03ea8cc1-0e9c-4be7-b846-46b310441fd8
Andrew Smith
287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000
Professional Summary
Strong intrapersonal and communication skills, expert in conducting negotiations, and ability to interact with employees of all levels. Consistently strives for excellence while upholding policies, procedures, and regulations. Expert in accounting and financing, expense and payroll management, payroll management and time tracking, project management, and analytics.
Employment history
- Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
- Hire employees and process hiring-related paperwork.
- Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
- Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
- Schedule or conduct new employee orientations.
- Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
- Interpret and explain human resources policies, procedures, laws, standards, or regulations.
- Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
- Process paperwork for new employees and enter employee information into the payroll system.
- Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
- Compute wages and deductions, and enter data into computers.
- Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.
- Compile statistical reports, statements, and summaries related to pay and benefits accounts, and submit them to appropriate departments.
- Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.
- Review employment applications and job orders to match applicants with job requirements.
- Conduct reference or background checks on job applicants.
- Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs.
- Compute wages and deductions, and enter data into computers.
- Complete, verify, and process forms and documentation for administration of benefits such as pension plans, and unemployment and medical insurance.
Education
Skills
4e9696ce-a5e3-4844-9a15-84ebf39821a5
Andrew Smith
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Employment history
East Germaine, Connecticut
- Cash register and money/EFTPOS handling
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Keep areas neat while working and return items to correct locations following demonstrations.
- Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
- Suggest specific product purchases to meet customers’ needs.
- Stock shelves with products.
- Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
South Maynardtown, Minnesota
- Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
- Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
- Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
- Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
- Clean common areas, change light bulbs, and make minor property repairs.
- Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.
Balistreriburgh, Massachusetts
- Perform clerical duties such as typing, proofreading, and sorting mail.
- Resolve customer complaints or answer customers’ questions regarding policies and procedures.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
- Develop or update procedures, policies, or standards.
- Make recommendations to management concerning such issues as staffing decisions or procedural changes.
- Arrange for necessary maintenance or repair work.
- Count money and make bank deposits.
- Order and purchase equipment and supplies.
Education
- Eastern Beahan – West Mitchville, Florida
- Southern North Dakota University – Whitefurt, Oklahoma
Skills
28b482fb-c4d9-41aa-ab74-892780eb8b6e
Professional Summary
Employment history
• Screening resumes
• Performing in-person and phone interviews with candidates
• Administering appropriate company assessments
• Performing reference and background checks
• Making recommendations to company hiring managers
• Coordinating interviews with the hiring managers
• Following up on the interview process status
• Maintaining relationships with both internal and external clients to ensure staffing goals are achieved
• Communicating employer information and benefits during screening process
• Staying current on the company’s organization structure, personnel policy, and federal and state laws regarding employment practices
• Serving as a liaison with area employment agencies, colleges, and industry associations
• Completing timely reports on employment activity
• Conducting exit interviews on terminating employees
• Customer support as to follow the dispatch and handling customer query.
• Checking of all Incoming Mails, forwarding to the respective person, taking actions and finally closing the complaints.
• Resolved service issues and shared benefits of additional services.
• Handling hot and abusive clients.
• Maintained a hard copy backup of all sensitive information.
• Researched further information for incomplete documents.
Education
Skills
1811c76e-1284-4add-8d1f-d1c9d16c5b40
Andrew Smith
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Employment history
Port Lennieshire, Washington
Pacochaville, West Virginia
East Eileen, Arkansas
Education
- Western Little College – Goyettehaven, Ohio
Skills
aaa14b3d-5c4a-42c1-9531-d2583cc925a1
Andrew Smith
Professional Summary
Strong ability to work cross-collaboratively with top executives; managing both HR & Operations with domain knowledge of ISP, Telecom, Digital Media / Marketing & Motor Insurance.
Education
Employment history
- Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
- Interpret and explain human resources policies, procedures, laws, standards, or regulations.
- Hire employees and process hiring-related paperwork.
- Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
- Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
- Schedule or conduct new employee orientations.
- Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
- Confer with management to develop or implement personnel policies or procedures.
- Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.
- Conduct reference or background checks on job applicants.
- Develop or implement recruiting strategies to meet current or anticipated staffing needs.
- Analyze employment-related data and prepare required reports.
- Advise management on organizing, preparing, or implementing recruiting or retention programs.
- Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs.
- Process paperwork for new employees and enter employee information into the payroll system.
- Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
- Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.
- Keep track of leave time, such as vacation, personal, and sick leave, for employees.
- Compile employee time, production, and payroll data from time sheets and other records.
- Compile statistical reports, statements, and summaries related to pay and benefits accounts, and submit them to appropriate departments.
- Conduct verification of employment.
- Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Negotiate bargaining agreements and help interpret labor contracts.
- Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
- Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
- Identify staff vacancies and recruit, interview and select applicants.
- Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
- Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization’s personnel policies and practices.
- Prepare and follow budgets for personnel operations.
- Conduct exit interviews to identify reasons for employee termination.
- Contract with vendors to provide employee services, such as food service, transportation, or relocation service.
- Leading a team of 6 Team leaders & 3 Knowledge Coaches for a leading Australian Telecommunication team
- Responsible to coordinate with onshore clients via. Conference calls and e-mails regarding projects/queries
- Large Data handling capability along with logical thinking and business/product understanding
- Ensuring teams compliance with the call quality standards Devise strategies to minimize attrition and absenteeism
- Organize weekly team meetings to update the associates /TE’s/PL’s on any process Changes, quality issues and team SLA and KPI’s
- Update self regularly on the process changes, process manuals
- Strict adherence to Operation SOP
- Led a team of 6 Team leaders for a leading UK Telecom & Motor Insurance Team in Bangalore (Voice & Back office)
- Prioritizing and assigning work to TE’s/PL’s and initiating corrective measures to resolve day- to-day work related problems including scheduling or adjusting overtime requirements, break managements as necessary
- Responsible for DAT management of all LOB’s
- Responsible for driving increased productivity through improved operational efficiencies to achieve best in class customer satisfaction
- Identify training needs & conduct regular training sessions
- Maintaining harmony among employees and resolving grievances
- Working in collaboration and assisting subordinates in performing duties
- Offered End-to-End Technical Solutions for a US based In bound Voice ISP process
- Strategized quality initiatives across the team to drive client CPM’s.
