlines. A flexible individual who is able to meet the demands of the business. Highly organised and efficient with a thorough and precise approach to tasks. Able to boast excellent communication skills. An individual who is able to work within a team environment as well as working individually.

Employment history

Sales assistant, Smitham and Sons. New Mailemouth, Kentucky
Oct. 2018 – Present
  • Demonstrated use and care of merchandise.
  • Greeted customers and ascertained customers’ needs.
  • Answered questions regarding the store and its merchandise.
  • Stocked shelves and supplies and organised displays.
  • Organised racks and shelves to maintain the visual appeal of the store.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Worked in the fitting rooms and fulfilled customers needs​

Customer service assistant, Frami, Little and Funk. Lynchborough, Maine
Handing out leaflets to members of the public in a well mannered approach. 
Having good communication skills. 
Approaching customers in a friendly and polite way. 
Advertising and promoting an app for the company. 

Education

Eastern Lubowitz, South Missy, New Jersey
A levels, Present

Eastern West Virginia Institute, West Nicolas, Pennsylvania
GCSE, Mar. 2016

Skills

Strong verbal communication

Customer service orientated

Sales experience

Extremely organised

Working within a team and individually

Friendly demeanour

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Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Tenured administrative professional with 5 years extensive experience providing support to the Program Manager and HR Manager in preparing and processing personnel actions, conducting technical training and offering assistance, and establishing and maintaining OFP’s (Office Personnel Files).In-depth knowledge of standard office procedures. proficient use of Microsoft Office Suite, scheduling software

Employment history

Nov. 2018 – Jan. 2019
Okunevaton, South Carolina
HR Coordinator / Secretary, Flatley and Sons

  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Make copies of correspondence or other printed material.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Provide services to customers, such as order placement or account information.
  • Maintain logs of activities and completed work.
  • Manage and maintain executives’ schedules.
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Greet visitors and determine whether they should be given access to specific individuals.
  • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • Set up and oversee administrative policies and procedures for offices or organizations.
  • Make travel arrangements for executives.
  • Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.
  • Order and dispense supplies.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
  • Take photos in every site progress weekly basis, to present in client.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

Feb. 2016 – Apr. 2016
Emmalinemouth, Idaho
Medical Receptionist / Administrative Assistant, Christiansen, Bechtelar and Toy

  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Hear and resolve complaints from customers or the public.
  • Schedule appointments and maintain and update appointment calendars.
  • Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
  • File and maintain records.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Analyze data to determine answers to questions from customers or members of the public.
  • Keep a current record of staff members’ whereabouts and availability.
  • Process and prepare memos, correspondence, travel vouchers, or other documents.
  • Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
  • Conduct tours or deliver talks describing features of public facilities, such as a historic site or national park.

Education

Sep. 2014
Bachelor of Science: Business Administration Major in Human Resource Management

  • South Wisconsin Institute – South Darnell, South Dakota

Skills

Teamwork skills
Expert

Adaptability Skills
Expert

Time Management Skills
Experienced

Interpersonal Skills
Expert

Computer Skills
Experienced

Communication Skills
Expert

Analytical Skills
Experienced

577e6fe8-c980-45f6-bba1-a8e3167fb433

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Dedicated, results-oriented, experienced- project management and over 13 years of success in the areas of Project management , monitoring and evaluation and data management management, new M&E system development, and Data quality assurance.  Analytical, innovative professional with strong data usage and deep technical knowledge dedicated to leading teams in meeting and exceeding operational targets.

Employment history

Senior Monitoring and evaluation officer, Hegmann and Sons. Lake Freddy, Wyoming
Jan. 2016 – Present
  • Provides technical support to M E officers working on different geographical area office in capturing, organizing, ensuring quality of routine data
  • Leads and managing the planning reporting and M&E units
  • Lead Research ,Impact Evaluation survey and baseline
  • Provides technical support and guidance to ME officers in analyzing routine data to inform program implementation and for informed decision making. 
  • Develops, updates and modifies the monitoring and evaluation system of the organization
  • Reviews the completeness, accuracy and timeliness of data reported from the field office and approves data for further analysis. 
  • Follow up and supports the M&E officers in producing timely regular reports 
  • Manages the data collection process with implementation partners and conducts regular analysis of the data collected
  • Provides timely information and report on the national indicators to inform the project implementation
  • Collects, evaluates and analyses data for an assessment of the background, the situation and needs of the target group and stakeholder .
  • Analyses data and produce regular field reports for submission to Donor and the HO management
  • Conduct monthly data review meeting to identify and timely correct challenges /problems; as well as provide feedback to the program team on data quality issues. 
  • Provide all round support to the conduct of service mapping, surveys, formative assessments, evaluations and operations research as per the role & guidance provided by the donor. 
  • Engages and contributes to the design and conduct of the implementation research activities of the projects.
  • Support project team in the documentation of case stories for all active projects, taking the lead at times as necessary.
  • Conducts regular field visits to support process documentation and capturing lessons learned from project sites
  • Identify M&E skill gaps of M&E staffs in the field/hub office and provide support.
  • Conduct data quality Audit  regularly using the standard tools, share report and follow action plans
  • Prepare the overall annual directive plan of the organization based on which the brunches office will develop the detailed annual plan of their respective project
  • Establish guidelines and procedures for data sharing and time of reporting with management, external stakeholders etc.
  • Assist the program and finance in establishing log frames, work plan and target during the drafting donor project proposal as well as throughout project proposal
  • Develop and strengthens partnerships among stakeholders, line government office and NGOs for effective collaboration and coordination
  • Organize and coordinate different national , regional and International workshop and conference 
  • Develops terms and format for data capture and input; monitors input to ensure consistency and quality of data;
  • Develop and produces M&E guideline system 
  • Develop system for tracing the implementation of the project
  • Develop minimum quality standard to perform quality assurance 
  • Formulate and follow-up the implementation of key performance indicator(KPI) and deliverable for new and established project 
  • Review and analyze reports to identify the causes of potential bottlenecks in project implementation and to enhance quality report
  • Prepare standardized reporting formats and checklist to different project
  • Develop database system for different project
  • Performs other duties and tasks at the request of management

Statistician & ICT Developer, Jacobs-Lind. Lake Yajairafurt, Pennsylvania
Jan. 2012 – Jun. 2012
  • Conduct electrical safety checks on computer equipment;
  •  Enhance office IT system through appropriate upgrades and advise Operations Unit on changes or improvements required; 
  • Help install and support of all ICT hardware and software;
  •  Provide overall administrative support to the organization .
  • updating & admin the organizational website.

Statistician, Nader and Sons. Arnettafort, Mississippi
Jun. 2007 – Aug. 2007
  • As a statistician gathers numerical data and then displays it,
  •  helping companies to make sense of quantitative data and to spot trends and make predictions. 
  • Designing data acquisition trials. assessing results. analyzing trends.

Education

South Colorado Academy, North Mavis, Oregon
Bachelor of Science, Statistics, Oct. 2005

Skills

Senior Monitoring and Evaluation officer

Statistician

Database system admin

Excellent Use of application software like statistical package (SPSS), STATA, EPInfo

DHIS2 ,Mobil application Software like Commcare ,M4Y

Computer skill, All Microsoft (MS-Word, Excel, PowerPoint, Access etc.)

Strong organizational and time management skill

Communication and ability to work successfully with team

Database system admin

Statistician

Senior Monitoring and Evaluation officer

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Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Applicant with 3 years of experience providing exceptional customer service.Competent, dependable professional equipped with basic selling skills, in-depth knowledge of business and retail operations and merchandising. Experience performing cash register functions, bagging Products and managing displays. Passionate about delivering high-levels of customer service and maintaining a safe, well-organized working and shopping environment.

Employment history

Dec. 2016 – Present
West Christenbury, Pennsylvania
Ladieswear Manger/Customer Serivce Assiant, Stanton-Erdman

On a daily basis I work with customers of all ages, religions, nationalities and genders. I treat each and everyone one with the upmost respect and citrusy. I also deal with conflict between customers or customer and product  and resolve it in the way the policy is written and making sure the customers leaves the store happy and satisfied with service. At target, I also work in a team to break down pallets and to help other team members in their department if needed. I also work with computer software and new tills, I answers phones and answer questions which customers have asked . As A department manger I receive stock and move stock though out my department flowing the latest fashion trends.    

  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Work as part of a team of demonstrators to accommodate large crowds.
  • Wear costumes or sign boards and walk in public to promote merchandise, services, or events.
  • Stock shelves with products.
  • Use computers to produce signage.
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
  • Dress mannequins for displays.
  • Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.

Jul. 2017 – Aug. 2017
South Rhondahaven, Oklahoma
Dance Coach, Johnson-Becker

  • Dealing with children and conflict 
  • Problem solving 
  • Responsible for children’s safety 
  • Keeping children active
  • Dealing with adult conflict 
  • Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.
  • Creative thinking
  • Maintain a safe play environment.
  • Communicate with children’s parents or guardians about daily activities, behaviours, and related issues.
  • Support children’s emotional and social development, encouraging understanding of others and positive self-concepts.

