03ea8cc1-0e9c-4be7-b846-46b310441fd8

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Experienced bilingual human resources professional seeking an opportunity to advance my career within a growing, employee-focused organization. 
Strong intrapersonal and communication skills, expert in conducting negotiations, and ability to interact with employees of all levels.  Consistently strives for excellence while upholding policies, procedures, and regulations.  Expert in accounting and financing, expense and payroll management, payroll management and time tracking, project management, and analytics.

Employment history

Human Resources Director, Bins, Durgan and Cummings. East Montytown, New York
Aug. 2014 – Present
  • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  • Hire employees and process hiring-related paperwork.
  • Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
  • Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
  • Schedule or conduct new employee orientations.
  • Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
  • Interpret and explain human resources policies, procedures, laws, standards, or regulations.
  • Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
  • Process paperwork for new employees and enter employee information into the payroll system.
  • Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
  • Compute wages and deductions, and enter data into computers.
  • Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.
  • Compile statistical reports, statements, and summaries related to pay and benefits accounts, and submit them to appropriate departments.

Human Resources Assistant, Kling and Sons. Sanfordville, New Hampshire
Jun. 2000 – Sep. 2000
  • Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.
  • Review employment applications and job orders to match applicants with job requirements.
  • Conduct reference or background checks on job applicants.
  • Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs.
  • Compute wages and deductions, and enter data into computers.
  • Complete, verify, and process forms and documentation for administration of benefits such as pension plans, and unemployment and medical insurance.

Education

North Labadie, Moisesport, Colorado
Bachelor of Science, Agribusiness, May. 1992

Skills

Communication

Decision-Making

Finance

Business Management

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Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Applicant with over 3 years of experience providing exceptional customer service and creating customer-centric environments within stores.  Competent, dependable professional equipped with basic selling skills, in-depth knowledge of business and retail operations and merchandising.  Talented and personable seeking role as a retail customer service assistant. Currently have two small children and am seeking some evening work

Employment history

Oct. 2017 – Present
East Germaine, Connecticut
Customer service assistant, DuBuque and Sons

  • Cash register and money/EFTPOS handling
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
  • Suggest specific product purchases to meet customers’ needs.
  • Stock shelves with products.
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.

Aug. 2015 – Nov. 2016
South Maynardtown, Minnesota
Senior property manager/office manager, Brakus Inc

  • Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
  • Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
  • Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
  • Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
  • Clean common areas, change light bulbs, and make minor property repairs.
  • Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.

Nov. 2010 – Mar. 2012
Balistreriburgh, Massachusetts
Reception/Administration, Pfannerstill, Gutkowski and Mann

  • Perform clerical duties such as typing, proofreading, and sorting mail.
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
  • Develop or update procedures, policies, or standards.
  • Make recommendations to management concerning such issues as staffing decisions or procedural changes.
  • Arrange for necessary maintenance or repair work.
  • Count money and make bank deposits.
  • Order and purchase equipment and supplies.

Education

Apr. 2003
Hospitality

  • Eastern Beahan – West Mitchville, Florida

Jun. 2000
  • Southern North Dakota University – Whitefurt, Oklahoma

Skills

Exceptional Customer Service

Client Problem Solving

Cash handling

28b482fb-c4d9-41aa-ab74-892780eb8b6e

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

 To deliver a good performance and grow along with an organization by achieving excellence in marketing through hard works. Thereby, building a symbolic relationship with the organization where my efforts will be complemented by career growth, higher degree of responsibility and an opportunity to prove myself as a valuable asset. 

Employment history

HR recruiter, Little, Turner and Altenwerth. Janayport, Massachusetts
Mar. 2020 – Present
• Partnering with hiring managers to determine staffing needs 
• Screening resumes 
• Performing in-person and phone interviews with candidates 
• Administering appropriate company assessments 
• Performing reference and background checks 
• Making recommendations to company hiring managers 
• Coordinating interviews with the hiring managers 
• Following up on the interview process status 
• Maintaining relationships with both internal and external clients to ensure staffing goals are achieved 
• Communicating employer information and benefits during screening process 
• Staying current on the company’s organization structure, personnel policy, and federal and state laws regarding employment practices 
• Serving as a liaison with area employment agencies, colleges, and industry associations 
• Completing timely reports on employment activity 
• Conducting exit interviews on terminating employees 

Data Entry Operator& Customer support, Sanford-Fisher. Gleichnerbury, California
Mar. 2018 – Apr. 2018
• Responsible for Data Backup & Email Etc. 
• Customer support as to follow the dispatch and handling customer query. 
• Checking of all Incoming Mails, forwarding to the respective person, taking actions and finally closing the complaints. 
• Resolved service issues and shared benefits of additional services. 
• Handling hot and abusive clients. 
• Maintained a hard copy backup of all sensitive information. 
• Researched further information for incomplete documents. 

Education

Southern Texas Academy, Hammesburgh, South Dakota
MBA, Human Resources, Present

The Miller, North Sherwoodport, North Carolina
Bachelor of Arts, 2017

Eastern Miller, Parkermouth, Oklahoma
Class XII, Arts, Dec. 2014

Southern Streich Academy, Port Rudyfurt, Wyoming
Class X, 2012

Skills

windows and Linux

HRMS

Team Organizer

Handling customers & Clients

MS Office

1811c76e-1284-4add-8d1f-d1c9d16c5b40

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Trustworthy, dependable, responsible  Assistant with 20 years of experience providing ongoing support to top level management .  Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies.  Well-organized with in-depth technical knowledge and keen attention to detail.

Employment history

Sep. 2014 – Present
Port Lennieshire, Washington
Human Resource Director, Kunde-O’Keefe

Responsible for all aspects of Human Resources including but not limited to direct supervision of all receptionists.  Hiring all staff for the building as well as state mandatory background checks and references.  Maintain all employee files and renew licenses when appropriate.  Process payroll a and communicate with employees regarding any  payroll or job specific concerns.  Track attendance and write ups when appropriate,  Oversee Workers Compensation and report to OSHA.  Schedule staff meetings and report on them to the Administrator.  Prepare expense reports.  Oversee the schedule to ensure proper staffing for the facility. Type, format, proofread, and edit correspondence and other documents, from notes. Prepare meeting agendas, attend meetings, and record and transcribe minutes.  Train staff members to perform work activities, such as using computer applications.  IT Liason to troubleshoot problems involving office equipment, such as computer software.  Work in other departments as needed when short staffed.  Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.  Train or instruct employees in job duties or company policies or arrange for training to be provided.  Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.

Dec. 2007 – Jun. 2008
Pacochaville, West Virginia
Administrative Assistant, Swaniawski, Bashirian and Flatley

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.  Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced. Create, maintain, and enter information into databases.  Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. Maintain scheduling and event calendars. Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.  Arrange conference, meeting, or travel reservations for office personnel.   Open, read, route, and distribute incoming mail or other materials and answer routine letters.  Train and assist staff with computer usage.

Nov. 2003 – Aug. 2005
East Eileen, Arkansas
Executive Assistant, Fay-Waters

Manage and maintain executives’ schedules. Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software. Answer phone calls and direct calls to appropriate parties or take messages. Process payroll information. Attend meetings to record minutes. Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work. File and retrieve corporate documents, records, and reports. Make travel arrangements for executives. Open, sort, and distribute incoming correspondence, including faxes and email. Provide clerical support to other departments.

Education

Bachelor of Science

  • Western Little College – Goyettehaven, Ohio

Skills

Project Management
Experienced

Human Resources
Expert

MS Office
Expert

aaa14b3d-5c4a-42c1-9531-d2583cc925a1

Andrew Smith

Professional Summary

Results-driven, senior-level professional equipped with an MBA and 16+ years of verifiable success managing human resource & recruitment functions for top-level, global organizations.  Skilled in Human Resources, Employee Engagement, Leadership , Operational Excellence & Team Management
Strong ability to work cross-collaboratively with top executives; managing both HR & Operations with domain knowledge of ISP, Telecom, Digital Media / Marketing & Motor Insurance. 

Education

Southern California Academy, Myleshaven, North Dakota
MBA, Service Excellence, May. 2016

Employment history

HR Manager, Gutkowski, Nitzsche and Dooley. Craigside, Idaho
May. 2018 – Present
Job Profile:
  • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  • Interpret and explain human resources policies, procedures, laws, standards, or regulations.
  • Hire employees and process hiring-related paperwork.
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
  • Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
  • Schedule or conduct new employee orientations.
  • Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
  • Confer with management to develop or implement personnel policies or procedures.
  • Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.
  • Conduct reference or background checks on job applicants.
  • Develop or implement recruiting strategies to meet current or anticipated staffing needs.
  • Analyze employment-related data and prepare required reports.
  • Advise management on organizing, preparing, or implementing recruiting or retention programs.
  • Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs.
HR Specialist

  • Process paperwork for new employees and enter employee information into the payroll system.
  • Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
  • Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.
  • Keep track of leave time, such as vacation, personal, and sick leave, for employees.
  • Compile employee time, production, and payroll data from time sheets and other records.
  • Compile statistical reports, statements, and summaries related to pay and benefits accounts, and submit them to appropriate departments.
  • Conduct verification of employment.
HR Coordinators

  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Negotiate bargaining agreements and help interpret labor contracts.
  • Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
  • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
  • Identify staff vacancies and recruit, interview and select applicants.
  • Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
  • Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization’s personnel policies and practices.
  • Prepare and follow budgets for personnel operations.
  • Conduct exit interviews to identify reasons for employee termination.
  • Contract with vendors to provide employee services, such as food service, transportation, or relocation service.

Team Operation Manager, Lemke-Mitchell. Altagraciaberg, Hawaii
Jan. 2016 – Jan. 2017
Job Profile:
  • Leading a team of 6 Team leaders & 3 Knowledge Coaches for a leading Australian Telecommunication team
  • Responsible to coordinate with onshore clients via. Conference calls and e-mails regarding projects/queries
  • Large Data handling capability along with logical thinking and business/product understanding
  • Ensuring teams compliance with the call quality standards Devise strategies to minimize attrition and absenteeism
  • Organize weekly team meetings to update the associates /TE’s/PL’s on any process Changes, quality issues and team SLA and KPI’s
  • Update self regularly on the process changes, process manuals 
  • Strict adherence to Operation SOP

Assistant Manager, Monahan-Schulist. Elwoodview, Michigan
Nov. 2013 – Nov. 2014
Job Profile:
  • Led a team of 6 Team leaders for a leading UK Telecom & Motor Insurance Team in Bangalore (Voice & Back office)
  • Prioritizing and assigning work to TE’s/PL’s and initiating corrective measures to resolve day- to-day work related problems including  scheduling  or  adjusting  overtime  requirements, break managements as necessary
  • Responsible for DAT management of all LOB’s
  • Responsible for driving increased productivity through improved operational efficiencies to achieve best in class customer satisfaction
  • Identify training needs & conduct regular training sessions
  • Maintaining harmony among employees and resolving grievances
  • Working in collaboration and assisting subordinates in performing duties

Process Leader, Emmerich, Wisozk and Baumbach. Port Margoshire, Louisiana
Nov. 2003 – Dec. 2004
Job Profile:
  • Offered End-to-End Technical Solutions for a US based In bound Voice ISP process 
  • Strategized quality initiatives across the team to drive client CPM’s.
  • Trained and Certified for LTAW Leadership(Leading the AOL way)

Customer Service Professional, Weissnat Inc. Port Janina, Delaware
Jun. 2002 – Nov. 2002
Job Profile:

  • Handling technical and Billing Queries for a web based process..