- Trained and Certified for LTAW Leadership(Leading the AOL way)
- Handling technical and Billing Queries for a web based process..
Personal info
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Skills
37afd601-0c0c-426f-8d9d-9ff098b1bae3
Andrew Smith
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Trustworthy, dependable, responsible Personal Assistant with 5 years of experience. Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies. Well-organized with in-depth technical knowledge and keen attention to detail.
Employment history
North Chanelview, Hawaii
Handle issues of employee (salary ,leave)
- Prepare or review specifications or orders for the purchase of safety equipment, ensuring that proper features are present and that items conform to health and safety standards.
- Use computers for various applications, such as database management or word processing.
Lake Pedro, Hawaii
- Observe students to determine qualifications, limitations, abilities, interests, and other individual characteristics.
- Prepare objectives and outlines for courses of study, following curriculum guidelines or requirements of states and schools
- Prepare students for further education by encouraging them to explore learning opportunities and to persevere with challenging tasks.
- Initiate, facilitate, and moderate classroom discussions.
- Maintain regularly scheduled office hours to advise and assist students.
- Arrange Guest lecture programme to improve student’s knowledge.
- Orgnizes accomodation for out sider’s Team Visit.
- Take Care of the college’s maintenance and need.
South Kia, Michigan
- Confer with parents and staff to discuss educational activities, policies, and student behavioral or learning problems.
- Collaborate with teachers to develop and maintain curriculum standards, develop mission statements, and set performance goals and objectives.
- Recruit, hire, train, and evaluate primary and supplemental staff.
- Counsel and provide guidance to students regarding personal, academic, vocational, or behavioral issues.
- Recommend personnel actions related to programs and services.
Education
- South Pfeffer – New Jerica, Washington
- Northern Bahringer – Townetown, Nebraska
- North Wisoky – Lake Maraside, Colorado
- Nolan Academy – Majorberg, Massachusetts
- Eastern South Carolina Academy – South Ruthton, Michigan
- Eastern Arizona Institute – Richardport, Georgia
Skills
f00fae14-2972-4505-ac60-ed422c891d45
Professional Summary
Employment history
- Accounts Receivable/ Accounts Payable
- Bank reconciliations
- GST & BAS requirements
- Weekly, monthly, or quarterly accounts management
- Profit & loss statements
- Debt management
- Payroll, PAYG, & superannuation
- Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
- Process paperwork for new employees and enter employee information into the payroll system.
- Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
- Compute wages and deductions, and enter data into computers.
- Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.
- Process and issue employee paychecks and statements of earnings and deductions.
- Keep track of leave time, such as vacation, personal, and sick leave, for employees.
- Compile employee time, production, and payroll data from time sheets and other records.
- Complete time sheets showing employees’ arrival and departure times.
- Prepare and balance period-end reports, and reconcile issued payrolls to bank statements.
- Provide information to employees and managers on payroll matters, tax issues, benefit plans, and collective agreement provisions.
- Keep informed about changes in tax and deduction laws that apply to the payroll process.
- Developed new business opportunities.
- Negotiated prices, terms of sales and service agreements.
- Uncovered and qualified prospects and project opportunities in targeted markets.
- Strategised with team to prospect and qualify potential customers.
- Pursued all website inquiries to increase potential customer base.
- Executed calling campaigns targeting direct end-user prospective clients.
- Networked and interacted with local council to optimise industry connection.
- Enhanced marketing exposure through effective website content management and direct correspondence with potential clients.
- Quoted prices, credit terms and other bid specifications.
- Maximized revenues in several programs by implementing creative sales training techniques.
- Evaluated market trends and recommended marketing budget allocations. Examined marketing material with the consumer perspective in mind to increase sales and expand key client base.
- Fostered and facilitated relationships with product distribution channels to increase product sales.
- Created alternative business plans to improve customer relationships.
- Evaluated current service needs and product satisfaction levels with established customers. Identified investment opportunities, threats and challenges to accurately forecast the company budget.
- Coordinated with contractors on maintenance and upkeep.
- Verified income, assets and expenses and completed file tracking sheet for each applicant. Communicate with tenants to achieve satisfaction with building and services.
- Maintained original leases and renewals for the management office.
- Handled disciplinary actions, performance appraisals and terminations.
- Scheduled contractors for maintenance issues.
- Communicated with the landlord regarding building and tenant issues.
- Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Evaluated and recommended changes in rental pricing strategies.
- Maintained a sufficient Number of units so that they were market-ready at all times. Communicated effectively with owners, residents and on-site associates.
- Verified that all customer complaints were handled promptly and appropriately.
- Carefully screened applicants for tenancy.
- Introduced and monitored effective lease renewal programs.
- Completed final move-out walk-throughs for tenants.
- Maintained the constant balance of property petty cash account.
- Recruited, hired, trained and administrative office staff.
- Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve the overall effectiveness of office personnel and activities.
- Communicated corporate objectives across all divisions through regular correspondence and scheduled follow-up.
- Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking.
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate management instruction.
- Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
- Corresponded with clients through email, telephone, or postal mail.
- Oversaw inventory and office supply purchases.
- Processed accounts receivable and accounts payable.
- Liaised with vendors to order and maintain the inventory of office supplies.
- Managed hundreds of accounts receivable accounts working directly with the Director.
- Performed accounts receivable duties including invoicing, discrepancies and reconciliations.
- Personal Assistant to Director of company
- Completed final move-out walk-throughs for tenants.
- Introduced and monitored effective lease renewal programs.
- Carefully screened applicants for tenancy.
- Analysed and evaluated monthly and quarterly financial statements.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Verified that all customer complaints were handled promptly and appropriately.
- Maximised rental income while minimising expenses through effective planning and control.
- Communicated effectively with owners, residents and on-site associates.
- Maintained a sufficient Number of units so that they were market-ready at all times.
- Followed up on delinquent tenants and coordinated collection procedures.
- Evaluated and recommended changes in rental pricing strategies.
- Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Communicated with landlord regarding building and tenant issues.
- Developed, reviewed and submitted property operating and capital budgets.