May. 2017 – Jun. 2017
Montyburgh, New Mexico
Customer Service Assistant, Boyer, Yost and Senger

  • Dealing with customers and conflict 
  • Working productively with others 
  • Working with different programs receiving stock and adjusting stock 
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
  • Work as part of a team of demonstrators to accommodate large crowds.
  • Stock shelves with products.
  • Use computers to produce signage.
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
  • Dress mannequins for displays.
  • Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.

May. 2014 – Aug. 2014
North Ryanland, Wisconsin
Cashier/Cleaner, Botsford-Hansen

  • Decorate baked goods, such as cakes or pastries.
  • Order or receive supplies or equipment.
  • Operate slicing or wrapping machines.
  • Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
  • Clean service or seating areas.
  • Receive and process customer payments.
  • Set up or restock product displays.
  • Slice fruits, vegetables, desserts, or meats for use in food service.
  • Take customer orders and convey them to other employees for preparation.
  • Take out garbage.
  • Wrap, label, or date food items for sale.
  • Clean or sanitize work areas, utensils, or equipment.
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.

Education

Sep. 2016
High School Diploma

  • Kassulke Academy – West Ivanborough, Missouri

Skills

Able to multitask
Skillful

Quick Learner
Experienced

skilled at text messaging
Experienced

Time management
Skillful

Microsoft Excel
Skillful

Microsoft Outlook
Experienced

Microsoft Publisher
Skillful

Microsoft Powerpoint
Experienced

Mircosoft Word
Experienced

CashFlow Manger
Beginner

Referee

8c56d166-45af-43b9-8027-253b9014979d

Andrew Smith

Professional Summary

Research on Social media tools used in Talent Acquisition: (Cognizant India Pvt Limited, April-May’19)
  • Created and surveyed various TA- HR across organizations 
  • Collected data; studied and analyzed responses on various analytics used across social media for Talent Acquisition 
Primary research on effects of happiness on the productivity of an employee  (Cognizant India Pvt Limited, April-May’19)  
  • Created and conducted survey-based on a qualitative questionnaire to employees across organizations 
  • Studying the factors that affect the performance of the employees (compensation, incentives, work culture, etc.) 
  • Collate data and analyze the responses 

Employment history

HR Intern, West-Padberg. Fawnton, Iowa
Automation of Misconduct and Disciplinary Action lifecycle and skip lifecycle
  • Developed a reporting tool for the holistic management of Misconduct & Disciplinary Action Policy lifecycle & skip lifecycle 
  • Conceptualized and developed Automated Lifecycle Management of Misconduct and Disciplinary action policy 
  • Developed an automated platform for scheduling, consolidating and dispatching skip insights.
  • Effortless skip schedule management, preset dispatch of MOMs, supplementing track of skip coverage was developed. 

Marketing Intern, Schaefer-Zulauf. Mandahaven, Tennessee
Jul. 2017 – Oct. 2017
Work dealt with 3 broad elements:
(i) Understanding marketing: Crafted 4 marketing learning modules that help you understand marketing better, which contained theories as well as case studies
(ii) Thinking marketing: Think about marketing and come up with innovative solutions to help drive the business forward.
(iii) Experiential marketing: This element involves brand evangelism, in which you hone your skills to sell a brand to your peers

Education

Gibson Institute, Willieport, Pennsylvania
MBA, Human Resources, Present

Southern Montana University, Ruebenchester, Colorado
B.Tech, Information Technology, Apr. 2017

Northern Weimann, West Marleneborough, Kentucky
Intermediate, Science, Nov. 2011

The Leannon Academy, Beerport, Alaska
High School Diploma, Science, Jul. 2009

Extra- Curricular

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Languages

English








Hindi








Assamese








Bodo








Skills

Learning & Development








Talent Aquisition








HR Automation








Talent Management








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Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Experienced human resources professional seeking an opportunity to advance my career within a growing, employee-focused organization.  A dynamic professional with 3 years pf experience in Inside and Field sales both, 1+ year of experience in Hr Recruitment, Employee engagement activity, General Administration and Employee relation, Handling day to day administrative activities in coordination with internal /external departments for smoothen business operations.

Employment history

Oct. 2018 – Present
North Christelshire, Ohio
HR Executive, King, Cremin and Hills

Pre and Post Recruitment Process, Employee Induction, Employee Engagement Activities,schedule the interviews, handling end to end recruitment ,administration work of organization 
  • Recruitment & Selection- Manage end- to –end of employee’s recruitment cycle
  • Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources,  job fairs, recruiting firms, or employee referrals.
  • Review employment applications and job orders to match applicants with job requirements. Collection & Screening of resume and conducting preliminary interview.
  • Interview job applicants to obtain information on work history, training, education, or job skills.
  • Coordinating with final interview with Manager and Salary negotiation.
  • Conduct reference or background checks on job applicants before offering and Preparing and Issuing Offer letters.
  • Identify case issues and evidence needed, based on analysis of charges, complaints, or allegations of law violations.
  • Contact job applicants to inform them of the status of their applications, Hire employees and process hiring-related paperwork.
  • Schedule or conduct new employee Orientation, Inductions, Interpret and explain human resources policies, procedures, laws, standards, or regulations.
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
  • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software, Analyze employment-related data and prepare required reports.
  • Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs.

South Kacy, Alabama

HR Recruiter ( Training), Reynolds LLC

Understanding the job requirement, source and select the best consultants, get the feedback, schedule the interviews etc.
Ø  Worked in coordination with the human resource managers to understand the goals and requirements of the company.
Ø  Recruited personnel in a firm, conducting interviews based on specific selection criterions.
Ø  Managed other formalities of employees’ background verifications, screening,  performance review and closing official procedures, including documentation.
Ø  Taking the feedback from the clients and maintain the qualitative process

Aug. 2016 – Sep. 2016
Barbraborough, North Dakota
Marketing Executive, Rowe-Kling

  • Handling Inside Sales and Field Sales both, work with existing customers and Finding the potentials customers.
  • Experience in identifying and maintaining relationship with Client.
  • To identify sources for improving company’s relationship with Client.
  • Organizing successful contractor meets and Company visit for Client related to project.
  •  Identifying, researching and targeting new business prospects.
  • Liaising with new and existing clients over the phone and meeting them face to face.

Apr. 2014 – Aug. 2014
New Dixieton, Michigan
Marketing Executive, Lynch, Glover and Schumm

 Handling existing customers and Finding the potentials customers in CPWD, New Delhi.
  • Experience in marketing of PVC pipe lines and MS Conduit pipes for electrical wires.
  •  Experience in identifying and maintaining relationship with CPWD govt. officers.
  • To indentify sources for improving company’s relationship with CPWD.
  • Organizing contractor meets and factory visit for CPWD officers of senior level.
  • Achieving most of tenders in CPWD, New Delhi and Identifying, researching and targeting new business prospects                               

Education

Nov. 2012
MBA: Marketing and HR

  • West Jacobs College – East Guadalupe, Rhode Island

Oct. 2010
BBA: Management

  • Western Hickle University – Lake Ronald, South Dakota

Feb. 2007
Commerce 12th CBSE

  • West Tennessee University – Hipolitoton, Texas

Jul. 2005
10th CBSE

  • Western Kshlerin – Nicolasamouth, Maryland

Skills

MS -Word
Experienced

MS- Powerpoint
Experienced

HTML
Beginner

MS- Excel
Experienced

PROFESSIONAL QUALIFICATION

Achievements

STRENGTHS

PERSONAL INFORMATION

17e04971-c4c6-49db-a950-2154abb56d15

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Experienced human resources professional seeking an opportunity to advance my career within a growing, employee-focused organization.  Over 7 years of success providing start-ups and small businesses with human resources consulting and management, Hire resources,Training maintaining work culture, Appraisals,Preparing daily, monthly and yearly attendance report.

Employment history

HR RECRUITER, Schneider Inc. Elkefurt, North Dakota
Mar. 2019 – Present
  •  Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software ,certain recruitment requirements by  Evaluating organizational development plans Develop effective recruiting plans and strategies Assess assigned positions to develop job descriptions and  job candidate profiles  Review and clarify job specifications, competencies and skills required 
  •  Align job candidate profiles with staffing objectives
  • source applicants through various methods including  
  •  advertising, recruiters, job sites, career fairs.
 

HR MANAGER, Flatley Inc. West Sheila, Arkansas
Apr. 2016 – Jul. 2017
  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
  • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.