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Implement Key Policies & Strategies in Recruitment & Training








People & Project Management








Transition & Transformation








Improving Quality standards








Administrative & Facility Management








Six Sigma & Implementing Lean Principles








SLA Management








Forecasting & Resource Management








Compensation & Benefits








37afd601-0c0c-426f-8d9d-9ff098b1bae3

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Innovative, forward-thinking Human Resources Executive with over 5 years of experience in the areas of performance management, benefits, administration, hiring,  and compensation, maintenance,counselling.  Success developing and executing new hire orientations, maintaining employee databases and human resource information systems, and investigating employee grievances and providing appropriate resolutions.  Dedicated and motivated to join a reputable, growth-oriented company as a human resources Position
Trustworthy, dependable, responsible Personal Assistant with 5 years of experience.  Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies.  Well-organized with in-depth technical knowledge and keen attention to detail.

Employment history

May. 2017 – Aug. 2017
North Chanelview, Hawaii
HR Executive, Jast-Rutherford

Conducting Recruitments, Attendance of the Employees,University Payroll System, Leave Data, Training and Promotions of employees.
Handle issues of employee (salary ,leave)
  • Prepare or review specifications or orders for the purchase of safety equipment, ensuring that proper features are present and that items conform to health and safety standards.
  • Use computers for various applications, such as database management or word processing.

Mar. 2016 – Apr. 2016
Lake Pedro, Hawaii
HR Executive, Swaniawski-VonRueden

  • Observe students to determine qualifications, limitations, abilities, interests, and other individual characteristics.
  • Prepare objectives and outlines for courses of study, following curriculum guidelines or requirements of states and schools
  • Prepare students for further education by encouraging them to explore learning opportunities and to persevere with challenging tasks.
  • Initiate, facilitate, and moderate classroom discussions.
  • Maintain regularly scheduled office hours to advise and assist students.
  • Arrange Guest lecture programme to improve student’s knowledge.
  • Orgnizes accomodation for out sider’s Team Visit.
  • Take Care of the college’s maintenance and need. 

Dec. 2013 – Jul. 2014
South Kia, Michigan
Academic Co-ordinator, Labadie-Schmeler

  • Confer with parents and staff to discuss educational activities, policies, and student behavioral or learning problems.
  • Collaborate with teachers to develop and maintain curriculum standards, develop mission statements, and set performance goals and objectives. 
  • Recruit, hire, train, and evaluate primary and supplemental staff.
  • Counsel and provide guidance to students regarding personal, academic, vocational, or behavioral issues.
  • Recommend personnel actions related to programs and services.

Education

Mar. 2013
PGDBA: Human Resource

  • South Pfeffer – New Jerica, Washington

Jun. 2012
B.ed: Education

  • Northern Bahringer – Townetown, Nebraska

Nov. 2007
PGDCA: Computer Education

  • North Wisoky – Lake Maraside, Colorado

Nov. 2007
Master of Arts: English

  • Nolan Academy – Majorberg, Massachusetts

Dec. 2005
Bachelor of Arts: Arts

  • Eastern South Carolina Academy – South Ruthton, Michigan

Jun. 2004
NCC '' C " Certificate: Defence

  • Eastern Arizona Institute – Richardport, Georgia

Skills

Dance
Experienced

Yoga
Experienced

College Software Content Maintenance
Experienced

College Management Software
Experienced

f00fae14-2972-4505-ac60-ed422c891d45

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

A sociable, well-presented professional, who puts in a lot of effort in developing a long-term relationship with clients. Highly adaptable, equipped with strong interpersonal skills, qualifications, and a mature approach to developing a win-win relationship. An articulate and self-motivated individual, with many years of experience working in a busy environment. Brings proficiency in interpersonal communications, and time management. High level of attention to detail, results-focused, dedicated to career and business success. 

Employment history

Payroll Officer, Rippin and Sons. West Tad, Indiana
Apr. 2019 – Present
  • Accounts Receivable/ Accounts Payable
  • Bank reconciliations 
  • GST & BAS requirements 
  • Weekly, monthly, or quarterly accounts management 
  • Profit & loss statements 
  • Debt management 
  • Payroll, PAYG, & superannuation 
  • Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
  • Process paperwork for new employees and enter employee information into the payroll system.
  • Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
  • Compute wages and deductions, and enter data into computers.
  • Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.
  • Process and issue employee paychecks and statements of earnings and deductions.
  • Keep track of leave time, such as vacation, personal, and sick leave, for employees.
  • Compile employee time, production, and payroll data from time sheets and other records.
  • Complete time sheets showing employees’ arrival and departure times.
  • Prepare and balance period-end reports, and reconcile issued payrolls to bank statements.
  • Provide information to employees and managers on payroll matters, tax issues, benefit plans, and collective agreement provisions.
  • Keep informed about changes in tax and deduction laws that apply to the payroll process.

Business Development Manager, Greenfelder-O'Conner. Lake Sierra, Hawaii
Apr. 2016 – May. 2017
  • Developed new business opportunities.
  • Negotiated prices, terms of sales and service agreements.
  • Uncovered and qualified prospects and project opportunities in targeted markets. 
  • Strategised with team to prospect and qualify potential customers.
  • Pursued all website inquiries to increase potential customer base.
  • Executed calling campaigns targeting direct end-user prospective clients. 
  • Networked and interacted with local council to optimise industry connection.
  • Enhanced marketing exposure through effective website content management and direct correspondence with potential clients. 
  • Quoted prices, credit terms and other bid specifications.
  • Maximized revenues in several programs by implementing creative sales training techniques. 
  • Evaluated market trends and recommended marketing budget allocations. Examined marketing material with the consumer perspective in mind to increase sales and expand key client base.
  • Fostered and facilitated relationships with product distribution channels to increase product sales. 
  • Created alternative business plans to improve customer relationships.
  • Evaluated current service needs and product satisfaction levels with established customers. Identified investment opportunities, threats and challenges to accurately forecast the company budget. 

Residential Property Manager, Pouros LLC. Barrowsland, Nevada
Oct. 2014 – Mar. 2015
  • Coordinated with contractors on maintenance and upkeep.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant. Communicate with tenants to achieve satisfaction with building and services.
  • Maintained original leases and renewals for the management office. 
  • Handled disciplinary actions, performance appraisals and terminations.
  • Scheduled contractors for maintenance issues.
  • Communicated with the landlord regarding building and tenant issues.
  • Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Evaluated and recommended changes in rental pricing strategies.
  • Maintained a sufficient Number of units so that they were market-ready at all times. Communicated effectively with owners, residents and on-site associates.
  • Verified that all customer complaints were handled promptly and appropriately.
  • Carefully screened applicants for tenancy.
  • Introduced and monitored effective lease renewal programs. 
  • Completed final move-out walk-throughs for tenants. 
  • Maintained the constant balance of property petty cash account.

Office Manager/ Service Manager, Grady-Kihn. New Walton, Rhode Island
Jan. 2007 – Jan. 2012
  • Recruited, hired, trained and administrative office staff.
  • Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve the overall effectiveness of office personnel and activities.
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled follow-up.
  • Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking.
  • Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate management instruction.
  • Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
  • Corresponded with clients through email, telephone, or postal mail.
  • Oversaw inventory and office supply purchases.
  • Processed accounts receivable and accounts payable.
  • Liaised with vendors to order and maintain the inventory of office supplies.
  • Managed hundreds of accounts receivable accounts working directly with the Director.
  • Performed accounts receivable duties including invoicing, discrepancies and reconciliations. 
  • Personal Assistant to Director of company 

Property Manager, Runolfsdottir-Conn. Jakubowskiland, Idaho
Oct. 2003 – Feb. 2004
  • Completed final move-out walk-throughs for tenants.
  • Introduced and monitored effective lease renewal programs.
  • Carefully screened applicants for tenancy.
  • Analysed and evaluated monthly and quarterly financial statements.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans. 
  • Verified that all customer complaints were handled promptly and appropriately. 
  • Maximised rental income while minimising expenses through effective planning and control.  
  • Communicated effectively with owners, residents and on-site associates.
  • Maintained a sufficient Number of units so that they were market-ready at all times. 
  • Followed up on delinquent tenants and coordinated collection procedures. 
  • Evaluated and recommended changes in rental pricing strategies.
  • Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Communicated with landlord regarding building and tenant issues.
  • Developed, reviewed and submitted property operating and capital budgets.
  • Maintained original leases and renewals for the management office.
  • Maintained current contract files as prescribed by company contract policies and procedures. 

Property Officer (Contract), Huels and Sons. North Martyborough, Oklahoma
Sep. 1998 – Jun. 1999
  • Introduced and monitored effective lease renewal programs.
  • Completed final move-out walk-throughs for tenants.
  • Carefully screened applicants for tenancy.
  • Verified that all customer complaints were handled promptly and appropriately.
  • Maintained a sufficient Number of units so that they were market-ready at all times.
  • Followed up on delinquent tenants and coordinated collection procedures.
  •  Monitored the timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  •  Communicated with landlord regarding building and tenant issues.
  •  Scheduled contractors for maintenance issues.
  •  Maintained original leases and renewals for the management office.
  •  Delivered emergency on-call service for any tenant issues.

Education

Friesen College, Lake Lucilleburgh, Maryland
Accounting & Marketing, Bachelor of Business, 2017

Eastern Heidenreich College, Nevilleside, Minnesota
Dip. of Marketing, 2013

The Larson Institute, New Jolandatown, Indiana
Cert IV Bookkeeping, Accounting, 2012

Hickle Institute, North Luis, Colorado
Dip. of Property (Real Estate), Property Real Estate, 2010

Skills

Payroll and budgeting (Xero & MYOB)

Payroll including Timesheet/Pay run/Super/PaygTax/payroll reports

Accounting

MS Office

Credit and collections

Strong Communication/ Inter-personal skills

End of the Period Processes

Account reconciliation

Accounts receivables/ Accounts payable

BAS preparation

98a0b0eb-cc5b-426d-b459-630a8d9536ac

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Candidate with Business Administration degree and 6+ years in manufacturing industry seeks a position as benefits coordinator. Focused, organized, adaptable/flexible and empathetic self-starter with practical experience.