- Maintained original leases and renewals for the management office.
- Maintained current contract files as prescribed by company contract policies and procedures.
- Introduced and monitored effective lease renewal programs.
- Completed final move-out walk-throughs for tenants.
- Carefully screened applicants for tenancy.
- Verified that all customer complaints were handled promptly and appropriately.
- Maintained a sufficient Number of units so that they were market-ready at all times.
- Followed up on delinquent tenants and coordinated collection procedures.
- Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Communicated with landlord regarding building and tenant issues.
- Scheduled contractors for maintenance issues.
- Maintained original leases and renewals for the management office.
- Delivered emergency on-call service for any tenant issues.
Education
Skills
98a0b0eb-cc5b-426d-b459-630a8d9536ac
Andrew Smith
287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000
Professional Summary
Proactive, friendly HR specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with good communication skills and ability to build and cultivate relationships in all levels. Actively seeking a HR position role where I can utilize my education and experience to add immediate value to an organization.
Employment history
-Salary hirihng positions
-KPI’s administration (turnover, abseenteeism, labor demands)
-Estatistic information administration
-Weekly executive presentations for staff
-Monthly reports (analisis and preparation)
-Estrategic analisis of HR department
-Lawsuits administration in coordination with lawyer
-Benefits review of new suppliers
-Expensives analisis of personal transportation
-Savings projects analisis
-feed system with all changes (hires, terminations, salaries changes, vcactions, permitts, all movents in relation with pre-payroll)
-Personal files administration
-Contract for new hires.
-Management and cotrol of changes in IDSE (IMSS plataform)
-Support in budget departament
-Management of purshasing requision in JD Edwars System
-Administrate expensives medical for salary people, life insurance and cars insurance.
-Saving funds administration
-Support in sales of ladders for employees
-Support in personal evaluations for salary and indirect people in Halogen system
-Elaborate differents reports and presentation for HR Director.
-Materials purshasing
-Customer services
-Facturation collection
-Support in control area (files and documentation)
-Graduate tracking
-Support to students and teachers in Moodle Plataform
-Register and delete students/teachers in plataform, chats online, workbooks, etc.
– Subjects register in plataform
-Titulation process for graduate people
Education
Skills
35be4372-7b33-49f6-91b2-42ded2b9790e
Professional Summary
Employment history
- Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
- Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
- Process payroll information.
Education
Additional information
Languages
Skills
79ea500d-2482-4c99-98dc-245183362421
Professional Summary
Employment history
- Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
- Interpret and explain human resources policies, procedures, laws, standards, or regulations.
- Hire employees and process hiring-related paperwork.
- Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
- Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
- Schedule or conduct new employee orientations.
- Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
- Review employment applications and job orders to match applicants with job requirements.
- Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.
- Contact job applicants to inform them of the status of their applications.
- Develop or implement recruiting strategies to meet current or anticipated staffing needs.
- Analyze employment-related data and prepare required reports.
- Advise management on organizing, preparing, or implementing recruiting or retention programs.
- Evaluate recruitment or selection criteria to ensure conformance to professional, statistical, or testing standards, recommending revisions, as needed.
- Review and evaluate applicant qualifications or eligibility for specified licensing, according to established guidelines and designated licensing codes.
- Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs.
- Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
- Hire employees and process hiring-related paperwork.
- Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
- Review employment applications and job orders to match applicants with job requirements.
- Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
- Contact job applicants to inform them of the status of their applications.
- Interview job applicants to obtain information on work history, training, education, or job skills.
- Evaluate recruitment or selection criteria to ensure conformance to professional, statistical, or testing standards, recommending revisions, as needed.
- Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs.
Education
Skills
47f1cce4-a6a3-4ce0-b59b-68aa465a07b1
Professional Summary
- Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
- Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
Employment history
- Outbound Contact Centre
- Customer Services (telephonically)
- Provide General Information to customers
- Emailing of Statements of Accounts
- Logging of complaints for Case follow ups
- Refunds and escalating of queries
- Managing customer complaints
- Handling inquiries from customers who wish to cancel their accounts
- Provide feedback to customers
- Answer Inbound calls and assist customers with inquiries
- Meet walk in customers who wish to be assisted with their Accounts
- Troubleshooting on Appliances
- Technical support given to customers In/outbound Call Centre
- Acting Team Leader Manage a team of 10 Call Centre consultants in the absence and presents of my team manager.
- Monitoring Individual performance, couching.
- Book technical service calls for technicians in South Africa and neighbouring countries.
- Handle escalations and emails from stores, customers and call centre agents. (Customer complain).
- Manage and distribute technical jobs to technicians in South Africa and neighbouring countries.
- Reach service level set by management of 80%.
- Inbound Contact Center
- Outbound Contact Center
- Customer Services (telephonically)
- Provide General Information to customers
- Emailing of Statements of Accounts
- Logging of complaints for Case follow ups
- Refunds and escalating of queries
- Managing customer complaints
- Handling inquiries from customers who wish to cancel their accounts
- Provide feedback to customers
- Answer Inbound calls and assist customers with inquiries
- Meet walk in customers who wish to be assisted with their Accounts
- Inbound Contact Centre
- Outbound Contact Centre
- Collections
- Customer Services (telephonically)
- Income Tax and Practitioners
- Efiling
- PAYE, SDL, VAT, UIF
- Provide General Information to individuals and Companies
- Emailing of Statements of Accounts
- Faxing of Proof of registrations
- Creating cases for Case follow ups
- Refunds and escalating of queries
- Posting of Forms electronically
- Updating of Personal information for taxpayers
- Easy file for employers
- Transfer duty declarations
Education
Skills
18f71767-30d5-4b39-8994-a9e9e44dd378
Andrew Smith
287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000
Professional Summary
Employment history
- Supported Teachers in improving operations and resolving issues to deliver top-notch Education and environment to students.
- Developed new process for employee evaluation which resulted in marked performance improvements.
- Researched and updated all required materials needed for school and partners.
- Obtained documents, clearances, certificates and approvals from local, state and federal departments.
- Managed team of employees, overseeing the hiring, training, and professional growth of employees.