ADMIN EXECUTIVE CUM HR ASSISTANT, McGlynn-Dicki. North Marietta, Oklahoma
Aug. 2013 – Jan. 2014
  • Arrange for disposal of surplus materials.
  •  Generating schedule for the associates and checking the attendance   adherence.
  •  Checking payroll and forwarding to the Admin Manager.
  •  Preparing daily, monthly and yearly attendance report.
  •  Transferring calls landed in the office line to appropriate department 

CUSTOMER CARE OFFICER, Hansen LLC. South Joye, Wyoming
Apr. 2005 – Aug. 2005
•  Flexible, attention to detail and ability to learn quickly
•  Ability to handle multiple tasks and solve customer queries efficiently
•  Possess good sales and customer service skills
•  Excellent administrative and organizational skills
•  Ability to maintain basic knowledge of products, pricing, promotions,
    procedures, and other important issues
•  Responsible for dealing with customer relevant queries, complaints
•  Handled the responsibilities of designing activities to improve         business performance and customer satisfaction.
 

Education

Orn College, Hoegerburgh, Arizona
MBA, HUMAN RESOURCES, May. 2006

Languages

English and Tamil

Skills

communication

Training and Development

Recruitment

c7a70c19-7734-4576-9f84-cd257955fad2

Andrew Smith

Professional Summary

Non-Profit Career Specialist with 4 years of public service experience within the state of Virginia.  Adroit at providing leadership to organizations and clients consistent with the direction of the vision and mission.  Visionary professional dedicated to driving growth and development.
Fervent, compassionate Teen/Youth Outreach Career Specialist with 4 years of success providing education and career growth to qualified youth. 
Seeking a career with an educational institution to further career goals in youth development. 

Employment history

Career Specialist, Heaney, Frami and Adams. Coltonside, Iowa
Oct. 2018 – Present
  • Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
  • Participate in the determination of organizational policies regarding such issues as participant eligibility, enrollment, program requirements and program benefits.
  • Research and analyze clients’ needs to determine program directions and goals.
  • Speak to community groups to explain and interpret agency purposes and programs.
  • Keep records and case notes concerning visits with clients.
  • Submit reports and review reports or problems with superior.
  • Provide information or refer individuals to public or private agencies or community services for assistance.
  • Evaluate students’ or clients’ abilities, interests, and personality characteristics using tests, records, interviews, or professional sources.
  • Conduct follow-up interviews with clients to determine if their needs have been met.
  • Instruct clients in career development techniques such as job search and application strategies, resume writing, and interview skills.
  • Compile and study occupational, educational, and economic information to assist clients in determining and carrying out vocational and educational objectives.
  • Refer students/clients to degree programs based on interests, aptitudes, or educational assessments.
  • Interview clients to obtain information about employment history, educational background, and career goals, and to identify barriers to employment.
  • Refer qualified clients to employers or employment services for job placement.
  • Establish contacts with employers to create internship and employment opportunities for students/clients.
  • Plan, direct, and participate in recruitment and enrollment activities.
  • Set educational standards and goals, and help establish policies and procedures to carry them out.
  • Maintain confidentiality of records relating to clients’ progress.
  • Collect information about clients through interviews, observation, or tests. 

Workforce Development Specialist, Simonis LLC. South Helga, Arkansas
Oct. 2015 – Sep. 2016
  • Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
  • Participate in the determination of organizational policies regarding such issues as participant eligibility, enrollment, program requirements and program benefits.
  • Research and analyze clients’ needs to determine program directions and goals.
  • Speak to community groups to explain and interpret agency purposes and programs.
  • Keep records and case notes concerning visits with client.
  • Submit reports and review reports or problems with superior.
  • Provide information or refer individuals to public or private agencies or community services for assistance.
  • Evaluate students’ or clients’ abilities, interests, and personality characteristics using tests, records, interviews, or professional sources.
  • Conduct follow-up interviews with clients to determine if their needs have been met.
  • Instruct clients in career development techniques such as job search and application strategies, resume writing, and interview skills.
  • Compile and study occupational, educational, and economic information to assist clients in determining and carrying out vocational and educational objectives.
  • Refer students/clients to degree programs based on interests, aptitudes, or educational assessments.
  • Interview clients to obtain information about employment history, educational background, and career goals, and to identify barriers to employment.
  • Refer qualified clients to employers or employment services for job placement.
  • Establish contacts with employers to create internship and employment opportunities for students/clients.
  • Plan, direct, and participate in recruitment and enrollment activities.
  • Set educational standards and goals, and help establish policies and procedures to carry them out.
  • Maintain confidentiality of records relating to clients’ progress.
  • Collect information about clients through interviews, observation, or tests. 

Store Manager, Hoppe Inc. Port Hollisfurt, Iowa
Oct. 2013 – Nov. 2013
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Supervise the work of customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Implement corporate or departmental policies, procedures, and service standards.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Train and instruct employees in job duties and company policies.
  • Evaluate employees’ job performance and conformance to regulations and recommend appropriate personnel action.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
  • Recruit, interview, and select employees.
  • Interpret and communicate work procedures and company policies to staff.
  • Prepare and issue work schedules, deadlines, and duty assignments.
  • Develop or update procedures, policies, or standards.
  • Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.
  • Develop work schedules according to budgets and workloads.
  • Arrange for necessary maintenance or repair work.
  • Monitor inventory levels and requisition or purchase supplies as needed.
  • Plan layouts of stockrooms, warehouses, or other storage areas, considering turnover, size, weight, or related factors pertaining to items stored.

Owner/Business Manager, Quitzon Inc. Nevamouth, Texas
May. 2008 – Nov. 2010
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Greet guests, escort them to their seats, and present them with menus and wine lists.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
  • Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance.
  • Order and purchase office supplies. 
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
  • Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.

Education

Romaguera Academy, South Mckinleyshire, Alaska
Bachelor of Arts, Theatre/Music/English, Apr. 2004

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Microsoft Word/Office 365








Excel








Publisher/Adobe








Office Management








Case Management/Human Relations








Community Presentation/Outreach








4ef99082-8b1b-4efd-933a-0756edd007ee

Andrew Smith

Professional Summary

Energetic communications specialist eager to obtain a part-time position that makes full use of expertise in building and maintaining internal relations. Dedicated and trustworthy professional with a high attention to detail and organization. Adept at handling a wide range of contact methods while accurately documenting internal and external issues and providing first class service with every interaction.

Employment history

Senior Human Resources Generalist, D'Amore Inc. New Thurman, Hawaii
Jul. 2016 – Present
  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Use computers for various applications, such as database management or word processing.
  • Supervise other clerical staff and provide training and orientation to new staff.

Lead Female Counselor, Willms, Halvorson and Howell. Morissetteborough, Georgia
Jul. 2013 – Oct. 2013
  • Communicate with children’s parents or guardians about daily activities, behaviors, and related issues.
  • Perform general personnel functions, such as supervision, training, and scheduling.
  • Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.

Education

West Montana College, South Scotty, North Carolina
Bachelor of Arts, Interpersonal Communication, Jun. 2016

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Excellent written and verbal communication skills

Positive Attitude

Data Analysis

Attentiveness

6c0b4265-7d02-4fb6-9d78-2be8c9f48bef

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Dedicated, patient-oriented, adaptable Registered Nurse with years of success in making critical decisions ensuring attainment of medical goals and quality outcomes.  Over 5 years of gaining in-depth knowledge of perioperative anaesthesia, regional anesthesia, patient monitoring, pain management, and follow-up protocols for the paediatric and adult patient population.
Passionate, adaptable, patient-focused registered nurse dedicated and loyal team player avid about providing high-levels of care to diverse populations.
Wanting to use extensive knowledge base gained through 14 years of nursing to help those in the community.  Many skills learnt within the nursing profession over lap and are of great use when working with the greater community in varying settings. Long term goal to work as a social worker within the mental health sector.

Employment history

Payroll Officer, Ziemann-Moore. Bradtkemouth, Iowa
Jul. 2010 – Present
  • Maintained integrity of general ledger, including the chart of accounts.
  • Filed tax returns and prepared governmental reports in compliance with strict standards.
  • Report to management regarding the finances of establishment.
  • Maintain or examine the records of government agencies.
  • Answer customer questions regarding problems with their accounts.
  • Locate and monitor overdue accounts, using computers and a variety of automated systems.
  • Record information about financial status of customers and status of collection efforts.
  • Prepare and process payroll information.
  • Compute deductions for income and social security taxes.
  • Reconcile or note and report discrepancies found in records.
  • Prepare purchase orders and expense reports.
  • Match order forms with invoices, and record the necessary information.
  • Answer customer questions regarding problems with their accounts.
  • Compute wages and deductions, and enter data into computers.