Proactive, friendly HR specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with good communication skills and ability to build and cultivate relationships in all levels. Actively seeking a HR position role where I can utilize my education and experience to add immediate value to an organization.

Employment history

HR Generalist, Senger-Gislason. North Vince, California
Mar. 2020 – Present
– Coordinate meetings with HR managers in 2 divisions (8 managers) and HR director. 
-Salary hirihng positions
-KPI’s administration (turnover, abseenteeism, labor demands)
-Estatistic information administration
-Weekly executive presentations for staff
-Monthly reports (analisis and preparation)
-Estrategic analisis of HR department
-Lawsuits administration in coordination with lawyer
-Benefits review of new suppliers
-Expensives analisis of personal transportation 
-Savings projects analisis 

Payroll Specialist, Kirlin, Wilderman and Stamm. Tanikaview, Washington
Oct. 2017 – Nov. 2017
-HR system administration and time attendance in Prisma system
-feed system with all changes (hires, terminations, salaries changes, vcactions, permitts, all movents in relation with pre-payroll)
-Personal files administration
-Contract for new hires.
-Management and cotrol of changes in IDSE (IMSS plataform)
-Support in budget departament
-Management of purshasing requision in JD Edwars System 
-Administrate expensives medical for salary people, life insurance and cars insurance. 
-Saving funds administration 
-Support in sales of ladders for employees
-Support in personal evaluations for salary and indirect people in Halogen system 
-Elaborate differents reports and presentation for HR Director. 

Assistant administrative, Brakus-Raynor. Grahambury, Oregon
Mar. 2012 – Jul. 2012
-Facturation funtions
-Materials purshasing 
-Customer services 
-Facturation collection

Assistant administrative, Bechtelar-Yundt. Binschester, Arkansas
Jun. 2011 – Oct. 2011
-Customer services to students in master programs 
-Support in control area (files and documentation)
-Graduate tracking
-Support to students and teachers in Moodle Plataform
-Register and delete  students/teachers in plataform, chats online, workbooks, etc. 
– Subjects register in plataform
-Titulation process for graduate people

Education

Eastern Illinois University, Bartellberg, Nebraska
MBA, Master in Administration in HR, Sep. 2019

North Erdman, West Damienshire, Kansas
Bachelor of Science, Administration, Oct. 2010

Skills

Moodle Platafom
Experienced

IDSE System
Experienced

Halogen System
Experienced

Tress system
Skillful

PRISMA System
Expert

Microsoft excel
Experienced

Microsoft word
Experienced

Power point
Experienced

35be4372-7b33-49f6-91b2-42ded2b9790e

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Experienced human resources professional seeking an opportunity to advance my career within a growing, employee-focused organization.  Advanced technical skills, adept at using Human Resources Management Systems (HRMS), Human Resources Information Systems (HRIS), Human Capital Management (HCM) databases.  expense and payroll management, payroll management and time tracking, project management, and analytics.

Employment history

HR ASSISTANT, Rath Group. Schmidtfurt, Montana
Dec. 2017 – Present
  • Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.

ADMINISTRATOR, Williamson-Mitchell. Quitzonchester, Iowa
Feb. 2016 – Mar. 2016
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Process payroll information.

Education

North Kassulke, East Cheyenne, Oklahoma
MCOM, FINANCE, Present

Southern Schaefer University, Lake Krissy, Mississippi
MBA, Nov. 2018

Bechtelar University, Schowalterhaven, Ohio
BBA, MANAGEMENT, Oct. 2014

Additional information

Languages

ENGLISH

MALAYALAM

HINDI

TELUNGU

TAMIL

Skills

EMPLOYEE MANAGEMENT

DIGITAL MARKETING

MS OFFICE

SPSS

COMPUTER HARDWARE NETWORKING

79ea500d-2482-4c99-98dc-245183362421

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Innovative, forward-thinking Human Resources Individual with over 5 years of experience in the areas of Recruitment, benefits administration, hiring, employment law, and compensation and Onboarding.  Success developing and executing new hire orientations, maintaining employee databases and human resource information systems, and investigating employee grievances and providing appropriate resolutions.  Dedicated and motivated to join a reputable, growth-oriented company as a Senior human resources Individual

Employment history

Staffing Consultant, Boehm Inc. Caseybury, Hawaii
Oct. 2015 – Present
  • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  • Interpret and explain human resources policies, procedures, laws, standards, or regulations.
  • Hire employees and process hiring-related paperwork.
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
  • Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
  • Schedule or conduct new employee orientations.
  • Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
  • Review employment applications and job orders to match applicants with job requirements.
  • Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.
  • Contact job applicants to inform them of the status of their applications.
  • Develop or implement recruiting strategies to meet current or anticipated staffing needs.
  • Analyze employment-related data and prepare required reports.
  • Advise management on organizing, preparing, or implementing recruiting or retention programs.
  • Evaluate recruitment or selection criteria to ensure conformance to professional, statistical, or testing standards, recommending revisions, as needed.
  • Review and evaluate applicant qualifications or eligibility for specified licensing, according to established guidelines and designated licensing codes.
  • Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs.

Non IT Recruiter, Tromp and Sons. Abdulport, Arkansas
Apr. 2013 – Sep. 2013
  • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  • Hire employees and process hiring-related paperwork.
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
  • Review employment applications and job orders to match applicants with job requirements.
  • Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
  • Contact job applicants to inform them of the status of their applications.
  • Interview job applicants to obtain information on work history, training, education, or job skills.
  • Evaluate recruitment or selection criteria to ensure conformance to professional, statistical, or testing standards, recommending revisions, as needed.
  • Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs.

Education

Gleason College, Port Wendi, Massachusetts
B.Com, Commerce, Oct. 2011

Mante Academy, Lesleytown, North Dakota
PUC, Commerce, Nov. 2008

Northern Gottlieb, Millicentview, Maryland
SSLC, May. 2006

Skills

Human Resources

Recruitment

Onboarding/Induction

47f1cce4-a6a3-4ce0-b59b-68aa465a07b1

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

  • Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
  • Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Customer Service Agent, Schoen Group. Jacobsonberg, Illinois
May. 2018 – Present
  • Outbound Contact Centre
  • Customer Services (telephonically)
  • Provide General Information to customers
  • Emailing of Statements of Accounts
  • Logging of complaints for Case follow ups
  • Refunds and escalating of queries
  • Managing customer complaints
  • Handling inquiries from customers who wish to cancel their accounts
  • Provide feedback to customers
  • Answer Inbound calls and assist customers with inquiries
  • Meet walk in customers who wish to be assisted with their Accounts
  • Troubleshooting on Appliances
  • Technical support given to customers In/outbound Call Centre 
  • Acting Team Leader Manage a team of 10 Call Centre consultants in the absence and presents of my team manager. 
  • Monitoring Individual performance, couching.
  • Book technical service calls for technicians in South Africa and neighbouring countries.
  • Handle escalations and emails from stores, customers and call centre agents. (Customer complain).
  • Manage and distribute technical jobs to technicians in South Africa and neighbouring countries. 
  • Reach service level set by management of 80%.

Customer Service Agent, Little, Vandervort and Spinka. Garthport, Colorado
Jul. 2013 – Feb. 2014
  • Inbound Contact Center
  • Outbound Contact Center
  • Customer Services (telephonically)
  • Provide General Information to customers
  • Emailing of Statements of Accounts
  • Logging of complaints for Case follow ups
  • Refunds and escalating of queries
  • Managing customer complaints
  • Handling inquiries from customers who wish to cancel their accounts
  • Provide feedback to customers
  • Answer Inbound calls and assist customers with inquiries
  • Meet walk in customers who wish to be assisted with their Accounts

Customer Service Agent, McClure-Kshlerin. Cormierton, Wisconsin
Feb. 2010 – Apr. 2011
  • Inbound Contact Centre
  • Outbound Contact Centre
  • Collections
  • Customer Services (telephonically)
  • Income Tax and Practitioners
  • Efiling
  • PAYE, SDL, VAT, UIF
  • Provide General Information to individuals and Companies
  • Emailing of Statements of Accounts
  • Faxing of Proof of registrations
  • Creating cases for Case follow ups
  • Refunds and escalating of queries
  • Posting of Forms electronically
  • Updating of Personal information for taxpayers
  • Easy file for employers
  • Transfer duty declarations

Education

West Weber University, West Rex, Kentucky
High School Diploma, Marketing, Present

Eastern Farrell, Elnashire, Washington
High School Diploma, Business, Mar. 2009

Southern Hagenes, West Markusstad, Florida
High School Diploma, Business, Oct. 2007

Northern Rosenbaum Institute, New Danica, Oklahoma
High School Diploma, Matric, Sep. 2006

Skills

Clear communication

Problem-solving

Empathy

18f71767-30d5-4b39-8994-a9e9e44dd378

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

 5 years of Human Resource experience with progressive experience managing employee benefits & compliance, employee hiring & onboarding, performance management processes, licensure tracking and HR records. Dependable and organized team player with the ability to communicate effectively and efficiently. Skilled at building relationships with employees across all levels of an organization.  Additionally, 6+ years of report writing and content writing experience with knowledge of research protocols and research process 

Employment history

HR officer, Corwin, Lang and Bruen. East Lucasborough, Illinois
Dec. 2019 – Present
 
  • Supported Teachers in improving operations and resolving issues to deliver top-notch Education and environment to students.
  • Developed new process for employee evaluation which resulted in marked performance improvements.
  • Researched and updated all required materials needed for school and partners.
  • Obtained documents, clearances, certificates and approvals from local, state and federal departments.
  • Managed team of employees, overseeing the hiring, training, and professional growth of employees.
  • Facilitated the inter-classroom observations and long-term development of creative teaching and learning at a structural and systemic level, using different resources
  • Supported the work of the Head in developing an HR strategic plan with mid and long term objectives and orked on academic boards to improve learning conditions.
  • Facilitated and monitoring the Whole School requirement and run performance management, appraisals and recommendations for promotions.

HR officer, Gutkowski and Sons. Port Merrill, Oklahoma
Aug. 2017 – Oct. 2017
 
·         Analyzed departmental documents for appropriate distribution and filing. 

·         Prepared leadership programs for teachers. 

·         Successfully build rapport with students and was able to listen to students’ concerns about academic, emotional or social problems. 

·         Helped students process their problems and how to deal with them. 

·         Mediated conflict between students and teachers. 

·         Brought improvement in learning conditions for students. 

·         Delivered an exceptional level of service to each customer by listening to concerns and answering questions. 

·         Organize recruitment and training for the teachers. 

·         Successfully conduct performance management at the end of session. 

 

HR Assistant, Waters-Schaden. Breitenberghaven, Nevada
Apr. 2014 – May. 2014
 
·   Helped HR manager in recruiting, training and developing staff 

·   Coordinated training and handled logistics and administrative tasks. 