- Facilitated the inter-classroom observations and long-term development of creative teaching and learning at a structural and systemic level, using different resources
- Supported the work of the Head in developing an HR strategic plan with mid and long term objectives and orked on academic boards to improve learning conditions.
- Facilitated and monitoring the Whole School requirement and run performance management, appraisals and recommendations for promotions.
Education
Skills
a5546ca4-4df6-4736-989c-ab474208d6eb
Andrew Smith
287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000
Professional Summary
Employment history
- To Negotiate on rate contracts, Pricing, with potential customers vendors and distributors to manage product distribution,
- To participate in tenders for state sugar corporation for sugar shafts tenders, to bid price and to fix rate contracts.
- To develop a proper sales process from RFQ`s till end product shipment.
- To resolve the issue regarding product material that is provided by the customer and to provide a solution with the best material alternative.
- Market potential survey for Thermax products to Dairy, Rice, Plywood, Edible Oils, and Process Industries.
- To find gray areas for Thermax products.
- To identify the problems of the potential client and to provide solutions to their manufacturing process.
- Explain and present the technicalities of the products how the product will help out to process to be more efficient.
- Prepare reports of findings, illustrating data graphically and translating complex findings into written text and graphical formate.
- Seek and provide information to help Thermax determine their position in the marketplace.
- Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
Education
Skills
Additional information
e2b40229-a4c9-48e7-8fcc-dfd8d55ccd59
Professional Summary
Employment history
Job Responsibility:
- To handle inbound and outbound calls of customers relating to internet and landline connection problems.
- To help customers to choose from different internet and landline plans.
- Provide solutions to the customer for technical problems through phone calls.
- To sale new plans and schemes introduced by the company for the customers.
- To raise tickets for the customers for the technical team to visit the customer premises.
- Customer Retention in case the customer is unsatisfied with the service provided.
- If unable to resolve the problems then forwarding mails to escalation team.
- On page and Off Page Optimization.
- Work with editorial and marketing teams to drive SEO in content creation and content programming .
- keyword searching.
- Research and analyze competitor advertising links.
- Develop and implement link building strategy.
- Work with the development team to ensure SEO best practices are properly implemented on newly developed code.
- Track, report, and analyze website analytics and PPC initiatives and campaigns.
Education
Personal Details
My Strengths
Languages
Skills
7730c717-0fdd-46ba-a6c8-5a54e12055ab
Professional Summary
Human resources executive and expert recruiter offering over more than 1 year of experience assisting organizations in increasing performance and achieving operational goals. Strong intrapersonal and communication skills, expert in conducting negotiations, and ability to interact with employees of all levels.
Employment history
- Contact job applicants to inform them of the status of their applications.
- Interview job applicants to obtain information on work history, training, education, or job skills.
- Review employment applications and job orders to match applicants with job requirements.
- Conduct reference or background checks on job applicants.
- Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.
- Hire employees and process hiring-related paperwork.
- Schedule or conduct new employee orientations.
- Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
- Hire employees and process hiring-related paperwork.
- Collect information about individuals or clients, using interviews, case histories, and other assessment methods.
- Transmit and receive messages, using telephones or telephone switchboards.
- Collect information and make judgments through background checking, interviews, and the review of documents.
- Coordinate aspects of services, including supply monitoring of manpower counts and manpower vacancies.
- Checking evaluation work of staff to ensure that programs are of appropriate quality and that resources are used effectively.
- Schedule or conduct new employee orientations.
- Answering email concerns.
- Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.
- Interview job applicants to obtain information on work history, training, education, or job skills.
- Assigned at Front Desk of the Hospital (Lobby Attendant)
- Assigned at College of Business Office as Secretary of the professors.
- Assigned at Human Resource Department of the School
- Assigned at Library Department (School & Hospital Library)
Education
Skills
deba22c2-0900-4d84-a0d5-973013b5d98c
Andrew Smith
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
My group travel experience started in my teen years after completing matric. I was involved with a youth organisation called Youth For Christ (YFC) With YFC i travelled intensively throughout South Africa and abroad with different groups of young people from different races, cultures and countries. We were simply called YFC TEAM. Our travels were mostly co ordinated by the office however at times we would show initiative and organise our iteneraries.
Corporate groups i would be introduced to while working for South African Airlines at Cape Town International Airport. Here we dealt mostly with groups travelling from foreign countries on leisure and sports teams. We had to be strategic and co ordinate with the group leader to avoid confusion and to assure a smooth, quick, effecient and hussle free experience during check in for every individual in the group.
Employment history
South Louismouth, Tennessee
Managing travelling groups
Verifying travel documents
Issuing boarding passes
Checking in luggage
Boarding passengers
Assisting special needs passengers
Workshop Facilitator Trainee
Power point presentations
Employee Representative
Attending labour meetings with management
Attending recruitment processes (Shortlisting and interviews)
Lake Salvatore, South Carolina
Booking flight
Arranging hotel accomodation
Reserving Cars with car rentals
Issuing of flight tickets
Liasing with corporate travel makers
Doing site inspections
Filing and administration
Kiehnchester, Wisconsin
Filing
Faxing
Photo copying
Emailing iteneraries
Buying office stock
Doing quotes on low cost Airlines
East Toya, Nevada
Greeting Guests at arrival
Hosting guests
Power point presentations on South Africa
Educating guests on a number african wild animals and nature reservation
Entertaining and educating kids about nature and different bird species through games
Story telling
Lake Napoleonland, Vermont
Learning about a role of a corporate travel agency
Manning the reception desk
Galileo training
Assisting consultants, accounts department and manager
Assisting at an inhouse office
Filling
Education
- The Bruen College – Melvinberg, Colorado
- Hahn College – Lake Latashiachester, Wyoming
Skills
REFFERENCES
21700619-aee0-4780-8aa6-36b24d9f4b22
Andrew Smith
Professional Summary
Experience
- Position, align, and adjust parts for proper fit and assembly.
- Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators.
- Inspect, test, and adjust completed units to ensure that units meet specifications, tolerances, and customer order requirements.
- Plan and prepare employee work schedules.
- Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.
Education
Personal info
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Skills
3e5b055b-070f-48d6-8379-b4090480298d
Professional Summary
Employment history
- Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
- Inspect passenger tickets to verify information and obtain destination information.