Registered Nurse, Kshlerin LLC. Kathyrnview, Maine
Jun. 2014 – Jun. 2015
Working as a registered nurse in various areas of the hospital including

* Surgical ward 
– team leader on permanent night shift for two years, responsibility for 28 patients, one other RN and two ENs

* Emergency Department
– part of resusitation team as required
– tending to patients ranging from newborns to the elderly in various emergency situations

*Theatre 
– scrub/scout nurse for surgical procedures ranging from carpal tunnel release to ceasereans to major bowel surgery

* Anaesthetics
– assisting anaethetistist in providing safe and effective anaesthesia to adults and children, as part of elective surgery lists  
– working after hours, nightshift and weekends for emergency surgeries in theatre 
– remote anesthetics assisting in cardioversions, trans-oesophogeal echocardiograms, insertion of cardiac stents in cath lab
– assiting anaethetists for high risk patients in gastroeneterology suite for endoscopies, colonoscopies, ERCPs, bronchcoscopies

Education

Southern Dickens, Galenmouth, Georgia
Bachelor of Nursing, Dec. 2003

Skills

Time management

Communication

Organisation

Building relationships with clients

Displaying empathy

Professionalism and maintaining boundaries

Leadership

Working as part of a team

Advocacy for clients

707e6060-b22a-4b3b-9b93-4c44a028bde6

Andrew Smith

Professional Summary

Analytical, results-driven professional and expert in the areas of business development and product management working specifically with exclusive Government contracts including the High Park Police Department.  Innovative, forward-thinking executive proficient in the areas of customer service, sales, relationship management, and revenue generation.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.

Employment history

Firearms Instructor, Rau, Powlowski and Williamson. Odetteburgh, West Virginia
Jan. 2014 – Present
  • Instruct students individually and in groups, using various teaching methods such as lectures and demonstrations.
  • Observes personnel during firing to ensure that safety procedures are followed
  • Offers corrective advice to personnel to improve marksmanship and to aid in correcting weapon malfunctions
  • Explains and demonstrates weapon safety, firing positions, sight picture, and alignment, breath and trigger control, and other specified fundamentals and techniques of marksmanship

Customer Service Manager, Powlowski Inc. South Leanora, South Dakota
Oct. 2017 – Nov. 2017
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
  • Implement corporate or departmental policies, procedures, and service standards in conjunction with management
  • Train or instruct employees in job duties or company policies or arrange for training to be provided
  • Evaluate employees’ job performance and conformance to regulations and recommend appropriate personnel action
  • Recruit, interview, and select employees
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff

Customer Service Agent, Frami-Blanda. Franciston, Vermont
Jun. 2017 – Jul. 2017
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
  • Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting billing
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers
  • Solicit sales of new or additional services or products

Police Officer/Sergeant (part time), Mayert, Gerlach and Deckow. New Ty, Kentucky
Mar. 2016 – Oct. 2016
  • Prepare ordinances, resolutions, or proclamations so that they can be executed, recorded, archived, or distributed
  • Collaborate with other staff to assist in the development and implementation of goals, objectives, policies, or priorities.
  • Represent municipalities at community events or serve as liaisons on community committees
  • Provide assistance with events, such as police department auctions of abandoned automobiles
  • Prepare reports on civic needs

Education

Western Beahan, West Janelleburgh, Rhode Island
Bachelor of Science, Nursing, Present

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Microsoft Office Suite








Data Entry and Filing








Type 52 wpm








iLog Systems








Nasco532 Payment Systems








Adobe








0c596c10-6c36-48aa-9115-c88c2ae416d1

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

To work at an international airport where my calm nature, courteous behavior, and conflict resolution skills will offer excellent service to passengers during the preparation of and embark on their journey and secure a job position where dedication, hard work and the ability to acquire new skills will benefit the company I work. Willing to work in a challenging and creative environment. And Intent to build a career with committed and dedicated people, which will help to explore me fully and realize my potential.                
 
Now looking to further an already successful academic track record by finding a suitable graduate level position with a progressive employer.

“I feel that my greatest strengths are firstly my strong commitment to providing a professional customer service to every people. Secondly my ability to develop and maintain a close working relationship with a guest, who in turn helps me to gain an in-depth, understanding.Thirdly, my ability to remain calm in stressful situations.”

Employment history

Customer Service Agent, Ondricka Group. Lake Hilariofurt, North Dakota
Jul. 2016 – Aug. 2016
  • Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
  • Inspect passenger tickets to verify information and to obtain destination information.
  • Prepare passengers and aircraft for landing, following procedures.
  • Determine special assistance needs of passengers such as small children, the elderly, or disabled persons.
  •  Greet passengers boarding aircraft and direct them to assigned seats. 
  • Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
  • Assist passengers entering or disembarking the aircraft.
  • Announce flight delays and descent preparations.
  • Answer passengers’ questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
  • Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
  • Liasion with GHA (Nepal Airlines Corporation), Building positive working relationship with various airport authorities and airline staff to ensure smooth service can be provided,  along with the day to day operational activities on required basis.

Cargo Agent, Padberg-Lind. Nickville, Iowa
Sep. 2014 – Jun. 2015
  • Estimate freight or postal rates and record shipment costs and weights.
  • Route inbound outbound air freight shipment to their destinations.
  • Take telephone orders from customers and arranges for pickup of freight delivery to loading platform.
  • Assemble cargo according to their destination
  • Weight items determines cost, using rate book
  • Itemize charges, prepare freight bills  and accept payments
  • Prepare manifest to accompany shipment
  • Notify shippers  of delay in departure  of shipments
  • Track delivery progress of shipments.

Assistance Trekking Guide, Waelchi Group. Deweychester, West Virginia
Nov. 2012 – Jun. 2013
  • Plan tour itineraries, applying knowledge of travel routes and destination sites.
  • Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.
  • Lead individuals or groups to trek site locations and describe points of interest.
  • Verify amounts and quality of equipment prior to trekking.
  • Give advice on sightseeing and shopping.
  • Administer first aid to injured group participants.
  • Set up camps, and prepare meals for tour group members.
  • Instruct novices in climbing techniques, mountaineering, and wilderness survival, and demonstrate 
  • Sell or rent equipment, clothing, and supplies related to expeditions.and climbing equipment.

General Service Department, Cremin-Bayer. Lanichester, North Dakota
Jan. 2012 – Feb. 2012
  • Handling Telephone calls
  • Receiving and dispatching telex message

Education

West Cummings Academy, New Arnulfo, Louisiana
Master in International Tourism & Hotel Managnment, Hospitality, Present

Southern Stark University, North Socorrofort, Minnesota
Bachelor of Travel and Tourism Managnment, Tourism, Aug. 2013

South Streich, Angelynberg, California
+2 (H.S.E.B), Mangnment, Mar. 2010

The Grady University, West Ricardomouth, Tennessee
School Leaving Certificate (S.L.C), Dec. 2008

Training

Highlights of Qualifications & Strength

Hobbies & Interest

Refrences

Languages

English

Hindi

Nepali

Skills

Problem Solving

Communication Skill

Planing and organizing

Team Player

95c78003-5b82-4677-b416-4ecbdce38482

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Innovative, forward-thinking Human Resources Generalist with over 5 years of experience in the areas of performance management, benefits administration, hiring, employment law, and compensation and wage structure.  Success developing and executing new hire orientations, maintaining employee databases and human resource information systems, and investigating employee grievances and providing appropriate resolutions.  Dedicated and motivated to join a reputable, growth-oriented company as a human resources director.And to achieve the best in hardest and difficult situation with passion and dedication. Always welcome the team to share success and growth 

Employment history

Jan. 2020 – Present
Emmerichbury, Illinois
HR Manager, DuBuque, Kutch and Hudson

  • Looking P.F., ESI, Bonus and Salary etc
  • Joining Formalities. 
  • Monitoring filling of returns and challans under various Acts.
  • Monitoring maintenance of all legal records / registers.
  • Monitoring time keeping activities.
  • Factory & Boilers (Accident records, Live with Wages records, Health register over time register, Fine register).
  • E.S.I.C. & EP.F.Challan & Returns on Line  
  • Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
  • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
  • Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.
  • Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
  • Process paperwork for new employees and enter employee information into the payroll system.
  • Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
  • Compute wages and deductions, and enter data into computers.
  • Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.
  • Process and issue employee paychecks and statements of earnings and deductions.
  • Keep track of leave time, such as vacation, personal, and sick leave, for employees.
  • Complete, verify, and process forms and documentation for administration of benefits such as pension plans, and unemployment and medical insurance.
  • Provide information to employees and managers on payroll matters, tax issues, benefit plans, and collective agreement provisions.

Apr. 2015 – Sep. 2015
Ildachester, Montana
AM-AHR officer, Kuhn-Labadie

  • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  • Maintain and update human resources documents, such as wages register,.EPF ESI, Bonus and Salary etc , Preparation & distribution of Wages & Salary 
  • Joining Formalities 
  • Monitoring filling of returns and challans under various Acts 
  • Analyze employment-related data and prepare required reports.

Education

Jun. 2014
12th

  • North Hettinger College – New Bradleyberg, Alaska

Aug. 2012
10th

  • The Kansas Institute – East Aubrey, North Dakota

Skills

Operating System familiarity Windows 98, Xp, MS Word, MS Excel, Power Point.