·   Keep check on pensions and benefits administration 

·   Looked after the health, safety and welfare policies of all employees. 

·   Monitored staff performance and attendance according to policies. 

·   Advised line managers and other employees on employment law and the employer’s own employment policies and procedures. 

Successful negotiations on salaries, contracts, working conditions or redundancy packages with staff and representatives. 

Education

Western Schmitt, West Cristobalville, Georgia
Master of Science, Project Management, Nov. 2018

Southern Runolfsdottir University, East Clevelandland, New Hampshire
Bachelor of Science, Bachelors in Behavioral Sciences, Oct. 2013

Skills

compensation administration
Expert

employee relation
Expert

Interpersonal Communication skills
Expert

Microsoft office
Expert

Personal record maintenance
Expert

Training and Development
Expert

Hiring and Retention
Experienced

a5546ca4-4df6-4736-989c-ab474208d6eb

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Analytical, results-driven recent graduate, eager to utilize skills and knowledge gained through education and experience to assist organizations in developing and executing marketing strategies to drive business growth.  Exceptional communication skills and a strong ability to lead teams through demanding situations.

Employment history

Management Trainee, Jacobson-Watsica. Prohaskachester, Mississippi
Apr. 2020 – Present
  • To Negotiate on rate contracts, Pricing, with potential customers vendors and distributors to manage product distribution,
  • To participate in tenders for state sugar corporation for sugar shafts tenders, to bid price and to fix rate contracts.
  • To develop a proper sales process from RFQ`s till end product shipment. 
  • To resolve the issue regarding product material that is provided by the customer and to provide a solution with the best material alternative.  

Sales Intern, Rogahn and Sons. O'Harafort, Virginia
Mar. 2018 – Apr. 2018
  • Market potential survey for Thermax products to Dairy, Rice, Plywood, Edible Oils, and Process Industries.
  • To find gray areas for Thermax products. 
  • To identify the problems of the potential client and to provide solutions to their manufacturing process. 
  • Explain and present the technicalities of the products how the product will help out to process to be more efficient.
  • Prepare reports of findings, illustrating data graphically and translating complex findings into written text and graphical formate.
  • Seek and provide information to help Thermax determine their position in the marketplace.
  • Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.

Education

Schamberger Institute, South Brennafort, Nebraska
MBA, Marketing, May. 2019

West Stokes Academy, Schoenshire, New Hampshire
Bachelors of Engineering, Mechanical Engineering, Dec. 2015

Skills

Negotiations
Experienced

Business Development
Experienced

Product Costing
Experienced

Technical Product sales
Experienced

Additional information

e2b40229-a4c9-48e7-8fcc-dfd8d55ccd59

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Hands-on, successful Software Engineer with decades of verifiable success leading teams in delivering appropriate technology solutions for desktop and mobile products.  Comprehensive knowledge of platform development, enterprise architecture, agile methodologies, cloud services, and web-based applications.  Innovative change agent with a unique mix of high-level technology direction and deep technical expertise.

Employment history

Customer Relationship Officer, Hoeger, Pacocha and Price. Ezequielberg, Wyoming
Nov. 2015 – Apr. 2017
Worked at HGS as a Customer Support Executive
Job Responsibility:
  • To handle inbound and outbound calls of customers relating to internet and landline connection problems.
  • To help customers to choose from different internet and landline plans.
  • Provide solutions to the customer for technical problems through phone calls.
  • To sale new plans and schemes introduced by the company for the customers.
  • To raise tickets for the customers for the technical team to visit the customer premises.
  • Customer Retention in case the customer is unsatisfied with the service provided.
  • If unable to resolve the problems then forwarding mails to escalation team.
 

Digital Marketing Assisstant, Huels LLC. New Janean, Kentucky
Oct. 2013 – May. 2014
Worked at PMSL TECHNOLOGY as Digital Marketing Assisstant
Job Responsibility
  • On page and Off Page Optimization.
  •  Work with editorial and marketing teams to drive SEO in content creation and content programming .
  • keyword searching.
  •  Research and analyze competitor advertising links.
  •  Develop and implement link building strategy.
  •  Work with the development team to ensure SEO best practices are properly  implemented on newly developed code.
  •  Track, report, and analyze website analytics and PPC initiatives and campaigns. 

     

Education

North Wisozk College, Lake Velma, Oklahoma
PGDCA, Computer Applications, Apr. 2019

West Kansas Institute, South Kasey, Pennsylvania
BTech, Computer Science Engg, Jun. 2012

Eastern Romaguera University, Carterton, Illinois
+2 Sc, Science stream, Sep. 2007

Bogan Academy, Karolhaven, Colorado
10th, SSC, Jun. 2005

Personal Details

My Strengths

Languages

English

Hindi

Odiya

Skills

MS Office,Tally ERP 9, Page Maker,Corel Draw

Sql Server 2012, Windows NT

HTML,CSS,Java Script

C, C++,ASP.Net,C#

7730c717-0fdd-46ba-a6c8-5a54e12055ab

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Experienced human resources professional seeking an opportunity to advance my career within a growing, employee-focused organization.  

Human resources executive and expert recruiter offering over more than 1 year of experience assisting organizations in increasing performance and achieving operational goals.  Strong intrapersonal and communication skills, expert in conducting negotiations, and ability to interact with employees of all levels.

Employment history

Recruitment Officer, Murphy, Bayer and Reilly. Jakeborough, Mississippi
May. 2020 – Present
  • Contact job applicants to inform them of the status of their applications.
  • Interview job applicants to obtain information on work history, training, education, or job skills.
  • Review employment applications and job orders to match applicants with job requirements.
  • Conduct reference or background checks on job applicants.
  • Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.
  • Hire employees and process hiring-related paperwork.
  • Schedule or conduct new employee orientations.
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.

HR Generalist (Recruitment Section), Nikolaus Inc. South Lynwood, Connecticut
Feb. 2017 – Aug. 2017
  • Hire employees and process hiring-related paperwork.
  • Collect information about individuals or clients, using interviews, case histories, and other assessment methods.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Collect information and make judgments through background checking, interviews, and the review of documents.
  • Coordinate aspects of services, including supply monitoring of manpower counts and manpower vacancies.
  • Checking evaluation work of staff to ensure that programs are of appropriate quality and that resources are used effectively.
  • Schedule or conduct new employee orientations.
  • Answering email concerns.
  • Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.
  • Interview job applicants to obtain information on work history, training, education, or job skills.

Student Assistant, Nienow and Sons. Koelpinfurt, South Dakota
Dec. 2012 – May. 2015
  • Assigned at Front Desk of the Hospital (Lobby Attendant)
  • Assigned at College of Business Office as Secretary of the professors.
  • Assigned at Human Resource Department of the School
  • Assigned at Library Department (School & Hospital Library)

Education

The Jacobs, Kuhicside, Nebraska

Skills

Hard Working

Time Management

Computer Literate

deba22c2-0900-4d84-a0d5-973013b5d98c

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

I am a trained and experienced travel professional. I have a Galileo certificate with experience in making flight, accomodation and car rental bookings. With a total of 15 years in both corporate travel  and Airline experience. With an additional experience in international travel having been on tour in Germany for 3 months and additional 3 months in the United States of America. My last international travel  was in Guangzhou, China.

My group travel experience started in my teen years after completing matric. I was involved with a youth organisation called Youth For Christ (YFC) With YFC i travelled intensively throughout South Africa and abroad with different groups of young people from different races, cultures and countries. We were simply called YFC TEAM. Our travels were mostly co ordinated by the office however at times we would show initiative and organise our iteneraries.

Corporate groups i would be introduced to while working for South African Airlines at Cape Town International Airport. Here we dealt mostly with  groups travelling from foreign countries on leisure and sports teams. We had to be strategic and co ordinate with the group leader to avoid confusion and to assure a smooth, quick, effecient and hussle free experience during check in for every individual in the group. 

Employment history

Mar. 2017 – May. 2017
South Louismouth, Tennessee
Customer Service Agent, Swift LLC

Checking in passengers 
Managing travelling groups
Verifying travel documents
Issuing boarding passes
Checking in luggage
Boarding passengers
Assisting special needs passengers
Workshop Facilitator Trainee
Power point presentations
Employee Representative
Attending labour meetings with management
Attending recruitment processes (Shortlisting and interviews)

Apr. 2008 – Sep. 2008
Lake Salvatore, South Carolina
Corporate Travel Consultant, Pfannerstill LLC

Making travel bookings for corporate clients
Booking flight
Arranging hotel accomodation
Reserving Cars with car rentals
Issuing of flight tickets
Liasing with corporate travel makers
Doing site inspections
Filing and administration 

Sep. 2006 – Nov. 2006
Kiehnchester, Wisconsin
Trainee Consultant, Conn Group

Assisting travel consultants and accounts department
Filing
 Faxing 
Photo copying
 Emailing iteneraries
Buying office stock
Doing quotes on low cost Airlines
 

Jan. 2006 – Feb. 2006
East Toya, Nevada
Cultural Representative, Carter and Sons

Working at Disney’s Animal Kingdom Lodge
Greeting Guests at arrival
Hosting guests
Power point presentations on South Africa
Educating guests on a number african wild animals and nature reservation
Entertaining and educating kids about nature and different bird species through games
Story telling

Aug. 2004 – Sep. 2004
Lake Napoleonland, Vermont
Learneship, Roberts-Witting

Overall training
Learning about a role of a corporate travel agency
Manning the reception desk
Galileo training
Assisting consultants, accounts department and manager
Assisting at an inhouse office
Filling  

Education

Feb. 2002
Associate of Applied Science: Travel and Tourism Management

  • The Bruen College – Melvinberg, Colorado

Jun. 1995
High School Diploma: High School

  • Hahn College – Lake Latashiachester, Wyoming

Skills

Computer

Corporate and Airline Travel

Groups Management

Leadership

REFFERENCES

21700619-aee0-4780-8aa6-36b24d9f4b22

Andrew Smith

Professional Summary

Budding Business Analyst aspiring to pursue analytics in the field of marketing.Keenly interested in learning new concepts and emerging fields. Management trainee in internship at Spicer India Limited. 1 year experience as a Management Trainee at Varahi India Limited.Skilled in Data interpretation ,devising Investment Strategies, quantitative proficiency and market awareness .

Experience

Intern, Grimes Inc. Lake Loufurt, Michigan
  • Position, align, and adjust parts for proper fit and assembly.
  • Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators.

Management trainee, Rowe Group. Nerybury, Hawaii
Apr. 2017 – Jan. 2018
  • Inspect, test, and adjust completed units to ensure that units meet specifications, tolerances, and customer order requirements.
  • Plan and prepare employee work schedules.
  • Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner.