- Involve in checking passengers’ identification, accepting and tagging baggage and printing boarding passes for passengers as they check in.
- Determine special assistance needs of passengers such as small children, the elder or disabled persons.
- Greet Passenger boarding aircraft and direct them to assigned seats
- Assist passengers entering or disembarking the aircraft
- Announce flight delays and descent preparations.
- Answer passengers’ questions about flights, aircraft, weather, travel routes and services, arrival times or schedules.
- Prepare passenger manifest.
- Liasion with GHA.
- Building a positive working relationship with various airport authorities and airlines staff to ensure smooth service can be provided, along with the day to day operational activities on required basis.
- Managing marshaling aircraft, loading/unloading and sorting freight and baggage, servicing the aircraft, assisting with pushback and towing, deicing and other duties as assigned.
- Estimate freight or postal rates and record shipment costs and weights.
- Route inbound outbound air freight shipment to their destinations.
- Take telephone orders from customers and arranges for pickup of freight delivery to loading platform.
- Assemble cargo according to their destination.
- Weight items determine cost, using rate book.
- Itemize charges, prepare freight bills and accept payments
- Prepare manifest to accompany shipment
- Notify shippers of delay in departure of shipments
- Track delivery progress of shipments.
- Plan tour itineraries, applying knowledge of travel routes and destination sites.
- Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.
- Lead individuals or groups to trek site locations and describe points of interest.
- Verify amounts and quality of equipment prior to trekking.
- Give advice on sightseeing and shopping
- Administer first aid to injured group participants.
- Set up camps, and prepare meals for tour group members.
- Sell or rent equipment, clothing, and supplies related to trekking.
- Receiving and dispatching telex message to the related department.
- Handling telephone calls.
- Faxing message to different destination of Nepal Airline
- Strong knowledge of scheduling processes
- Filing & Recording all the information of message and airline queries
Education
Training
Highlights of Qualifications & Strength
Accomplishments
REFERENCES
Languages
Skills
1cb0523e-3876-4ac4-a87e-fd46fac4e910
Andrew Smith
287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000
Professional Summary
Detail-oriented adept at multitasking within a fast-paced environment. In-depth knowledge of standard office procedures, HRIS and People Soft software for managing new hires and current employees where confidentiality is a must.
Methodical, versatile and adaptable team player offering over 12 years of experience as a Human Resources Specialist, including 25 years of Receptionist/Customer Service skills.
Provide premier customer service to all visitors and employees. I excel in being a “people person”.
Dedicated and motivated to join a great company as a Receptionist/Administrative Assistant or HR Assistant.
Employment history
- Began with Parker as the Receptionist from October 2004 until I was promoted to the HR Specialist in September of 2006.
- Responsible for providing a prominent level of administrative support pertaining to the function and continuous improvement of the HR Department. Exercise independent judgement within the scope of the HR position with specific responsibilities supporting the Division HR goals and objectives.
- Success developing and executing new hire orientations, maintaining employee databases and human resource information systems.
- Provides support to the HR Manager in preparing and processing personnel actions, new hire orientation, benefits administration, and administrative work within the department.
- Provide the highest degree of confidentiality, discretion and professionalism at all times.
- Use computers for various applications, such as database management, HRIS, and People Soft applications for employee management.
- Work closely with payroll department processing retro pay, termination pay, vacation payout and miscellaneous payroll adjustments.
- Provide as one of the backups to the Receptionist. Answer telephones and give information to callers, transfer calls and greet visitors.
- Set up and manage paper filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Responsible for all new hire paperwork, I-9 preparation, e-verify, and initiate background checks and maintain files.
- Coordinate conferences, meetings, or special events, such as employee luncheons, quarterly business meetings, retirements, wellness activities and more for 300 plus employees on three separate shifts. Provide all meals, refreshments, set up and clean up.
- Serve as a link between management and employees by handling questions regarding benefits, payroll questions, job moves and escalate to HR Manager to help resolve work-related issues.
- Plan and conduct new employee orientation to foster positive attitude toward organizational objectives, and provide employee benefits segment during orientation.
- Administer coordination of special projects such as the Angel Tree and Back to School program for the Salvation Army.
- Responsible for HR Department credit card, and payables along with monthly P Card reconciliation.
- Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
- Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs.
- Use computers for various applications, such as database management and correspondence.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Set up and manage paper filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Maintain scheduling and event calendars.
- Coordinate conferences, meetings, and special events for 100 plus employees.
- Open, read, route, and distribute incoming mail or other materials and answer routine letters.
- Prepare conference or event materials, such as flyers or invitations.
- Prepare invoicing for customers, and in store sales.
- Deliver local orders within 30 mile range. Work in warehouse receiving product and organizing inventory.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Receive payments and post amounts paid to customer accounts.
- Formulate, direct and coordinate marketing activities and policies to promote products and services for contractor in family owned business.
- Answer telephones and give information to callers, set up appointments for contractor.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, and provide monthly record keeping of sales/payables/receivables.
- Provided daily backup for Receptionist. Greet visitors and receive phone calls, handle their inquiries and direct them to the appropriate persons according to their needs.
- Complete forms in accordance with company procedures.
- Maintain scheduling and event calendars.
- Provided as backup for creating airline tickets for in company travel department and attended Apollo Training School by United Airlines.
- Assist Accounts Receivable department with invoicing, and administrative support in general office.
Education
Skills
527dc953-447c-453b-b4df-1afdc060e63a
Andrew Smith
Professional Summary
AN expert recruiter offering wide experience assisting organisations in increasing performance and achieving operational goals. Strong interpersonal and communication skills, expert in conducting negotiations, and ability to interact with employees of all levels. Consistently strives for excellence while upholding policies, procedures, and regulations.
Employment history
- Single – handedly hired people for Tech , Non-tech & other support verticals .
- Taking care of core HR functions of the organisation , with main focus on performance management , employee engagement, strategic HR initiatives , operations , Manpower planning , end to end recruitment ( both IT & Non-IT), Vendor Management ,On boarding, induction , Orientation , Exits etc.
- Policy Formulation & Implementation .
- Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
- Conduct exit interviews to identify reasons for employee termination.
- Track key HR metrics like cost per hire , recruitment metrics & retention rates
- Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
- Interpret and explain human resources policies, procedures, laws, standards, or regulations.
- Hire employees and process hiring-related paperwork.
- Schedule or conduct new employee orientations.
- Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
- Provide management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues.
- Develop or implement recruiting strategies to meet current or anticipated staffing needs.
- Evaluate recruitment or selection criteria to ensure conformance to professional, statistical, or testing standards, recommending revisions, as needed.
- Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Perform difficult staffing duties, including dealing with under staffing, refereeing disputes, firing employees, and administering disciplinary procedures.
- Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization’s personnel policies and practices.
- Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
- Interpret and explain human resources policies, procedures, laws, standards, or regulations.
- Hire employees and process hiring-related paperwork.
- Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
- Schedule or conduct new employee orientations.
- Confer with management to develop or implement personnel policies or procedures.
- Conduct reference or background checks on job applicants.
- Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
- Develop interview techniques, rating scales, and psychological tests used to assess skills, abilities, and interests for the purpose of employee selection, placement, and promotion.
- Identify training and development needs.
- Facilitate organisational development and change.
Education
Personal info
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Skills
8de7bd3d-83b9-408f-b28a-b2512db414d7
Professional Summary
Employment history
- Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
- Interpret and explain human resources policies, procedures, laws, standards, or regulations.
- Hire employees and process hiring-related paperwork.
- Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
- Schedule or conduct new employee orientations.
- Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
- Conduct reference or background checks on job applicants.
- Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.
- Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
- Interpret and explain human resources policies, procedures, laws, standards, or regulations.
- Hire employees and process hiring-related paperwork.
- Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
- Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
- Schedule or conduct new employee orientations.
- Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
- Confer with management to develop or implement personnel policies or procedures.
- Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.
- Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
- Analyze training needs to develop new training programs or modify and improve existing programs.
- Conduct or arrange for ongoing technical training and personal development classes for staff members.
- Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
- Conduct orientation sessions and arrange on-the-job training for new hires.
- Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
- Hire employees and process hiring-related paperwork.
- Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
- Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
Additional Responsibilities:
Prepare and deliver lectures to undergraduate or graduate students on topics such as financial accounting, principles of marketing, and operations management.
- Maintain student attendance records, grades, and other required records.
- Plan, evaluate, and revise curricula, course content, and course materials and methods of instruction.
- Maintain regularly scheduled office hours to advise and assist students.
Education
Skills
6bebaeb6-c9b0-4ee0-aad6-be04dc6e99f6
Andrew Smith
287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000
Professional Summary
Education
Employment history
- Deal with a variety of customers.
- Upsell products and services.
- Explain and resolve complex billing issues.
- Toggle between up to 7 different software programs, take notes and build rapport with customers at the same time.
- Build relatuonships and retain customers.
- Resolve customer´s issues while on the phone to completion.
- To come with creative and innovative resolutions on customer´s issues with a possitive service orientation.
- Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
- Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
- Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
- File and retrieve corporate documents, records, and reports.
- Resolve customer complaints regarding sales and service.
- Develop prospect lists.
- Schedule appointments to meet with prospective customers or for customers to attend sales presentations.
- Manage a customer portfolio with over 200 companies.
- Sale special products valued over $5, 000 USD
- Customers retention and open new accounts.
- Manage a customers portfolio of around 100 accounts, valued over $200,000 dollars.
- Double the value of the portfolio in a year.
- Customer relationship management of wholesale companies.
- Help establishing forecast for sales force.
- Visit customer in Guadalajara, Morelia, Monterrey, Cuernavaca to build rapport and enhance public relationship between companies
- 90% attainment each month on sales goals.
- Responsible of six sales representatives in two different campus.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Manage enroll and promotional activities.
- Generate sales reports.
- 90% attainment of sales goals monthly.
- Deliver new waves to the school services department.
- Direct the hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities.
- Present sales and publicity reports to the board weekly.
- Exceed sales forecast 3 year consecutively.
- Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
- Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
- Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, or return-on-investment and profit-loss projections.
- Develop pricing strategies, balancing firm objectives and customer satisfaction.
- Initiate market research studies or analyze their findings.
- Use sales forecasting or strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends.
Languages
Skills
f48c8fa7-887f-4a9b-85ba-910e0839ce21
Professional Summary
Experience creating and writing advertisements, blog posts, social media, and web content.
Passionate, results-driven candidate seeking a progressive role within a reputable, customer-focused digital marketing organization.
Employment history
- Built strong customer relationships by understanding the client and their needs
- Acted as company representative at industry meetings, conferences, and events in order to gain insights into the various luxury brands and how they can be marketed
- Review property listings, trade journals, and relevant literature, and attend conventions, seminars, and staff and association meetings to remain knowledgeable about real estate markets.
- Perform marketing and public relations activities.
- Conduct client or market surveys in order to obtain information about potential customers.
- Photograph and shoot videos for company’s product, and also promote the videos online
- Determine project requirements, including scope, assembly sequences, and required methods and materials, according to blueprints, drawings, and written or verbal instructions.
Education
Skills
38d0e61f-e234-4119-9ab4-448e8a24fc08
Andrew Smith
287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000
Professional Summary
Employment history
- Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
- Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
- Hire employees for temporary to permanent jobs and process hiring-related paperwork.
- Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.
- Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures.
- Assist dentist in management of medical or dental emergencies.
- Scheduling appointments for patients
- Greet guests and seat them at tables.
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
- Inspect dining and serving areas to ensure cleanliness and proper setup.
Education
Skills
c39e920d-d7c3-4fca-8bc4-781ffcf28b3d
Professional Summary
Employment history
- Check to ensure that appropriate changes were made to resolve customers’ problems.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Sell products being promoted and keep records of sales.
- Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
- Suggest specific product purchases to meet customers’ needs.
- Identify interested and qualified customers to provide them with additional information.
- Attend training sessions or corporate planning meetings to obtain new ideas for product launches.
- Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
- Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
- Plan, schedule or supervise the work of other employees.
- Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
- Manage and evaluated the performance of the front desk staff during night hours.