Strong Knowledge of Web Surffing, Microsoft Front Page

Full Knowledge of working on ESIC Insurance, Esic Insurance Portal

Languages

Hindi

English

1a90babc-ae17-4b34-b1b1-5b11574df555

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

  •  A dynamic HR Professional with over 4 years of experience in Recruitment, Resourcing & Development, Performance Management, Compensation & Benefits, Employee Welfare and Administration
  • Proficiency in manpower management & recruitment process entailing resume generation, screening and short-listing with appropriate compensation 
  • Merit of providing prompt resolution of employee grievances to maintain cordial management-employee relations 
  • Experience in implementing HR systems and policies.
  • Successful at motivating staff through clear communication and outstanding organizational skills 

Employment history

Jul. 2017 – Present
North Toby, New Jersey
HR Executive, McKenzie-Schulist

  • Supporting Talent acquisition with focus on hiring the right talent for the business  
  • Executing the entire gamut of task in recruitment encompassing sourcing, screening, selection and appointment, etc. 
  • Managing pre-joining and post-joining formalities of the new joiners.
  • Carrying out induction / orientation program to the new recruits Updating all new staff details in HRMS (Human Resource Management System) 
  • Provide current and prospective employees with information about policies, job duties, working conditions,opportunities for promotion and employee benefits.
  • Working closely with the L&D team for new employee induction, training and employee engagement.
  • Working closely with the Sales Governance team for the productivity development plans.
  • Coordinating with the Poornata team for Internal Job Posting, position management, Taleo creation and performance documents.
  • Conduct exit interviews to identify reasons for employee termination.

May. 2016 – Sep. 2016
West Corey, Iowa
HR & Admin Officer, Padberg-Cummerata

  • Managing End-End Recruitment Process.
  • Managing Joining formalities of new joiners.
  • Maintaining Employee Database (Both in Soft Form and Files Management).
  • Leaves and Attendance Management.
  • Handling all the queries of the employees related to Salary, Leaves, Attendance, and Transfer etc.
  • Explaining various policies, strategies and benefits to employees Exit-Interview.
  • Full and Final Settlement.

Jan. 2015 – May. 2015
Aideburgh, Michigan
HR Executive, Breitenberg Group

  • Managing end to end recruitment.
  • Sourcing candidates from various portals like naukri.com, timesjobs.com, monster.com.
  • Screening candidates resumes as per client’s requirement.
  • handled recruitment of interior designer, CA’S, Accountants, sales, marketing,hospitality etc.

Education

Present
Masters in Human Resource Management & Development: Human Resource

  • Eastern Schroeder – Lake Lorisbury, Virginia

Oct. 2014
Bachelor of Management Studies: Human Resource

  • South Idaho University – Starkfort, Wyoming

Skills

Onboarding
Experienced

HR operations
Experienced

Talent Aquisition
Experienced

68f58e17-aab0-4dab-a29c-1e3bca79d71a

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Talent recruitment and acquisition professional with a proven work experience in developing and executing recruitment plans within both agency and in-house settings. Manage all phases of full cycle recruiting from initial sourcing and screening through offer negotiations , placement and onboarding. In addition to my experience I offer strong presentation, analytical and problem solving skills to coincide with a high level of accountability both from myself and my team members while maintaining integrity throughout the process.  

Employment history

Talent acquisition specialist, Hane-Goyette. Stiedemannmouth, New Hampshire
Apr. 2020 – Present
  1. Management of the full recruitment process: Sourcing and attracting the highest calibre of candidates, dealing with the requisition process, advertising roles, carrying out telephone interviews, scheduling and conducting of interviews, handling the offer process Management. 
  2. Preparation of status reports on the recruitment pipeline for management where requested.
  3. Use all available channels (Naukri,Freshers world, Social LinkedIn Social media, job boards etc) to attract talent and increase direct hires. 
  4. Ability to develop creative and diverse sourcing strategies. 
  5.  Taken initial round of face to face interviews from 3 months, for both entry level and experienced candidates to check for suitability as per the organisational requirements . 
  6. Multi-tasked by solely handling 20 vendors and recruitment agencies from 5 months in order to achieve the organisational requirements and personal targets. 
  7. Efficiently handled a team of 5 recruiters by educating them about the company and delegating their responsibilities accordingly. 
  8. Excellent influencing, communication, organizational, negotiation and presentation skills, including the ability to effectively influence senior management. 
  9. Ability to multi-task and utilize good time management skills

HR Executive, Kris-Kutch. North Reynafort, Maine
Jan. 2019 – Feb. 2019
  1. Actively worked for Third party clients for different positions as per requisites. 
  2. Working with the sourcing team, develop and implement appropriate sourcing strategies, paying particular attention to inclusiveness initiatives and creative sourcing techniques. 
  3. Build strong relationships with HR Managers and hiring managers to ensure a smooth recruiting process.
  4. Sourced potential candidates from job portals, social media platforms, personal networking etc to achieve the desired targets. 
  5. Interview candidates within the framework of the position specification. Possess strong ability to screen, interview and prepare an ideal candidate slate within an appropriate and consistent timeline. 

Education

South Shanahan Institute, West Aliberg, Maryland

East Arizona University, North Trevor, Montana
Bachelor of Science, CBBT, Sep. 2016

Skills

Volume hiring

Sourcing

Interviewing

Vendor management

Team management

Multi-lingual

Lateral hiring

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Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Innovative, forward-thinking Human Resources Generalist with over 4 years of experience in the areas of performance management, benefits administration, hiring, industrial relations,training and development, staff recruitment and retention.  Success developing and executing new hire orientations, maintaining employee databases’and , and carrying out job evaluations,  handling and  investigating employee grievances and providing appropriate resolutions.  Dedicated and motivated to join a reputable, growth-oriented and employee focused organisation.

Employment history

Human Resources Officer, Cartwright, Nolan and Schowalter. Kingland, North Carolina
May. 2020 – Present
  • Implementing procedures on staff recruitment and selection to ensure the organisation is staffed with skilled and competent staff.
  • Providing advice to staff and line management on industrial relations issues and advise of any changes in labour laws including application of the company’s Employment Code of Conduct.
  • Management of employee performance using the Balance Scorecard.
  • Carrying out new employee inductions, as well as advising on human resources policies and procedures.
  • Processing employee payroll and preparing the monthly statutory returns.
  • Identify and design training and development needs through job analysis, performance appraisal and regular consultation with line management.
  • Implementing the health and safety policy of the company.

Human Resources Officer, Feil and Sons. Port Suzan, Indiana
Feb. 2018 – Apr. 2018
  • Recruitment, selection and induction of new employees.
  • Human resources policies and procedure formulation and implementation.
  • Administer compensation, benefits, performance management, health and safety management systems in the organisation.
  • Providing first level counselling to staff for various matters affecting their well-being.
  • Guiding and advising disciplinary committees whenever necessary during a disciplinary hearing.
  • Implementing staff appraisal and ensuring human resources interventions like training and development are implemented.
  • Payroll administration and  processing of monthly statutory returns.
  • Interpret and explain labour laws, human resources policies and procedures to line management and staff.
  • Oversee the evaluation, classification and rating of occupations and job positions.

Human Resources Officer, Mante Inc. West Jeramy, Connecticut
Dec. 2015 – Oct. 2016
  • Perform recruitment and selection duties including dealing with staff terminations and administering grievance and disciplinary procedures.
  • Interpret and advise line management and staff on labour laws and human resources policies and procedures.
  • Establishing modern staff remuneration, motivation, attraction and retention practices.
  • Designing and implementing relevant value adding training and development policies which focuses on outcomes that improve performance.
  • Plan and conduct employee induction to foster positive attitudes towards organisational objectives.
  • Oversee the evaluation, classification and grading of jobs through the Patterson system.
  • Conducting performance appraisal in the organisation.
  • Payroll processing through the BuildSmart software and preparation of monthly statutory returns.

Graduate Trainee in Human Resources Management, Grant Group. Boydton, Oklahoma
Jul. 2014 – Mar. 2015
  • Recruitment, selection and induction of new employees.
  • Discipline and grievance handling including interpreting and advising line management and staff on new labour laws.
  • Inputting data on organisation structure, employee headcount and staff costs.
  • Employee welfare and engagement administration.
  • Payroll processing using the BuildSmart system.

Education

Wintheiser Institute, South Reinaldoberg, New Mexico
Bachelor of Science, Human Resources Management, Feb. 2009

Skills

Leadership

Digital literacy

Attention to detail

Critical thinking

Time management

Analytical

Communication

2322e0c7-7906-4067-bd58-566d2d2b8ad8

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Results-driven, senior-level professional equipped and 3+ years of verifiable success managing human resource functions for top-level, global organizations.  Adroit in the areas of talent management to include identification, recruiting, and hiring to maximize employee and organization performance in alignment with the company’s strategic objectives.  Strong ability to work cross-collaboratively with top executives; in-depth knowledge of federal and state requirements, policies, and procedures.