Education

The Schaden College, West Renaldo, Kentucky
MBA, Business anaylst, Present

Trantow University, North Yunghaven, Indiana
Bachelor of Science, Mechanical engineering, Feb. 2017

Balistreri University, New Vance, Texas
Intermediate school, Feb. 2013

Bashirian College, Krajcikshire, Montana
High School, Sep. 2011

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Adaptability








Work ethic








Interpersonal skills








Specific courses








Leadership








Decision making








Time mangement








3e5b055b-070f-48d6-8379-b4090480298d

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

“An enthusiastic professional individual who is seeking a new challenging career after many years of being in the hospitality industry. I am a hardworking individual who strives to achieve the best in all areas, and I am always eager to learn new skills and advance my career.  I am keen to build upon my knowledge and continue to learn within this sector. As a self-motivated individual, I am keen to follow my dream within your organization.“

Employment history

Customer Service Assistant (CSA), Lesch Inc. Lake Lutherport, Rhode Island
Jul. 2016 – Sep. 2016
  • Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
  • Inspect passenger tickets to verify information and obtain destination information.
  • Involve in checking passengers’ identification, accepting and tagging baggage and printing boarding passes for passengers as they check in. 
  • Determine special assistance needs of passengers such as small children, the elder or disabled persons.
  • Greet Passenger  boarding aircraft and direct them to assigned seats
  • Assist passengers entering or disembarking the aircraft
  • Announce flight delays and descent preparations.
  • Answer passengers’ questions about flights, aircraft, weather, travel routes and services, arrival times or schedules.
  • Prepare passenger manifest.
  • Liasion with GHA.
  • Building a positive working relationship with various airport authorities and airlines staff to ensure smooth service can be provided, along with the day to day operational activities on required basis.
  • Managing marshaling aircraft, loading/unloading and sorting freight and baggage, servicing the aircraft, assisting with pushback and towing, deicing and other duties as assigned.

CARGO AGENT, Kozey-White. Lake Maricelaview, Kentucky
Sep. 2015 – Oct. 2015
  • Estimate freight or postal rates and record shipment costs and weights.
  •  Route inbound outbound air freight shipment to their destinations.
  •  Take telephone orders from customers and arranges for pickup of freight delivery to loading platform.
  • Assemble cargo according to their destination.
  • Weight items determine cost, using rate book.
  • Itemize charges, prepare freight bills and accept payments
  • Prepare manifest to accompany shipment 
  • Notify shippers of delay in departure of shipments 
  • Track delivery progress of shipments. 

Assitance Trekking Guide, Lang-Jones. Angilatown, Nevada
Feb. 2013 – Jun. 2013
  • Plan tour itineraries, applying knowledge of travel routes and destination sites. 
  • Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.
  • Lead individuals or groups to trek site locations and describe points of interest.
  •  Verify amounts and quality of equipment prior to trekking. 
  • Give advice on sightseeing and shopping 
  • Administer first aid to injured group participants. 
  • Set up camps, and prepare meals for tour group members.
  • Sell or rent equipment, clothing, and supplies related to trekking.

General Service Department, Bailey, Robel and Bruen. South Ginoburgh, Mississippi
Mar. 2012 – Apr. 2012
  • Receiving and dispatching telex message to the related department.
  • Handling telephone calls.
  • Faxing message to different destination of Nepal Airline
  • Strong knowledge of scheduling processes
  • Filing & Recording all the information of message and airline queries

Education

North Cassin Academy, Bogisichbury, Indiana
BBHM+MITHM, International Tourism & Hotel Managnment, Present

Eastern Hilll Institute, Lake Suzannaton, Idaho
Bachelor of Travel and Tourism Managnment, Travel & Tourism Managnment, Dec. 2013

West Homenick Institute, Joyshire, Indiana
+2 (H.S.E.B), Managnment, Feb. 2010

Legros University, Adellburgh, Maine
School Leaving Certificate (S.L.C), Nov. 2008

Training

Highlights of Qualifications & Strength

Accomplishments

REFERENCES

Languages

English

Hindi

Nepali

Skills

Team Player

Communication Skill

Planning and Organizing

Problem Solving

1cb0523e-3876-4ac4-a87e-fd46fac4e910

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Administrative professional with extensive experience providing HR support to 300 plus employees of a large corporation.
Detail-oriented adept at multitasking within a fast-paced environment.  In-depth knowledge of standard office procedures, HRIS and People Soft software for managing new hires and current employees where confidentiality is a must.
Methodical, versatile and adaptable team player offering over 12 years of experience as a Human Resources Specialist, including 25 years of Receptionist/Customer Service skills. 
Provide premier customer service to all visitors and employees.  I excel in being a “people person”.
Dedicated and motivated to join a great company as a  Receptionist/Administrative Assistant or HR Assistant.

Employment history

HR Specialist, Langosh-Brakus. West Chastity, California
Nov. 2013 – Mar. 2014
  • Began with Parker as the Receptionist from October 2004 until I was promoted to the HR Specialist in September of 2006.
  • Responsible for providing a prominent level of administrative support pertaining to the function and continuous improvement of the HR Department.  Exercise independent judgement within the scope of the HR position with specific responsibilities supporting the Division HR goals and objectives.
  • Success developing and executing new hire orientations, maintaining employee databases and human resource information systems.
  • Provides support to the HR Manager in preparing and processing personnel actions, new hire orientation, benefits administration, and administrative work within the department. 
  • Provide the highest degree of confidentiality, discretion and professionalism at all times.
  • Use computers for various applications, such as database management, HRIS, and People Soft applications for employee management.
  • Work closely with payroll department processing retro pay, termination pay, vacation payout and miscellaneous payroll adjustments.
  • Provide as one of the backups to the Receptionist.  Answer telephones and give information to callers, transfer calls and greet visitors.
  • Set up and manage paper filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Responsible for all new hire paperwork, I-9 preparation, e-verify, and initiate background checks and maintain files.
  • Coordinate conferences, meetings, or special events, such as employee luncheons, quarterly business meetings, retirements, wellness activities and more for 300 plus employees on three separate shifts.   Provide all meals, refreshments, set up and clean up.
  • Serve as a link between management and employees by handling questions regarding benefits, payroll questions, job moves and escalate to HR Manager to help resolve work-related issues.
  • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives, and provide employee benefits segment during orientation.
  • Administer coordination of special projects such as the Angel Tree and Back to School program for the Salvation Army.
  • Responsible for HR Department credit card, and payables along with monthly P Card reconciliation.
  • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  • Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs.

Adm. Assistant/Receptionist, Miller-Kertzmann. Earlemouth, Washington
Apr. 2001 – Apr. 2002
  • Use computers for various applications, such as database management and correspondence.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Set up and manage paper filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Maintain scheduling and event calendars.
  • Coordinate conferences, meetings, and special events for 100 plus employees.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Prepare conference or event materials, such as flyers or invitations.

Adm. Assistant/Receptionist, Feest-Wilderman. Blandashire, Pennsylvania
Jun. 1998 – Jun. 2000
  • Prepare invoicing for customers, and in store sales.
  • Deliver local orders within 30 mile range.  Work in warehouse receiving product and organizing inventory.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Receive payments and post amounts paid to customer accounts.

Adm. Assistant, Brekke LLC. South Georgeann, Wisconsin
Nov. 1991 – Jun. 1997
  • Formulate, direct and coordinate marketing activities and policies to promote products and services for contractor in family owned business.
  • Answer telephones and give information to callers, set up appointments for contractor.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, and provide monthly record keeping of sales/payables/receivables.

Various positions throughout 8 years, Reinger, Lowe and Crona. Schultzmouth, Nevada
Feb. 1987 – Apr. 1987
  • Provided daily backup for Receptionist.  Greet visitors and receive phone calls, handle their inquiries and direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Provided as backup for creating airline tickets for in company travel department and attended Apollo Training School by United Airlines.
  • Assist Accounts Receivable department with invoicing, and administrative support in general office.

Education

Southern Missouri College, Carlinebury, Oregon
Court Reporting – 2 years

Skills

Professional Communication with all levels while maintaining the strictest confidentiality.

Multi Task and adaptable to change

Quality work and Results Driven

Knowledge/Skills and Lean Processes

Excellent Customer Service, a true "people person" & Team Player.

527dc953-447c-453b-b4df-1afdc060e63a

Andrew Smith

Professional Summary

Experienced human resources professional seeking an opportunity to advance my career within a growing, employee-focused organisation.  Over 8 years of success providing start-ups and small businesses with human resources consulting and management.  
AN expert recruiter offering wide experience assisting organisations in increasing performance and achieving operational goals.  Strong interpersonal and communication skills, expert in conducting negotiations, and ability to interact with employees of all levels.  Consistently strives for excellence while upholding policies, procedures, and regulations.

Employment history

HR Manager, Wintheiser Group. Port Columbus, Montana
Jun. 2019 – Present
  • Single – handedly hired people for Tech , Non-tech & other support verticals .
  • Taking care of core HR functions of the organisation , with main focus on performance management , employee engagement, strategic HR initiatives , operations , Manpower planning , end to end recruitment ( both IT & Non-IT), Vendor Management ,On boarding, induction , Orientation , Exits etc.
  •   Policy Formulation & Implementation .
  • Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
  • Conduct exit interviews to identify reasons for employee termination.
  •  Track key HR metrics like cost per hire , recruitment metrics &   retention rates 

HR Manager, Gleichner-Bechtelar. Lake Galeberg, Oklahoma
Jul. 2017 – Feb. 2018
  • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  • Interpret and explain human resources policies, procedures, laws, standards, or regulations.
  • Hire employees and process hiring-related paperwork.
  • Schedule or conduct new employee orientations.
  • Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
  • Provide management with information or training related to interviewing, performance appraisals, counseling techniques, or documentation of performance issues.
  • Develop or implement recruiting strategies to meet current or anticipated staffing needs.
  • Evaluate recruitment or selection criteria to ensure conformance to professional, statistical, or testing standards, recommending revisions, as needed.

Assistant Manager HR, Franecki, Daniel and Stanton. Hudsonfurt, Pennsylvania
Mar. 2013 – Jul. 2014
  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Perform difficult staffing duties, including dealing with under staffing, refereeing disputes, firing employees, and administering disciplinary procedures.
  • Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization’s personnel policies and practices.
  • Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
  • Interpret and explain human resources policies, procedures, laws, standards, or regulations.
  • Hire employees and process hiring-related paperwork.
  • Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
  • Schedule or conduct new employee orientations.
  • Confer with management to develop or implement personnel policies or procedures.
  • Conduct reference or background checks on job applicants.
  • Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
  • Develop interview techniques, rating scales, and psychological tests used to assess skills, abilities, and interests for the purpose of employee selection, placement, and promotion.
  • Identify training and development needs.
  • Facilitate organisational development and change.