- Efficiently and accurately prepared proposals and contracts.
- Prepared reports as needed for Sales Managers.
- Prepared and sent out sales kits, brochures and client package as requested.
- Answered and directed all incoming phone calls within the Sales office.
- Maintained room list, corporate accounts and high-end clientele portfolios.
- Secured and updated sensitive information daily.
Education
Skills
d6c325e9-fd3a-46f6-b7c9-f06cfe55670e
Andrew Smith
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Education
- Southern Gleichner University – South Latonyahaven, Vermont
- Lakin Academy – Kelleymouth, Ohio
- South Rogahn – Mitzieborough, Utah
- Western Alaska Academy – North Francie, Tennessee
Employment history
Wallyhaven, Virginia
- Using SAP Client 400.
- Preparing HR SOP guideline. Ensuring timely execution as per defined TAT.
- Effective communication of issues across stakeholders.
- Handling New Joinees reimbursement.
- Handling reimbursement.
- Working different process automation activities.
- Preparing various employment related certificates.
- Confer with management to develop or implement personnel policies or procedures.
- Process paperwork for new employees and enter employee information into the system.
- Compile statistical reports, statements, and summaries related to pay and benefits accounts, and submit them to appropriate departments.
- Coordinating with employees and vendors for visiting Cards across Tatamotors.
- Handling employee HRA Exemption process.
- Handling Double establishment benefits and higher education fee reimbursement.
- Handling home and car loan subsidy.
- Handling Loan process for blue collar employees.
Bergstromstad, Texas
- Compile, sort and verify the accuracy of data before it is entered.
- Store completed documents in appropriate locations.
Languages
Skills
Awards
Personal Information
b3eb6f87-bb92-47e8-8216-946786fc3d88
Andrew Smith
Professional Summary
Employment history
- Skilled in handling strategic recruitment for both campus and lateral. Handle the mid level to senior level for the following teams- Debt capital market origination and placement, advisory, retirement benefits consultancy and infrastructure consultancy. Skilled to use various recruitment portals and handle consultants.
- Develop and implement recruiting strategies to meet current or anticipated staffing needs. Have closely worked with management on the retention programs by doing a complete recruitment to exit analysis
- Have handled entire campus recruitment successfully for past two years.
- Review of business metrics for performance evaluation and driving performance management for business improvement by ensuring clear objectives,feedback and the improvement of client service through behaviors aligned with our values.
- Identify training and development needs.
- Adroit at people management, maintaining healthy employee relations, and handling grievances thus creating an amicable & transparent environment.
- Responsible for employer Branding and employee engagement for entire Darashaw group
- Project lead for implementation of lean manufacturing– TL-GL(team leader group leader) concept on PAN India level.
- Business HR for utility vehicle factory. Manage entire recruitment to exit process (2000 workers)
- Central SPOC for WCQ– World class quality. Auditor for the process across all plants.
- Manage the entire paint shop and aria line approx. end to end from recruitment to exit
- Address all employee relations issues, such as disciplinary actions, absenteeism, harassment allegations, work complaints, or other employee concerns.
- 34 months experience in the field of RF Optimization
- Experience in Antenna planning of Mobistar in Brussels, Frequency Planning and Optimization
- Continuous Network Support for Delhi, Himachal Pradesh and UP-East for Bharti Airtel and Idea as clients
Education
Personal info
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Skills
26df27ee-6076-48cf-9d89-79db97051051
Professional Summary
Employment history
Education
Skills
cab25844-039a-40fa-9156-b43e6306c603
Andrew Smith
287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000
Professional Summary
Employment history
- Review employment applications and job orders to match applicants with job requirements.
- Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.
- Interview job applicants to obtain information on work history, training, education, or job skills.
- Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs.
- Hire employees and process hiring-related paperwork.
- Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
- Schedule or conduct new employee orientations.
- Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
- Interpret and explain human resources policies, procedures, laws, standards, or regulations.
- Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
- Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
- Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
- Responsible for day to day operations of a call center environment, managing up to 7 different accounts concurrently
- Primary contact for the FCR clients of assigned accounts
- Hiring and terminations of colleagues, scheduling, administering training and development of employees
- Reviewing employee’s progress & quality
- Coordinating center team building activities
- Coordinating community relations
- Plan & attend weekly meetings with clients to review current trends & future planning
- Track project KPI’s & identify key drivers
- Create & deliver presentations on project status, planning, wins, & challenges
- Responsible for the daily operation of a $50 million multi-department store and providing disciplined leadership while setting clear expectations for sales team and team accountability
- Budget implementation and execution
- Implementation and follow up of all corporate policies & procedures
- Maintaining associate and customer safety
- Ensuring day to day standards and conditions were maintained
- Building a strong and promotable leadership team
- Customer & employee relations, including providing assistance with problems encountered
- Community involvement
- Ensuring all labor laws & practices were being followed
- Developing meaningful and working relationships with vendors and buying staff from main office
Education
Skills
09f52a05-fdb0-4fc7-9bc0-8a7e97f4dfd4
Professional Summary
Education
Employment history
- Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
- Identify vacancies and release internal referrals.
- Interpret and explain human resources policies, procedures, laws, standards, or regulations.
- Hire employees and process hiring-related paperwork.
- Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
- Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
- Schedule or conduct new employee orientations.
- Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
- Confer with management to develop or implement personnel policies or procedures.
- Confer with management to develop or implement personnel policies or procedures.
- Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.
- Evaluate selection or testing techniques by conducting research or follow-up activities and conferring with management or supervisory personnel.
- Schedule or administer skill, intelligence, psychological, or drug tests for current or prospective employees.
- Advise management on organizing, preparing, or implementing recruiting or retention programs.
- Interview job applicants to obtain information on work history, training, education, or job skills.
- Formulate and implement training programs, applying principles of learning and individual differences.
- Conduct research studies of physical work environments, organizational structures, communication systems, group interactions, morale, and motivation to assess organizational functioning.
- Develop interview techniques, rating scales, and psychological tests used to assess skills, abilities, and interests for the purpose of employee selection, placement, and promotion.
- Identify training and development needs.
- Facilitate organizational development and change.
- Analyze job requirements and content to establish criteria for classification, selection, training, and other related personnel functions.