Employment history

HR Coordinator, Langworth, Smith and Heller. Isidrafort, Washington
Mar. 2020 – Present
 Clients
  1. ShareKhan, 
  2. Colgate
  3.  Ambuja Cement (currently working)
  • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
  • Perform difficult staffing duties, including dealing with under staffing, refereeing disputes, firing employees, and administering disciplinary procedures.
  • Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization’s personnel policies and practices.
All Operational works 
  1. Attendance Collation 
  2. Reimbursement documents collections.
  3. Explaining reimbursement deviation sheet to all employee.
  4. Working on PF, ESIC account & Medical claim card of new joined
  5. Sharing Compliance related documents with client.
  6. Invoices sharing & follow ups with Client for the payment.

HR – Executive, Hane, Wehner and Marks. Moenbury, Maryland
Oct. 2015 – Jan. 2017
  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management.
  • Hire employees and process hiring-related paperwork.
COORDINATING WITH OPERATION MANAGER, SITE IN-CHARGE & CLIENT/VENDOR
  • Providing Scanned Form & required documents with proper. 
  • Maintaining daily duty sheet (attendance & leave)
  • PCC(Police Clearance Certificate) & Personal contact number through mail & hard copy of employee
  • Summary of Duty (Calculating all the duties of employee with O.T.)
OTHER WORK
  • Booking railway & bus tickets per month for employee(teams) and maintaining data of all with proper details and amount.
Logistics Department 
  • Stock maintaining like uniforms stationery.
  • Maintaining vehicle data like RC book, insurance, fitness, road tax, pollution certificate on monthly basis.

Education

North Stehr College, Littletown, New Hampshire
MBA, Human Resource (Distance Learning), 2017

North Huels, East Valentinside, Oregon
Bachelor of Science, Science, 2016

North Harvey, Audrymouth, Rhode Island
Higher Secondary School, 12th, 2009

North O'Hara Institute, North Kimbery, New York
Senior Secondary, 10th, 2006

Skills

MS-Office(Excel, Word, PowerPoint)
Skillful

Management
Experienced

Human Resource
Expert

d9b38bd0-674f-4e81-8ec7-cb20680bbd45

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
Customer service specialist and business development executive with 15 years’ experience leading teams in driving organizational growth and revenue.  Skilled at developing and implementing comprehensive training programs for staff members to ensure the highest-levels of service are delivered consistently.  Advanced technical skills including proficient use of SalesForce.com and HubSpot CRM software.

Employment history

Aug. 2017 – Present
Rowemouth, Alabama
Customer Service Agent, Parisian, Upton and Hilll

  • answering inquiries resolving problems.
  • maintaining database.
  • Answer phones and respond to customer requests.
  • Identify, research, and resolve customer issues using the computer system.

Aug. 2012 – Dec. 2013
New Olliefort, Hawaii
Third Key Holder, Jacobi-Tromp

  • Open and close store 
  • Communicated all store initiative and promotions to customers to generate return business.
  • Replenished supplies,bags and other materials at each cash wrap.
  • Assisted in creating pre-season marketing plans to support department and divisional strategies.
  •  Participated in physical inventory counts every time period.
  • Learned referenced and applied product knowledge information.
  • Asked open-ended questions for customer needs.
  • Operated a POS system to itemize and complete and average of number customers purchases.
  • Routinely answered customers questions regarding merchandise and pricing.

Oct. 2012 – Mar. 2013
Dibbertberg, Oregon
Diamond Specialist, Franecki, Cummerata and Morissette

  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Earned management trust by serving as key holder,responsible for opening and closing store.
  • Politely assisted customers in person and via telephone.
  • Provided an elevated customer experience to generate a loyal clientele.
  • Conducted weekly walk-through with the manager to discuss interior visual displays.

Feb. 2011 – May. 2011
Lake Vivian, California
Sales Associate, Goodwin-Walter

  • Answered questions regarding the store and its merchandise.
  • Greeted customers and ascertained customers needs.
  • Collaborated with other team members on special projects and events. Delivered exceptional service and serving customers in a timely, friendly manner. 
  • Maintained knowledge of current Sales and promotions, policies regarding payment and exchanges and security practices.
  • Contacted other stores located to determine merchandise availability.

Mar. 2008 – Aug. 2008
Jenetteside, Alaska
Sales Rep, Willms-Bogan

  • Collaborated with other team members on special projects and events. 
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Managed closing duties, including restocking items and reconciliation of the cash drawer.
  • Processed cash and credit payment rapidly and accurately.
  • Responded to all customer inquiries thoroughly and professionally.

Education

Nov. 2015
High School Diploma

  • East Gutkowski – Yoshikomouth, Connecticut

Skills

Relationship Management
Expert

Computer literate
Experienced

Active listening Skills
Expert

11559eb4-5be5-4502-a8f9-4fc5d0aae9af

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

A highly flexible, Innovative & enthusiastic Human Resource Professional, possessing considerable experience in the field of HR-Talent Acquisition. Having an impressive track record of delivering major operational activities. Keen to find a challenging position within an ambitions company, where i will be able to continue to increase my skills.

Employment history

Senior Recruitment Coordinator, Friesen and Sons. Hellershire, Georgia
Mar. 2019 – Present
Recruitment Coordination:
  • Handling Interview Requests from APAC regions
  • Collecting documents of all the applicants and uploading in company’s portal
Job Posting:
  • Advertising Internal & External jobs in company’s website.
Calendar Management:
  • Support Head of APAC in booking rooms & arranging meetings.  

Senior Recruitment Consultant, Pagac Group. West Wmview, Montana
Jun. 2017 – Sep. 2017
IT & Non IT End to End Recruitment:
  • Understands clients hiring requirements,
  • Sourcing & engaging with potential candidates.
  • Arranging Interviews.
  • Offer Management

HR Executive Recruitments, Dare-McGlynn. Hoppeside, Mississippi
Apr. 2015 – Nov. 2015
IT End to End Recruitment:
  • Attending Client meetings
  • Understanding the Niche IT Skills and sourcing the potential candidates.
  • Arranging interviews.

Education

South Cremin Academy, Denishaport, Oklahoma
MBA, Human Resources & Marketing, Aug. 2014

Cassin College, New Julius, Washington
Mechanical Engineering, Dec. 2011

Skills

SAP-HCM

MS Office

Team Lead,

9b5fa96f-990b-4485-9845-65177867654e

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Talented, sales-driven, recognized expert in the fields of direct sales . Equipped with 1 year of experience in the areas of sales, marketing, business operations and development.  Eager to advance my career and obtain a sales executive position within a reputable, growth-oriented company.

Innovative, forward-thinking Human Resources Generalist with over 6 Months of experience in the areas of performance management, benefits administration, hiring  Success developing and executing new hire orientations, maintaining employee databases and human resource information systems, and investigating employee grievances and providing appropriate resolutions.  Dedicated and motivated to join a reputable, growth-oriented company as a human resources admin.

Employment history

Executive, Volkman, Ziemann and Boyer. Catriceville, Michigan
Sep. 2019 – Present
 
  •  Develop and maintain strong relationships with current and prospective clients
  •  Cultivate new sales leads to establish business
  •  Sell and negotiate Maxxpress Logistics services
  •  Responsible for securing and maintaining new business
  • Provide quotes for current and prospective clients
  • Update and maintain Logistics Management System
  • Perform analytical and logistics planning
  • Proactively identify problems and implement effective solutions
  • Provide follow-up customer satisfaction with clients as needed
  •  Achieve individual, team, and company goals
  • Work closely with Logistics Managers to ensure customer freight is being moved efficiently 

HR Recruiter (Executive Talent Acquisition), Kunde, Ondricka and Rath. Lakeeshahaven, New York
Mar. 2019 – Apr. 2019
  • Design and implement overall recruiting strategy
  • Develop and update job descriptions and job specifications
  • Source and recruit candidates by using databases, Online portals, social media etc.
  • Screen candidates resumes and job applications
  • Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule
  • Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes Onboard new employees in order to become fully integrated Monitor and apply HR recruiting best practices
  • Provide analytical and well documented recruiting reports to the rest of the team Act as a point of contact and build influential candidate relationships during the selection process
  • Promote company’s reputation as “best place to work

Education

Eastern Dickens, Maxport, Oklahoma
MBA, HR/Marketing, Sep. 2018

East Smitham, Mitchellhaven, Oregon
Bachelor of Arts, English Language & Literature, Oct. 2015

West Moore Academy, West Brian, Oklahoma
Higher Secondary (Plus Two), Oct. 2012

North Bins, Priceton, Nebraska
High School, May. 2010

Skills

Human Resource Management
Experienced

Sales and Marketing
Experienced

MS Excel, MS Word, MS PowerPoint, Office 365
Experienced

42900c27-5433-4d4a-b5f6-bb0331c74330

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Actively seeking a work from home customer service role where I can utilize my education and experience to add immediate value to an organization. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service.

Employment history

Dec. 2018 – Present
Rauburgh, Illinois
Customer Service Agent, Simonis, Lowe and Feest

  • Provide assistance for customers with special billing requests.
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers’ problems.
  • Resolve customers’ service or billing complaints by performing activities such as  refunding money, or adjusting bills.