Education

East Effertz, Elvistown, Maine
MBA, HR, Sep. 2011

North Arizona College, North Ozzie, Alaska
Bachelor of Science, BIOLOGY, Jan. 2008

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Organisational Development








Policy Formulation








strategic HR initiative








Performance Management








Employee Engagement








Core HR








Non Tech recruitment








Tech Recruitment








8de7bd3d-83b9-408f-b28a-b2512db414d7

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

 Experienced , Results-driven, Mid-level professional equipped with an MBA and 11+ years of verifiable success managing human resource functions for top-level, global organizations. 
human resources professional seeking an opportunity to advance my career within a growing, employee-focused organization. Adroit in the areas of talent management to include identification, recruiting, and hiring to maximize employee and organization performance in alignment with the company’s strategic objectives.  Strong ability to work cross-collaboratively with top executives; in-depth knowledge of federal and state requirements, policies, and procedures.

Employment history

HR Manager, Hoppe-Zboncak. Schulistland, Alabama
Aug. 2018 – Present
  • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  • Interpret and explain human resources policies, procedures, laws, standards, or regulations.
  • Hire employees and process hiring-related paperwork.
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
  • Schedule or conduct new employee orientations.
  • Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
  • Conduct reference or background checks on job applicants.
  • Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.
  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.

HR Manager, Becker Inc. Port Freddystad, Kentucky
Aug. 2017 – Sep. 2017
  • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  • Interpret and explain human resources policies, procedures, laws, standards, or regulations.
  • Hire employees and process hiring-related paperwork.
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
  • Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
  • Schedule or conduct new employee orientations.
  • Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
  • Confer with management to develop or implement personnel policies or procedures.
  • Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.

Manager-HR Cum Corporate Relations, Pfeffer-Schimmel. North Jaclyn, Massachusetts
Aug. 2013 – Feb. 2014
  • Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
  • Analyze training needs to develop new training programs or modify and improve existing programs.
  • Conduct or arrange for ongoing technical training and personal development classes for staff members.
  • Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
  • Conduct orientation sessions and arrange on-the-job training for new hires.
  • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  • Hire employees and process hiring-related paperwork.
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
  • Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).

Additional Responsibilities:
Prepare and deliver lectures to undergraduate or graduate students on topics such as financial accounting, principles of marketing, and operations management.

  • Maintain student attendance records, grades, and other required records.
  • Plan, evaluate, and revise curricula, course content, and course materials and methods of instruction.
  • Maintain regularly scheduled office hours to advise and assist students.

HR Officer, O'Conner, Funk and Muller. Kuvalisfurt, Louisiana
Aug. 2009 – Sep. 2009
Handled the entire gamut of the HR department of entire group.

Education

East Muller University, South Joannie, Wisconsin
Ph.D., Business Management, Present

South Spinka, North Daniel, New York
Master of Science, Biotechnology, Nov. 2014

The Kozey, Kenethburgh, Alaska
MBA, Business Management, Jan. 2011

Skills

General Administration

Recruitment

Compensation Management

Talent Acquisition

Human Resource Management

6bebaeb6-c9b0-4ee0-aad6-be04dc6e99f6

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Sales professional with 15+ years of experience in the areas of business and sales channel. Passionate, results-driven leader with a deep technical understanding and strong ability to identify, cultivate, and maintain strategic relationships with clients to achieve company-wide goals and objectives with high values.

Education

Armstrong College, Pollichberg, Montana
Finance, Oct. 2008

The Delaware University, Rosieview, Michigan
BBA, Marketing, Sep. 2005

Employment history

Bilingual customer service representative, Ferry Group. McGlynnmouth, Pennsylvania
Mar. 2019 – Present
  • Deal with a variety of customers.
  • Upsell products and services.
  • Explain and resolve complex billing issues.
  • Toggle between up to 7 different software programs, take notes and build rapport with customers at the same time.
  • Build relatuonships and retain customers.
  • Resolve customer´s issues while on the phone to completion.
  • To come with creative and innovative resolutions on customer´s issues with a possitive service orientation. 

Director´s assistant, Kulas-Hackett. Parkerstad, Florida
Oct. 2017 – Feb. 2018
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.
  • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.
  • File and retrieve corporate documents, records, and reports.

Key Account Manager, Purdy-Howe. West Nicolahaven, California
Jan. 2017 – May. 2017
  • Resolve customer complaints regarding sales and service.
  • Develop prospect lists.
  • Schedule appointments to meet with prospective customers or for customers to attend sales presentations.
  • Manage a customer portfolio with over 200 companies.
  • Sale special products valued over $5, 000 USD
  • Customers retention and open new accounts. 

Key Account Manager, Cummings, Turcotte and O'Kon. West Horacio, Montana
Jan. 2017 – Feb. 2017
  • Manage a customers portfolio of around 100 accounts, valued over $200,000 dollars.
  • Double the value of the portfolio in a year.
  • Customer relationship management of wholesale companies.
  • Help establishing forecast for sales force.
  • Visit customer in Guadalajara, Morelia, Monterrey, Cuernavaca to build rapport and enhance public relationship between companies
  • 90% attainment each month on sales goals. 

Sales Manager, Labadie-Fadel. Chestershire, California
Aug. 2015 – Sep. 2015
  • Responsible of six sales representatives in two different campus. 
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Manage enroll and promotional activities.
  • Generate sales reports.
  • 90% attainment of sales goals monthly.
  • Deliver new waves to the school services department.  

Marketing and sales manager, Brown and Sons. Peteton, Hawaii
Feb. 2009 – Sep. 2010
  • Direct the hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities.
  • Present sales and publicity reports to the board weekly.
  • Exceed sales forecast 3 year consecutively.
  • Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers. 
  • Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
  • Evaluate the financial aspects of product development, such as budgets, expenditures, research and development appropriations, or return-on-investment and profit-loss projections.
  • Develop pricing strategies, balancing firm objectives and customer satisfaction.
  • Initiate market research studies or analyze their findings.
  • Use sales forecasting or strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends.

Languages

Spanish
Native speaker

English
Fluent

Skills

Relationship-building
Experienced

Client Engagement
Experienced

Critical Thinking/Problem Solving
Experienced

Research/Information Gathering
Experienced

f48c8fa7-887f-4a9b-85ba-910e0839ce21

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Creative, dedicated, insightful professional offering  in the areas of writing, editing, and marketing strategy.  
Experience creating and writing advertisements, blog posts, social media, and web content. 
Passionate, results-driven candidate seeking a progressive role within a reputable, customer-focused digital marketing organization.

Employment history

Management Trainee, Ondricka, Kohler and Bosco. Jameberg, New Hampshire
Feb. 2020 – Present
  • Built strong customer relationships by understanding the client and their needs
  • Acted as company representative at industry meetings, conferences, and events in order to gain insights into the various luxury brands and how they can be marketed
  • Review property listings, trade journals, and relevant literature, and attend conventions, seminars, and staff and association meetings to remain knowledgeable about real estate markets.
  • Perform marketing and public relations activities.
  • Conduct client or market surveys in order to obtain information about potential customers.
  • Photograph and shoot videos for  company’s product, and also promote the videos online

Intern, Ritchie-Crona. West Lesiaburgh, Georgia
  • Determine project requirements, including scope, assembly sequences, and required methods and materials, according to blueprints, drawings, and written or verbal instructions.

Education

The Denesik, New Orvalhaven, North Dakota
Bachelor of Science, Civil Engineering, Oct. 2019

Skills

Communication

Sketch Artist

Writing

Photography

Cinematography

Online Marketing

38d0e61f-e234-4119-9ab4-448e8a24fc08

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Accomplished Placement Coordinator, who is receptive to client needs and able to coordinate employees. Excel in problem solving and conflict resolution, and encourage teamwork. Desire to build my career in Human Resources and further my education. I am currently enrolled at the University of Southern Indiana and a member of the Young Professional Alliance.

Employment history

Placement Coordinator, Abernathy Inc. Dickinsonbury, Colorado
Mar. 2020 – Present
  • Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
  • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
  • Hire employees for temporary to permanent jobs and process hiring-related paperwork.
  • Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.

Dental Assistant, Rosenbaum-Bogan. Port Waynetown, California
Sep. 2015 – Feb. 2016
  • Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures.
  • Assist dentist in management of medical or dental emergencies.
  • Scheduling appointments for patients 

Hostess, Rodriguez-Kuhlman. Jaredstad, New Mexico
Dec. 2014 – Feb. 2015
  • Greet guests and seat them at tables.
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.

Education

North California Academy, Lake Deshawnview, Colorado
Bachelor's, Management, Minor in HR, Present

Skills

Google Docs

Multitasking

Recruiting new companies for placement of employees

Interviewing new employees

Handling Pressure

c39e920d-d7c3-4fca-8bc4-781ffcf28b3d

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Recent graduate with an MBA and 7 years of experience in hotel operations including guest services, concierge, sales, and guest relations.  Responsible, disciplined leader dedicated to delivering results that contribute to the overall success of hotels and rental properties.  Actively seeking a management role within a growing hotel chain where I can utilize world-class leadership and customer service skills to make an immediate impact.

Employment history

Bilingual Customer Service Representative, Reynolds, Grimes and Brown. New Trinidad, New Jersey
Apr. 2017 – May. 2017
  • Check to ensure that appropriate changes were made to resolve customers’ problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Sales Representative, Smith, Pollich and Hammes. South Erikmouth, Massachusetts
May. 2015 – Nov. 2015
  • Sell products being promoted and keep records of sales.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
  • Suggest specific product purchases to meet customers’ needs.
  • Identify interested and qualified customers to provide them with additional information.
  • Attend training sessions or corporate planning meetings to obtain new ideas for product launches.

Night Manager, Heller-Hudson. Duncanton, Massachusetts
Oct. 2013 – Aug. 2014
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Plan, schedule or supervise the work of other employees.
  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
  • Manage and evaluated the performance of the front desk staff during night hours.

Sales Coordinator, Pagac-Kshlerin. New Vito, Pennsylvania
Aug. 2012 – Dec. 2012
  • Efficiently and accurately prepared proposals and contracts.
  • Prepared reports as needed for Sales Managers.
  • Prepared and sent out sales kits, brochures and client package as requested.
  • Answered and directed all incoming phone calls within the Sales office.
  • Maintained room list, corporate accounts and high-end clientele portfolios.
  • Secured and updated sensitive information daily.

Education

South Deckow Institute, North Ronnie, California
MBA, Management Information Systems, Jul. 2012

Northern Streich University, Port Philipport, Kentucky
BBA, Hotel Management, Jun. 2008

Skills

Sales Techniques

Bilingual

Hotel Operations

Hotel Background

Organization

d6c325e9-fd3a-46f6-b7c9-f06cfe55670e

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Innovative, forward-thinking Human Resources Generalist with over 4.8 years of experience in the areas of benefits administration, employment law, and compensation.  Success developing and executing new hire orientations, maintaining employee databases and human resource information systems, and investigating employee grievances and providing appropriate resolutions.  Dedicated and motivated to join a reputable, growth-oriented company.