- Prepare training budget for department or organization.
- Serve as a link between management and employees by handling questions, interpreting and administrating contracts and help in resolving work related problems to foster positive environment.
- Organize and schedule internal rewards and recognition on quarter terminals.
- Plan and arrange internal and external events for employee’s motivation.
- Recognize talents among the staff and present it among the management.
- Organize motivational and self development training programs as per the requirement of business head for workforce.
- Be the Champion of employees. Oversee the entire employee lifecycle.
- Recruitment & Selection: Ensure proper JD, screening parameters are delivered to recruitment consultant. Advise on fitment, attitude of shortlisted candidates.
- Induction of new employees: Provide induction to new joinees and coordinate with HRM for on-boarding. Develop required collaterals to enhance employee satisfaction at the time of joining.
- Periodically engage with new employees to ensure satisfaction with role, superior, co-workers, etc.
- Enforce the implementation of new/revised HR policies, procedures and processes across the group.
- Conduct detailed exit interviews & report on potential issues to investigate internally.
- Improve business processes and solve operations issues faced through continuous meetings with Line Managers and their respective teams. Work with the senior leaders to develop new events with specific objectives.
- Understand & Set Up performance parameters for each job function
- Define objectives & goals for engagement programs & initiatives.
- Build action plans for Business Units and aid in analysis.
- Create and Develop SOP’s, Policies and Process relating to each function within the organisation.
- Ensure proper implementation & feedback of engagement, training and performance management programs & systems.
- Ensure Feedback from Engagement & Training Programs in order to refine training calendar.
- Set up & manage the training calendar across the ANPG group.
- Develop and administer satisfaction surveys & capture feedback from the each business unit & line managers.
- Assess the quality of engagement of talent groups through surveys and interviews.
- Assist in setting up Grievance Management Committees for each business unit in order to manage complex disciplinary/grievance and HR issues.
- Update Training, Recruitment, and SOP’s of Policies and process for Auditing.
- Develop & Cascade Personal Performance Plans (PPP) for all employees & business units.
- Define each person’s job/role clearly, set up clear achievable goals in conjunction with the line manager. Get employees buy-in & sign offs for all PPP’s.
- Implement the continuous performance and quality improvement programs and reporting system.
- Review quarterly and conclude with Annual Appraisals and Increments & Incentives.
- Manage the content & delivery of the ANPG Bulletin.
- Prepare and Release Announcements across group on HR updates.
- Promote Cross Company Integration through collaterals, articles and programs.
- Set Up and administer business unit specific forums for ANPG employees to discuss issues.
- Manage the ANPG group & various group companies’ profiles on LinkedIn and other professional sites, blogs, etc.
- Execute & Administer employee satisfaction surveys. Collate and tabulate responses in conjunction with HCM Manager.
- Manage employee communication platforms and ensure implementation & execution.
- Conduct employee surveys, set up fun@work programs and develop new & motivating initiatives.
- Implement & announce Employee of the Month awards along with other employee recognition schemes. Coordinate with relevant departments to ensure benefits given to employees are delivered easily and promptly.
- Communicate fun at work programs to employees.
- Scheduling interviews for new hires .
- Conduct initial orientation to newly hired employees.
- Responsible for preparing & issuing new candidates offer letter, appointment letter as well as on boarding of the candidate.
- Documentation of all Employees personal records in the company along with attendance, Leave record, as well as Payroll.
- Updating and documenting of Employees Leaves and leave encashment record.
- Point of contact for employee queries with regard to Attendance.
- Make necessary entries for new candidates, separation cases, unpaid leave, salary advances, payroll inputs etc. Update of every months employee’s attendance and Leave records for the salary process.
- Handling complaints and grievance procedures of Trainers, Employees and Interns.
- Co-ordinate and follow up with other support groups and the vendors outside the organization for various activities/events related to the group.
- Develop and manage all timelines, budgets, communications and overall project management for all events.
- Execute events from concept to completion – including creative conceptualization, strategy, management and oversight of every detail of the event management lifecycle.
- Clearly communicate event project scope to the vendors, schedules, deliverable dates, project status/action items and any other relevant information – both to the board and communicateit to teams, as well as to vendors.
- Participate in project meetings and brainstorming sessions and facilitate as needed.
- Oversee all budgets/spending and organize and reconcile project expenses in a timely manner.
- Interface with outside professionals hired for assigned projects including event companies, caterers, printers and production houses, venue management team, etc.
- Liasoning with local and Government authorities
- Performing legal compliances and its documentation.
- General Housekeeping, Canteen and Security Administration.
- Responsible for supervision on daily housekeeping activities, canteen facilities, checking of contract labour strength & requirement.
- Validating bills(Telephone, Electricity etc) and delegating it to accounts team for payment.
- Travel Arrangement for Interns, Guest Lectures, Foreign Artists and Director.
- Responsible for keeping records of flat agreements, renewal & arrangement of accommodation.
- Getting police permission and authority permission for Alliance Indo Cultural events.
- Management of Contract Labour staff and Vendors.
- Examining various bills and making necessary payment.
- Enabling local police verification norms for interns and NRI staff.
- Preparing various MIS reports.
- Arranging statutory and preliminary monthly meetings.
- Taking notes from the Director and Course Coordinator and preparing minutes for the staff in operation
- Worked with internal and external parties to initiate and run major projects in conjunction with French language.
- Coordinated schedules and activities, placed orders for supplies and services, and tracked about the progress and result.
- Reported on Course development and project management.
- Worked with Advertising companies in relation to publishing of ads and classified in print and broadcasting media.
- Given timely hand to address and hinder any delay with regards to Government policy applicable over the organisation on a timely ground.
- Preparation of Annual report and other reports according to the requirement of the director.
- Creating, revising, editing and proofreading text and content for websites, blogs, white papers, business collaterals, case studies, requirement-understanding documents and advertising copy.
- Developing and updating instructional content to meet learning requirements.
- Creating assessment items for learners to text their excellence.
- Creating content to specifically target marketing, government and IT sector.
- Leading a team of 10 content writers and conducting weekly training sessions to keep them abreast of the latest information in the fields such as creative and technical writing.