Jul. 2002 – Aug. 2003
East Alvertaland, California
New Agents Customer Service Rep., Berge-Huels

  • Ascertain premium rates required and cash reserves and liabilities necessary to ensure payment of future benefits.
  • Determine or help determine company policy, and explain complex technical matters to company executives, government officials, shareholders, policyholders, or the public.
  • Determine policy contract provisions for each type of insurance.
  • Explain changes in contract provisions to customers.
  • Interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.
  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
  • Promote company products, services, and savings plans when appropriate.
  • Keep records of calls placed and received, and of related toll charges.
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.

Feb. 2000 – Jan. 2001
Lake Charisse, Oregon
Administrative Assistant, Kihn-Nitzsche

  • Use computers for various applications, such as database management or word processing.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Provide services to customers, such as order placement or account information.
  • Prepare and mail checks.
  • Order and dispense supplies.
  • Train and assist staff with computer usage.
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • Make travel arrangements for executives.
  • Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.

Jul. 1994 – Jan. 1996
Waltonmouth, Alabama
Tax Collector/Assist. Hsg Mgr/Chief, Audit/ADP, Spencer Inc

  • Compile, record, and evaluate personal and financial data in order to verify completeness and accuracy, and to determine eligibility status.
  • Interview and investigate applicants for public assistance to gather information pertinent to their applications.
  • Keep records of assigned cases, and prepare required reports.
  • Investigate claimants for the possibility of fraud or abuse.
  • Prepare reports on civic needs.
  • Maintained integrity of general ledger, including the chart of accounts.
  • Filed tax returns and prepared governmental reports in compliance with strict standards.
  • Generated financial statements and facilitated account closing procedures each month.
  • Analysed and researched reporting issues to improve accounting operations procedures.
  • Trained [number] new employees on accounting principles and company procedures.
  • Analyze business operations, trends, costs, revenues, financial commitments, and obligations, to project future revenues and expenses or to provide advice.
  • Advise customers of necessary actions and strategies for debt repayment.
  • Answer customer questions regarding problems with their accounts.
  • Inspect account books and accounting systems for efficiency, effectiveness, and use of accepted accounting procedures to record transactions.
  • Examine records and interview workers to ensure recording of transactions and compliance with laws and regulations.
  • Establish work schedules and assign work to staff members.
  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Negotiate bargaining agreements and help interpret labor contracts.
  • Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
  • Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
  • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
  • Identify staff vacancies and recruit, interview and select applicants.
  • Represent organization at personnel-related hearings and investigations.
  • Conduct exit interviews to identify reasons for employee termination.
  • Analyze training needs to design employee development, language training and health and safety programs.
  • Oversee the evaluation, classification and rating of occupations and job positions.
  • Contract with vendors to provide employee services, such as food service, transportation, or relocation service.
  • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  • Interpret and explain human resources policies, procedures, laws, standards, or regulations.
  • Hire employees and process hiring-related paperwork.
  • Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
  • Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
  • Confer with management to develop or implement personnel policies or procedures.
  • Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
  • Interview job applicants to obtain information on work history, training, education, or job skills.

Education

Dec. 2005
Bachelor of Arts: Business Management

  • West North Carolina Academy – West Nerissa, Montana

Aug. 1992
Executive Military Lodging Executive: Hospitality

  • Eastern Predovic – Gerlachland, Nebraska

May. 1990
Certified Hospitality Supervisor: Hospitality

  • Northern South Dakota Institute – Kilbackchester, Wisconsin

Skills

Typing

Knowledge of Microsoft Products

Ability to be a Team Player

Ability to Prioritize

Dependable

3e49e029-3fc1-4e82-b7ba-aa46263eb5c6

Andrew Smith

Professional Summary

Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in travel, management, sales, and operations.  Exceptional ability to connect with people and understand their wants, needs,desires and  delivering legendary service on every interaction.
Strategic-minded, goal-driven account manager with over and exceptional ability, adaptable, customer-focused with a proven track record of bringing revenues, profits, and market shares to new heights.

Employment history

HR Analyst, Greenholt, Hand and Ondricka. Vonfort, Minnesota
Mar. 2020 – Present
  • To provide global assignment services to International assignee . This involves making sure all relocations and transitions go as      smoothly as possible.  
  • Offers employees and their families a single point of coordination for their relocation from the Home country to Host country vise versa. 
  • Assisting in providing Overseas Remuneration Package to assignee and any other.
  • Compute wages and deductions, and enter data into computers.
  • Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.
  • Provide information to employees and managers on payroll matters, tax issues, benefit plans, and collective agreement provisions.
  • Conduct verifications of employment for visa purposes. 

Principal Travel Administrator, Bogisich-Harris. North Nanchester, Delaware
Feb. 2017 – Dec. 2017
  • Arrange and coordinate all aspects of business travels to meet the specific needs of McDermott employees and clientele by managing trips from start to finish.
  • Develop best practices for employee travel. 
  • Manages on going vendor relationships with Travel partner, hotels and airlines, reviewing contract and corporate rates. Negotiates venue and vendor contracts to McDermott requirement and to the best benefit of all parties. 
  • Point of contact for visa related matters, assisting in the business Visa application and preparing letter of invitation for visa purposes. Review and preparation of passport and visa application for accuracy.
  • Handling the Corporate Card program from submission of application to resolving the transactional American Express issues. 
  • Be responsible for completing invoice matching and reconciling cost of issued services of final billing. 
  • Keep sites and employees up to date on travel policies and procedures. 
  •  Strategically troubleshoot systemic, issues, both internally and externally. 
  • Work closely with travel agency and McDermott Finance department. 
  •  Closely involved in handling corporate meetings and events for McDermott Regional office. Partners with Corporate Communication team on the events planning from searching for venue to the final touch of the events.

Helpdesk Coordinator, Rolfson-Friesen. Salvatoreside, Washington
Nov. 2015 – Jan. 2016
  • Attending to merchant enquiries through phone and emails in timely manner. 
  • To assess and analyze the problem related to the Credit Card Terminal, to study its impact and to advice on the proper supportive functions that are necessary. 
  • To recommend adjustments to meet the merchant requirements and assist in determining, maintaining, analyzing, identifying and monitoring the issues related to problem management. 
  • To keep a track record of all the relevant documentation and to make sure effective contribution is made within the department SLA .

Account Manager, Beier, Gutmann and Klocko. Franeckiside, Alabama
Mar. 2011 – Feb. 2013
  • Manage sales portfolio of key corporate accounts and travel partners. 
  • Implement and monitor sales strategies in the territory in order to ensure growth in revenue and market share. In cooperation with Sales Management, analyze and evaluate performance figures in order to achieve sales targets at optimal margins for the Group and its partners. 
  • Provides Sales Management with analysis of internal and external information in order to evaluate business potential for existing accounts and new customers. 
  • Recommend sales and promotional action plans to the Manager based on market needs and feedback, and subsequently assist in designing and developing sales and marketing strategies for the territory.

Senior Global Support Executive, Littel and Sons. Chinaland, Tennessee
Aug. 2009 – Oct. 2009
  • A team leader and responsible in monitoring all the account opening and account amendments request. ·         
  • To ensure all work allocations and assignments (Submission Request /Transactions) is segregated within the team equally ·    
  • Handling, managing and escalating all Complaints from Internal and External customers to the respective departments 
  •  A Process Trainer , coaching  the team , updating and maintaining manuals and procedures ·       
  • Maintaining Services Level Agreement (SLA) that comprises Rate per Hour (RPH) and Quality of 95% on every single submission request or transactions.         
  • Point of Escalations and Complaints from Internal and External Customers. Responsible in providing solution by findings and action plans.        
  • Conduct and host weekly/monthly teleconference on performance and KPI with stakeholders from UK. 
  • Prepare daily, weekly and monthly reports together with maintaining records of work accomplishments and administrative information, as required.

Personal Financial Advisor, Flatley LLC. Wildermanborough, Colorado
Jan. 2007 – Apr. 2007
  • Recommend investment products and services that are suitable for prospects and clients based on their objectives, resources, , risk profile, and preferences.
  • Execute and negotiate follow through of implementation of insurance, investments, debt management and other tasks quoted to client.
  • Solicit clients actively via telephone, mail, referrals and monitoring clients portfolio Maintain proper documentation following preset guidelines established by compliance and management of CIMB bank.
  • To evaluate business potential for existing accounts and new customers and to adapt commercial strategies accordingly. 
  • Recommend sales and promotional action plans to the Manager based on market needs and feedback, and subsequently assist in designing and developing sales and marketing strategies for the region.

Education

Greenholt College, Percyport, Virginia
BBA, Marketing, Oct. 2006

West Schimmel, South Arlette, Kansas
High School Diploma, Diploma In Banking, May. 2003

Accomplishments

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Languages

English








Bahasa Melayu








Skills

Negotiation








Sales and Marketing








Customer Service








Travel Management








c








9e6b9976-bf04-4627-a931-a264aef43470

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

To pursue a highly challenging career in the field of  Auditing, Taxation & Finance, where I would apply my knowledge, experience and ideas to develop high caliber professional skill and effective management technique by proactive research and development activities to ensure protection of interest of industry and emerge as a good Corporate Professional. 