Education

Aug. 2013
MBA: HR – Finance

  • Southern Gleichner University – South Latonyahaven, Vermont

May. 2008
Bachelor of Science: Computer Science

  • Lakin Academy – Kelleymouth, Ohio

Feb. 2004
Higher Secondary: Science

  • South Rogahn – Mitzieborough, Utah

Apr. 2002
High School: Science

  • Western Alaska Academy – North Francie, Tennessee

Employment history

Jan. 2019 – Present
Wallyhaven, Virginia
HR Generalist, Berge-Veum

 
  • Using SAP Client 400.
  • Preparing HR SOP guideline. Ensuring timely execution as per defined TAT.
  • Effective communication of issues across stakeholders.
  • Handling New Joinees reimbursement.
  • Handling reimbursement.
  • Working different process automation activities.
  • Preparing various employment related certificates. 
  • Confer with management to develop or implement personnel policies or procedures.
  • Process paperwork for new employees and enter employee information into the system.
  • Compile statistical reports, statements, and summaries related to pay and benefits accounts, and submit them to appropriate departments.
  • Coordinating with employees and vendors for visiting Cards across Tatamotors.
  • Handling employee HRA Exemption process.
  • Handling Double establishment benefits and higher education fee reimbursement.
  • Handling home and car loan subsidy.
  • Handling Loan process for blue collar employees.

May. 2014 – Jan. 2015
Bergstromstad, Texas
Junior Analyst, Mueller Inc

  • Compile, sort and verify the accuracy of data before it is entered.
  • Store completed documents in appropriate locations.

Languages

English
Fluent

Hindi
Native speaker

Marathi
Proficient

Skills

SAP Certified
Experienced

MS Office
Expert

Six Sigma Certified
Skillful

SAP WPB Certified
Experienced

Awards

Personal Information

b3eb6f87-bb92-47e8-8216-946786fc3d88

Andrew Smith

Professional Summary

Innovative, forward-thinking Human Resources Generalist with over 3 years of experience in the areas of recruitment, performance management, change management, and employee relations.  Success developing and executing new policies,  recruitment plans, campus drives, investigating employee grievances and providing appropriate resolutions.  Dedicated and motivated to join a reputable, growth-oriented company.

Employment history

HR Associate, Trantow Inc. Port Mirthastad, Texas
Oct. 2016 – Present
  • Skilled in handling strategic recruitment for both campus and lateral. Handle the mid level to senior level for the following teams-  Debt capital market origination and placement, advisory, retirement benefits consultancy and infrastructure consultancy. Skilled to use various recruitment portals and handle consultants.
  • Develop and implement recruiting strategies to meet current or anticipated staffing needs. Have closely worked with management on the retention programs by doing a complete recruitment to exit analysis
  • Have handled entire campus recruitment  successfully for past two years.
  • Review  of  business  metrics  for  performance  evaluation  and  driving  performance  management  for  business improvement by ensuring clear objectives,feedback and the improvement of client service through behaviors aligned with our values.
  • Identify training and development needs.
  •  Adroit at people management, maintaining healthy employee relations, and handling grievances thus creating an amicable & transparent environment.
  • Responsible for employer Branding and employee engagement  for entire Darashaw group

Employee relations HR, Schuppe, Stokes and Kovacek. South Leonel, Idaho
Jan. 2016 – Feb. 2016
  • Project lead for implementation of lean manufacturing– TL-GL(team leader group leader) concept on PAN India level. 
  •  Business HR for utility vehicle factory. Manage entire recruitment to exit process (2000 workers)
  • Central SPOC for WCQ– World class quality. Auditor for the process across all plants.
  • Manage the entire paint shop and aria line approx.  end to end from recruitment to exit
  • Address all employee relations issues, such as disciplinary actions, absenteeism, harassment allegations, work complaints, or other employee concerns.

Network Engineer, Heller LLC. Lake Blytheville, Massachusetts
Dec. 2012 – Jan. 2013
  • 34 months experience in the field of RF Optimization
  •  Experience in Antenna planning of Mobistar in Brussels, Frequency Planning and Optimization
  • Continuous Network Support for Delhi, Himachal Pradesh and UP-East for Bharti Airtel and Idea as clients

Education

The Nebraska University, Kochland, Illinois
MBA, Human resource, Jun. 2015

South Schoen, Tawannaton, Iowa
B.Tech, Electronics and communication, Oct. 2010

Stiedemann Academy, West Rosario, Missouri
12th, Science, Aug. 2005

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Communication skills








Negotiation skills








Performance management








Employee relations & Conflict management








Project management








26df27ee-6076-48cf-9d89-79db97051051

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Innovative, forward-thinking Human Resources Generalist with over 3 years of experience in the areas of performance management, benefits administration, hiring, employment law, and compensation and wage structure.  Success developing and executing new hire orientations, maintaining employee databases and human resource information systems, and investigating employee grievances and providing appropriate resolutions.  Dedicated and motivated to join a reputable, growth-oriented company as a human resources director.

Employment history

HR Executive, Hills, Hirthe and Dibbert. North Elishafort, Nevada
Feb. 2018 – Present
1.       Assist with day to day operations of the HR functions and duties
2.       Provide clerical and administrative support to Human Resources executives
3.       Compile and update employee records (hard and soft copies)
4.       Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)
5.       Coordinate HR projects (meetings, training, surveys etc.) and take minutes
6.       Deal with employee requests regarding human resources issues, rules, and regulations
7.       Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
8.       Communicate with public services when necessary
9.       Properly handle complaints and grievance procedures
10.   Coordinate communication with candidates and schedule interviews
11.   Conduct initial orientation to newly hired employees
12.   Assist our recruiters to source candidates and update our database 
13.   Familiarity with Payroll software and resume databases

HR Cum Admin, McClure, Pollich and Morar. Leighfurt, Iowa
Jul. 2015 – Aug. 2017
1.       Assist with day to day operations of the HR functions and duties
2.       Provide clerical and administrative support to Human Resources executives
3.       Compile and update employee records (hard and soft copies)
4.       Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)
5.       Coordinate HR projects (meetings, training, surveys etc.) and take minutes
6.       Deal with employee requests regarding human resources issues, rules, and regulations
7.       Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
8.       Communicate with public services when necessary
9.       Properly handle complaints and grievance procedures
10.   Coordinate communication with candidates and schedule interviews
11.   Conduct initial orientation to newly hired employees
12.   Assist our recruiters to source candidates and update our database 
13.   Familiarity with Payroll software and resume databases
14.   Submission of applications to Builders
15.   Actively follow up clients and all parties involved for outstanding information and documentation that is key to the progression of applications
16.   Managing workload effectively to ensure completion occurs within set deadline and customers are updated within expected timeframes
17.   Ensure client details are updated and maintained within main database (like 99Acres, Magic Bricks, Sulekha.com, Makkan.com Etc.)
18.   Ensuring a compliant approach to commercial activity in conjunction with the Compliance and Risk team
19.   To take responsibility for ad projects as requested by the Team Member
20.   Other ad duties as and when required by the business (Social Media)
21.   Letter drafting and other necessary communications, etc.
22.   Prepare bills & manage the cash, Manage petty cash & prepare cash vouchers
23.   Preparing daily reports – Closing Report and Stock Report

Support Sales Staff, Anderson and Sons. New Elmiramouth, Illinois
Oct. 2013 – Mar. 2014
1.       Coordinate and arrange appointments, meetings & conferences.
2.       Summarizing minutes of the meetings.
3.       Planning, organizing & managing events.
4.       Arranging & scheduling all site visit related works. 
5.       Managing all incoming & outgoing correspondence & maintaining data bases.
6.       Letter drafting and other necessary communications, etc.
7.       Managing incoming & outgoing telephone, fax & emails.
8.       Monitoring, coordinating the activities related to emails.
9.       Liaising with staff & clients.
10.   Keeping track of all due dates, pending tasks and various schedules.
11.   Following up with clients for payments & ensure smooth functioning.
12.   Maintaining all personal & professional files.
13.   Sourcing & ordering stationary & office equipment’s.
14.   Maintained the record of 99 acres, Magic Bricks & Makkan.
15.   Update records in ERP (real estate Software).
16.   Interact with clients
17.   Prepare bills & manage the cash
18.   Manage petty cash & prepare cash vouchers
19.   Preparing daily reports – Closing Report and Stock Report
 
 

inbound Telecaller & P A of General manager, Bogisich Group. South Landon, Pennsylvania
Dec. 2010 – Feb. 2011
1.       Monthly & Daily analysis the inquiry & updating the reports.
2.       Responding the incoming calls. & discussing the customer’s needs and advising with them on the most suitable vehicle, Negotiating the sales price & details of cars with the customers, call handling in response to online inquiries and other marketing activities.
3.       The generation and development of qualified leads for the sales team.
4.       Sending SMS to lost inquires.
5.       Customer relationship management by maintaining and developing new customers.
6.       Co-coordinating with team members for documentation and arranging monthly schedules & completing related paper work
7.       Working out the finance arrangement including cash payments and car loans.
8.       Daily Follow-up GDMS & Updating the reports in it.
9.       Making the report of all follows of sales in excel sheet
10.   Highlight extra products to computer such as accessories or after sales service.
11.   Responsible for daily communications including maintenance of calendar and appointments for the general manager
12.   Updating stock list placing orders for new cars from manufacturers and buying in used cars.
13.   Keeping existing and potential customers informed about new vehicles. 
14.   Training Attended on Job:
·         SSI – Sales Satisfaction Index.
·         PT _ Product Training & Communication Skills.

Education

Southern Friesen Institute, South Neilport, Massachusetts
BBA, HR, 2014

Halvorson Institute, Muellermouth, West Virginia
MBA, HR, 2013

Skills

HRMS

Organising

Papperwork

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Innovative, forward-thinking Human Resources Generalist with over 5 years of experience in the areas of performance management, benefits administration, hiring, employment law, and compensation and wage structure.  Success developing and executing new hire orientations, maintaining employee databases and human resource information systems, and investigating employee grievances and providing appropriate resolutions.  Dedicated and motivated to join a reputable, growth-oriented company as a human resources director.

Employment history

Human Resource Director, Haley LLC. Bradbury, Montana
Dec. 2019 – Present
  • Review employment applications and job orders to match applicants with job requirements.
  • Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, or employee referrals.
  • Interview job applicants to obtain information on work history, training, education, or job skills.
  • Coordinate with outside staffing agencies to secure temporary employees, based on departmental needs.
  • Hire employees and process hiring-related paperwork.
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
  • Schedule or conduct new employee orientations.
  • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  • Interpret and explain human resources policies, procedures, laws, standards, or regulations.
  • Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
  • Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
  • Conduct exit interviews and ensure that necessary employment termination paperwork is completed.

Program Manager, Mertz, O'Keefe and Yundt. West Guillermo, Pennsylvania
Feb. 2016 – Aug. 2016
  • Responsible for day to day operations of a call center environment, managing up to 7 different accounts concurrently
  • Primary contact for the FCR clients of assigned accounts
  • Hiring and terminations of colleagues, scheduling, administering training and development of employees
  • Reviewing employee’s progress & quality
  • Coordinating center team building activities
  • Coordinating community relations
  • Plan & attend weekly meetings with clients to review current trends & future planning
  • Track project KPI’s & identify key drivers
  • Create & deliver presentations on project status, planning, wins, & challenges

Store Director, Franecki LLC. North Gwenn, Florida
Sep. 2000 – May. 2009
  • Responsible for the daily operation of a $50 million multi-department store and providing disciplined leadership while setting clear expectations for sales team and team accountability
  • Budget implementation and execution
  • Implementation and follow up of all corporate policies & procedures
  • Maintaining associate and customer safety
  • Ensuring day to day standards and conditions were maintained
  • Building a strong and promotable leadership team
  • Customer & employee relations, including providing assistance with problems encountered
  • Community involvement
  • Ensuring all labor laws & practices were being followed
  • Developing meaningful and working relationships with vendors and buying staff from main office

Education

Eastern Pouros, South Leonmouth, Arkansas
Bachelor of Science, Business, Jan. 1983

Skills

Create a positive and creative work envirnonment

Recruiting and hiring of the right person for the right job

Resolving customer and employee conflicts

Staff Development

Providing a safe work environment

Ensuring all Human Resource laws and regulations are correctly implemented & followed up on

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Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Proactive Human Resource Executive with five years of progressive experience in supporting multiple professional’s activities. Strong organizational skill and an ability to manage multiple competing priorities and projects with attention to detail. Perform well with a variety of disciplines while remaining effective in a high-volume, start-up environments with demanding workloads. 

Education

South Nebraska College, VonRuedenmouth, Louisiana
Masters in Labor Law and Labor Welfare, Labor Law and Labor Welfare, Aug. 2014

Western Stamm, Donnyview, Missouri
Bachelors in Commerce, Accounts, Finance & Economics, May. 2010

North Kuphal, Groverside, Nebraska
HSC, Commerce, Dec. 2007

Southern Abernathy Academy, Port Myrl, New York
SSC, SSC, Nov. 2005

Employment history

HR Associate, Gislason, Witting and O'Kon. East Jacque, Iowa
Feb. 2018 – Present
Recruitment & Employment
  • Prepare or maintain employment records related to events such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  • Identify vacancies and release internal referrals.
  • Interpret and explain human resources policies, procedures, laws, standards, or regulations.
  • Hire employees and process hiring-related paperwork.
  • Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
  • Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
  • Schedule or conduct new employee orientations.
  • Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
  • Confer with management to develop or implement personnel policies or procedures.
  • Confer with management to develop or implement personnel policies or procedures.
  • Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.
  • Evaluate selection or testing techniques by conducting research or follow-up activities and conferring with management or supervisory personnel.
  • Schedule or administer skill, intelligence, psychological, or drug tests for current or prospective employees.
  • Advise management on organizing, preparing, or implementing recruiting or retention programs.
  • Interview job applicants to obtain information on work history, training, education, or job skills.
  • Formulate and implement training programs, applying principles of learning and individual differences.
Organisational Development:
  • Conduct research studies of physical work environments, organizational structures, communication systems, group interactions, morale, and motivation to assess organizational functioning.
  • Develop interview techniques, rating scales, and psychological tests used to assess skills, abilities, and interests for the purpose of employee selection, placement, and promotion.
  • Identify training and development needs.
  • Facilitate organizational development and change.
  • Analyze job requirements and content to establish criteria for classification, selection, training, and other related personnel functions.
  • Prepare training budget for department or organization.
Employee Engagement:
  • Serve as a link between management and employees by handling questions, interpreting and administrating contracts and help in resolving work related problems to foster positive environment.
  • Organize and schedule internal rewards and recognition on quarter terminals.
  • Plan and arrange internal and external events for employee’s motivation.
  • Recognize talents among the staff and present it among the management.
  • Organize motivational and self development training programs as per the requirement of business head for workforce.

HR Executive, Veum Group. East Sherika, Louisiana
Feb. 2017 – Mar. 2017
Talent Management:
  • Be the Champion of employees. Oversee the entire employee lifecycle. 
  • Recruitment & Selection: Ensure proper JD, screening parameters are delivered to recruitment consultant. Advise on fitment, attitude of shortlisted candidates. 
  • Induction of new employees: Provide induction to new joinees and coordinate with HRM for on-boarding.  Develop required collaterals to enhance employee satisfaction at the time of joining.
  • Periodically engage with new employees to ensure satisfaction with role, superior, co-workers, etc.
  • Enforce the implementation of new/revised HR policies, procedures and processes across the group. 
  • Conduct detailed exit interviews & report on potential issues to investigate internally.
Policies, Sop, Training & Development:
  • Improve business processes and solve operations issues faced through continuous meetings with Line Managers and their respective teams. Work with the senior leaders to develop new events with specific objectives.
  • Understand & Set Up  performance parameters for each job function
  • Define objectives & goals for engagement programs & initiatives.
  • Build action plans for Business Units and aid in analysis.
  • Create and Develop SOP’s, Policies and Process relating to each function within the organisation.
  • Ensure proper implementation & feedback of engagement, training and performance management programs & systems.
  • Ensure Feedback from Engagement & Training Programs in order to refine training calendar.
  • Set up & manage the training calendar across the ANPG group.
  • Develop and administer satisfaction surveys & capture feedback from the each business unit & line managers.
  • Assess the quality of engagement of talent groups through surveys and interviews.
  • Assist in setting up Grievance Management Committees for each business unit in order to manage complex disciplinary/grievance and HR issues.
  • Update Training, Recruitment, and SOP’s of Policies and process for Auditing.
Performance Management & Annual Appraisals:
  • Develop & Cascade Personal Performance Plans (PPP) for all employees & business units.
  • Define each person’s job/role clearly, set up clear achievable goals in conjunction with the line manager. Get employees buy-in & sign offs for all PPP’s.
  • Implement the continuous performance and quality improvement programs and reporting system.
  • Review quarterly and conclude with Annual Appraisals and Increments & Incentives.
Employee Communication & Management:
  • Manage the content & delivery of the ANPG Bulletin.
  • Prepare and Release Announcements across group on HR updates.
  • Promote Cross Company Integration through collaterals, articles and programs.
  • Set Up and administer business unit specific forums for ANPG employees to discuss issues.
  • Manage the ANPG group & various group companies’ profiles on LinkedIn and other professional sites, blogs, etc.
  • Execute & Administer employee satisfaction surveys. Collate and tabulate responses in conjunction with HCM Manager.
  • Manage employee communication platforms and ensure implementation & execution.
  • Conduct employee surveys, set up fun@work programs and develop new & motivating initiatives.
  • Implement & announce Employee of the Month awards along with other employee recognition schemes. Coordinate with relevant departments to ensure benefits given to employees are delivered easily and promptly. 
  • Communicate fun at work programs to employees.

HR & Admin Executive, Toy, VonRueden and Considine. Ondrickahaven, Massachusetts
Feb. 2014 – Oct. 2014
HR Specialist:
  • Scheduling interviews for new hires .
  • Conduct initial orientation to newly hired employees.
  • Responsible for preparing & issuing new candidates offer letter, appointment letter as well as on boarding of the candidate.
  • Documentation of all Employees personal records in the company along with attendance, Leave record, as well as Payroll.
  • Updating and documenting of Employees Leaves and leave encashment record.
  • Point of contact for employee queries with regard to Attendance.
  • Make necessary entries for new candidates, separation cases, unpaid leave, salary advances, payroll inputs etc. Update of every months employee’s attendance and Leave records for the salary process.
  • Handling complaints and grievance procedures of Trainers, Employees and Interns.
Event Management:
  • Co-ordinate and follow up with other support groups and the vendors outside the organization for various activities/events related to the group.
  • Develop and manage all timelines, budgets, communications and overall project management for all events.
  • Execute events from concept to completion – including creative conceptualization, strategy, management and oversight of every detail of the event management lifecycle.
  • Clearly communicate event project scope to the vendors, schedules, deliverable dates, project status/action items and any other relevant information – both to the board and communicateit to teams, as well as to vendors.
  • Participate in project meetings and brainstorming sessions and facilitate as needed.
  • Oversee all budgets/spending and organize and reconcile project expenses in a timely manner.
  • Interface with outside professionals hired for assigned projects including event companies, caterers, printers and production houses, venue management team, etc.
Administration:
  • Liasoning with local and Government authorities
  • Performing legal compliances and its documentation.
  • General Housekeeping, Canteen and Security Administration.
  • Responsible for supervision on daily housekeeping activities, canteen facilities, checking of contract labour strength & requirement.
  • Validating bills(Telephone, Electricity etc) and delegating it to accounts team for payment.
  • Travel Arrangement for Interns, Guest Lectures, Foreign Artists and Director.
  • Responsible for keeping records of flat agreements, renewal & arrangement of accommodation.
  • Getting police permission and authority permission for Alliance Indo Cultural events.
  • Management of Contract Labour staff and Vendors.
  • Examining various bills and making necessary payment.
  • Enabling local police verification norms for interns and NRI staff.
  • Preparing various MIS reports.
  • Arranging statutory and preliminary monthly meetings.
  • Taking notes from the Director and Course Coordinator and preparing minutes for the staff in operation
  • Worked with internal and external parties to initiate and run major projects in conjunction with French language.
  • Coordinated schedules and activities, placed orders for supplies and services, and tracked about the progress and result. 
  • Reported on Course development and project management.
  • Worked with Advertising companies in relation to publishing of ads and classified in print and broadcasting media.
  • Given timely hand to address and hinder any delay with regards to Government policy applicable over the organisation on a timely ground.
  • Preparation of Annual report and other reports according to the requirement of the director.

Content Writer, Altenwerth-Cruickshank. Port Leonhaven, Massachusetts
Jan. 2013 – May. 2013
Role/responsibilities/achievements:
  • Creating, revising, editing and proofreading text and content for websites, blogs, white papers, business collaterals, case studies, requirement-understanding documents and advertising copy.
  • Developing and updating instructional content to meet learning requirements.
  • Creating assessment items for learners to text their excellence.
  • Creating content to specifically target marketing, government and IT sector.
  • Leading a team of 10 content writers and conducting weekly training sessions to keep them abreast of the latest information in the fields such as creative and technical writing.
 

Accomplishments

Awards

Additional information

Languages

English

French

Hindi

Skills

Human Resources

Personal Development

Workplace Essential