Employment history

Management Trainee, Walker-Waters. Lake Lenard, Massachusetts
May. 2020 – Present
  • Preparing Balance Sheet Reconciliations including Bank Reconciliations in Blackline.
  • Preparing Daily and Monthly Journals and Posting them in PeopleSoft.
  • Daily Accounts Matching in T-recs Software.

Articled Assistant, Bernhard-McCullough. North Abbeystad, New York
Jan. 2017 – May. 2017
 
Finance & Accounts 
· Finalization of Financial Statements along with annexure thereto in accordance with the Companies Act, 2013. 
· Maintenance of Books of accounts in accordance with Indian GAAP. 
 
Auditing 
· Exposure in Conducting Audits of Listed Companies and Statutory Audits in various industries viz., Software, Food Grains, Iron and steel, Textile,Furniture . 
· Performed tax audits of Corporate & Non-Corporate assessee’s. 
· Exposure in conducting Internal Audit in iron and steel industry. 
· Participated in conducting statutory audits of banks and Government. 
· Participated in Physical verification of Inventory of various companies and reconciliation of the same with the books of accounts. 

Taxation 
·Preparation and filing of Income Tax returns of Corporates and Non-Corporates Assessee. 
· Computation of Indirect Taxes liability. 
  • Compliance with TDS norms like deduction and deposit of TDS.
· Preparation and filing of GST returns. 

Education

North McKenzie, South Flossie, Oregon
Chartered Accountant, Audit, Taxation, Accounts & Finance, Jun. 2019

Skills

T-recs

Tally Erp

PeopleSoft

Blackline

MS Excel

7a1bdc39-7af8-40b1-a3be-d219c961f93d

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Motivated experienced Customer Service / Technical Support Representative. Skillful in problem-solving, technology and communication. An energetic, goal-oriented, positive employee with a track record in surpassing targets in all metrics. Aiming to use my proven skills to effectively fill the managerial role in your company.

Education

Northern New Hampshire College, Hilpertburgh, Nebraska
Hari and Makeup Artistry, Jun. 2012

West Johnston, New Rosalyn, Vermont
Bachelor of Arts, Mass Communication (Under Graduate), 2008

West Sawayn Academy, Boganland, North Carolina
High School Diploma, Apr. 2006

Employment history

Talent Acquisition Specialist, Hills-Simonis. South Laurice, Ohio
Nov. 2015 – Dec. 2015
  • Hire employees and process hiring-related paperwork.
  • Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.
  • Review employment applications and job orders to match applicants with job requirements.
  • Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.
  • Interview job applicants to obtain information on work history, training, education, or job skills.

Graphic Artist, Wilderman, Collins and Schaefer. Lake Lala, South Carolina
Feb. 2015 – Apr. 2015
  •  Designed brochures, logos, signs, posters, PowerPoint presentations, advertisements, social media, and social media graphics.

Customer/Technical Support Representative, King Group. Renateborough, Maine
Jul. 2013 – Mar. 2014
  • Provide assistance for customers with internet technical problems.
  • Resolve customer complaints or answer customers’ questions regarding internet service.
  • Confer with customers by telephone to provide information about the services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Part Time Professional Hair and Makeup Artist, Cummings-Pagac. Port Milestown, Maine
Jun. 2013 – Mar. 2014
  • Made sure the customer experience is exceptional.
  • Performed Hair and Makeup for weddings, editorials, and events.
  • Communicated with clients regarding specific requirements and concerns.
  • Updated and maintained a kit of cosmetics, beauty products, and tools.
  • Coordinated with makeup and photography team members to ensure positive flow and best quality is achieved.

Reference

Skills

Customer Service

Troubleshooting

Leadership

Organization

Microsoft Office

Typing

Microsoft Word

Data Entry

Research

Technology

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

 
SUMMARY OF QUALIFICATION: 
I am a graduate of Business Administration major in Financial Management; know how to deal with other people both in the workplace and in public, dedicated and hardworking individual, computer literate, and task oriented personality, responsible person, honest and loyal. 

Employment history

HR Assistant, Fisher-Grant. West Marshallbury, Louisiana
Dec. 2019 – Present
 
Responsiblities: 
 
·         Organizing resumes and job applications 
·         Compiling and updating employee records (hard & soft copy) 
·         Assist HR Manager with the hiring process (Job posting Online and scheduling candidate interviews) 
·         Preparing new employees 201 file(On Boarding documents) 
·         Conduct Interviews to Applicants. 
·         Conduct Orientation to newly hired employees on Company Policies 
·         Preparing Exit Clearance for Resigned employees (Off Boarding documents) 
·         Conduct Counseling to the Offenders/Violators. 
·         Maintain and manage records (Performance reviews and disciplinary actions) 
·         Preparing Daily Time Record of Employees 
·         Checking Payroll 
·         Perform other task and duties to be assigned. 

HR Staff/Admin Staff, Welch-Block. South Renatoborough, Colorado
Dec. 2017 – Apr. 2018
 
Responsiblities: 
 
·         Organizing resumes and job applications 
·         Conduct exam to applicants 
·         Assisting in job interviews 
·         Prepare Request for Payments for Replenishment of Petty Cash 
·         Prepare Request for Payments for monthly billings. 
·         Order of office supplies 
·         Maintain and manage records 
·         Answer phone calls 

Education

North Pfannerstill University, East Noble, Alabama
Bachelor of Science, BSBA – Financial Management, Jul. 2014

Skills

-Ability to deal appropriately with other employee
Skillful

-Task Oriented Skill
Skillful

Computer Literate
Experienced

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Tenured administrative professional with extensive experience providing support to the Chief Executive Officer of a multi-million-dollar organization.  Analytical, detail-oriented leader adept at multitasking within a fast-paced environment.  In-depth knowledge of standard office procedures, software, and machines; proficient use of Microsoft Office Suite, scheduling software, the internet, and database software.
Methodical, versatile, adaptable leader offering over 10 years of verifiable success as a Human Resources Assistant for a top-rated, global recruiting company.  Provides support to the HR Director in preparing and processing personnel actions, conducting technical training and offering assistance, and establishing and maintaining OFP’s (Office Personnel Files).
Medical office manager and Administrative Assistant reporting directly to the head physician responsible for providing day-to-day operations support.  Major responsibilities include patient/client service, administrative duties, insurance and benefits administration, and personnel management.  Advanced technical skills and in-depth knowledge of health management information systems (HMIS) used to maintain high-levels of quality care and ensure patient satisfaction.

Employment history

HR SUPERVISOR, Farrell, Mitchell and Welch. Lillianchester, Maine
Oct. 2018 – Present
  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Negotiate bargaining agreements and help interpret labor contracts.
  • Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
  • Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
  • Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
  • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
  • Identify staff vacancies and recruit, interview and select applicants.
  • Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
  • Plan, organize, direct, control or coordinate the personnel, training, or labor relations activities of an organization.
  • Represent organization at personnel-related hearings and investigations.
  • Administer compensation, benefits and performance management systems, and safety and recreation programs.
  • Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits.
  • Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization’s personnel policies and practices.
  • Investigate and report on industrial accidents for insurance carriers.
  • Prepare and follow budgets for personnel operations.
  • Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
  • Conduct exit interviews to identify reasons for employee termination.
  • Analyze training needs to design employee development, language training and health and safety programs.
  • Oversee the evaluation, classification and rating of occupations and job positions.
  • Prepare personnel forecast to project employment needs.
  • Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
  • Allocate human resources, ensuring appropriate matches between personnel.
  • Develop or administer special projects in areas such as pay equity, savings bond programs, day-care, and employee awards.
  • Develop, administer and evaluate applicant tests.
  • Provide terminated employees with outplacement or relocation assistance.
  • Contract with vendors to provide employee services, such as food service, transportation, or relocation service.

HR SUPERVISOR, Blick-Herman. Haydeeside, Colorado
May. 2017 – Oct. 2017
  • Use computers for various applications, such as database management or word processing.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Make copies of correspondence or other printed material.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Establish work procedures or schedules and keep track of the daily work of clerical staff.
  • Prepare and mail checks.
  • Mail newsletters, promotional material, or other information.
  • Order and dispense supplies.
  • Supervise other clerical staff and provide training and orientation to new staff.
  • Train and assist staff with computer usage.
  • Prepare conference or event materials, such as flyers or invitations.

Education

Western Missouri College, Schmittshire, Georgia
Associate of Science, AGRICULTURE, 2017

East Ohio University, Imeldaport, Florida
INTERMEDIATE, AGRICULTURE, Apr. 2013

Eastern Hawaii Academy, East Lonnymouth, South Carolina
High School Diploma, SCIENCE, May. 2011

Skills

ADMINISTRATIVE
Expert

ORGANIZING MEETING
Expert

MANAGING STAFF
Expert